DALLAS INDEPENDENT SCHOOL DISTRICT PROCUREMENT SERVICES DEPARTMENT ADDENDUM No. 1 October 4, 2013 REQUEST FOR PROPOSAL - # TF- 204071 MICROSOFT LYNC UNIFIED MESSAGING LICENSES Amendment to RFP #TF-204071 MICROSOFT LYNC UNIFIED MESSAGING LICENCES The Purpose of this Amendment No. 1 is to provide answers to vendor questions related to this RFP. The information in this Addendum is hereby incorporated and made part of any contract awarded pursuant to this solicitation. 1. Is anything after page 47 needed? Answer: Yes, fill out forms including MWBE 2. Is there no differences in services? Answer: No, same as number of licenses 3. As far as services go is there certain deliverables? Answer: No deliverables 4. Will it require statement of work? Answer: Yes, but just as needed & to be determined 5. Do you write it for staff augmentation? Answer: No, not for staff augmentation just to implement installation of Lync & Licenses 6. Are you looking for the vendor who is awarded this RFP to install, configure, and deploy Lync servers and Lync clients to end users? Answer: Lync is already deployed. DISD may use a consultant to answer any technical questions related to further deployment 7. How do you plan to approach the replacement of the Cisco Call Manager with Lync, (i.e. time frames, priority of sites, etc)? Answer: DISD will leave the Cisco Call Manager and IPCC servers in place to support the current ACD groups and VoIP users. DISD will follow a phased approach, to be determined, to move users from Cisco VoIP to Lync. 8. What sort of Lync and Exchange Unified Messaging deployment has ISD completed to date? Please provide details Answer: There is no current deployment of Unified Messaging, other than a few trial licenses. There are currently four front end servers and a database at each of the data centers. Addendum No. 1 RFP TF-204071 October 4, 2013 Page 1 of 7
9. What is your currently licensing for Lync and Exchange/UM? Answer: DISD currently owns 1000 licenses for Presence and IM 10. When do you expect the work to begin? Answer: DISD expects the work to be started soon after the contract is awarded 11. You ask for 100 hours of unified messaging analyst support. Can you please clarify exactly what you want included as part of this 100 hours of support? Answer: The 100 hours of support will be used for any technical questions the DISD staff does not currently have the expertise for as they move forward in the deployment. DISD does not know at this time if or what that those questions will be 12. In regards to the 100 Hours of Support. 1. Does Dallas ISD want onsite Lync consulting for consecutive 100 hours? Or 2. Does DISD intend to use the 100 hours on an as needed basis? Answer: The support is intended to be used as an on-needed basis. DISD may look for a Lync certified partner for support of VoIP in the future. Addendum No. 1 RFP TF-204071 October 4, 2013 Page 2 of 7
13. Please describe the details of your network infrastructure, (include diagrams if possible) Answer: This question is not relevant to the RFP. All we are looking for is licenses, see below diagrams The Dallas ISD Voice Over IP Telephone Network Narrative Page 3 The VoIP telephone network currently serves 35 locations. Each location with Cisco IP telephones have a Cisco VG200 voice gateway. This VG200 gateway is used for local 911 call connectivity to Emergency Services using ground start POTS lines. All of the Cisco IP telephones utilized a Cisco Call Manager for call setup management. The Call Manager is located on the LAN at the Administration Building. All calls other than 911 voice calls to and from the PSTN network are routed though one of two WANCORE CMM modules. These modules connect by T-1 spans to one of four Fujitsu F9600XL hubs. An inbound DID call is routed though the Fujitsu switch to one of the WANCORE modules. The WANCORE CMM module passes the information to the Cisco Call Manager. The Call Manager locates and notifies the appropriate Cisco IP telephone there is an inbound call. If the call is answered, the Call Manager directs the Cisco IP telephone to make the connection between the IP phone and the CMM module address that is handling the inbound call. The Call Manager tears down the call path when the call is completed and makes the ports available for another call. An outbound call initiated at a Cisco telephone notifies the Call Manager with the requested number to call. If the number dialed is another Cisco IP telephone, the call is set up peer-to -peer between the two VoIP stations. If the call is an analog station within the Dallas ISD Telephone network or if the call is directed to an outbound trunk line, the Call Manager sets up the call between the CMM module and the calling IP telephone. The outbound call dialed string is passed to the Fujitsu F9600 Hub and routed to the intended telephone number. The Call Manager tears down the call path when the call is completed and makes the ports available for another call. Calls made from a Cisco IP telephone to 911 Emergency Services makes a request to the Call Manager for connectivity and the Call Manager sets up the call between the IP telephone and the Cisco VG200 voice gateway that is located on the caller s site. Page 3 14. Please describe the details of your current telephony environment, (include diagrams if possible) Addendum No. 1 RFP TF-204071 October 4, 2013 Page 3 of 7
Answer: See below diagrams Addendum No. 1 RFP TF-204071 October 4, 2013 Page 4 of 7
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