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Magic Burning Studio Help Document Magic Burning Studio Magic Video Software http://www.magic-video-software.com/ Page 1

Pages Order Understanding Magic Burning Studio...Pages 3-5 Purchase...Pages 6 Getting Started...Pages 7-8 Create Audio Disc...Pages 9-18 Create Data Disc...Pages 19-29 Create Video Disc...Pages 30-45 Other Utilities...Pages 46-48 Company Information...Pages 49 Frequently Asked Questions...Pages 50-52 Recommended Products...Pages 53-54 Page 2

Understanding Magic Burning Studio Magic Burning Studio Upgraded Now! We've gotten your feedback... and listened. We have rebuilt Magic Burning Studio from the ground up. Magic Burning Studio upgraded version offers improvements to the old version, and adds more powerful function for being a premier application. Magic Burning Studio upgraded version can meet all your needs in burning data, audio and video to CD/DVD/VCD/SVCD. It also gives you a full and customized control of your burning files, such as selecting file system, changing CD-text, defining title and artist, adding disc label, defining burning speed and burning mode... Magic Burning Studio will be considered as an easy-to-use burning program that creates discs in just a few steps. Even if you are a novice in burning, Magic Burning Studio also offers you an enjoyable experience without hassle. Difference between Magic Burning Studio old version and upgraded version: Function Create MP3 CDs/ DVDs discs. Magic Burning Studio 10 Plus (Old Version) Magic Burning Studio 11 Plus (Upgraded Version) Page 3

Burn movies as video DVD, video CD (VCD) or super video CD (S-VCD). Create and burn CD/ DVD Images. Burn WAV, MP3, WMA and Ogg files directly to audio CDs. Burn data to CD/DVD. Burn DVD video folder Erase disc Burn MP3 CD Grab audio from CD Burn ISO file to CD/ DVD Page 4

Grab CD/ DVD to ISO/WAV/ MDS Create DVD Convert video files to VOB Copy disc Show information about recorder * Note: Magic Burning Studio provides 15 trial days to make our customers 100% satisfied before purchase. Know more about Magic Burning Studio: www.magic-video-software.com/ magic_burning_studio/index.html If you have any question, please feel free to contact us: support@magic-video-software. com Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 5

Purchase Magic Burning Studio is a shareware program which means you have a chance to try the software before you buy it. If you plan to continue to use Magic Burning Studio, you need to register it. The cost of registration is US$19.95. To purchase Magic Burning Studio, please make sure you are connected to the internet and click the line below. Purchase Magic Burning Studio Online How to register: Once you have purchased Magic Burning Studio, you will be sent a registration key via email. After Magic Burning Studio opened, click the "Enter Key" button located on the Reminder screen. A registration box will pop up, please enter your name and (registration) key, then click "OK" button. If you have any problem when registering, please feel free to contact us directly: support@magic-video-software.com Welcome to visit our website: www.magic-video-software.com Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 6

Getting Started The following are available in the tool bar and main screen. In this page, users can understand what are those used for, and then can operate them exactly. Buttons Refresh: Reload the connected driver. Burn: Start to burn files. Add: Add files. Delete File: Remove selected files from the list. Save to ISO: Save selected data files or folders to ISO files. Grab: Start grabbing. Stop Grabbing: Stop grabbing. Select ISO file: Select ISO file. Select DVD Folder: Select DVD folder. Toolbar Burn: Start burning. Erase: Erase re-writable disk. Recorder: Show detailed information about connected driver. Eject: Eject connected disk. Load: Load the connected driver. Menu File: Manage your files with multiple operations. View: Show or hide the toolbar. Tool: Settings: General settings for burning files. Erase: Erase re-writable disk Recorder: Show detailed information about connected driver Load: Load the connected driver. Eject: Eject connected disk. Refresh: Reload the connected driver. Help: Help (F1): Get the help file. Online Resources: lead to online information. Tech Support: Contact us for tech question. About: General information about our company and this application. Status Bar Page 7

1. Display the type of disc. 2. Display the used space of disc. 3. Display the free space of disc. 4. Display the operation status of mouse and other information. Progress Bar This progress bar displays the current usage of disc. If the total usage of all added files beyond the red line, that means it has exceeded the usage of disc. Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 8

