NotifEye Digital Cold Chain Instruction Manual

NotifEye Digital Cold Chain Instruction Manual

Table of Contents Creating an Account... 1 New Master Account User... 2 Link Existing NotifEye Account... 3 Initial Landing Page... 4 Setting Up the Hardware... 5 Setting Up and Using the Gateway... 5 Understanding the Gateway Lights... 5 Configuring the Gateway... 5 Inserting Batteries... 6 Setting Up the Online System... 6 Logging into the System... 6 Adding Sensors, Gateways and Locations... 6 Adding Sensors... 6 Adding Additional Gateways... 7 Creating Additional Locations... 8 Overview of the NotifEye System... 8 System Overview... 8 Location Summary... 9 Sensors Types... 9 Gateways... 9 Sensor/Gateway Status Indicators... 10 User... 10 Sensor Details... 10 Configuring Sensors... 10 Setting Notifications... 11 My Account Settings... 14 Account Details Overview... 14 My Profile... 15 Users... 15 Payment History... 16 Notifications... 16 Mounting Sensors... 16 Adding, Editing and Setting User Permissions... 17 Adding New Users... 17 Editing Existing Users... 18 Sensor History and Chart Views... 19 Viewing and Exporting Sensor Data... 19 User Information... 20 Limited Warranty... 20

Creating an Account 1. In a web browser, navigate to digitalcoldchain.com 2. Click the New User: Click to Register button. 3. Enter your Email address and click Verify. 4. Open the email and click on the registration link. 5. Complete the User Registration. 6. Complete the User Registration. Please ensure all fields are completed. If you are creating a new account, select New Master Account User, otherwise, select Link Existing NotifEye Account. New Master Account User Link Existing NotifEye Account

New Master Account User Primary User Registration Key Fields: User Name the verified email address. This username will be set as an administrator. First Name and Last Name primary account user s first and last name Email same as user name Password must be a strong password using at least 8 characters Note: We recommend writing down your username and/or password on the reference guide that shipped with your kit and keeping it in a secure location. Account Information Key Fields: Company Name company name associated with this account Time Zone time zone of the company. Data will be displayed using this setting. Address Information primary user/account address Location Registration Click Add Location to create your first location. Additional locations can be created later.

Add/Edit Location Key Fields: Location Name name of the location Country country where the location resides Address Information address where the location resides Continue to section titled Initial Landing Page. Link Existing NotifEye Account Existing User Registration Key Fields: User Name the verified email address. Email same as user name Password must be a strong password using at least 8 characters NotifEye Username/NotifEye Password: Username and password of your existing NotifEye account. Note: We recommend writing down your username and/or password on the reference guide that shipped with your kit and keeping it in a secure location. Account Information Verify the information is correct. If there is any information that needs changed, enter it now, then click the Submit button.

Location Registration All existing locations will display. To edit an existing location, click the Edit icon next to the location. To create a new location, click Add Location. Click the Continue button when done. Add/Edit Location Key Fields: Location Name name of the location Country country where the location resides Address Information address where the location resides Continue to section titled Initial Landing Page. Initial Landing Page The first time you register your site, your My Account dashboard will open. We are ready to start setting up hardware. Click your user name in the upper right corner of the screen and select Notify. This will take you to your current locations screen.

Click the Location Name you want to start adding hardware to. Setting Up the Hardware Before continuing, please verify with your IT department that TCP port 8883 is open on your firewall. Setting Up and Using the Gateway Plug one end of the Ethernet cable into the available Ethernet port on the Buffer (1); plug the other end into an available ethernet port. Plug the power cable (2) into a power outlet. Place gateway in a secure location. 2 Understanding the Gateway Lights Note: When the Gateway is first powered, the lights 1 and 2 will turn on for a moment, turn off, and then turn back on after 30 60 seconds. When this cycle is complete, the Buffer is connected. Light 1 will be green and Light 2 will be amber. Lights Configuring the Gateway The Gateway collects data from all sensors within range. If the internet connection is interrupted, the gateway s internal storage will store readings to prevent data loss. Once the internet connection is re-established, any stored data is automatically transmitted. Since the gateway requires power for this operation, a battery backup is recommended in the event of a power outage.

