econnect on tour 25.06.2015 Plantronics Oliver Jungklaus Senior Marketing Manager
Plantronics
This is us Strong financial position Annual revenues of more than $800M Positive cash flow for over 18 years Headquarters in Santa Cruz, California Offices in over 20 countries, with major hubs in The Netherlands, China, UK, and Mexico Over 3,000 employees A leader in Business communications, Contact Centre and Consumer Bluetooth Profile Solutions Trusted Partner Global Organisation Why Plantronics?
Plantronics Corporation Headquarters Business Development Manufacturing Distribution Centers Design Centers Technical Assistant Centers
Our heritage 1983 The new StarSet supra soon becomes the call center industry standard 1963 FAA selects Plantronics as sole headset provider 2000 Digital enhanced USB headsets for the PC and Mac are introduced 2003 The CS50 brings wireless freedom to the office 2010 Smarter working 2011 Savi 700 series, unified PC, deskphone and mobile communications 2013 Contextual Intelligence expanded in Voyager and Blackwire lines 1960 2014 1961 Pacific Plantronics is incorporated 1969 First words from the moon spoken Through Plantronics headsets 1995 FreeHand, an ultra-light weight in-the-ear headset, is introduced 2009 Savi Office unifies PC and desk phone communications 2012 Plantronics Mexico celebrates 40 years in Tijuana 2014 Encore Pro Profile Solutions Trusted Partner Global Organisation Why Plantronics?
Plantronics global UC journey 2004 2007 2009 2011 2013 2014 Profile Solutions Trusted Partner Global Organisation Why Plantronics?
50 years of successful R&D $819m 8-10 % of yearly revenue Invested as R&D $590m $620m $50m $100m 1964 1983 1992 2006 2010 2014 Aviation & Telco Contact Centre Office Corded Wireless UC Profile Solutions Trusted Partner Global Organisation Why Plantronics?
Plantronics Smarter Working journey 2010 2011 2012 2013 2014 2015 2010 2015 Europe & Africa smarter working policy UK office US HQ office, Santa Cruz Global smarter working policy German office Unified Communications is the key enabler Spanish office Dutch office Paris and Milan office Flagship E & A HQ office, Hoofddorp 2015/6 Profile Solutions Trusted Partner Global Organisation Why Plantronics?
PRODUCTIVE INFORMATION WORK BEHAVIOURS Deliberation & Contemplation Secluded not Office Reflexive Thinking Busy/Public Areas Birth of Idea Alone Stimulated Immersion Open Plan Office Refuelling Away from Office Fission-Fusion Together Joining Forces Memorable & away from Work Zone
Smarter Working a new Management Philosophy Allowing Information Workers to work Where & When they are most productive cost-effective and environmentally respectful
Integrated Multi-Disciplinary Smarter Working Implementation Bricks Work Topology For Smarter WorkSpaces Bytes Mobile Unified Communication & Collaboration Behaviour Virtual Professionalism Allowing associates to work where & when they are most productive, cost-effective and environmentally respectful.
Space Telecoms Personal Acoustic Intelligence Framework to Improve your Business Communication
Workspaces are changing due to Smarter Working New Style Offices that are more open plan Working from Elsewhere
Acoustic Challenges of Modern Work Often Overlooked
Survey: - Organisations with 250+ employees - UK / FR / DE - 1,000 people in each region
72% of people work in the office at 4-5 days a week
Noise adversely impacts 93% of office workers
Noisy colleagues are the No. 1 office noise complaint
Phone Calls are the most difficult to complete in noisy environments
Because of noise workers feel stressed and cannot concentrate
62% of office workers believe they would be a lot more productive in a less noisy environment
74% of respondents replied that their company has taken no action to address noise issues or the actions had failed
Noise issues also impact workers outside the office
Blackwire 725 Tune into work, tune out noise stay in the zone ANC Technology Immersive design Smart Sensor Technology
Acoustic Shielding to Manage Noise in the office Provide Superb acoustic performance for a optimal working environment based on Acoustics ABC : Absorption Blocking Cover
Concentrate Collaborate Contemplate Communicate Acoustic Zoning Focused individual work Quiet, enclosed space Private Group discussions Presentations Audio / video conferencing Brainstorming sessions Taking time out Comfortable Re-energizing Mixture of face-to-face and virtual collaboration / communication Superb acoustic shielding Formal meeting area Stimulating Fixed or flexible desk space
Office Tour 2 9
Thank you