Create Audio Disc There are three audio parts offered by Magic Burning Studio, you can enter the desired part for processing your orders directly. Burn Audio CD: Click to burn audio files to CD-ROM, this CD can be played in any CD player and computer. See step-by-step instructions on this part Burn MP3/Wav Data CD/DVD: Click to create an Mp3, Wav and Data CD, which can be played in the computer and supported CD player. See step-by-step instructions on this part Grab Audio: Click to grab an audio CD to Mp3, Wav, Ogg, and Raw. See step-by-step instructions on this part Page 9

Related Topics: Create Video Disc Create Data Disc Other Utilities Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 10

Burn Audio CD Run Magic Burning Studio; choose Burn Audio CD in Audio tab. Know more about the buttons and menu functions of main screen, please refer to Getting Started. Step 1: Add file or folder from the File drop-down menu, or right-click the file list window. Step 2: When the files are added into the file list as you like, you are ready to start burning. Make sure a blank disc is in your recorder drive. 2.1. Double click the selected file for adding title and artist. 2.2. Select Setting from the Tool drop-down menu to add title and artist for the CD. Step 3: Click the Burn button, relative settings interface will pop up. Please refer to Options in creating audio disc. Step 4: Click the Start button to start burning. Step 5: Eject the disc after burning. Related Topics: Burn Mp3/Wav Data CD/DVD Grab Audio Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 11

Burn Mp3/Wav Data CD/DVD Run Magic Burning Studio; choose Burn Mp3/Wav Data CD/DVD in Audio tab. Know more about the buttons and menu functions of main screen, please refer to Getting Started. Step 1: Add file from the File drop-down menu, or right-click the file list window. 1.1. Save the selected data file or folder to ISO files from the File drop-down menu, or right click the file list window. 1.2. Create new folder from the File drop-down menu, or right-click the file list window. 1.3. Rename the selected file or folder from the File drop-down menu, or right-click the selected file or folder. Step 2: When the files are added into the file list as you like, you are ready to start burning. Make sure a blank disc is in your recorder drive. Step 3: Click the Burn button, relative settings interface will pop up. Please refer to Options in creating audio disc. Step 4: Click the Start button to start burning. Step 5: Eject the disc after burning. Related Topics: Burn Audio CD Grab Audio Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 12

Grab Audio Run Magic Burning Studio; choose Grab Audio in Audio tab. Know more about the buttons and menu functions of main screen, please refer to Getting Started. Step 1: Once a CD inserted, all the tracks on this CD will be listed in the file list. You can select desired files to grab, and edit the title and artist by double-clicking it. Step 2: On the left of main screen, there are some settings designed for output files. Please refer to Options in creating audio disc. Step 3: Click the Grab button to start grabbing. Step 4: Eject the disc after burning. Related Topics: Burn Audio CD Burn Mp3/Wav Data CD/DVD Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 13

Options in creating audio disc This page provides you the detailed instructions of each option in burning audio CD, burning Mp3/Wav Data CD/DVD and grabbing audio. The default parameters are the most suitable settings for all formats. Once you are familiar with the formats, you can adjust these settings to get a desired result (default settings recommended). Options in burning audio CD The following configuration options are available after clicking Burn button: Burning Speed: Define the burning speed. Page 14

Burning Mode: Define the burning mode. Buffer Protect: Check it to prevent data errors, and avoid of burning a bad disc. Test Mode: Check it to reduce the chance of burning a bad disc. Eject after Burning: Eject disc after burning. Close Disc: Close disc after burning. CDROM XA: Check it when you are using CD-ROM XA. Send optimum power calibration: Check it to identify the most suitable burning power for the disc. Settings Title: Define a title which is saved as CD text. CD players that support CD Text show the title name entered here. Artist: Define a artist which is saved as CD Text. CD players that support CD Text show the artist's name entered here. Transport SPTI - SCSI Pass Through Interface is preferable for windows NT-based systems Page 15