Inserting Batteries 1 2 Remove the sensor cover. Insert the battery into the battery slot (1). Press the reset button (2) to initialize the transmitter. Replace the sensor housing. Manual Sensor Reset Process: If you want to force a reading to be sent, remove the transmitter cover and press the reset button. Important: Do not mount sensors before entering their IDs and codes into the online system. Setting Up the Online System Logging into the System On the home page, enter your username and password you created in the login fields and click the Login button. Adding Sensors, Gateways and Locations These steps will allow you to add sensors, gateways and locations to your account. If you have additional gateways you can either set them up as their own individual locations or add them to your existing location and manage them from one account. Adding Sensors Choose the Device Management tab from the navigation bar. Select the Sensor radio button. Click the Add button. Enter the Sensor Name, Sensor ID and Sensor Code from the label on the sensor. Change the default Heartbeat, Min Threshold and Max Threshold settings if you require different settings. From the Select Network Location dropdown, select the location to add the sensor to. Press the Add button. The sensor will now appear in the sensor list.

Repeat this process to add more sensors to this location. Adding Additional Gateways Choose the Device Management tab from the navigation bar. Select the Gateway radio button. Click the Add button. From the Gateway Type dropdown, select the type of Gateway. Default setting for most locations is Base Station. Enter the Serial Number and Mac Address (including colons) from label of the Buffer. From the Select Network Location dropdown, select the location to add the sensor to. Press the Add button at the bottom. The gateway will now appear in the gateway list. Repeat this process to add more gateways to this location.

Creating Additional Locations Choose the Add Location tab located under the Gateway/Sensor information button. Enter the Location Name and complete the rest of the form. Click Submit. The location will appear in the Location dropdown list. Overview of the NotifEye System System Overview When you have logged in to the online system, you will start on the Current Locations view. You have access to a system healthcheck overview (includes all locations) and the list of your current locations. User Account - click to access account information (My Account, NotifEye, Help, Log Out). Health Check Overview - click on the colored notification type to view those Notifications. Map - click to change the view from list mode to map mode. Current Locations List click to navigate to the Location Summary page.

Location Summary Provides an overview of the location including access to sensors, gateways and device management. By default, displays the Sensor list for this location. Sensors - click to display list of sensors at this location. Gateways - click to display list of Gateways at this location. Device Management- click to manage devices (add, edit, delete) sensors and gateways. Add/Edit Location click one of the buttons to add or edit a location. Sensors Types Currently available sensors include Temperature, Temperature/Humidity and Contact Status (open/close). Each sensor displays the current reading, sensor name, and date/time stamp of the reading. Temperature Temperature/Humidity Contact Status Clicking on a Sensor will bring up the Sensor Details page displaying the most current information on the selected sensor.; Gateways Gateways send the sensor data to the NotifEye application. Sensor data is stored on the gateway to prevent data loss and aid in data recovery.

Sensor/Gateway Status Indicators Displays the status for each individual sensor. Green Yellow Red Blue Gray Good Communication Stopped Communicating Hot or Triggered Battery Alert Cold Inactive / Never communicated User Click to display and edit account information, go to home page, and logout. Sensor Details Displays the most current information of the selected sensor, including: last sensor reading, last check-in date/time, data graph (temperature, humidity or contact), and data readings list. The data graph and data readings list can be changed by selecting a new start and end date. Comments can be added for audits and notes. The data readings list can be exported to CSV or PDF. Configuring Sensors The Configuration window allows you to change the name of the sensor and set the heartbeat (how often the sensor checks-in with the software - 30 minutes is default/recommended setting. To set a sensor s configuration, from the system overview page, select the location where the sensor is located, then click the Device Management tab. Click the checkbox next to the Sensor and click Edit. When you have finished making changes, press the Save button. Note: Be sure to click the Save button any time you make a change to any of the sensor parameters.

