HP Business Decision Appliance Installation Overview

Transcription

1 HP Business Decision Appliance Installation Overview Abstract This document provides an installation overview of the HP Business Decision Appliance. Part Number: November 2011 Edition: 3

2 Copyright 2010, 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR and , Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor s standard commercial license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel and Xeon are trademarks of Intel Corporation in the U.S. and other countries.

3 Contents Preinstallation preparation... 4 Overview... 4 Kit contents... 4 Environmental requirements... 5 Power supply specifications... 5 Installation prerequisites... 6 Installation... 7 Installing the server into the rack... 7 Connecting the network cables... 8 Powering up the server... 8 ilo 3 Remote Console... 9 Logging in to ilo 3 for the first time Activating ilo 3 licensed features using a browser Running the HP Business Decision Appliance installer Adding users to the HP Business Decision Appliance home site Post Installation Task Troubleshooting Windows update encounters an error Failure to automatically activate Windows Server 2008 R Manual factory refresh Acronyms and abbreviations Contents 3

4 Preinstallation preparation Overview This document provides an installation overview of the HP Business Decision Appliance. The HP Business Decision Appliance allows you to: Enable fast and up-to-the-minute self service authoring, sharing and analysis of business data Facilitate access to data that was previously unavailable Develop unique business insights by analyzing massive quantities of data through familiar Microsoft tools Personalize and share data with colleagues leading to better, faster, more relevant business decisions For safety information and regulatory notices, see the relevant chapter of the server user guide. Kit contents The HP Business Decision Appliance kit includes: HP ProLiant DL360 G7 Rack Chassis (1) o Intel Xeon Processor X5650 (2.66 GHz, 12 MB L3 Cache, 95 W, DDR3-1333, HT Turbo 2/2/2/2/3/3) (2) o HP 8 GB (1x8 GB) Dual Rank x4 PC (DDR3-1333) Registered CAS-9 Memory Kit (12) o HP 300 GB, 6G SAS, 10,000-rpm SFF (2.5 inch Dual Port Enterprise Hard Drive) (8) o HP DL3600G6 SFF HD Backplane Kit (1) o HP Smart Array P410i Controller, 512 MB with BBWC (1) o HP 460 W CS HE Gold Power Supply 92% Efficiency (2) o Three-year warranty This document Windows Server 2008 R2 Enterprise edition (including license) Business Intelligence Appliance 2012 HP Insight Control, Factory-Integration License Option for ProLiant ML/DL server, including HP Integrated Lights-Out Advanced, No Media, 1-Server License Support Plus 24 (three-year, 24x7 support with four-hour response time) for all components listed above Licenses for all HP software and the Microsoft operating system NOTE: The following software is subject to restrictions: Business Intelligence Appliance 2012 software provided on this server hardware is subject to the terms and conditions of the Volume License program agreement under which you have acquired licenses to these Microsoft products. You may not use the above software without first acquiring valid server and/or client access licenses from Microsoft or its authorized distributor Preinstallation preparation 4

5 or reseller. For more information, see the Microsoft website ( Windows Server 2008 R2 Enterprise edition software provided on this server hardware is subject to the Microsoft Software License Terms provided to you by Hewlett-Packard Company or its authorized reseller. The genuine Certificate of Authenticity label affixed to the server hardware identifies licensed software. Environmental requirements Specification Value Dimensions Height Width Depth Weight 4.32 cm (1.70 in) cm (16.78 in) cm (27.25 in) kg (39.5 lbs) Temperature range Operating* Non-operating** 10 C to 35 C (50 F to 95 F) -40 C to 70 C (-40 F to 150 F) Relative humidity Operating Non-operating Audible noise Idle LWAd Idle LpAm Operating LWAd Operating LpAm 10 to 90% relative humidity (Rh), 28 C (82.4 F) maximum wet bulb temperature, non-condensing 5 to 95% relative humidity (Rh), 38.7 C (101.7 F) maximum wet bulb temperature, non-condensing 4.9 B average bystander 33 dba 5.4 B average bystander 38 dba * Operating temperature has an altitude derating of 1 C (1.8 F) per m (1,000 ft). No direct sunlight. Upper operating limit is 3,048 m (10,000 ft) or 70Kpa/10.1 psia. ** Upper non-operating limit is 9,144 m (30,000 ft) or 30.3 KPa/4.4 psia. Power supply specifications Specification Input requirements Rated input voltage Value VAC Preinstallation preparation 5

