Global Services for the Public Sector Introducing better public service through streamlined e-administration Make the most of your energy SM
Global Services for the Public Sector Get the expertise and technology you need to manage services more effectively. With its many interrelated processes and functions and the weight of public safety and opinion always bearing down upon it a civic government is a complicated organization. Today, many administrations operate with a set of programs that manage various services and needs wholly independent of one another. Or, if there s any interoperability at all, it s through a patchwork set of solutions that s typically cumbersome and ineffi cient. Schneider Electric Global Services has created a holistic IT solution that enables your organization to progressively transform your traditional procedures into an integrated management model. Our consultants and technicians work as a team to create optimal solutions for your budgetary situation and organizational scope. Our Secure Border Management System accommodates entry and exit procedures, allowing biometric and biographical data capture on the individual in transit, and cross-referencing with various databases. Given the events of September 11, March 11 and July 7, as well as the increasing need for integrated systems for border security and management, Schneider Electric has also developed the technology solutions needed for heightened security. Our homeland security solutions include improved document verifi cation, issuance of secure documents, border control and automation, biometric solutions, video surveillance and access control, among many others. Consultancy With substantial experience serving the local and national government ministries in Spain, our consultants have a deep understanding of the complexities of the public sector. Through a variety of consulting and process management initiatives, we apply best practices in helping government leaders streamline their internal organization and reduce processing costs in core functions, like tax collection and application processing. We act as an all-in-one partner across the full IT life cycle to simplify your systems, resulting in more effective government service, more effi cient use of budget resources, and better relationships with your citizens. The Integration and Outsourcing Schneider Electric s 45-year leadership in technological innovation gives us the know-how necessary to effi ciently implement complex IT projects and guide you in outsourcing your IT systems and/or applications allowing you to reduce costs and focus on your core mission. With seven redundant, energy-efficient data centers, four customer support centers and two network operation centers, our resources have made Schneider Electric a leading solutions provider. Public Sector 03
30 million More than 2,500 municipalities serving a population of more than 30 million people rely on Schneider Electric solutions for secure access to their electronic procedures. 04 Public Sector
Global Services for the Public Sector Our system integration capabilities typically involve core functional areas like ERP, security, communications, human resources and data storage and back-up. We commonly manage integration assignments that include e-administration solutions (citizen portals, electronic tax payment systems, electronic access to public information), electronic signature systems (stamping public documents, electronic identifi cation), electronic invoicing (integrating systems used by public and private entities), and IT platform projects (security access, centralized communication platforms, virtualized systems platforms). With multidisciplinary solutions and services, we help governments integrate all of their services into a common platform to enable them to adapt smoothly as new technology is introduced. Schneider Electric owns and operates a robust IT infrastructure and provides services to a major network of telecommunications carriers through the largest neutral hub in Spain. With seven redundant, energy-effi cient data centers, four customer support centers and two network operation centers, our resources and experience have made us a leading collocation and outsourced solutions provider to government organizations throughout Spain and Portugal. Governments turn to Schneider Electric for specifi c outsourcing assignments such as recovery centers for public platforms, electronic signature platforms and public cloud computing platforms. Products Schneider Electric has responded to the technological demands of the public sector with a wide range of products and solutions. Our IT solutions for public administration include: Government e-administration: a global electronic administration tool for effi cient interaction among government organizations, regardless of their territorial nature or size, and citizens. Public Sector 05
Global Services for the Public Sector City of Services: a comprehensive suite for local administration that includes applications and systems that improve local services, such as internal management, public transportation effi ciency, traffi c management and control, property management, local urban planning, etc. Sustainable Solutions: an electronic administration tool that allows the public to actively participate in water management processes. Electronic Signature: an advanced electronic signature platform using digital certifi cates to create a centralized gateway for secure access to different corporate applications while facilitating the completion of forms and documents. Geographical Information Systems (GIS): ArcFM : an objectoriented system allowing enterprises to make use of a single integrated environment to manage and map multiple assets. TiWorks: a complete product suite covering the full administrative process management cycle. Although each component is capable of functioning independently, you ll leverage the full power of TiWorks by adopting each of these components into an integrated solution: Document Manager: a basic tool for simple, effi cient management of organizational paperwork. Knowledge Manager: which allows organizations and public institutions to innovate, foster and share knowledge among all stakeholders. e-signature and Certificate Authentication Platform: providing advanced authentication and e-signature functions. Currently, it is the only platform able to authenticate the electronic version of the Spanish identifi cation document. Process Engine and Systems and Messaging Integrator: enables the development of a wide range of global solutions customized to individual customers needs. Homeland Security Document Verification: a system that automatically detects possible falsifi cation of identifi cation and travel documents while capturing the document holder s data. Secure Documents: equipment for document personalization, adapted to client needs and size. Border Control and Automation: our Secure Border Management System accommodates entry and exit procedures, allowing biometric and biographical data capture on the individual in transit, and crossreferencing with various databases. 06 Public Sector
Global Services for the Public Sector Focused on your technology so you can focus on serving the public Today, Schneider Electric is helping governments around the globe operate more effi ciently, providing their citizens with smoother, more effective service, helping them use resources more effi ciently and keeping their borders safer. More than 2,500 municipalities serving a population of more than 30 million people rely on Schneider Electric solutions for secure access to their electronic procedures. How much better could your government work if your technology worked together? Public Sector 07
Schneider Electric C/ Valgrande, 6, 28108 - Alcobendas (Madrid) (Spain) Telephone: 34-902-33-55-99 Fax: 34-91-714-70-05 http://www.schneider-electric.com 2012 Schneider Electric. All rights reserved. August 2012