Update on the Government of Canada s Information Technology Transformation Plan Presentation to the Information Technology Infrastructure Roundtable June 27, 2016 Peter Bruce, Senior Assistant Deputy Minister, Strategy Branch
Purpose To provide an update on the Government of Canada s Information Technology Transformation Plan 2
Strategic Vision: A Connected, Digital Public Service Shared Services Canada was established in August 2011 to modernize management of the Government of Canada s (GC) Information Technology (IT) infrastructure. To deliver on this mandate, SSC is adopting an integrated, whole-ofgovernment approach in alignment with the Government of Canada IT Strategic Plan 2020, with a focus on building a consolidated, standardized IT infrastructure that can serve as the foundation for the connected, digital and mobile public service envisioned in Blueprint 2020. Specifically, SSC is working to establish an IT infrastructure that will: enable the delivery of agile, innovative IT services that are business-driven and focused on enhancing the end-user experience; enhance program and service delivery to Canadians; strengthen the Government s security posture and support the trusted delivery of Government of Canada programs and services; deliver value for the Crown, with regular and predictable IT expenditures Government of Canada-wide; Continued 3
Strategic Vision: A Connected, Digital Public Service (continued) improve cross-government of Canada engagement, collaboration, information sharing, and innovation; and, ultimately support a public service that makes smart use of technology through its seamless integration into the public service s day-to-day work. 4
The Government of Canada s IT Transformation Plan is a Foundation for the Government of Canada IT Strategic Plan in Supporting Government Priorities Canada in the world Open and transparent government An inclusive and fair Canada Strengthening the middle class An innovative and clean economy Email Government of Canada IT Transformation Plan Data Centres Networks Security Workplace Technology Devices Service Management 5
SSC is establishing a new, comprehensive, integrated business model Workforce planning Recruitment Learning and development Employee surveys and engagement Employee enablement GC Priorities People Strategy Security Financial Strategy Enterprise Cost Management Framework Pricing Strategy Evergreening Funding Mechanisms Improved service and day-to-day operations INPUTS Departmental IT Plans OAG Report Customer Satisfaction Survey Industry Engagement Enterprise governance and oversight Project Management Framework Integrated IT planning Organizational Project Management Capacity Project Strategy SSC s Business Model Service Strategy OUTCOMES Lifecycle Management Service Catalogue & Service Standards Integrated Service Management Tool e-services & Cloud brokering Reliable support to partners ITenabled projects Successful delivery of the revised Transformation Plan 6
IT Transformation Plan Progress (as of March 31, 2016) Email Transformation Initiative Over 52,324 mailboxes migrated to enterprise email system. Migrations have been completed for 12 partners (SSC and Minister s Office, Atlantic Canada Opportunities Agency, Canada Economic Development for Quebec regions, Canadian Nuclear Safety Commission, Canadian Space Agency, Finance Canada, Infrastructure Canada, Library and Archives Canada, Canada Heritage, Public Safety Canada, Statistics Canada and Western Diversification Canada). Data Centre Consolidation 62 legacy data centres closed, three enterprise data centres (EDC) [Gatineau, Borden and Barrie] now open and fully operational. 304 applications migrated to EDC Gatineau; 4,023 physical servers decommissioned. Expansion of EDC Borden through a public-private partnership contract currently underway (expected spring 2016). Contracting for the High Performance Computing platform currently underway (expected 2016). Telecommunications Transformation Program 97,718 phones deployed with Voice-over-Internet Protocol (VoIP) technology. 25,631 unused telephone lines eliminated. Wi-Fi access provided to approximately 30,700 public service employees. All 43 partner departments now transitioned to the enterprise videoconference system. 7
IT Infrastructure Plan Progress (continued) Cyber and IT Security Cyber and IT Security Transformation Plan and Business Case for support services drafted and on target for consultation by April 30, 2016. Established a Cyber Intelligence Analytics and Reporting service within the Security Operations Centre (SOC). Completed SOC Construction Phase II. Completed Secure Phone for Classified proof of service and engaged partners for next steps. Workplace Technology Devices Software: Remaining Public Services and Procurement Canada (PSPC) procurement vehicles (and related contracts) have been transferred to SSC as of September 1 2015. Software Procurement Project (SLSA replacement and re-competing high-volume software categories) is underway; will conclude in 12-24 months. Hardware (Workplace Technology Devices): The PSPC National Master Standing Offer (NMSO) hardware and print procurement vehicles have been transferred to SSC as of September 1, 2015. Hardware Procurement Project (NMSO replacement) underway, will conclude in 12-24 months. Service Management Established the Service Management Transformation Program and Branch. Enhanced and formalized a service authorization process and governance structure to enhance Service Lifecycle Management. Established monthly Operational Performance Reviews in November 2015 to monitor performance against service levels. Launched the procurement process for a new, more sophisticated IT Service Management Tool Released re-structured Service Catalogue and updated content, including financial information, for priority services. 8
Next Steps 1. Continual Interdepartmental Engagement 2. Launch External Review 3. Finalization of IT Transformation Plan in late fall 2016 9
Questions? 10