vcenter Operations Management Pack for vcns

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1 vcenter Operations Management Pack for vcns vcenter Operations Manager This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new edition. To check for more recent editions of this document, see EN

2 vcenter Operations Management Pack for vcns You can find the most up-to-date technical documentation on the VMware Web site at: The VMware Web site also provides the latest product updates. If you have comments about this documentation, submit your feedback to: Copyright 2014 VMware, Inc. All rights reserved. Copyright and trademark information. VMware, Inc Hillview Ave. Palo Alto, CA VMware, Inc.

3 Contents 1 Introduction to the vcenter Operations Management Pack for vcns 5 Compatibility Requirements 5 2 Installing the vcenter Operations Management Pack for vcns 7 Install the Management Pack in a Standalone Installation 7 Install the Management Pack in a vapp Installation 8 3 Configuring vcenter Operations Management Pack for vcns 11 Configure the Management Pack Instance 11 Advanced Configuration Options 12 vcns Collection Metrics 12 vcns Dashboards 14 VMware, Inc. 3

4 vcenter Operations Management Pack for vcns 4 VMware, Inc.

5 Introduction to the vcenter Operations Management Pack for vcns 1 The vcenter Operations Management Pack for vcns provides domain specific operations visibility into the virtual edge services that are deployed, either single and/or multi-tenant. Eight purpose built dashboards are provided with this management pack, all with specific views for understanding the availability, health, risk and anomalies (events) specific to edge firewall, load balancer, SSL VPN, Syslog, IP Sec, and NAT vcns edge services. Many of the core vcenter Operations platform capabilities are utilized including the ability to automatically baseline the vcns services active, and to alert operators when abnormal behaviors are detected. The detection of these behaviors are edge service-specific based upon the vcns edge service object models defined within the vcns management pack. Additionally, the vcns management pack correlates every edge appliance to the core vcenter Operations vsphere adapter, whereby the health of each edge appliance is representing one or several running virtual machines. You can drill into the virtual machines to analyze the CPU, memory, I/O and storage metrics. Representation of this is provided within the purpose built dashboards with the relationships, objects and metrics all integrated into pull down display icons. You can configure the vcenter Operations Management pack for vcns to multiple vshield Managers instances as well as to vcloud Director for the vcns tenant and org assignments. Operators can select edge service nodes by tenant and quickly view all of the services that are enabled for that tenant. Below each service, as part of the pull down icon functions, are the key performance metrics specific to each service (such as the number of firewall rules configured, the number of load balancer connections, the number of clients logged into the VPN). This information is especially useful for service providers. At the vcns system level, operators can view the high availability and redundancy relationships for all the services running. This includes vshield manager instances as well as the underlying services. Operators can be alerted based upon minor or major outages, and can also be alerted when specific services are disabled such as firewalls. Compatibility Requirements Before you install and configure the vcenter Operations Manager Management Pack for vcns, verify that your system meets the necessary requirements. This Management Pack supports the following versions: VMware, Inc. 5

6 vcenter Operations Management Pack for vcns Table 1 1. Product Versions vcenter Operations Manager x vshield Manager (NSX) 6 VMware, Inc.

7 Installing the vcenter Operations 2 Management Pack for vcns The vcenter Operations Management Pack for vcns is an embedded adapter and collects metrics, change events, and resource topology information from vcns. The procedure you follow to install the vcenter Operations Management Pack for vcns depends on whether you have a vcenter Operations Manager Standalone or vapp installation. Install the Management Pack in a Standalone Installation on page 7 If you have a standalone installation, follow the procedure below to install the management pack. Install the Management Pack in a vapp Installation on page 8 If you are working in a vapp environment, follow the procedure below to install the managment pack from a PAK file. Install the Management Pack in a Standalone Installation If you have a standalone installation, follow the procedure below to install the management pack. Prerequisites Download the management pack installation file from You can download the TGZ file from the Resources tab of the management pack page. Make a note of the build number in the TGZ file name. The build number appears after the management pack name, for example, managementpack_name-buildnumber.tgz. Read the release notes included with the TGZ file. Procedure 1 Open the TGZ file and extract the TAR file to a temporary folder on your vcenter Operations Manager server. 2 In the temporary folder, open the TAR file and extract and run the installer for your operating system platform. 3 Log in to vcenter Operations Manager as an administrator. 4 Select Admin > Support. 5 On the Info tab, find the Adapters Info pane and click the Describe icon ( ). The Describe icon is located at the top right of the Adapters Info pane. 6 Click Yes to start the describe process. VMware, Inc. 7

