Telepresence solution design,features, updates

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Transcription:

Telepresence solution design,features, updates Cornel Chirculete Unified Communication and Contact Center Senior Consultant

Agenda Introduction Users and Endpoints Call Control Conferencing Scheduling and Management

Introduction Architecture Overview

Users and Endpoints

Users and Endpoints IX 5000

Users and Endpoints Speaker Track 60 1080P60 support Dual Screen supported Built in Multisite 4-Way 3 (1 internal 2 external) Microphones Uses the New Touch 10 Tablet. Multiple Mounting Options, Quick & Easy installation MX700 Dual 55 FHD 2 Screens MX800 Single 70 FHD 1 Screen Integrated Speaker Track Option. Powered by SX80 Codec technology H265 for Point to Point Calls High Quality 8 channel Audio System Triple Screen capability Built in Multisite (cost option) New Camera Technology Superior HD video quality 1080p60 Exceptional zoom capability 10x optical, 20x with digital Low latency, direct switching between speakers Both cameras can be used independently when Speaker Track 60 is off Exceptional accuracy in tracking of active speakers, including facial recognition

Users and Endpoints Audio High-quality 20 khz mono Two acoustic echo cancellers Automatic Gain Control (AGC) Automatic noise reduction Active lip synchronization One Internal microphone One external microphone, 4-pin mini-jack (Cisco Table Microphone 20) One HDMI audio-in One line out, mini-jack One HDMI audio out SX 10 Video Full HD resolution, 1080p, 30 FPS video 1080p/30 WXGAp/5 content 2.5x optical 5x total zoom 83 degrees HFOV Pan/Tilt/Zoom Camera PoE <12 watts power Automatic or manual focus, brightness SIP only HDMI out @ 1080p/60 only Proximity enabled * BFCP (SIP) dual stream Dual mode with resolution up to 1080p30 + WXGAp5 H.263, H.263+, H.264 Upside-down mounting with automatic flipping of picture

Call Control

Call Control Cisco CUCM Cisco VCS Software-based call processing system built on Linux Supports 30,000 endpoints in a cluster Runs on Cisco UCS and 3 rd-party servers Uses a variety of voice and video protocols including SCCP, SIP, H.323, and MGCP Designed initially for video deployments Two types: VCS Control VCS Expressway Supports 2500 registrations on single VCS, 10,000 in a cluster

Call Control

Call Control Cisco VCS Existing product line option providing advanced video and TelePresence applications. Includes VCS Control and VCS Expressway Cisco Expressway New product line option for CUCM, providing firewall traversal & video interworking. Includes Expressway Core and Expressway Edge Mobile and Remote Access (MRA) Feature available on both VCS and Expressway product lines with X8 software Delivers VPN-less access to Jabber and Fixed Endpoints Fixed and Mobile Users at no additional cost Mobile and Fixed Endpoint registration IM & Presence Video and Audio Media Sessions Includes Virtual Edition Expressway Server Software No Cost with Unified CM 9.1.2 or later Unified CM 9.1.2 or higher Expressway C Expressway E Internet Business to Business, Jabber Guest, 3 rd party interworking Concurrent Sessions Business to Business Video and Audio Media Sessions Includes Virtual Edition Expressway Server Software Expressway Rich Media Session licenses available a la carte

Services available for Jabber Call Control Access visual voicemail Inside firewall (Intranet) DMZ Outside firewall (Public Internet) Collaboration Services Internet Instant Message and Presence Unified CM Expressway C Expressway E Launch a web conference Make voice and video calls Services available for TC and DX Endpoints Voice and video calling, including content share Share content Search corporate directory Search corporate directory Instant Message and Presence

Call Control-Signaling Path Enterprise Network DMZ Outside Network Unified CM Expressway C Firewall Expressway E Firewall Internet 1. Expressway-E is the traversal server installed in DMZ. Expressway-C is the traversal client installed inside the enterprise network. 2. Expressway-C initiates traversal connections outbound through the firewall to specific ports on Expressway-E with secure login credentials. 3. Once the connection has been established, Expressway-C sends keep-alive packets to Expressway-E to maintain the connection 4. When Expressway-E receives an incoming call, it issues an incoming call request to Expressway-C. 5. Expressway-C then routes the call to Unified CM to reach the called user or endpoint Signaling 6. The call is established and media traverses the firewall securely over an existing traversal connection Media

Call Control-Media Path Media Traversal Call between C and A on-premise Expressway provides firewall traversal for signaling & media Expressway-C de-multiplexes media and forwards toward A Media stream always SRTP encrypted between C and Expressway-C Media stream only SRTP encrypted between A and Expressway-C when both endpoints are provisioned with encrypted security profile (requires UCM mixed mode) Media Relay Call between C and B both off-premises Media is relayed via Expressway-C All Media streams SRTP encrypted

Call Control-CUCM video updates 9.0 Full URI dialing dial plan consolidation 10.0 H.265 (HEVC) pass-through by CUCM H.264 AVC pass-through by CUCM Flexible DSCP and Video Promotion CUCM Self Care Portal 10.5 Best Effort SIP Early Offer Enhancements to allow TC configuration from endpoints themselves

Conferencing

Conferencing-needs Ad hoc Conference Impromptu meetings, they are not scheduled beforehand,nor require an administrator to initiate them. Suitable for smaller, on-the-fly, meetings. A point-to-point call escalated to a multipoint call is considered ad hoc. Rendezvous Conference Also called meet-me/permanent/static conferences, requires endpoints to dial in to a pre-determined number. Often used for recurring meetings which involve different endpoints each time. Scheduled Conference Provides a guarantee that endpoints and multipoint resources will be available at a certain time. Endpoints join manually or are automatically connected by the multipoint resource.

Conferencingsolution Telepresence Server Conductor Support for wide range of codecs Optimized conferencing ActiveControl support Multiple layouts and PIN support Available in hardware and VMWare Central point of management for all conferencing needs Manages TelePresence Server Supports ad hoc and rendezvous conferences Dialled conference aliases are agnostic of the MCU or TS that the conference is hosted on Resilient solution providing service continuity Available in hardware and VMWare Supports multiscreen and single screen endpoints Uses new Flex API for advanced features

Scheduling and Management

Scheduling and Management Cisco Telepresence Management Suite Provisioning and configuration of endpoints Provides hierarchal directories and phonebooks for endpoints Booking and scheduling of endpoints and infrastructure (conferencing, recording, etc.) Runs on windows server 2003, 2003 R2, 2008 and 2008 R2 Robust APIs available for 3rd party applications to schedule and monitor systems Previously available as an Appliance Now only available as software (can be run in VMWare)

Scheduling and Management TMS Provisioning Extension Personal CMR

Telepresence solution conclusions New video endpoints emphasize simplicity while providing best possible experience Unified CM is the core of Cisco s collaboration solution Expressway enables easy mobile and remote access to on premise collaboration infrastructure without VPN TelePresence Server is the flagship on premise conferencing solution for all audio and video endpoints TMS enables rapid provisioning of personal conferences and enhances scheduling of video conferences including integration with cloud WebEx meetings Visit Datanet at Cisco Connect see Jabber for android, Iphone, SX10 connected with Expressway

Thank you!