Installing the PictureTel 900 Series Collaboration System Ready... Set... Go...
Copyright 00: Polycom, Inc. Printed in U.S.A. Polycom, Inc., 00 Minuteman Road, Andover, MA 00 www.polycom.com Polycom and the Polycom logo are registered trademarks of Polycom, Inc. PictureTel and the PictureTel logo are registered trademarks of PictureTel Corporation. ImageShare, LAMB, Look-At-Me-Button, and PowerMic are trademarks of PictureTel Corporation. Bose is a registered trademark of Bose Corporation. Lucent is a trademark of Lucent Technologies. Microsoft and Windows are registered trademarks of Microsoft Corporation. The information contained in this document is subject to change without notice. Polycom assumes no responsibility for technical or editorial errors or omissions that may appear in this document or for the use of this material. Nor does Polycom make any commitment to update the information contained in this document. This document contains proprietary information which is protected by copyright. All rights reserved. No part of this document may be photocopied or reproduced in any form without the prior written consent of Polycom, Inc. Edition: 00-6-0/C Do you have any suggestions or comments on the documentation for this product? If so, please send them by e-mail to idesign@polycom.com. i
About This Guide This booklet is divided into three sections: Ready..., Set..., and Go... Here s what you ll find in each section: Ready... How to make sure the network is ready, where you can set up your system, and what you should find in each of the boxes. Set... How to connect the cables, including monitor cables, camera and audio cables, and the PC audio jumper cable; how to set up the microphone, receiver, remote control, keyboard, and ImageShare; how to connect network cables (LAN, ISDN, V.35 or RS-9); how to attach the power cable; and recommendations on how to set up your room. Go... How to start up the system, and where you can find more information. To install the system, follow this booklet page by page. In most cases, however, you ll be able to skip some pages. For example, if your system has a PictureTel 0 camera and a LAN network interface, you can skip the pages that discuss the PictureTel 0 camera and the other network interfaces. ii
Ready...
Make Sure the Network Is Ready Before you begin installing the PictureTel 90 or PictureTel 960 system, you should make sure that the network is ready. The document Preparing Your Network for Collaboration contains worksheets that will help you get the network ready. For example, for ISDN networks, the worksheets list the ISDN BRI dialect, the Network Number Type, and so on. You can find a copy of the Preparing Your Network for Collaboration document at the PictureTel documentation web site, http://documentation.picturetel.com. You or your network administrator should follow the procedures in this document to prepare the network. To connect to a LAN, you must have a LAN cable. If you don t have a LAN cable, contact your system administrator.
HELP ON/STANDBY OPTIONS HELP ON/STANDBY OPTIONS CALL/ANSWER HANG UP CALL/ANSWER HANG UP ABC 3 DEF ABC 3 DEF GHI 5 JKL 6 MNO 0 # * 0 # * GHI 5 JKL 6 MNO PQRS TUV 9 WXYZ PQRS TUV 9 WXYZ VOLUME SET CANCEL PRESET SET CANCEL PRESET PEOPLE CONTENT PEOPLE CONTENT PIP PIP VOLUME MUTE AUTO MUTE AUTO ZOOM ZOOM Choose Tabletop or Cart Before you unpack all of the PictureTel 90 or PictureTel 960 components, decide where you want to set up the system. You can set it up either on a tabletop or on a cart, and you can position the computer box either horizontally or as a tower:
Unpack the System Carton The basic system comes packed in one carton. This carton contains the computer box, software, documentation, camera, cables, and so on. If you ve ordered options with the system, such as a cart, a monitor, or another camera, the system may have come packed in five or more cartons. This section describes the contents of both the basic system carton and the other, optional, cartons. 3
HELP ON/STANDBY OPTIONS CALL/ANSWER PEOPLE VOLUME MUTE PIP HANG UP ABC 3 DEF GHI 5 JKL 6 MNO SET CANCEL PRESET CONTENT AUTO ZOOM Unpack the Open Me First Box The system carton contains four smaller boxes.. The box that contained this installation document is labeled Open Me First. You should have found these items in that box: PT900 Series Installation Boot Diskette PictureTel Release Bulletin Information / Product Regulatory Information PQRS TUV 9 WXYZ * 0 # ipower Documentation Installing the PictureTel 900 Series Collaboration System Num Cap Scroll Power
Unpack the Power Cable. The second box in the system carton contains the power cable. In some countries, you may receive two power cables. 5
Unpack the Camera 3. The third box in the system carton contains the main camera. Depending on the type of system you ordered, you received either the PictureTel 0 or the PictureTel 0 camera. For the PictureTel 0 camera, this box also contains some of the audio cables you will need for the system. PictureTel 0 Room Camera PictureTel 0 Dynamic Locating Camera 6
o A VGA A/V ISDN WAN LAN Unpack the Computer Box. The fourth box in the system carton contains the computer box and a tray. For information about what you ll find in the tray, see the next page. VCR Note: The serial number for the system is printed on the back of the computer box. You should record this serial number in case you need it for future reference.