8 vcenter Operations Management Pack for vcns 7 Click OK. vcenter Operations Manager finds the management pack files, gathers information about the abilities of the management pack, and updates the user interface with information about the management pack. If you have remote collectors, it installs the management pack on the remote collectors. The describe process might take several minutes. When the describe process is finished, the management pack appears in the Adapters Info pane. The build number is in the Adapter Version column. 8 Verify that the build number in the Adapter Version column for the management pack matches the build number in the TGZ file that you downloaded. Install the Management Pack in a vapp Installation If you are working in a vapp environment, follow the procedure below to install the managment pack from a PAK file. Prerequisites Download the management pack installation PAK file anonymously from Make a note of the build number in the PAK file name. The build number appears after the management pack name, for example, managementpack_name-buildnumber.pak. Read the release notes included with the PAK file. Procedure 1 Save the PAK file in a temporary folder. 2 Log in to the Admin user interface as the admin user. For example: 3 On the Update tab, click Browse to locate the temporary folder and select the PAK file. 4 Click Update and click OK to confirm the update. The Admin user interface uploads the PAK file. The upload might take several minutes. 5 Read and accept the EULA and click OK. 6 Click OK to confirm and start the update process. The update might take several minutes. Status information appears on the Update tab when the update is finished. 7 Log in to the Custom user interface as an administrator. For example: 8 Select Admin > Support. 9 On the Info tab, find the Adapters Info pane and click the Describe icon ( ). The Describe icon is located at the top right of the Adapters Info pane. 10 Click Yes to start the describe process and click OK. vcenter Operations Manager finds the management pack files, gathers information about the abilities of the management pack, and updates the user interface with information about the management pack. The describe process might take several minutes. When the describe process is finished, the management pack appears in the Adapters Info pane. The build number is in the Adapter Version column. 8 VMware, Inc.

9 Chapter 2 Installing the vcenter Operations Management Pack for vcns 11 Verify that the build number in the Adapter Version column for the management pack matches the build number in the PAK file that you uploaded. VMware, Inc. 9

10 vcenter Operations Management Pack for vcns 10 VMware, Inc.

11 Configuring vcenter Operations Management Pack for vcns 3 To configure the management pack, you must perform procedures in vcenter Operations Manager. Configure the Management Pack Instance on page 11 You must add an instance for the vcns server from which you are collecting data. When you add an instance, you define parameters like the adapter type, server address, and more. Advanced Configuration Options on page 12 The init.xml configuration file provides additional configuration options. It is located under adapter's conf folder. vcns Collection Metrics on page 12 Information is collected from each Edge device that was discovered after you configured the Management Pack instance. vcns Dashboards on page 14 The dashboards for vcns provide an in-depth perspective about various aspects of the server. Configure the Management Pack Instance You must add an instance for the vcns server from which you are collecting data. When you add an instance, you define parameters like the adapter type, server address, and more. Procedure 1 Log in to the Custom user interface as an administrator. 2 Select Environment > Configuration > Adapter Instances. 3 Select the collector to use from the Collector drop-down menu. Unless you added additional collectors, the only available collector is vcenter Operations Standard Server. You can change the name of this collector when you install the standalone version. 4 Enter values for the following fields: Field Name Adapter Kind Adapter Instance Name VSM URL Cert Thumbprint Certificate Verification Host Name Verification Description The type of adapter. Select MP for vcns. Enter a name by which to identify this management pack instance. The IP address or host name of the vcns server. If you are using a certificate, enter the thumbprint in this field. Determine whether or not to require certificate verification. Determine whether or not to require host name verification. VMware, Inc. 11

