Avaya Aura Session Manager Release 6.1 Service Pack 1 Release Notes Release 6.1 Service Pack 1 February 2011 Issue 1
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Contents Product Support Notices... 5 Enhancements to Avaya Aura Session Manager Release 6.1 Service Pack 1... 6 Operational Assistance... 7 General Topics... 10 Technical Support... 11 Page 4 of 11
Avaya Aura Session Manager Release 6.1 Service Pack 1 Release Notes Product Support Notices Some product changes are also documented as Product Support Notices (PSN). The PSN number defines the related document and appears in the Problem column in the tables. To read the PSN description online: 1 Go to the Avaya support site at http://support.avaya.com 2 Scroll down to PRODUCT INFORMATION and click on Product Support Notices. 3 Type the last four digits of the PSN number into your web browser s Find on Page function to search the page for a link to the PSN. 4 Click on the PSN title link to open the PSN. Page 5 of 11
Enhancements to Avaya Aura Session Manager Release 6.1 Service Pack 1 The table below gives details about enhancements delivered to Avaya Aura Session Manager Service Pack 1. Additional enhancements are described in the Change Description document on support.avaya.com (Avaya Aura Session Manager Change Description for Release 6.1, Service Pack 1 (03-603868)), including descriptions of the following features that are now available: SNMP alarming, Performance Monitoring, Bulk Export, Expanded Security Certificate Support, and SIP Feature Enhancements. Table1: Enhancements to Avaya Aura Session Manager Release 6.1 Service Pack 1 Keywords Enhancement ID Reference Multicast traffic is no longer being generated Multicast traffic unnecessarily Session Manager deployments wi00812466 Dashboard Entry into the Session Manager main page no longer occasionally fails in situations where the automated maintenance tests were also failing. wi00838254 Alarming Session Manager will no longer generate tickets for ICMP FLOOD alarms wi00834329 A timing problem during high system occupancy has Local Hostname been corrected so that the /etc/named.nre.zones file Resolution will no longer become corrupted. wi00840513 Local Hostname The maximum number of IP addresses supported for a Resolution single LHNR FQDN has been increased to 32 wi00831058 Certificates All of Session Manager s trust certificates are now displayed on System Manager. wi00826457 Self-signed SIP certificate without KeyCertSign flag set Certificates are supported wi00824441 If Prefer Longer Matching Dial Patterns in Location ALL to Shorter Matches in Originator's Location is selected on the Session Manager Global Settings page and if there are longer dial patterns that are administered as denied, then calls will be correctly Routing denied. wi00837097 Linux Security PSRR: Low - [RHSA-2010:0737-01] Important: freetype security update has been included wi00819520 Linux Security Linux Security Location Settings PSRR: Low - [RHSA-2010:0742-01] Moderate: postgresql84 security update has been included PSRR: Low - [RHSA-2010:0782-01] [RHSA- 2010:0809-01] Critical: firefox security update has been included The Location Settings page no longer has an extendable delay and is usable when more than 100 locations are administered. wi00819522 wi00830458 wi00833652 Page 6 of 11
Keywords Enhancement ID Reference Firewall SIP Firewall (SIPFW) default whitelist was corrected. wi00830124 Installation SMnetsetup has been enhanced to validate hostname wi00830171 Button An enhanced call forward button (cfwd-enh) can be Administration administered on a SIP 96x1 endpoint. wi00831964 Installation Session Manager links come up in a timely manner on ME wi00847303 Session Manager has been modifed to return all List Of Identities handles in the ListOfIdentities PPM primitive wi00837104 User Profile Bulk Export Added Communication Profile Session Manager data to bulk export of user profiles. wi00833925 Background edit jobs (when editing 15 or more records Communication at once) are no longer incorrectly reported as having Profile Editor failed on the System Manager Scheduler web page. wi00836201 Selecting multiple pages of LHNR entries and Local Hostname attempting to delete them would only delete the first Resolution page of items wi00734498 Operational Assistance This service pack also offers the following helpful tips and workarounds: Table2: Avaya Aura Session Manager Release 6.1 Service Pack 1 Assitance Keywords Issue ID Reference Workaround Routing Policies Contacts Initialization Error shown when editing ranking of routing policies via dial pattern wi00692270 Enterprise user w/o SIP handle is added as an wi00843270 external contact Session Manager initialization takes too long if many SIP entities have FQDNs that are not in LHNR and DNS wi00843576 No action required, the new ranking order is successfully processed in spite of the error message. No workaround available. Ensure all users have at least one SIP handle (e.g. E.164) Add FQDNs to DNS or LHNR, or use IP addresses. Page 7 of 11