(NT4/2000/XP/2003). It cannot be used in windows 9x systems (95/98/Me). ASPI - Advanced SCSI Programming Interface is primarily intended for Windows 9x systems, but can be used in Windows NT-based systems. Options in burning Mp3/Wav Data CD/DVD The following configuration options are available after clicking Burn button:. More detailed instructions about each option can refer to Option in burning audio CD Settings General: Disc Label: Define the label of disc. Temporary Path: In the burning process, some temporary files will be produced. By default condition, the temporary file will be stored in your temporary (tmp) directory. Users can select a different location by clicking the button on the right side of the window (default Page 16

directory recommended). File System: File System Type: Define the file system. ISO9600 mode does not support long file name (less than 32 characters), ISO9600 Joliet mode does. ISO Image: ISO Save Path: Define the path that ISO will be saved. System's current data and time: Define the time and data of creating image file. Transport: (Please refer to Option in burning audio CD ) Options in grabbing audio This configuration option displays on the left of main screen. Artist: Define the artist which is saved as CD Text. Album: Define a name for the album. Genre: Define a genre for the grabbed files. Year: Define the year for the grabbed files. Output Format: Define the format of grabbed files. Config: This configuration option only available for Mp3 and Ogg. Replace Existed: Check it to replace the existed files. Select All: Check it to select all files. Get CD-Text: Press it to get the CD-Text of audio CD. Save Path: Define the path that grabbed files will be saved Page 17

Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 18

Create Data Disc There are three data parts offered by Magic Burning Studio, you can enter the desired part for processing your orders directly. Burn Data CD/DVD: Click to create a data VD/DVD disc, and save data files to ISO image files. See step-by-step instructions on this part Burn Image: Click to burn ISO image files to CD/DVD disc. See step-by-step instructions on this part Grab Image: Click to grab CD/DVD disc into ISO image files, crawl audio CD to WAV format and grab CD/DVD disc image file data to MDS. See step-by-step instructions on this part Page 19

Related Topics: Create Audio Disc Create Video Disc Other Utilities Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 20

Burn Data CD/DVD Run Magic Burning Studio; choose burn Data CD/DVD in Data tab. Know more about the buttons and menu functions of main screen, please refer to Getting Started. Step 1: Add files from the File drop-down menu, or right click the file list window. 1.1. Add directory from the File drop-down menu, or right click the file list window. 1.2. Save the selected data file or folder to ISO files from the File drop-down menu, or right click the file list window. 1.3. Create new folder from the File drop-down menu, or right-click the file list window. 1.4. Rename the selected file or folder from the File drop-down menu, or right-click the selected file or folder. Step 2: When the files are added into the file list as you like, you are ready to start burning. Make sure a blank disc is in your recorder drive. Step 3: Click the Burn button, relative settings interface will pop up. Please refer to Options in creating data disc. Step 4: Click the Start button to start burning. Step 5: Eject the disc after burning. Burn Image Grab Image Related Topics: Page 21

Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 22

Burn Image (*.iso) Run Magic Burning Studio; choose Burn Image in Data tab. Know more about the buttons and menu functions of main screen, please refer to Getting Started. Step 1: Select ISO files from the File drop-down menu, or right-click the file list window. If there are no ISO files available, you can create from Click here to create ISO file. Step 2: When the files are added into the file list as you like, you are ready to start burning. Make sure a blank disc is in your recorder drive. Step 3: Click the Burn button, relative settings interface will pop up. Please refer to Options in creating data disc. Step 4: Click the Start button to start burning. Step 5: Eject the disc after burning. Related Topics: Burn Data CD/DVD Grab Image Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 23

Grab Image Run Magic Burning Studio; choose Grab Image in Data tab. Know more about the buttons and menu functions of main screen, please refer to Getting Started. Step 1: Once a disc inserted, all the tracks will be listed in the file list. You can select desired files to grab. Step 2: On the left of main screen, there are some settings designed for output files. Please refer to Options in creating data disc. Step 3: Click the Grab button to start grabbing. Step 4: Eject the disc after burning. Related Topics: Burn Data CD/DVD Burn Image Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 24

Options in creating data disc This page provides you the detailed instructions of each option in burning data CD/DVD, burning Image and grabbing Image. The default parameters are the most suitable settings for all formats. Once you are familiar with the formats, you can adjust these settings to get a desired result (default settings recommended). Options in burning data CD/DVD The following configuration options are available after clicking Burn button: Disc Label: Define the label of disc. Burning Speed: Define the burning speed. Page 25