12 vcenter Operations Management Pack for vcns Field Name Auto Discovery vcd DB Connection String Credential Description Determine wihether or not auto discovery is enabled or disabled. If you are accessing information from the vcloud database, provide the connection string in this field. The credential information set for accessing this instance. You can use an existing credential set or create a add one. a b Click Add to create a credential set. Click Edit to edit an existing credential set. Option Adapter Kind Credential Kind Instance name VSM User Name VSM Password vcd DB User Name vcd DB Password Description Select MP for vcns. Select the credential kind for the vcns management pack. Enter the instance name for which you are providing connection credentials. Enter the username for the vcns server. Enter the password for the vcns server. If you are accessing information from the vcloud database, you must provide the database username. If you are accessing information from the vcloud database, you must provide the database password. Advanced Configuration Options The init.xml configuration file provides additional configuration options. It is located under adapter's conf folder. The configurable parameters are as follows: Table 3 1. Advanced Configuration Options Parameter Name Description Default Value maxcollecttime prestartdays prestarthours prestartminuts The maximum amount of time, in minutes, for which data is collected. How far back, in days, you can collect data before the adapter instance was started. How far back, in hours, you can collect data before the adapter instance was started. How far back, in minutes, you can collect data before the adapter instance was started vcns Collection Metrics Information is collected from each Edge device that was discovered after you configured the Management Pack instance. Statistics The following table provides information about the services that are monitored and their collected metrics: 12 VMware, Inc.

13 Chapter 3 Configuring vcenter Operations Management Pack for vcns Table 3 2. Collected Metrics for Services Service Collected Metrics For each connected interface in bytes out bytes in packets out packets Firewall Concurrent connections IPSec in bytes out bytes number of tunnels Load Balancer bps in bps out http requests sessions SSL VPN in bytes out bytes active clients auth failed created sessions Statuses The following table provides information about the status of the various resources on the vcns server. Table 3 3. Resource Status Resource Monitored Statuses Edge System status Active HA index Edge status Publish status Version Edge VM Edge VM status HA State ID Index For each service Configured Publish status Server status IP Pool Status (available only when DHCP is enabled) Number of available IPs Number of used IPs For those services that are not configured, only Configuration Status and Server Status metrics are available. VMware, Inc. 13

14 vcenter Operations Management Pack for vcns vcns Dashboards The dashboards for vcns provide an in-depth perspective about various aspects of the server. Overview Dashboard The Overview dashboard provides information about the entire environment. You can view information about the number of edges, which edges have high availability active, and see a visual indication of the virtual machines' health. Service Status Dashboard The Service Status dashboard provides information about all of the services on the various VMs. SSLVPN & Firewall Stats Dashboard The VPN & Firewall Stats dashboard breaks down the number of firewall connections active on each VM, how many sessions are created, network traffic, and failed authentication attempts. IPSec Stats Dashboard The IPSec Stats dashboard provides information about IPSec network traffic, as well as the number of IPSec tunnels on each VM. Load Balancer Dashboard The Load Balancer dashboard provides information about network traffic at each edge device. Alerts Dashboard The Alerts dashboard provides a view of any alerts that was sent. You can double-click an alert to view more detailed information about what triggered the alert, the impact it might have, and what is the current status of the alert. Heatmaps Dashboard The Heatmaps dashboard provides visual representation about the edge device's health for various network metrics. For example, the IPSec metric shows when a threshold for tunnels is surpassed by designating a specific section of the edge device yellow or red. All Metrics Selector Dashboard The All Metrics Selector dashboard provides information about all the metrics for a given resource. After selecting a resource, you can select a metric to view information for that given resource. 14 VMware, Inc.

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