6 Rated input frequency Rated input current Maximum BTU rating Output requirements Rated steady-state power Maximum peak power 50 to 60 Hz 4.5 A at 120 VAC 2.2 A at 240 VAC 1773 BTU/hr at 120 VAC 1715 BTU/hr at 240 VAC 460 W at 100 VAC 460 W at 200 VAC 460 W at 100 VAC 460 W at 200 VAC Installation prerequisites To successfully install the HP Business Decision Appliance: Network with DHCP enabled When the HP Business Decision Appliance powers up on the network, it requests an IP address be assigned to it from a DHCP server. Most networks have DHCP support configured. Domain User Account A user account on your domain. This account is used to add the HP Business Decision Appliance to your domain, and will also be added to the local administrators group on the HP Business Decision Appliance. You will be prompted for the account username and password at the beginning of the installation, and again after the first reboot. You can use two different accounts here, however the first account needs the necessary privileges required to add a machine to the domain. Domain Service Account An account used to run SharePoint and SQL Services on the HP Business Decision Appliance. You will be prompted for the account username and password during the installation. The rights required by this domain account can be found in the SharePoint 2010 Technical Reference Guide. For more information, see the Farm service account section in the article: ( ). NOTE: This service account is also the default account used by the PowerPivot SharePoint service to access data sources during data refreshes. HP recommends that you do not use an interactive account (such as the Domain User Account mentioned above) and instead use an account that has limited rights to access data sources. SharePoint Farm Passphrase A pass phrase that other farm administrators will provide when adding a new application server or Web front end server to the farm. The passphrase must meet the following criteria: is at least eight characters; contains at least three of the following four character groups: English uppercase characters (A through Z); English lowercase characters (a through z); Numerals (0 through 9); Non-alphabetic characters (such as!, $, #, %). Preinstallation preparation 6

7 Installation Installing the server into the rack To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit. If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com website ( Follow the server-specific instructions on the website to install the rack brackets. Use the following information when connecting peripheral cables and power cords to the server. WARNING: This server is very heavy. To reduce the risk of personal injury or damage to the equipment: Observe local occupational health and safety requirements and guidelines for manual material handling. Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. This server weighs 17.9 kg (39.5 lb). HP recommends at least two people lift the server into the rack together. A third person might be required to help align the server if the server is installed higher than chest level. Use caution when installing the server in or removing the server from the rack; it is unstable when not fastened to the rails. CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the heaviest item first, and continue to populate the rack from the bottom to the top. 1. Install the server and cable management arm into the rack. See the installation instructions that ship with the HP 1U Quick Deploy Rail System. 2. Connect the peripheral devices to the server. Item Description 1 Slot 1 PCIe2 x8 (8, 4, 2, 1) 2 Slot 2 PCIe2 x16 (16, 8, 4, 2, 1), 75W +EXT 75W* 3 Power supply bay 1 (populated) Installation 7

8 Item Description 4 Power supply bay 2 (populated) 5 ilo 3 connector 6 Serial connector 7 Video connector 8 NIC 4 connector 9 NIC 3 connector 10 NIC 2 connector 11 NIC 1 connector 12 USB connectors (2) *This expansion slot provides 75 W of power to an adapter, with an additional 75 W of power supplied by external power. 3. Connect the power cord to the server. 4. Use the strain relief clip from the server hardware kit to secure the power cord. 5. Connect the power cord to the power source. Connecting the network cables A minimum of two network cables are required to install the HP Business Decision Appliance. Connect one network cable to the server ilo port, and then connect the second cable to any of the four server network ports. For port locations, see Installing the server into the rack (on page 7). Powering up the server Power up the server through ilo or by pressing the Power On/Standby button. Installation 8

