Outlook 2003 Desktop Configuration for Remote Access User Guide

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1 Outlook 2003 Desktop Configuration for Remote Access User Guide Outlook 2003 Desktop Configuration for Remote Access 1 of 9

2 Transferring Microsoft Outlook Data How to Export Personal Folders (.pst) File Data Use the following steps to export an individual folder such as a Contacts or Calendar folder from your current Outlook environment. 1) Open your current Outlook application. On the File menu, click Import And Export. If the menu item is not available, hover your mouse over the chevrons at the bottom of the menu, and then click Import and Export. 2) Click Export To File, and then click Next. 3) Click Personal Folder File (.pst), and then click Next. 4) Click the folder that you want to export, and then click Next. 5) Click the Browse button, and then select the location to save the file. 6) In the File Name box, type a descriptive file name, and then click OK. 7) Click Finish. Outlook 2003 Desktop Configuration for Remote Access 2 of 9

3 Configuring Outlook 2003 to use RPC over HTTP Software Requirements: Microsoft Windows XP SP2 or later Outlook 2003 with the latest service pack Configuring your Exchange Account: 1. Download the Global Access Profile Generator from your Global Access Customer Launch Page. 2. After the download is complete, start the Global Access Profile Generator and you will see the following dialog: 3. Enter your first and last names and click Generate Profile. Outlook 2003 Desktop Configuration for Remote Access 3 of 9

4 4. After a moment, Outlook will start and you will be prompted to enter your User Name and Password. 5. You may be asked to choose your mail profile at this point, if you already have Outlook configured to access a different mail system. In order to access the Global Access Exchange system, select the GLOBAL ACCESS Hosted Exchange mail profile. 6. If the incorrect First and/or Last name are entered in step 2, it is possible you may see the following message. If so, click OK to dismiss the dialog, and enter the corrected name in the next dialog. You will know the name is correct when clicking the Check Name button underlines both the Microsoft Exchange Server and Mailbox fields. Outlook 2003 Desktop Configuration for Remote Access 4 of 9

5 7. If you are repeatedly prompted for the mail profile, instruct Outlook to always use your GLOBAL ACCESS Hosted Exchange mail profile by selecting that profile from the dropdown list, clicking on the Options button and choosing the Set as Default Profile option prior to choosing the OK button to access your Outlook mail. Outlook 2003 Desktop Configuration for Remote Access 5 of 9

6 How to Import Personal Folders (.pst) File Data Use the following steps to import a personal folders (.pst) file into Outlook: 1) After you complete the steps outlined above for configuring your desktop Outlook, you can import your personal folders. 2) Open Outlook using your hosted Exchange profile. On the File menu, click Import And Export. If the menu item is not available, hover your mouse over the chevrons at the bottom of the menu and click Import and Export. 3) Click Import from another program or file, and then click Next. 4) Click Personal Folder File (.pst), and then click Next. 5) Type the path and the name of the personal folders (.pst) file that you want to import (e.g. C:\path\filename), and then click Next. 6) Select the folder that you want to import, or select the top of the hierarchy to import everything, and then click Finish. Outlook 2003 Desktop Configuration for Remote Access 6 of 9

7 Accessing through a Web Browser Open your web browser to Type your username and password and then click the Log On button. You should now be logged onto your Outlook Web Access account. Outlook 2003 Desktop Configuration for Remote Access 7 of 9

8 Changing Your Exchange Account s Password To change your Exchange account password you must use Outlook Web Access ( Login to and choose the Options button in the lower left corner. Your password must be at least 7 characters with at least 1 capital and one number. Outlook 2003 Desktop Configuration for Remote Access 8 of 9

9 Scroll down the right window pane and click the Change Password button. In the Internet Service Manager window type your username in the Account box. Example: Access.com Type your current password in the Old password box and then enter your new password in to the New password box and again in the Confirm New Password box. Click OK. Your password should now be changed. Outlook 2003 Desktop Configuration for Remote Access 9 of 9

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