Viet Nam. Regulatory view on OTT Services

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ASIA-PACIFIC TELECOMMUNITY 15th APT Policy and Regulatory Forum (PRF-15)) 3-5 August 2015, Singapore Document PRF-15/INP-19 3 August2015 Viet Nam Regulatory view on OTT Services Contact : Tel: Email:

Regulatory view on OTT Services Vu Hoang Son Policy and Regulation Division vhson@mic.gov.vn

Introduction 1. The presentation provides the study group s result about a regulatory approach on OTT Services such as VoIP. 2. Here are the views of the study group and not official points of view of VNTA, MIC. 2

CONTENT Overview of OTT services in Viet Nam Regulatory view on OTT Services Conclusions 3

Overview of OTT services in Viet Nam 4

Overview of OTT services in Viet Nam Over-the-top (OTT) refers to delivery of content or services over Internet access network: + bypassing the traditional network service provider/isp. + competing with services offered by the telecom operators, and/or + affecting to quality of networks and services 5

Overview of OTT services in Viet Nam Communications SMS Voice Content, Video, TV FREE OF CHARGES PARTIAL CHARGES FULL CHARGES 6

Present OTT services in Viet Nam A lot of international Providers National Providers OTT without Interconnect (Ap-Ap), free of charge: Lines, Zalo, Viber, Skype OTT with Interconnect (Ap- PSTN/PLMN), Chargeable : Viber-out, Skype-Out; Viettalk out/in; Mocha 7

Present OTT services in Viet Nam 20.000.000 Zalo 12.000.000 Viber 4.000.000 Line Source: Jana.com research 12/2014 Source: Jana.com research 12/2014 8

Market status No. Market Number of Subscribers telecom operators 1 2G Mobile services 6 90 Million 2 3G Mobile services 4 36 Million Mobile 3 Fixed Internet services 91 7 Million Source: VNTA, 6/2015 High competition in Fixed/Mobile Internet access and Telephony services markets Fixed 9

Regulatory view on OTT Services 10

Regulatory view on OTT Services Promote development of Content and Applications Promote development of Broadband Infrastructure SUSTAINABLE DEVELOPMENT User s benefits, New and affordable services 11

Legal frameworks LAW ON TELECOMMUNICATIONS WTO Commitments Licensing, security, privacy, QoS, tariff, numbering, interconnection, Cross-border supply (Commercial arrangements with an licensed operator) 12

Regulatory Approaches Strictly Level of Regulation High Medium Low None Traditional Service Same services different rules OTT Service Communication Feature/ Impact level Regulation Level High Medium Low None Traditional Service Deregulation OTT Service a) Current status b) OTT s expectation Impact level Regulation level Regulation level High Medium Low None Traditional Service Regularization OTT Service Impact level High Medium c) Network Provider s Expectation d) Our s Approach in short term Low None Traditional Service different impact levels different rights and obligations OTT Service Impact level 13

Classification of impact levels Government Users Market Security, social safety, data protection Consumer protection, Privacy, Spam, spoofing Anti competitive issues Free OTT with100k Subscriptions in Viet Nam - Chargeable OTT; - Free OTT with +1M Subscriptions 14

Regulatory view on OTT Services Levels Condition and treatment Rights and obligations OTT services with charge Licensing as Telecom Operator Cross-border services by WTO - Directly Interconnect to PSTN (Ap-PSTN) -Numbering, QoS,. Free OTT services with large scale +1M Sub: Cooperate with ISP to improve QoS +100K sub.: Notification to regulator - No directly interconnect to PSTN - Security, Privacy - User/data Protection 15

View on principles of regulation 1.Different impact levels different rights and obligations 2.User rights to choose affordable services 3.Transparency and Publicity: OTTs and ISPs 4.No blocking, No throttling legal OTT services 5.Non-discriminate specific providers 6.Protect and ensure national interests 16

Conclusions OTT services development is future trend; Telecoms operators and OTT providers should cooperate to offer affordable rich-feature services to users; Market-oriented regulatory approach to promote both Innovation and Infrastructure developments; 17

Thank you!