Sensor ID ID assigned to sensor. Sensor Name The name of the assigned sensor, e.g., Freezer 1. Heartbeat Interval - The interval which data is recorded and when alerts are generated. Scale - Fahrenheit or Celsius Min/Max Threshold Minimum and Maximum valid reading Setting Notifications Automated notifications can be set up to alert you via text (SMS) message or email if a wireless sensor meets a set threshold or condition. To create or modify a notification, click on the User icon, select My Account, then click the Notifications tab. 1. The Notification List Window 2. Creating a New Notification. Click on the Add Notification button.

There are four notification options: Sensor Reading Notification: Application notifications are sensor specific (temp sensor = trigger alert when temp is above 70 F, etc.). The notification you create will be based on the selected sensor type. Temperature: Sends a notification any time a sensor exceeds set measurement limits for a designated period of time. Humidity: Sends a notification any time a sensor exceeds set measurement limits for a designated period of time. Open/Close: Sends a notification any time a sensor exceeds set measurement limits for a designated period of time. Battery Notification: Allows users to define a battery power percentage level that will trigger an alert from the system, warning them to replace batteries. Inactivity Notification: Set up Inactivity notifications to alert you when your sensors and/or gateways have stopped communicating with the servers. Failure to set up an Inactivity notification will result in no email/ text (SMS) being sent should your sensors stop communicating with the servers. This can also be used for inactivity in the gateway. Advanced Notification: Allows the user to set notifications based on more advanced rules; such as allowing for a delay before sending out an alert. 3. Setting and Editing Notifications For the most features (i.e. alarm delay), click the Advanced Notification button and select what sensor type you are creating the alert for: Advance Temperature Range, Advance Humidity or Advance Open/Close.

Type of Advanced Notification List of Sensor Types Notification Name Name of Notification. Notification Text Message that will be displayed when notification is sent. Notify After Minutes Defines a delay, in minutes, to wait before sending a notification. If a normal reading (equipment returned to valid state) is recorded during the delay time, no notification will be sent out. Notify when sensor temperature reading is Less than Temperature Allows you to set the minimum limit. Any readings under this value will trigger a notification. Notify when sensor temperature reading is Greater than Temperature Allows you to set the maximum limit. Any readings above this value will trigger a notification. Sensor Readying Type Select Celsius or Fahrenheit Don t Alert again for (snooze) Defines how frequently you want to be notified once the alert is active. Default is set to 60 minutes. Schedule Notification Times Sensor will alert independent of other sensors. Default is set to independently. Notification is Active Allows you to turn off a notification temporarily without deleting it. When you are finished, click the Next button. 4. Assigning Notifications Delivery Settings Delivery Schedule Notifications can be sent every day, all day, or during select dates and times. Default notification schedule is Always. When you are finished, click the Next button.

Sent From Sensors Each notification needs to be assigned to a sensor. From the Sensor List panel, choose the sensor to attach to this notification. If you are assigning a notification to a gateway, do not select any sensors. When you are finished, click the Next button. People that will receive this notification For each person that you want to receive notifications, select from the User List panel. When you are finished, click the Submit button. 5. Deleting a Notification To delete a notification, in the Notification List pane, click the Delete icon of the notification you wish to delete. 6. Adding Corrective Actions to Sent Notifications If a user receives a notification, they can document any corrective actions taken to resolve the issue. Selecting the Notifications tab under the transmitter displays the recently sent notifications. Here you can Add a corrective action or View any corrective actions that have already been recorded. My Account Settings Clicking on the User icon in the top right of the screen will open the Settings pane where you have access to My Account (change account information, manage users, display payment history, manage notifications), NotifEye (open NotifEye), Help and Log Out. Account Details Overview From the Account Details page, you can administer your Account, Users, Payment History and Notifications.

My Profile - click to access a user s profile and assign locations to the user. Users - click to manage/create users. Notifications click to manage/assign notifications settings for sensors. Payment History History displayed at bottom of page. My Profile Displays my profile information (e.g. User Name, Cell Phone, etc.) and which locations I have access to. Users Displays a list of all users.

