Chapter 1: Important Information Thank you for purchasing the TIGERSECU Digital Video Surveillance Recorder. This User Manual applies to the following models: TIGERSECU AHD (960P) 102 Series [4 and 8 channel models] TIGERSECU HD-TVI (1080P) 302 Series [4 and 8 channel models] TIGERSECU AHD&HD-TVI 402 Series [16 channel models] Contact Us: If you require any assistance with your new TIGERSECU product, we're here for you. Your TIGERSECU product is backed by a full two-year warranty and Lifetime Support and we may be reached by phone, email, or through your Amazon Customer Order Messaging page. US Customer Helpline: (323) 315-0396 Email Address: service@tigersecu.com Office Hours: 9:00 AM 5:00 PM, Monday to Friday PST Emails are answered within 24 hours, Monday to Friday. If you're phoning outside of these hours or our lines are busy due to large call volumes, we will respond within 12 hours, Monday to Friday. Default Username and Password: The default, all-access user name is admin, the default password is 00000000 (eight zeros). To ensure your privacy, we strongly recommend that you reset the password as soon as possible. Default Resolution: The default resolution of the DVR is set to 1280x720 which is compatible with most of the monitors on the market. If your monitor support higher resolution, you may reset the output resolution. To change the resolution, go to Main Menu System Screen Resolution and change the output resolution. If the monitor doesn't support the resolution, the system will automatically change back to the previous resolution. 1
Chapter 2: Installation Guide 1. Connect the cameras with the DVR A) Prepare the DVR, cameras, 5-way/9-way power splitter, BNC cables and the power adapter(s). (Do not plug in the power adapter to a power source now.) B) Connect the cameras using BNC cables to the video in CH1 to CH(x) connectors. C) Connect 5-way/9-way power splitter to the power adapter. Then connect one lead of the splitter to the DC 12V connector on the DVR back panel. D) Connect the other leads of the splitter to the mating connectors on the BNC cables routed to the cameras. 2. Connect the Network Cable with the DVR (Network cable not included in the package) Prepare the DVR, router and network cable. Connect the network cable as above. 3. Connect a display device to the DVR (VGA/HDMI cable not included in the package) 2
Connect your DVR to a computer monitor or TV screen as above using a VGA/HDMI cable. 4. Install/Exchange a Hard Drive Following the instructions below to install or exchange a hard drive. Follow the instructions below to install or exchange a hard drive. A) Use a screwdriver to open the box. B) Remove the top cover. C) Compare the hard drive with the mounting holes on the bottom cover. D) Connect to power and SATA cable to the hard drive while paying attention to the orientation of the HDD. E) Carefully place the hard drive to match the mounting holes on the bottom of box or the side box. F) Secure HDD to bottom cover with screws from bottom or side. 5. Power on the DVR and monitor A) Plug the power adapter for the DVR into a power source. B) Power on the monitor. C) Connect the mouse to the USB slot on the DVR back panel. D) You will see TIGERSECU LOGO in a few seconds, then the Start-up wizard. E) The Start-up wizard will guide you through the basic settings. 3
Chapter 3: Motion Detection Settings 1. Go to Setting Page Step 1. Click Menu. Step 2. Go to the Motion. (Menu Alarm Motion) 2. Motion Settings Step 1. Enable Motion and Buzzer. DVR will beep when motion is detected. Step 2. Set up sensitivity level (0 to 7, from lowest to highest). Step 3. Left-click then drag the mouse to configure the motion detection area (grid of yellow boxes). Step 4. Copy setting to other channels if you want. 4
3. Video Loss Settings Show Full Screen: The selected channel will show full screen when the channel lost the feed from its camera. To Alarm Out: Disabled for this model. No need to change. Buzzer: You will hear beeps when the channel lost the feed from its camera. Copy: Copy the setting to other channels. Snapshot: Snapshot of the channels selected will be taken when the channel lost the feed from its camera. 4. Set Recording Schedule Step 1. Go to Schedule. (Menu Record Schedule) 5
Step 2. Set up Start Time & End Time. Click Add, select the time you want to record. Add or delete when you need to modify or choose more than one period. Step 3. Copy to other Channel and Day. Then Apply. You may copy the settings to all channel or set each channel individually. 6
Chapter 4: Playback and Backup 1. Playback Step 1. Go to Playback. (Menu Playback Playback) Step 2. Choose the date of Start Time. Click Search. Blue squares indicate that there are recordings. Choose start time by clicking the blue area and then click playback. to 2. Video Backup Step 1. Go to Backup. (Menu Playback Backup) Step 2. Click Search. Choose Start Time, End Time and Channel. Click OK. 7
Step 3. Choose recordings you want to backup. Click Backup. Step 4. Choose the file type to be saved as (H264/AVI/WAVE). Click Start. Wait Until Backup Finished. 8
1. Preparation Chapter 5 View Remotely via CHere (Mobile App) Step 1. Download App: CHere Scan QR Code below to download CHere from Google Play / App Store on your phone. Step 2. Check Network Access and Cloud. (Menu System Information) Please ensure that network cable is firmly connected, then check whether Cloud is connected. 2. View Remotely via CHere Step 1. Find the QR code. (Menu-> Network -> QR code) 9
Step 2: Scan QR code Open CHere on your phone/tablet, choose Scan QR code. Then scan the QR Code on the DVR monitor. Step 3: Login. Fill in the username and Password (not required for Android Devices) Default Username: admin Default Password :00000000 Click Login. Enjoy viewing! 10
Chapter 6 View Remotely via Web Browser 1. Preparation Step 1. Make sure the network connection is good. Step 2. Download the plugin. Open web browser on your computer, then type in http://www.easyconfigure.com. Download and install the plugin. *Chrome and Firefox may NOT support the plugin. Maxthon (a web browser) is highly recommended. Download Maxthon from here: http://www.maxthon.com Step 3. Restart the browser. After the plugin is successfully installed, close and restart the browser. Then type in http://www.easyconfigure.com again 11
2. View via P2P Login Step 1: Choose Login type. (P2P Login) Step 2: Find the UID for your DVR. (Menu Network QR code) Step 3: Fill in other information. Username is admin. Type in the password you set (default password is 00000000). Click Login. Enjoy viewing! 12
Chapter 7: View Remotely via CMS 1. Preparation Step 1. Make sure network connection is good. Step 2. Download and install CMS software via the link here: http://www.tigersecu.com/cms/client.zip Step 3. Run CMS. After plugin is successfully installed, run the software, you're supposed to see the page below. Step 4. Register an administrator account (set the user name and password, just for CMS client). Click OK to login. * Please don t forget the registered information. 2. View Remotely via CMS Step 1. Right Click Device List, then choose Add Device. 13
Step 2. Fill in information to login. 1 Choose P2P as Login Type. Then input the UID. 2 Username is admin. Type in the Password you set (default password is 00000000). Click OK to login. Step 3. Right Click Device, then click Open All Channels. Enjoy viewing! Scan ME for the Detailed Version User Guide * You will also receive the detailed version of user guide from us via Amazon message to your email! http://www.tigersecu.com/dvr/1080p/userguide Copyright TIGERSECU, INC. All Rights Reserved. 14