Burning Mode: Define the burning mode. Buffer Protect: Check it to prevent data errors, and avoid of burning a bad disc. Test Mode: Check it to reduce the chance of burning a bad disc. Eject after Burning: Eject disc after burning. CDROM XA: Check it when you are using CD-ROM XA. Close Disc: Close disc after burning (Once checked, it will not burn data to disc again, even if there is still free space). Create bootable disc: Check it to create boot image for the disc. Send optimum power calibration: Check it to identify the most suitable burning power for the disc. Settings General: Disc Label: Define the label of disc. Temporary Path: In the burning process, some temporary files will be produced. By default condition, the temporary file will be stored in your temporary (tmp) directory. Users can select a different location by clicking the button on the right side of the window (default directory recommended). Do not ask, no inherit the disc track: Once checked, when the disc recorder can be Page 26

inherited, it will not prompt the user to burn succession. Uncheck it, users will be prompted with following dialog box: New Session: Select it To create a new session for burning. Track-1: Select it to inherit this disc track for burning. The inherited disc must has a surplus of space available, and disc is not closed. File System: File System Type: Define the file system. ISO9600 mode does not support long file name (less than 32 characters), ISO9600 Joliet mode does. ISO Image: ISO Save Path: Define the path that ISO will be saved. System's current data and time: Define the time and data of creating Image file. Boot Image: Floppy boot image: Set boot image. Page 27

Transport: SPTI - SCSI Pass Through Interface is preferable for windows NT-based systems (NT4/2000/XP/2003). It cannot be used in windows 9x systems (95/98/Me). ASPI - Advanced SCSI Programming Interface is primarily intended for Windows 9x systems, but can be used in Windows NT-based systems. Options in burning Image (Please refer to Option in burning data CD/DVD ) Options in grabbing Image This configuration options displays on the left of main screen. Grab to ISO/Wav: Check it to grab tracks to ISO/Wav. Grab data track to iso file, and audio track to wav file. Grab to MDS: Check it to grab tracks to MDS. Grab all discs to MDS Image file. Ignore bad blocks: Check it to ignore the bad sectors in the disc. Single LB transfer forced: Single LB transfer forced. Replace existed: Check it to replace the existed files. DVD Split File Size: Crawl to the MDS image file size when the partition number of MB. Page 28

Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 29

Create Video Disc There are five video parts offered by Magic Burning Studio, you can enter the desired part for processing your orders directly. Burn DVD: Click to burn DVD video folder (VIDEO_TS) to DVD. See step-by-step instructions on this part Create DVD: Click to create a DVD video with DVD menu, and burn the DVD video to disc. See step-by-step instructions on this part Convert VOB: Click to convert the supported video files to standard DVD format. See step-by-step instructions on this part Burn VCD: Click to burn the supported video files to VCD. Page 30

See step-by-step instructions on this part Burn SVCD: Click to burn the supported video files to SVCD. See step-by-step instructions on this part Related Topics: Create Audio Disc Create Data Disc Other Utilities Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 31

Burn DVD Run Magic Burning Studio; choose Burn DVD in Video tab. Know more about the buttons and menu functions of main screen, please refer to Getting Started. Step 1: Add DVD folder from the File drop-down menu, or type it manually. The folder contains DVD-Video files, such as VOB, IFO, and BUP files, which are usually created by DVD authoring software. The folder is often called VIDEO_TS. If there are no DVD folders available, you can create from Click here to create DVD-Video files. Step 2: When the folders are added into file list as you like, you are ready to start burning. Make sure a blank disc is in your recorder drive. Step 3: Click the Burn button, relative settings interface will pop up. Please refer to Options in creating video disc. Step 4: Click the Start button to start burning. Step 5: Eject the disc after burning. Related Topics: Create DVD Convert VOB Burn VCD Burn SVCD Page 32

Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 33

Create DVD This part of Magic Burning Studio let you directly create DVD from other video files, this function gives the user an easy way to organize source video, add texts, setup DVD menu, and then produce a DVD-Folder and burn it to DVD disc. You will like its strong ability to burn DVDs without the hassle found in many other software. Run Magic Burning Studio; choose Create DVD in Video tab. Know more about the buttons of main screen, please refer to Buttons in DVD Creator. Page 34

Step 1: Define the desired DVD mode. Pagination Menu: A DVD menu, which can set up many pages help users to add more video link menus, and each menu correspond with a hyperlink of video. Chapters Menu: Set up a DVD menu, which can be played by chapters. This can help users add title menu at index page, and each title menu links a chapter video. Step 2: Define a template for your DVD from the template list. Step 3: Input video files with button. 3.1. Delete video files with button. Page 35

