Symantec Validation & ID Protection Service. Integration Guide for Microsoft Outlook Web App

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1 Symantec Validation & ID Protection Service Integration Guide for Microsoft Outlook Web App

2 2 Symantec VIP Integration Guide for Microsoft Outlook Web App The software described in this book is furnished under a license agreement and may be used only in accordance with the terms of the agreement. Last Updated: 6/5/12 Legal Notice Copyright Symantec Corporation. All rights reserved. Symantec, the Symantec Logo, and the Checkmark Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. VeriSign, VeriSign Trust, and other related marks are the trademarks or registered trademarks of VeriSign, Inc. or its affiliates or subsidiaries in the U.S. and other countries and licensed to Symantec Corporation. Other names may be trademarks of their respective owners. The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors, if any. THIS DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID, SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, PERFORMANCE, OR USE OF THIS DOCUMENTATION. THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE. The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR and subject to restricted rights as defined in FAR Section "Commercial Computer Software - Restricted Rights" and DFARS , et seq. Commercial Computer Software and Commercial Computer Software Documentation, as applicable, and any successor regulations. Any use, modification, reproduction release, performance, display or disclosure of the Licensed Software and Documentation by the U.S. Government shall be solely in accordance with the terms of this Agreement. This document may describe features and/or functionality not present in your software or your service agreement. Contact your account representative to learn more about what is available with this Symantec product. Symantec Corporation 350 Ellis Street Mountain View, CA USA

3 Contents Chapter 1 Chapter 2 Introduction Partner Information... 5 Integration Overview... 5 Authentication Method: User Name + Security Code Using RADIUS (VIP Enterprise Gateway)... 6 Partner Product Requirements... 7 Operating System Requirements... 7 Software Requirements... 7 Installation and Configuration Installing VIP Integration Module for OWA... 9 Configuring VIP Integration Module for OWA... 9 Configure Authentication Schemes Configure Outlook Web App on Exchange Server Configure Outlook Web App on Exchange Server 2007 x Test an End User... 14

4 4 Contents

5 Chapter 1 Introduction Partner Information This chapter includes the following topics: Partner Information on page 5 Integration Overview on page 5 Partner Product Requirements on page 7 VIP Integration Guide for Microsoft Outlook WebApp describes how to integrate Microsoft Outlook Web App (OWA) with VIP Enterprise Gateway to allow the User Name + Security Code authentication method using RADIUS (VIP Enterprise Gateway). This document provides information required to configure strong, two factor authentication in Microsoft Exchange environments that incorporate Outlook Web App (OWA). Table 1-1 Partner Information Partner Name Product Name Microsoft Exchange Server Outlook Web App Version Exchange Server 2003 / 2007 Integration Overview Table 1-2 Integration Overview Authentication Methods Supported Client Integration User Name + Security Code RADIUS (VIP Enterprise Gateway 8.X or higher)

6 6 Introduction Authentication Method: User Name + Security Code Using RADIUS (VIP Enterprise Gateway) Figure 1-1 illustrates the authentication process for OWA integration: Figure 1-1 Authentication architecture using VIP Enterprise Gateway RADIUS server The following is the two-factor authentication sequence for OWA using RADIUS (VIP Enterprise Gateway): The user enters his or her Windows user name, password, and a security code using an HTML-based form. The Exchange Server sends the Windows user name and password to the Domain Controller (DC) as the first part of the two-factor authentication process. If the Exchange Server authenticates the Windows user name and password, the VIP integration module for OWA sends the Windows user name and security code to the Validation Service for authentication. This is the second part of the two-factor authentication process. If the Validation Service successfully authenticates the user name and security code with the VIP Authentication Service, the Validation Service returns an Access Accept Authentication response to the VIP integration module for OWA. Based on this response, the user is allowed access to OWA-protected resource(s).x

7 Introduction 7 Partner Product Requirements This section describes the hardware and software requirements for integrating OWA with VIP Enterprise Gateway. Operating System Requirements Software Requirements The following is the operating system requirements for integrating OWA with VIP Enterprise Gateway: Exchange Server Windows Server 2003 (32 bit) Exchange Server Windows Server 2003 R2 (64 bit) The following is the software requirements for integrating OWA with VIP Enterprise Gateway: Visual C x86 Redistributable (for 32 bit operating system) Visual C x64 Redistributable (for 64 bit operating system) Internet Information Service (IIS) 6