9 ilo 3 Remote Console ilo 3 Remote Console redirects the host server console to the network client browser, providing full text (standard), graphical mode video, keyboard, and mouse access to the remote host server (if licensed). ilo 3 uses virtual KVM technology to improve remote console performance comparable with other KVM solutions. With remote console access, you can observe POST boot messages as the remote host server restarts and initiate ROM-based setup routines to configure the hardware of the remote host server. When installing operating systems remotely, the graphical remote consoles (if licensed) enable you to view and control the host server screen throughout the installation process. Remote console access provides you complete control over a remote host server as if you were in front of the system, including access to the remote file system and network drives. Remote Console enables you to change hardware and software settings of the remote host server, install applications and drivers, change remote server screen resolution, and gracefully shut down the remote system. Up to 10 users are allowed to simultaneously log in to ilo 3. However, only four users can access a shared Integrated Remote Console. If you attempt to open the Remote Console while it is already in use, a warning message appears, indicating that it is in use by another user. To take control of the session, use the Remote Console Acquire feature. The Remote Console Information page provides access links to the different remote console access options. After deciding which console option you want to use, click the appropriate link. ilo 3 provides the following remote console access options: Integrated Remote Console Provides access to the system KVM, allowing control of Virtual Power and Virtual Media from a single console using Microsoft Internet Explorer. Integrated Remote Console Fullscreen Resizes the Integrated Remote Console to the same display resolution as the remote host. The Integrated Remote Console and Integrated Remote Console Fullscreen uses ActiveX and requires Microsoft Internet Explorer. Remote Console Provides access to the system KVM through a Java applet-based console. Remote Console is the familiar Remote Console support carried forward from the original ilo product. Remote Console support requires that Java be installed on the client system. Remote Console operates with all operating systems and browsers supported by ilo 3. Remote Serial Console Provides access to a VT320 serial console through a Java applet-based console connected to the ilo 3 Virtual Serial Port. The Remote Serial Console is available without an additional license and is suitable for host operating systems that do not require access to the graphical console. Standard ilo 3 provides server console access from server power-on through POST. Integrated Remote Console, Integrated Remote Console Fullscreen, and Remote Console are graphical remote consoles that turn a supported browser into a virtual desktop, allowing you full control over the display, keyboard, and mouse of the host server. The operating-system-independent console supports graphic modes that display remote host server activities, including shutdown and startup operations. Remote console access to the host server after server POST is a licensed feature available with Insight Control licenses included with the HP Business Decision Appliance. To access ilo 3 Remote Console, click Remote Console. The Remote Console Information page appears. Installation 9

10 Logging in to ilo 3 for the first time ilo 3 is configured with a default user name, password, and DNS name. Default user information is located on the ilo 3 Network Settings tag attached to the server containing the ilo 3 management processor. Use these values to access ilo 3 remotely from a network client using a standard Web browser. For security reasons, HP recommends changing the default settings after logging in to ilo 3 for the first time. The default values are: User name Administrator Password A random, eight-character, alphanumeric string DNS Name ILOXXXXXXXXXXXX, where the Xs represent the serial number of the server NOTE: User names and passwords are case-sensitive. If you enter an incorrect user name and password or a log in attempt fails, ilo 3 imposes a security delay. Activating ilo 3 licensed features using a browser The Licensing page enables you to view the current license status and enter a key to activate ilo 3 license features. The ilo 3 version and current license information is displayed in this section. If a license is installed (including an evaluation license), the license number is displayed. See "Licensing" for more information about ilo 3 license options. 1. Log into ilo 3 through a supported browser. 2. Click Administration>Licensing to display the ilo 3 license activation screen. Installation 10