3.2. You can also arrange the sequence of the videos with button and button arrows. 3.3. Add a text with button or delete a text with button to current page. 3.4. Add background music with button. 3.5. Delete background music with button. 3.6. Add a page menu with button or delete a page menu with button. (This only available for Pagination Menu) 3.7. Define the video scale of DVD files with button. Step 4: Click button, a dialog will pop up. You can define the DVD Output Path as your like. Start the process with button. Step 5: Click button to burn the newly created DVD-folder or others, relative settings interface will pop up. Please refer to Options in creating video disc. Step 6: Click to start burning. Related Topics: Burn DVD Convert VOB Burn VCD Burn SVCD Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 36

Buttons in DVD Creator This interface contains lots of powerful operations to create your own DVD. At this part, users can understand what are those used for, and then can operate them exactly. Add a menu link to the current page for the selected files Delete the current selected menu Add a text to the current page Delete the selected text Add background music for the DVD Delete background music for the DVD Set up a chapter menu Add a page menu Delete the current page and all its parameters Adjust the video scale of DVD files Select a template for the DVD Select a background for the DVD Page 37

Add texts for the DVD Select a frame for the selected video menu Select a desired page button for the DVD Add a video file for burning DVD Delete the selected file Move the selected file to the front Move the selected file to the back Show More detailed information about Magic Burning Studio Settings for the video files Delete all video files and data Create a DVD folder Start burning DVD Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 38

Convert VOB Run Magic Burning Studio; choose Convert VOB in Video tab. Step 1: Add video files by clicking button. 1.1. Play the added video files by clicking button. 1.2. Stop playing the video files by clicking button. 1.3. Pause playing the video files by clicking button. 1.4. Snapshot pictures by clicking button. 1.5. Delete video files by clicking button. Step 2: Click the Convert button, relative settings interface will pop up. Please refer to Options in creating video disc. Step 3: Click the Start button to start converting. Related Topics: Burn DVD Create DVD Burn VCD Burn SVCD Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 39

Burn VCD/SVCD Run Magic Burning Studio; choose Burn VCD or Burn SVCD in Video tab. Know more about the buttons and menu functions of main screen, you can refer to Getting Started. Step 1: Add files from the File drop-down menu, or right-click the file list window. Step 2: When the files are added into the file list as you like, you are ready to start burning. Make sure a blank disc is in your recorder drive. Step 3: Click the Burn button, relative settings interface will pop up. Please refer to Options in creating video disc. Step 4: Click the Start button to start burning. Step 5: Eject the disc after burning. Related Topics: Burn DVD Create DVD Convert VOB Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 40

Options in creating video disc Run Magic Burning Studio; choose Burn VCD in Video tab. You will see following interface after clicking Burn button: The default parameters are the most suitable settings for all formats. Once you are familiar with the formats, you can adjust these settings to get a desired result (default settings recommended). Options in burning DVD/VCD/SVCD The following configuration options are available after clicking Burn button: Page 41

Disc Label: Define the label of disc. Burning Speed: Define the burning speed. This mode only available for the supported recorder. Buffer Protect: Check it to prevent data errors, and avoid of burning a bad disc. Test Mode: Check it to reduce the chance of burning a bad disc. Eject after burning: Eject disc after burning. Send optimum power calibration: Check it to identify the most suitable burning power for the disc. Settings General Disc Label: Define the label for disc. Temporary path: In the burning process, some temporary files will be produced. By default condition, the temporary file will be stored in your temporary (tmp) directory. Users can select a different location by clicking the button on the right side of the window (default directory recommended). VCD Video aspect: Define the television and video standards from this option. For American standards, select NTSC Page 42

For European standards, select PAL Transport SPTI - SCSI Pass Through Interface is preferable for windows NT-based systems (NT4/2000/ XP/2003). It cannot be used in windows 9x systems (95/98/Me). ASPI - Advanced SCSI Programming Interface is primarily intended for Windows 9x systems, but can be used in Windows NT-based systems. Options in creating DVD The following configuration options are available after clicking Settings button: General Temp directory: (Please refer to Options in burning DVD/VCD/SVCD ) DVD Video Format Video Format: It indicates the ratio between the width of the picture and the height of the picture. Normal video format is 4:3; HDTV's video format is 16:9. Select one of the above from the drop-down list. Quality: Define the burn quality from the drop-down list. Aspect: Define the television and video standards from this option. For American standards, select NTSC. For European standards, select PAL. Direct Show: If the codec of your input file can not be recognized, tick this option. Then try Page 43

again. Transport (Please refer to Options in burning DVD/VCD/SVCD ) The following configuration options are available after clicking Burn button: Device name: Define the device from drop-down list. Burn Speed: Define the burning speed. This mode only available for the supported recorder. Disc Label: Define the label for disc. Publisher: Define the publisher for disc. Buffer Protect: Check it to prevent data errors, and avoid to burn a bad disc. Test Mode: Check it to reduce the chance of burning a bad disc. Page 44

