Savings Central Central Hudson Trade Ally Online Rebate Form Training 1
Before you start Before you begin the online rebate form, you ll want to have a copy of the following documents available. You ll need to upload a digital copy, but a hard copy could be useful as well. Please make sure you have these available. The online Application will time out after 15 minutes. AHRI certificate or Manufacturer s Specifications Dated, itemized, sales receipt or invoice with all installed equipment being applied for rebate Central Hudson Terms and Conditions with the Customer s signature Save these files somewhere you can open them later 2
Let s begin Navigate to the site: http://chtradeallyonline.programprocessing.com At the top, you ll see a series of links Program home will return you to this page. It contains useful links to help with the application Apply now will bring you to the application. You will need to sign in first. Customer login log into the site using a username and password. You can also create a new account here. Contact us this will bring you to a form you will need to fill out to contact the program administrator. If the question is in regard to an application there is a contact us within the application you should use Please select Customer login 3
If you have already created a username and password please enter them to log in to your account. If you can t remember your log in, please click Here next to forgot password and follow the prompts on the next page. If you are a New User, click create account Enter Username & Password here if you are a returning user Click here if you are a New User and need to create an account 4
If you have a log in already, please sign in and skip to the next page. If you need to create an account please fill out the form on this page after clicking create account. Please enter your information here. Under Utility Account Number please enter your primary phone number. Once you create your password, please store your log in information for future use. Please note the online application is only for the Trade ally, NOT Customer use. Red asterisks mean the information is required Clicking submit will automatically bring you to your Application Center. 5
Please take note of your Username and password here Username:: Password: 6
Create an application Once logged in you will see your Home Page. Any previous applications will be listed in My Applications and any pending tasks will appear under Tasks. Check and payment information will be listed under Analytics To create a new application click Apply Now on the green menu bar. At the next page click Begin Application. 7
Entering Application Information You will need to fill out this information for the Rebate Applicant (Where the work is being completed/who is receiving the rebate) 8
Red asterisks mean the information is required. Company can be a reiteration of the applicant s name. Acct # is the Applicant s Central Hudson Electric or Gas Account number. E mail is not required but recommended for the simplest method of contact. You can save the contact for future use. REMINDER This information is for the Applicant not the Trade Ally. 9
For the Your Contact Information, enter the Rebate Applicant s information. If it is the same as Your Home/Business Information check Same as House/Business information. Red asterisks mean the information is required. Company can be a reiteration of the applicant s name. Acct # is the Applicant s Central Hudson Electric or Gas Account number. E mail is not required but recommended for the simplest method of contact. You can save the contact for future use. REMINDER This information is for the Applicant not the Trade Ally. 10
Next, select a contractor from the list (Your business). If your company does not appear on the list, please contact Melissa.DeCota@icfi.com. Next, Give project a reference name (Optional). 11
Next, fill out the Application Information. Red asterisks mean the information is required. 12
Entering equipment The next step is to enter the equipment the rebate is being applied for. It would be helpful to have the AHRI or Manufacturer s Specifications handy. Click Add: New Equipment You can then choose the type of installed equipment. 13