11 3. Enter the license key. Press the Tab key or click inside a field to move between fields. The Activation Key field advances automatically as you enter data. Click Licensing to clear the fields and reload the page. 4. Click Install. The EULA confirmation appears. The EULA details are available on the HP website ( and with the license kit. 5. Click OK. The advanced features of ilo 3 are now enabled. Running the HP Business Decision Appliance installer The HP Business Decision Appliance installer screens contain the following controls: About displays the version of the installer Cancel or Close exits the installer Next goes to the next screen To run the HP Business Decision Appliance installer: 1. Connect to the server console through the ilo Remote Console, or directly connecting a mouse, keyboard and monitor. 2. Select the I accept the license terms checkbox, and then click Start. The Change Password screen appears. Installation 11

12 3. Click OK to create a local administrator password. Installation 12

13 4. Enter the new password in the New password and Confirm password fields, and then click the arrow to go to the next screen. The Password Change Confirmation screen appears. Installation 13

14 5. Click OK. The Introduction screen appears. Installation 14

15 6. Click Next. The Software Prerequisite Requirements screen appears. Installation 15

16 7. Click OK. The Machine Name and Domain Join screen appears. 8. Enter a new name for the HP Business Decision Appliance. 9. Join the domain by editing the Domain, Domain User Name and Password fields, and then click Next. Installation 16

17 Enter a full and qualified domain, for example, hp.com. The Status screen appears. When this phase is complete, the Status Complete screen appears. Installation 17

18 10. Click OK. The Reboot screen appears. 11. Click OK to reboot. 12. After the system reboots, log in as the local administrator. The End User License Agreements screen appears. 13. To accept the license agreements, select the I accept all of the license terms above checkbox. 14. Add a domain account to the local administrator group on the server by editing the Domain and Domain User Name fields, and then click Next. Installation 18

19 Enter the full and qualified domain, for example, hp.com. The domain account entered is added to the local administrators group and becomes the farm administrator for the HP Business Decision Appliance. The Status screen appears. When this phase is complete, the Status Complete screen appears. Installation 19

20 15. Click OK. The Reboot screen appears. 16. Click OK to reboot. 17. After the system reboots, login as the domain user that was added to the local administrator group. The HP Business Decision Appliance Installation screen appears. 18. Enter a domain service account by editing the Domain Service Account and SharePoint Farm Security Passphrase fields. The current domain user is automatically added as the database administrator. HP recommends using an account that is not associated to a particular individual. Enter a full and qualified domain, for example, hp.com. Installation 20

21 19. To add other domain users as administrators, click Add. Additional users are entered without domain information, only the username. The Add SQL Database Administrator screen appears. 20. Enter the SQL Administrator username, and then click OK. 21. Click Next. The Windows Update screen appears. 22. Click Yes to enable Windows Update, or click No to complete the installation without running Window's Updates. Installation 21

22 HP recommends enabling Windows update, and then enabling Microsoft Update once the installation is complete. If you chose to enable Windows Update, the installation begins. This process might take as long as 45 minutes. As the HP Business Decision Appliance downloads and installs critical updates, the HP Business Decision Appliance might need to reboot. The Windows Update Reboot screen might appear. 23. Click OK to reboot. Two or more reboots might be required. After the system reboots, the Windows Update Runner screen appears. When the updates finish installing, the Windows Update complete screen appears. 24. Click OK to complete the Windows Update installation. The Installation Complete screen appears. The HP Business Decision Appliance is fully configured, and the URLs required to reach the HP Business Decision Appliance from a client browser are displayed. You will use the home site URL to add users to the HP Business Decision Appliance. Installation 22

23 25. Click Finish to complete the installation. The Error and Usage Report Settings screen appears. 26. Completing this screen is optional, but recommended. For more information about the Microsoft Privacy Policy, click the link provided on the screen. Installation 23