Eject after burning: Eject disc after burning. CDROM-XA: Check it when you are using CD-ROM XA. Close Disc: Close disc after burning (Once checked, it will not burn data to disc again, even if there is still free space). Send optimum power calibration: Check it to identify the most suitable burning power for the disc. Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 45

Other Utilities There are three other parts offered by Magic Burning Studio, you can enter the desired part for processing your orders directly. Erase Disc Erase rewritable CD/DVD disc. Run Magic Burning Studio; choose Erase Disc in Other tab. Following interface will pop up: Page 46

Driver: Define the desired recorder. Erase Speed: Define the erase speed. Quick Erase: Check it to perform quick erase. The Quick Erase does not physically erase the disc fully, but only the table of contents. Erasing with Quick Erase takes between one and two minutes, if performed without quick erase, it takes several minutes to completely erase the disc. Eject after erase: Eject the disc after erasing. Erase: Click it to start erasing. Copy Disc Copy a CD/DVD disc to a new disc. Run Magic Burning Studio; choose Copy Disc in Other tab. Following interface will pop up: Source Device: Define the source device. Page 47

Burning Device: Define the burning device. Reading speed of source device: Define the reading speed of source device. Burning Speed: Define the burning speed of burning device. Recorder: View more information of current recorder. Buffer Protection: Check it to prevent data errors, and avoid of burning a bad disc. Send optimum power calibration: Check it to identify the most suitable burning power for the disc. Eject after burning: Eject disc after burning. CDROM(XA): Check it when you are using CD-ROM XA. Settings: Please refer to Options in creating video disc. Start Copy: Click it to start copying. Record Information View more information of selected driver, including disc information and supports information. Related Topics: Create Audio Disc Create Data Disc Create Video Disc Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 48

Company Information MagicVideoSoftware Inc. MagicVideoSoftware Inc. was founded in 2000. MagicVideoSoftware Inc's mission is to create high quality, intuitive and powerful software. We value diligence, creativity and innovation. We are embracing Internet technology and the new world that it is creating. We also have this curious idea that SOFTWARE SHOULD BE EASY TO USE! MagicVideoSoftware Inc. insists the policy that customer comes first! Contact Us: Support@magic-video-software.com Our Website: www.magic-video-software.com Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 49

Frequently Asked Questions The most frequently asked questions are as follows 1. I cannot see the defined CD-text of CD. Why? Answer 2. With Magic Burning Studio, how many formats can be grabbed to? Answer 3. I have attempted to download the software many times, but each time the downloaded file is bigger than the file size listed on the web site. Why do I having this problem? Answer 4. I purchased a copy of Magic Burning Studio, and now I want to use it on another computer. What can I do? Answer 5. I have all files for ts in a folder and when I clicked ts files in that folder, nothing happened, why? I just want to burn DVD. Answer 6. Do you sell a version of Magic Burning Studio for the Mac? Answer 7. Why are there no connected drivers in the driver list? I'm sure I have connected one. Answer 8. When I registered, it gives me error message: "Invalid Key". What's the problem? Answer 9. I lost my registration password. What should I do? Answer 10. When I put in a dvd/rw disc which is recognized as an r/w dvd disc in the d drive, when I go to burn it on the program, it says "Media not writable, or no media. Please insert a writable media". What is this problem? Answer I cannot see the defined CD-text of CD. Why? Page 50

Please make sure that you have checked Disc-At-Once raw P-W option under Burning Mode (Entering by clicking Burn button). Then try it again. With Magic Burning Studio, how many formats can be grabbed to? Magic Burning Studio allows you to grab audio files to Wav, Raw, Mp3 and Ogg with high quality. I have attempted to download the software many times, but each time the downloaded file is bigger than the file size listed on the web site. Why do I having this problem? This problem seems to occur only when using a download manager with specific network conditions. If at all possible, you will have better results by downloading the software normally through your browser. I purchased a copy of Magic Burning Studio, and now I want to use it on another computer. What can I do? Our software is licensed by computer, like the other software in the world. That means once you use another computer or upgrade your main parts CPU, RAM, HD of it, you need to purchase another license if you want to use in this new PC. It is just like you purchase different Windows licenses in different computers. Well, considering the situation that you are faced with, I can give you a discount as a back customer. Please provide me with your purchase information in your former order. Once I confirm it, the discount link will be sent to you. I have all files for ts in a folder and when I clicked ts files in that folder, nothing happened, why? I just want to burn DVD. When burning DVD, please select the folder Video_TS, not all ts files. Do you produce a version of Magic Burning Studio for the Mac? No. Magic Burning Studio Soft Development Team does not develop Macintosh software at this time. Unfortunately, as we are not familiar with the Macintosh software market, we do not know of a solution to recommend for similar operations on the Mac platform. Why are there no connected drivers in the driver list? I'm sure I have connected Page 51