8 8 Introduction

9 Chapter 2 Installation and Configuration This chapter includes the following topics: Installing VIP Integration Module for OWA on page 9 Configuring VIP Integration Module for OWA on page 9 Test an End User on page 14 This chapter describes how to install and configure VIP integration module for OWA. Installing VIP Integration Module for OWA To install VIP integration module for OWA, run the appropriate setup file. Table 2-3 The setup file for VIP integration module for OWA Exchange server version Exchange Server 2003 Exchange Server 2007 Setup file Outlook_Web_Access_Plug in\exchange_server_2003\setup.exe Outlook_Web_Access_Plug in\exchange_server_2007\setup.exe Configuring VIP Integration Module for OWA Complete the following tasks to configure VIP integration module for OWA: Configure Authentication Schemes on page 10 Configure Outlook Web App on Exchange Server 2003 on page 12 Configure Outlook Web App on Exchange Server 2007 x64 on page 13

10 10 Installation and Configuration Configure Authentication Schemes This section describes how to configure authentication schemes for configuring VIP integration module for OWA. 1 Switch to the directory where you installed the VIP integration module for OWA (typically C:\Program Files\VeriSign\ua\owa\). This directory is referred to as <OWA_install_dir> in this document. 2 Run owaconf.exe from the isapi folder. The VIP Enterprise Gateway Authentication Parameter Editor window opens (Figure 2-2). Figure 2-2 VIP Integration Settings - Authentication Configuration 3 To configure authentication, edit the following fields: Table 2-4 Field Authentication Configuration Settings fields Description Protected URL Authentication Fail Over URL Leave the default, owaauth.dll. Symantec recommends that you use a full path name such as /exchweb/bin/auth/owaauth.dll. If you want to match both the security code error and the password error to the same error page, replace the text your_owa_machine_name with the real machine name.

11 Installation and Configuration 11 Table 2-4 Field Log File Path Logon URL Authentication Configuration Settings fields Description Enter a directory where log files should be written. Make sure the directory is readable and writable by the Internet Guest Account luser_<hostname> group. Symantec recommends that you save the log to <OWA_install_dir>\isapi\logs. Replace the text your_owa_machine_name with the real machine name. 4 If not already checked, select Enabled next to Validation to enable RADIUS server validation. Then, edit the following fields to configure the Validation Service. Table 2-5 Field Server Names Client IP Server Secret Server Port Fields to configure the Validation Service Description Change the RADIUS server name to your VIP Enterprise Gateway RADIUS server name. You can configure OWA with multiple RADIUS servers for validation failover if you add them to this field. Separate each server name by a comma, but no space (for example , ). All RADIUS servers must share the same configuration information. Click Acquire IP if you only have one network interface card (NIC) on your computer. If you have more than one, manually configure this field. Enter the RADIUS validation secret (password) that you entered in the Configuration Console. Enter the server port number. Server Capacity Enter the server capacity. The default is 16. Request Time Out Request Retries Enter the time out value (in seconds). The default is 2 seconds. Enter the number of retries the service will make. The default value is 3. 5 In the Cookie Configuration area, set the secret used by the integration module for OWA as needed. This value is used to encrypt information during cookie exchange. If you do not set this value, a default value is used. 6 Click OK. 7 After all the values have been configured, test the RADIUS server by clicking Test Settings on the VIP Enterprise Gateway Authentication Parameter Editor window. To do RADIUS server fail over, separate machine names by commas without white space in between, for example: radius1.com,radius2.com. If you have more than one server, all RADIUS servers must have the same setup, such as the same secret, port, capacity, timeout, retries, and the security code size.\ 8 Click OK to finalize the configuration. If you configure two RADIUS servers, the validation requests are sent as follows: When both servers are up, requests are load?balanced with both servers in periodic round?robin sequence, at intervals of 20 seconds. When one server is up, requests are sent to the active server.