Qualifying equipment 2016 Residential Electric & Gas Measures Requirements Incentive amount Central AC Tier 1 SEER >= 15 EER >=12.5 $100.00 Central AC Tier 2 SEER >= 16 EER >=13 $300.00 Heat Pump Tier 1 SEER >= 15 EER >=12 HSPF >=8.5 $350.00 Heat Pump Tier 2 SEER >= 16 EER >=13 HSPF >=9 $500.00 ECM Furnace Fan Installed on qualifying furnace $200.00 Electric Programmable Thermostat Installed on qualifying equipment $25.00 Electric Programmable Wi Fi Thermostat Installed on qualifying equipment $75.00 Heat Pump Water Heater <55 gallons EF >=2.3 $450.00 Heat Pump Water Heater >=55 gallons EF >=2.3 $125.00 Furnace Tier 1 AFUE >=92 $200.00 Furnace Tier 2 AFUE >=95 $300.00 Hydronic Boiler AFUE >=90 $700.00 Steam Boiler AFUE >=82 $250.00 Boiler Reset Control Installed on qualifying boiler $125.00 Indirect Water Heater $250.00 Gas Programmable Thermostat Installed on qualifying equipment $25.00 Gas Programmable Wi Fi Thermostat Installed on qualifying equipment $75.00 1 Variable Speed Mini split heat pumps are accepted 2 Please note that ECMs generate electric savings and are therefore listed under Residential Electric. To submit a gas furnace with an ECM the furnace will be submitted under Residential Gas and the ECM as Residential Electric. 3 Boiler reset controls, and Thermostats (controls) must be installed on qualifying HVAC system 14
Once you ve chosen your type of equipment, fill out the Equipment Details using the information from the AHRI certificate or Manufacturer s Spec sheet. This is an example of a Residential Gas piece of equipment. } Use manufacturer and model number here. Note: for units with split systems there will be an Outdoor (condenser) and Indoor (coil) model number NOTE Always use Input for KBTUH. KBTUH and MBTUH are equal. 1 MBTUH = 1,000 BTUH = 1 KBTUH Quantity should always be 1. Each piece of equipment is applied for separately. For controls, you can add multiple Number of Units, Quantity should still be 1. Serial # s are specific to equipment and will not be on the AHRI certificate. 15
Entering equipment When entering Residential Electric Equipment details can be found on AHRI certificate or Manufacturer s Spec sheet. Tons will be a conversion from Cooling Capacity in BTUH. 1 ton = 12,000 BTUh Ex. 18,000 BTUh = 1.5 Tons Use Heating Capacity @ 47 F to enter KBTUH as opposed to Heating capacity @17 F. NOTE: Heating Capacity is listed in BTUH, we call for KBTUH. 1 KBTUH = 1,000 BTUH Ex. 22,000 BTUH = 22 KBTUH Do not alter the Auto generated fields such as Incentive or Measure Life 16
Once you ve completed entering all equipment for rebate, click Continue. You will automatically be transferred back to Application Center only now you should see a hyperlink under Tasks. Click on the Application Name hyperlink to complete tasks. 17
To get to Tasks, you can click here Or scroll down to Current Tasks 18
Click on the Floppy Disk on the Right to upload a document. Once the File Upload window opens, click Choose File to browse for your documents. NOTE: Documents can be uploaded as 1 document. They do NOT need to be separate tasks. Once document is selected, click Upload File. After document uploads, Task goes away. 19
After uploading all 3 necessary documents, application process is complete. To edit any information you ve filled out, scroll down. To edit any Application information, Address, Contractor, Etc. Click on Central Hudson Residential Application To edit view any documents that were uploaded, click on the document. If you need to upload another, click on Floppy disk again. To edit equipment entered, Click on pencil to the right under Action 20
Tips and tricks Here are some tips and tricks to filling out online application: Controls the KBTUH for the qualifying unit should match the KBTUH of the control. If there are multiple controls for ONE unit, they share the KBTUH. Vice versa, if there is ONE control attached to multiple units the KBTUH of the control should match the TOTAL KBTUH of the Units. ECMs ECMs will always be entered under Residential Electric. The ECM AHRI reference number will match the AHRI reference number of the Qualifying unit (Furnace). Please be sure to enter the ECM separately even though it may be a component of the Furnace. It should be entered with the same information as the piece of equipment it is attached to. If you are applying for an ECM furnace fan with ONLY qualifying gas equipment, the application is considered GAS despite the ECM furnace fan being considered Residential Electric. To avoid the delay of rebate payment please note that the Rebate Applicant name must match the Central Hudson account name. If you have a Landlord/Tenant situation and Applicant name is different from Account holder, you will need a Landlord/Tenant reassignment form. Please contact Melissa for the form. If you do not have the AHRI certificate or Manufacturer s Spec you can find the AHRI at https://www.ahridirectory.org/ahridirectory/pages/home.aspx. Feel free to provide feedback about your experience with the online application by clicking on Contact Us and filling out the form. For any remaining questions about the online rebate application please contact Melissa DeCota at Melissa.DeCota@icfi.com or 518 452 2006. Thanks! 21