one. This problem may comes from your DVD-ROM, please check if it can run normally. When I registered, it gives me error message: "Invalid Key". What's the problem? Please make sure: a. You have the latest version downloaded from our website. b. You enter the key code without space. c. Do not forget to fill the "Full Name" box. I lost my registration password. What should I do? Please send us the software name and your purchase information (invoice number, order number, for example), and where you place the order (ShareIt, PayPal?). We will give you the registration key within one business day after checking it. When I put in a dvd/rw disc which is recognized as an r/w dvd disc in the d drive, when I go to burn it on the program, it says "Media not writable, or no media. Please insert a writable media". What is this problem?? There are two reasons to cause this problem. One is you did not connect the DVD Recorder to computer correctly. You can go to "My Computer" to check if you can find "DVD-RAM Drive" The other one is because the DVD disc you try to burn has be written. Sometimes the DVD disc did not record file but it recorded data, so the disc cannot be write again though it is said "Empty" Please empty (erase) you DVD RW first, or use a new disc and then try it again. You have to make sure both hardware and DVD disc workable. Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 52

Recommended Products Magic Video Converter meets all your needs for DVD CD/SVCD burning and video format converting. It can convert and split a wide range of formats such as AVI, MPEG, MPEG 1, MPEG 2, MPEG 4, VCD, DVD, SVCD, RMVB, RM, WMV, MOV, DIVX, etc. The latest version can recognize more formats! It is easy-to-use and only requires 4 steps to convert video files. Download Magic Video Converter Trial Version Magic Music Editor has a huge update now. This new editor not only can help you display a waveform image of an audio file, filter, apply various audio effects, format conversion but also can help you synthesize speech, extract CD track, do batch converter and burn new CD. For newbie, more humanistic settings are set up, and then newbie can deal with the multifunctional editor in few steps. Download Magic Music Editor Trial Version Magic Video Capture/Convert/Burn Studio is refined as a premier video solution. Video Capture, edit, Convert and Burn are all supported by this powerful tool. Using the latest technology, Magic Video Capture/Convert/Burn Studio is outstanding both in high-speed and picture clarity. Download Magic Video Capture/Convert/Burn Studio Trial Version Magic DVD Creator helps you to burn video files on DVD. Additionally its DVD burning is completely compatible with PAL or NTSC mode. Just drag the converted file into your favorite DVD burning application, and burn it to DVD. Download Magic DVD Creator Trial Version Page 53

Magic DVD Rip Studio is a professional DVD ripper software designed to convert your favorite DVD movies to popular video formats including MPEG-1, MPEG-2, AVI (DivX, XVid, MP43, YUV...), DVD NTSC Long Play, etc. With a very easy-to-use interface, you can also convert VOB and IFO files into these formats. Download Magic DVD Rip Studio Trial Version Magic Music Workshop is refined premier solution in audio production. You can not only use Magic Music Workshop to grab music from a CD, but also to record audio files, in virtually any format. It enables you to burn your improved, converted audio files to disc. Or use the advanced audio editor to create your own music and songs that you can transfer to CDs, or share it with your friends in party. Download Magic Music Workshop Trial Version Magic Mp3 CD Burner is a professional and easy-in-use software to burn songs on CD. It can burn MP3 CDs( Fit 200 songs on a CDR); support most popular CD Recorders; supports "Burn-Proof" CDR-W drives with easy to use interface, and much more... With Magic Mp3 CD burning software, you've made one 60 year old music lover VERY happy! Download Magic MP3 CD Burner Trial Version More products, please visit our website: www.magic-video-software.com Copyright (C)2009 MagicVideoSoftware Inc. All Rights Reserved. Page 54