On-line Help Certificates Registration Detail Contacts Timers Several context help links in the NRP web pages are broken A security certificate was added under Elements > Application Management on a 6.0SP1 system. After the upgrade to 6.1SP1 the certificate was still displayed under Elements > Application Management and not Elements > Inventory. wi00845752 wi00849396 Newly added third party endpoints showing stale info on wi00849423 Registration Detail page On upgrade from 6.0 to 6.1, end users will lose contact alias information for internal contacts. Name will revert to administered user name The subscription and registration expiration timers under Device Settings Group are non-functional N/A wi00348124 Access the Session Manager online help using the Help link at the top right of the web console and selecting Session Manager Help. Or, use the published documentation on support.avaya.com if you encounter an on-line help link that is not working. Re-add the same Session Manager instance under the Inventory tab using the Managed Elements web page. No workaround available. Only occurs if user had Avaya phone and then replaced with non-avaya phone. The registration status will display invalid device information (vendor, model, version, etc.) but the AST Device column will indicate that this is not an AST device. No workaround available. Utilize the default group to set these timers Page 8 of 11
Administration DNS, Installation Contacts Routing Routing When selecting entries in the tables using the "All" button, the wi00373427 "Delete" button remains grey (inactive) and not functional. Session Manager 6.0 install hangs when System Manager fails wi00692352 DNS lookup of Session Manager When a user is deleted from System Manager, the user will be removed from other users contact lists. Once the user is hard deleted, the deleted user will re-appear on external contact lists of users who had entered private information for the deleted user. NRP should not allow administration of TCP & TLS on the same port on "Entity Links" Editing dial pattern sometimes gives wi00730483 wi00820043 incorrect error message wi00822060 about no routing policy assigned to dial pattern. Select entries in the tables by clicking on the checkbox beside each entry and not using the "All" button. No workaround available. If System Manager & Session Manager installations were performed according to instructions, including FQDN configuration, this problem will not occur. Administrator should utilize hard delete in a timely way to avoid the temporary disappearance of contacts. For a specific SIP entity, don t administer the same entity link port for TCP and TLS. This error might happen when editing multiple fields at once. To resolve, edit one field at a time. Page 9 of 11
General Topics Avaya Aura Communication Manager Interoperability Avaya Aura Session Manager Release 6.1 service pack 1 supports Avaya Aura Communication Manager Release 5.1 and later. Please see the Avaya Aura Communication Manager 6.0.1 Release Notes for further details about software enhancements and issues. Upgrades from earlier Session Manager releases Upgrades from Session Manager 6.0 Service Pack 1 to Session Manager 6.1 and Session Manager 6.1 Service Pack 1 are supported. Session Manager 6.0 Service Pack 1 is the baseline for future upgrade paths. It is required that all servers be upgraded to Session Manager 6.0 SP1 before attempting to upgrade to future software loads. SIP Phone Firmware Session Manager 6.1 supports SIP phone firmware 2.6.4 or higher. Please contact support for help downloading. Page 10 of 11
Technical Support Support for Session Manager is available through Avaya Technical Support. If you encounter trouble with Session Manager: 1. Retry the action. Carefully follow the instructions in written or online documentation. 2. Check the documentation that came with your hardware for maintenance or hardwarerelated problems. 3. Note the sequence of events that led to the problem and the exact messages displayed. Have the Avaya documentation available. 4. If you continue to have a problem, contact Avaya Technical Support by: Logging into the Avaya Support Web site http://www.avaya.com/support Calling or faxing Avaya Technical Support at one of the telephone numbers in the Support Directory listings on the Avaya support Web site. You may be asked to email one or more files to Technical Support for analysis of your application and its environment. Note: If you have difficulty reaching Avaya Technical Support through the above URL or email address, please go to http://www.avaya.com for further information. When you request technical support, provide the following information: Configuration settings, including Session Manager configuration and browser settings. Usage scenario, including all steps required to reproduce the issue. Screen shots, if the issue occurs in the Administration Application, one-x Portal, or one-x Portal Extensions. Copies of all logs related to the issue. All other information that you gathered when you attempted to resolve the issue. Tip: Avaya Global Services Escalation Management provides the means to escalate urgent service issues. For more information, see the Escalation Contacts listings on the Avaya Support Web site. For information about patches and product updates, see the Avaya Support Web site http://www.avaya.com/support. Page 11 of 11