Payment History Lists my payment history including payment date, amount paid, paid by, etc. Notifications Displays the list of created notifications which can be attached to sensors as well as provides the ability to create new notifications. Mounting Sensors Sensors should be placed on a clean, dry, flat surface. Place them at least 3 ft away from each other and any wireless gateway for clearest transmissions. Do not place the sensor body inside any refrigerator/freezer cabinet or storage area since this will interfere with sensor performance. Peel off the wax paper from the sticky back of the foam tape that is attached to the sensor and mount the sensor just outside the door of the unit to be monitored, being sure the surface is clean, dry and flat. Determine final placement of the probe (back corner/middle of cooler/freezer ceiling), e.g., don t place near door or fan or boxes where employees may be stocking/removing product. Run the sensor probe through the door seal. If installing through the cooler wall, start by drilling a hole just larger than the size of the temperature probe in the seal or wall. Push the temperature probe and wire through the hole. Use clips or twist ties to secure the probe wire to the interior wall or shelving. Once the probe is placed in the desired location, use silicone caulking to seal the hole around the wire.

Adding, Editing and Setting User Permissions Adding New Users To add new users, click on the user icon at the top right and select My Account. Click the Users tab then click the Add Users button. Note: In order to make changes to users, ensure you have administration privileges to the account. Complete the form by filling in their corresponding information and assign them a username and password. If you want this user to receive cell phone or text alerts from the system, you ll need to enter their cell phone number and cell carrier from the dropdown. Click the Continue button continue. Finally, select which locations the user can access. Click the Save Locations button to complete.

If you are creating another administrator, who will have permission to edit information, you ll need to make sure to check the Is Administrator box. If this user is only to have specific permissions, you ll need to go back and make these changes once the user has been added to the account. Once you click the Save button, you will be taken back to the Account settings page where your new user will be displayed. Editing Existing Users To make edits to a user, in the Users list, locate the user and click on the name of the user you wish to edit. From here you can change their notification settings, reset their password, edit their personal contact information and edit their permissions. If you want to make the user an admin, checking Is Administrator will give them full administrative access to view and make changes to the account.

Sensor History and Chart Views Click on the sensor you want to interact with from the location summary page. Here you can view the sensor data history as text and in a graphical chart for the date range specified in the top right corner. To change the date range of the viewable information, click on the date range box at the top right of the sensor data window. Note: If you view data immediately after setting up your system, the chart will not have enough readings to create a graph; you must wait until your sensor has checked in multiple times. Viewing and Exporting Sensor Data Exporting to.pdf or.csv file Clicking on the Export to PDF or Export tab within the sensor data window allows you to export sensor data to Adobe PDF (.pdf) or a comma separated value (.csv) file. To export sensor data, you must first select the date range for the data you want to export. Once the date range is selected, determine whether you want sensor data from the selected sensor only, from all sensors in the location or all sensors assigned to the account. Note: The data will be exported to Adobe PDF (.pdf) or a comma separated value (.csv) file for use in spreadsheet software such as Microsoft Excel. Depending on your browser settings you may be prompted for a save location. If not, the file will be downloaded to your browser s default download directory.

User Information For detailed instructional videos on how to use your NotifEye Wireless Sensors or the NotifEye Online System, please visit us at: www.cooper-atkins.com/support This equipment has been tested and found to comply with the limits for a Class B digital devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. WARNING Changes or modifications not expressly approved by Cooper-Atkins could void the users authority to operate the equipment. Limited Warranty Any instrument which proves to be defective in material or workmanship within one year of original purchase will be repaired or replaced without charge upon receipt of the unit prepaid with proof of purchase. This Limited Warranty does not cover damage in shipment or failure caused by tampering, obvious carelessness, or abuse, and is the purchaser s sole remedy. Cooper-Atkins Corporation 33 Reeds Gap Road Middlefield CT 06455-0450 U.S.A. Email: www.cooper-atkins.com For all Technical Support Contact: I-Care Customer Service Support Tel: 888.533.6900, Opt. #2 Email: I-Care@cooper-atkins.com 67-1723 V0718