24 Adding users to the HP Business Decision Appliance home site After the HP Business Decision Appliance installation is complete, only the farm administrator has access to the home site. To grant additional users access to the farm: 1. Navigate to the HP Business Decision Appliance home site from a web browser. The home site URL is the server name created during the first phase of the installation. For example, if you rename the server MyServer, the URL is 2. Click Site Actions. The Site Actions screen appears. Installation 24

25 3. Click Site Permissions. The Site Permissions screen appears. Installation 25

26 4. Click Grant Permissions. The Grant Permissions screen appears. 5. Add users to the Users/Groups text box by entering user names, group names or addresses separated by semicolons. 6. Select Add users to a SharePoint group (recommended) to add users to a group that already has permissions granted, or select Grant users permission directly to grant users specific permissions. Installation 26

27 If you chose to grant users permission directly, select the checkbox for the permission level you want to grant the user. 7. Click OK. Post Installation Task The HP Business Decision Appliance (BDA) is configured with enough physical memory to facilitate the performance, growth, and scalability of PowerPivot for SharePoint. Because SQL Server is required for the solution and is installed locally to the appliance, the HP BDA is configured to restrict the amount of memory used by SQL Server to a maximum of 8GB. In some cases this configuration may not have been properly applied and the customer must manually release the memory consumption above 8GB of the SQL Server. To manually release any memory above 8GB that SQL Server has already allocated, issue the following command at an elevated command prompt on the HP BDA: sqlcmd -S.\POWERPIVOT -Q "RECONFIGURE" No service restart or reboot is required. Installation 27

28 Troubleshooting Windows update encounters an error Possible cause: When using an internal WSUS, WSUS might encounter an 0x error while communicating with the HP Business Decision Appliance during installation. This prevents Windows Updates from being downloaded and installed during the installation process. Action: 1. Click OK to acknowledge the error message, and then continue the installation. 2. Once the installation is complete, start Windows Update normally to verify that your HP Business Decision Appliance has all the latest updates from Microsoft. Failure to automatically activate Windows Server 2008 R2 Possible cause: The HP Business Decision Appliance is designed to automatically activate when first powered on. In some cases this activation might fail, and manual activation might be necessary. Action: Troubleshooting 28

29 To manually activate the operating system: 1. Select Start > Control Panel > System and Security > System > Change Product Key. 2. Enter the product key located on the Certificate of Authenticity sticker on the server. Windows activation then walks you through the options and steps to activate the operating system. Manual factory refresh If the HP Business Decision Appliance operating system does not load, use the manual factory refresh procedure to reset the HP Business Decision Appliance to the factory state. IMPORTANT: A manual factory refresh deletes all data on the HP Business Decision Appliance. Action: To manually restore the factory settings: 1. Power on the HP Business Decision Appliance from ilo or at the physical console. 2. Before Windows starts, press the F8 key. The Advanced Boot Options screen appears. Troubleshooting 29

30 3. Select Repair Your Computer to start the System Recovery environment. The System Recovery Options screen appears. 4. Select a keyboard input method from the dropdown box, and then click Next. The System Recovery Options log on screen appears. 5. Enter the password for the local administrator account on the HP Business Decision Appliance, and then click OK. Troubleshooting 30

31 This is the local administrator password that you set during the first phase of the installation. The Choose a recovery tool screen appears. 6. Select HP Factory Recovery to perform a factory reset of the HP Business Decision Appliance. Troubleshooting 31

32 Acronyms and abbreviations BBWC battery-backed write cache CS cable select DHCP Dynamic Host Configuration Protocol EULA end user license agreement KVM keyboard, video, and mouse NIC network interface card PCIe peripheral component interconnect express POST Power-On Self Test ROM read-only memory SAS serial attached SCSI SFF small form-factor SQL structured query language Acronyms and abbreviations 32

33 WSUS Windows Server Update Services Acronyms and abbreviations 33