Unpack the Microphone and Cables The tray inside the fourth box holds the PowerMic microphone and its cable, the camera cable, three audio cables, the video cable, and, if you ordered them, WAN cables, such as ISDN cables, V.35 cables, or RS-9 cables. PowerMic and cable Camera cable Audio Cables Video Cable PC audio jumper cable Audio output cable Audio cable S-video cable for second monitor WAN Cables ISDN V.35/RS-9
Unpack the ImageShare If you have a PictureTel 90, your system comes standard with an ImageShare device. If you have a PictureTel 960, you may have also received an ImageShare if you ordered it as an option with the system. The ImageShare lets you easily add video and audio input and output devices, such as a laptop computer, to the system. ImageShare If you ordered a cart with the system, such as a Premier Cart, set up the cart before you continue with the rest of the installation. For information about unpacking the cart, see the cart documentation. 9
Unpack the Optional Cart(s) Here s the Premier Cart set up with a monitor on it: If you ordered a second cart to hold a second monitor, you should set it up at this time as well. You can order the PictureTel 90 or PictureTel 960 system with a variety of monitor and projector options or with no monitor at all. For example, you may have received one or two monitors, a projector, or a combination of these. WARNING: Monitors are very heavy! If you ordered your monitor from PictureTel, please read the instructions on the box before unpacking the monitor. Never lift a monitor out of a box without help! 0
Unpack the Monitor(s) and Projector(s) If you ordered one monitor, you received an SVGA/XGA monitor. In the carton with the SVGA/XGA monitor, you ll find the monitor power cable and the VGA cable. Depending on your monitor, other cables may also be included; however, you do not use these cables with the PictureTel 90 or PictureTel 960 system. Monitor power cable VGA cable If you ordered two monitors, the second monitor is an NTSC/PAL monitor. With a dual-monitor system, you can view People on the NTSC/PAL monitor and view Content, such as presentations and reports, on the SVGA/XGA monitor. If you ordered a projector, see the documentation that came with the projector for information about what comes packed with it.
Unpack Other System Options Any remaining cartons you received contain other options you ordered with the system. Here are some of the available options: Additional cameras You can purchase additional cameras for the system, such as a second pan-tiltzoom camera or a document camera. Additional microphones You can add more PowerMic microphones to the system by daisy-chaining them. Directory Service software You can access the Central Directory, or phone book, of videoconferencing sites using PictureTel Directory Service Tools. Remote Management tools You can use remote management tools that come with the system, such as WebRemote and SNMP, or you can purchase PictureTel Network Manager as a remote management tool. VCR kit You can connect one or two VCRs to the system. Each kit contains the cables you need to connect a VCR. Look-At-Me-Button (LAMB ) You can enable people who are not near the remote control or keyboard to control the camera by adding LAMBs to the system. IMUX You can add an inverse multiplexer (IMUX) to the system to allow users to make calls over multiple lines even when they have a single line. Before connecting an option to the system, read the documentation for that option or see your system administrator. For information about connecting a VCR to the system, see the PictureTel 900 Series Collaboration System Administrator s Guide.
Set...
VGA VCR o A A/V WAN ISDN LAN Set Up the Monitor VGA Cable Start cabling the system by connecting the VGA cable for the monitor: Notes: If you purchased an NTSC/PAL monitor, see the PictureTel 900 Series Collaboration System Administrator s Guide for information about connecting the VGA cable in a dual-monitor system. If your monitor is different from the one in this illustration or if you ordered a projector, refer to the documentation that you received with the monitor or projector for information about connecting the cables. 3
Set Up the Monitor Power Cable Here s how to connect the monitor power cable: Notes: If you purchased a Premier Cart and you have a single-monitor system, see the Premier Cart documentation for information about connecting the monitor power cable. If you have a dual-monitor system, see the PictureTel 900 Series Collaboration System Administrator s Guide for information about connecting the monitor power cable (with or without a Premier Cart).