12 12 Installation and Configuration Configure Outlook Web App on Exchange Server 2003 This section describes how to configure OWA to enable web access. Note: You must be the domain administrator to complete these steps. 1 Enable form-based authentication for OWA. (Refer to the appropriate Microsoft documentation.) 2 Add the SSL Root Certification Authority (CA) and any intermediate SSL CAs into the Group Policy Object: a Access the Microsoft Management Console (MMC) by clicking Start > Run > MMC. b c d e f g h i j k l m n Access the Domain Policy by clicking File/Console > Add/Remove Snap-in. The Add Standalone Snap-In page opens. Select Group Policy Object Editor (Group Policy Management Editor for Windows Server 2008 R2 64-bit) and click Add. The Group Policy wizard starts. Click Browse. Browse to and select Default Domain policy, then click OK. Click Finish. The Add Standalone Snap-In page returns. Click Close. Click OK. Navigate to Computer configuration > Windows Settings > Security Settings > Public Key Policies > Trusted Root Certification Authorities, in the left pane. Right click Trusted Root Certification Authorities and select Import. Browse to the SSL Root CA. Import the root certificate. Repeat the import process for any intermediate certificates. Run the following command to refresh local and Active Directory-based Group Policy settings: gpupdate /force 3 In IIS Manager, add an extension in the Web Service Extensions panel for <OWA_install_dir>\isapi\extOTPAuth.dll, set extension name SYMCOWA to be allowed and click OK. 4 Right click on Default Web Site and bring up the Properties page. a b c d e f In the ISAPI Filters tab, add extotpauth.dll as a new filter. Click Apply. In the Directory Security tab, click Edit in the Secure Communications sub panel. Select Require secure channel. Click OK. Click OK to close the Properties page. 5 Navigate to Default Web Site > ExchWeb > bin > auth. Right click on auth and bring up the Properties page. a Click Create to create an application named SYMCOWA. b c Click on the configuration and insert <OWA_install_dir>\isapi\extOTPAuth.dll as a wildcard application maps. Uncheck the Verify that file exists box. Click OK to close the Properties page. 6 To add security code validation to the user logon procedure: a b c Switch to <Exchange server installation directory>\exchweb\bin\auth\usa. (<Exchange server installation directory> is typically C:\Program Files\Exchsrvr.) Back up logon.asp. Rename logon.asp as orig_logon.asp.

13 Installation and Configuration 13 d e Open the logon.asp page and add the following Security Code field below the Password field: <%--Begin marker for Security Code customization --%> <TR> <TD NOWRAP width="1%"><p><label for="otp">security Code</LABEL></P></TD> <TD width="98%"><input type="password" autocomplete="off" style="width:100%" id="otp" name="otp" size="25" maxlength="256"></td> </ TR> <%-- End marker for Security Code customization --%> Move the existing login button code next to the Security Code field. Sample code: <TD width="1%"><input type="submit" value="<%=l_loginbutton_text %>" id="submitcreds" name="submitcreds"></td> Note: Refer to the <OWA_install_dir>\template_logon.asp file if you are not sure about the exact location where the code needs to be inserted. f g If you want to configure other languages, find the difference between orig_logon.asp and template_logon.asp, and modify the designated.asp file appropriately. Stop and restart the IIS service. Configure Outlook Web App on Exchange Server 2007 x64 Perform the following steps to configure the x64 version of the VIP integration module for OWA. 1 Follow instructions 1, 2, 3, and 4 described in Configure Outlook Web App on Exchange Server 2003 on page Navigate to Default Web Site > OWA. Right click on OWA and bring up the Properties page. a b c d Go to the Virtual directory tab. Under the application setting section, click Create to create an application named SYMCOWA (if an application name already exists, no action is required). Click Configuration and insert <OWA_install_dir>\isapi\extOTPAuth.dll as a wildcard application map. Uncheck the Verify that file exists box. Click OK to close the Properties page. 3 Make a backup of the <Exchange Server installation directory>\clientaccess\owa\auth\logon.aspx file. <Exchange Server installation directory> is typically located at: C:\Program Files\Microsoft\exchange server 4 Open the logon.aspx page and add the following Security Code field below the Password field: <%--Begin marker for Security Code customization --%> <tr> <td nowrap><label for="otp">security Code:</label></td> <td class="txtpad"><input id="otp" name="otp" type="password" class="txt" onfocus="g_ffcs=0"></td> </tr> <%-- End marker for Security Code customization --%> Note: Refer to the <OWA_install_dir>\template_logon.aspx file if you are not sure about the exact location where the code needs to be inserted.

14 14 Installation and Configuration 5 Rerun owaconf.exe from the <OWA_install_dir>\isapi directory. Set the following pages and click OK. If the mailbox server is an Exchange Server 2003 server: Table 2-6 Exchange Server 2003 server Page Logon Authentication Fail Over Settings If the mailbox server is an Exchange Server 2007 server: Table 2-7 Exchange Server 2007 server Page Logon Authentication Fail Over Settings Test an End User 6 Perform security code testing by selecting the RADIUS server IP, port, radius secret, user name, and security code. 7 If the mailbox server is an Exchange Server 2007, obtain the root certificate for Exchange Server 2007: a b c Enter or <your_owa_machine_name>/owa in your web browser. You will be prompted to View Certificate. Select View Certificate and install the certificate in your browser. Save that certificate from the browser. Perform the steps described in Configure Outlook Web App on Exchange Server 2003 on page 12 to import the certificate you installed in the previous step. 8 Stop and restart the IIS server. Test an end user login by entering the URL: < in a web browser. Then, enter the user name, password, and the security code. Note: The user name format must be the same as the one that you have configured on the cloud.

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