Set Up the Camera and Audio Cables You re now ready to set up the camera and connect the audio cables. However, before you do so, please note that the audio cables connect to the system differently depending on whether you have a PictureTel 0 camera, a PictureTel 0 camera, a cart with a Bose speaker (such as the Premier Cart), two monitors, or a projector. Also, do not attach the camera without referring to the camera documentation. In single-monitor systems, the camera must be installed correctly on the SVGA/XGA monitor. In dual-monitor systems, it must be installed on the NTSC/PAL monitor (see Set Up the Camera with Two Monitors or a Projector on page 0 for more information). The following five pages show you how the camera and audio cables should appear once you ve connected them according to your system configuration. These pages also refer you to the documentation you should read for complete information about how to set up the camera and audio cables. 5
o A VCR A/V VGA o A ISDN WAN LAN ISDN Set Up the PictureTel 0 Camera without a Bose Speaker If you don t have a cart with a Bose speaker (such as the Premier Cart), but do have a PictureTel 0 camera and a single-monitor system, see the Installing the PictureTel 0 Dynamic Locating Camera document for complete information about setting it up. Once you ve set up the PictureTel 0 camera, the camera and audio cabling typically looks like this: A/V WAN 6
VGA o A VCR A/V o A ISDN WAN LAN Set Up the PictureTel 0 Camera without a Bose Speaker If you don t have a cart with a Bose speaker (such as the Premier Cart), but do have a PictureTel 0 camera and a single-monitor system, see the Installing the PictureTel 0 Room Camera document for complete information about setting it up. Once you ve set up the PictureTel 0 camera, the camera and audio cabling typically looks like this: A/V ISDN WAN
Set Up the PictureTel 0 Camera with a Bose Speaker VGA o A o A ISDN VCR A/V WAN LAN ISDN If you have a PictureTel 0 camera, a cart that has a Bose speaker (such as the Premier Cart), and a single-monitor system, you must connect the audio cables to the Bose speaker inside the cart. See the Installing a Collaboration System on the Premier Cart document for complete information about connecting the camera when you have a Premier Cart. Once you ve set up the PictureTel 0 camera on a cart with a Bose speaker, the camera and audio cabling typically looks like this (note that this illustration shows the Premier Cart): A/V WAN
VGA o A o A ISDN VCR A/V WAN LAN ISDN Set up the PictureTel 0 Camera with a Bose Speaker If you have a PictureTel 0 camera, a cart that has a Bose speaker (such as the Premier Cart), and a single-monitor system, you must connect the audio cables to the Bose speaker inside the cart. See the Installing a Collaboration System on the Premier Cart document for complete information about connecting the camera when you have a Premier Cart. Once you ve set up the PictureTel 0 camera on a cart with a Bose speaker, the camera and audio cabling typically looks like this (note that this illustration shows the Premier Cart): A/V WAN 9
Set Up the Camera with Two Monitors or a Projector VGA o A VCR A/V ISDN WAN LAN If you have a dual-monitor system, you must place the camera on top of the NTSC/PAL monitor (not on the SVGA/XGA monitor), and if the NTSC/PAL monitor is on a cart, you must place the computer box in that cart. Once you ve placed the camera and computer box, you can connect the camera and audio cables as described on the previous pages (refer to the page that corresponds to your system s configuration). If your NTSC/PAL monitor uses an S-video cable, the cabling typically looks like this: S VIDEO A/V See the PictureTel 900 Series Collaboration System Administrator s Guide for complete information. If you have a projector, see the documentation that you received with the projector for information about connecting the cables. 0
o A ISDN Set Up the PC Audio Jumper Cable You can now connect the PC audio jumper cable. Each end of the PC audio jumper cable is lime green, and the cable plugs into the lime-green connectors on the computer box: VGA VCR A/V WAN LAN VGA VCR
Set Up the Microphone o A Here s how to connect the PowerMic: VGA VCR A/V WAN ISDN LAN A/V ISDN WA See the Installing the PowerMic document for complete information about setting it up.
VGA VCR o A A/V LAN Set Up the Receiver The receiver for the keyboard receives the infrared transmissions from the keyboard and processes them. When you connect the receiver, note the icons on the ends of the cable plug the mouse cable into the green connector and the keyboard cable into the purple connector: WAN ISDN Once you ve connected the receiver, place it on a nearby, flat surface, such as on the monitor or on the computer box, within 5 feet (5 meters) from where you want to use the keyboard. 3
HELP ON/STANDBY OPTIONS CALL/ANSWER VOLUME PEOPLE MUTE PIP HANG UP ABC 3 DEF GHI 5 JKL 6 MNO SET CANCEL PRESET CONTENT AUTO ZOOM Set Up the Remote Control and Keyboard Insert four batteries into the battery compartment in the back of the remote control. Next, insert eight batteries into the battery compartment in the back of the keyboard. To open the battery cover on the keyboard, apply pressure to both sides of the cover: PQRS TUV 9 WXYZ * 0 # For the remote control to work properly, make sure that the infrared path between the remote control and the receiver at the base of the main camera is not blocked. For the keyboard to work properly, make sure that the infrared path between the keyboard and the keyboard receiver is not blocked. WARNING: Do not look directly into the infrared path from the remote control or keyboard when either is in use.
o A Set Up the ImageShare The ImageShare device is a standard part of the PictureTel 90 system and an optional add-on to the PictureTel 960 system. Here s how to connect the ImageShare: ISDN VGA VCR A/V WAN LAN See the Installing and Using the ImageShare document for complete information about setting it up. 5
o A Set Up the LAN Cable Before you begin connecting network cables, keep in mind that the network may require special provisioning and that you must provide a LAN cable if your system will be using a LAN. See page for more information. Here s how to connect the LAN cable: ISDN VGA VCR A/V WAN LAN 6
o A Set Up the ISDN Cables Depending on the type of network cables you ordered, your system may have come with WAN cables, such as ISDN, V.35, or RS-9 cables. If you have the four ISDN network cables, here s how to connect them: ISDN VGA VCR A/V WAN LAN NT- Boxes: In the United States and Canada, most ISDN lines that come directly from an ISDN service provider are U interface ISDN. Your system, however, supports S/T interface ISDN. An NT- box converts U interface ISDN to S/T interface ISDN. If you need to use an NT- box, plug the ISDN cables into the NT- box, and then plug the NT- box into the wall jack. See the instructions that came with the NT- box for more details.
o A ISDN Set Up the V.35 or RS-9 Cables If you have V.35 or RS-9 network cables, you have to connect those cables from the computer box to an IMUX. Contact your IMUX supplier to make sure you have the proper cables. Also, see the documentation that came with the IMUX for complete information about setting up the network cables with an IMUX. This illustration shows the typical cabling for V.35 to an IMUX: VGA VCR A/V WAN LAN
o A ISDN Set Up the Power Cable You connect the power cable to the system differently depending on whether or not you have a Premier Cart. If you don t have a Premier Cart, connect the power cable like this: VGA VCR A/V WAN LAN If you do have a Premier Cart, see the Installing a Collaboration System on the Premier Cart document for information on how to connect the power cable to the cart. 9
Set Up Your Room Now that you ve set up all the hardware, you ll want to make sure you get the best performance from the system by optimizing the room setup. Here are some tips: Lighting: Lighting is important for producing the best video image. If possible, equip the room with indirect fluorescent lighting. Indirect lighting minimizes shadows, and fluorescent lighting provides the truest skin tones on the screen. Also, if there are windows in the room, add curtains, drapes, or blinds, and close them. Daylight is a variable light source and can conflict with the interior room lighting. Reflections: Consider where the whiteboard and any other shiny surfaces are located. Glare can make the video image difficult to see. In addition, avoid using chrome or other shiny furniture. Sound: If possible, use sound-absorbent material (such as carpeting and upholstered furniture) in the room to reduce echoes. Microphone and speaker placement: For optimal performance, place the speakers and microphone at least two feet (60 centimeters) apart, and place the microphone on the conference room table. If more than four people will usually be using the system for meetings, consider adding another microphone. Also, try to locate the microphone away from sources of noise, such as computer- or monitor-cooling fans. 30
Go...
Turn the System On. Now that you ve set up the hardware,you re ready to start up the system:push the power button on. The power button is located on the front of the computer box.. Use the keyboard to select a language from the list that appears on the screen. 3. Follow the instructions that appear on the screen. When you re done following the instructions, you re ready to use the system to make a call. Or, you or the system administrator can access AdminTools to fine-tune the system (from the Start menu choose Programs>PictureTel ipower>administrator Information>AdminTools). See the next page for information on other documentation you may want to refer to at this point. 3
Go Further... If you need to find more information, here s where to look: For information on: Installation or hardware troubleshooting How to connect a VCR How to connect optional equipment Basic system functionality, such as making a call, pointing cameras, and so on How to connect WAN cables to an IMUX Look at the: PictureTel 900 Series Collaboration System Administrator s Guide Collaboration Help PictureTel 900 Series Collaboration System Administrator s Guide Documentation that came with the optional equipment PictureTel ipower Collaboration System Quick Tips Sheet PictureTel ipower Collaboration System Getting Started Guide Collaboration Help Documentation that came with the IMUX PictureTel 900 Series Collaboration System Administrator s Guide 3
Go Further... (continued) For information on: What AdminTools is and how you can use it to fine-tune the system How to contact PictureTel Technical Support in your area Look at the: AdminTools Help PictureTel 900 Series Collaboration System Administrator s Guide PictureTel support web site at http://support.picturetel.com You can access.pdf versions of the documentation on the ipower Documentation CD and at the PictureTel web site, http://documentation.picturetel.com. The Getting Started Guide is also available in.doc format at these two locations as well as from the Start menu at Programs>PictureTel ipower>getting Started Guide. Polycom, Inc. 565 Barber Lane Milpitas, CA 95035 (T).00.POLYCOM (North America).0.56.9000 (F).0.56.900 www.polycom.com 33