ADVANCED REVIEW FOR MAGENTO 2

1 User Guide Advanced Review for Magento 2 ADVANCED REVIEW FOR MAGENTO 2 USER GUIDE BSS COMMERCE 1

2 User Guide Advanced Review for Magento 2 Contents 1. Advanced Review for Magento 2 Overview... 3 2. How Does Advanced Review for Magento 2 Work?... 3 2.1. In Store Configuration... 3 2.1.1. General... 3 2.1.2. Pros and Cons Display Options... 3 2.1.3. Helpfulness Display Options... 5 2.1.4. Abuse Report... 5 2.1.5. Review Summary Block... 6 2.1.6. Recommend to a Friend... 7 2.1.7. Access Options... 8 2.1.8. Social Sharing... 8 2.1.9. Sorting and Filter... 9 2.1.10. Email Notification... 10 2.1.11. AntiSpam Protection... 11 2.2. In Marketing Advanced Review... 12 2.2.1. Manage Pros... 12 2.2.2. Manage Cons... 12 2.3. In Store - Rating... 13 3. Contact Us... 15 BSS COMMERCE 2

3 User Guide Advanced Review for Magento 2 1. Advanced Review for Magento 2 Overview Advanced Review for Magento 2 Extension provides product page with an upgrade review function. Customers now can write more detailed reviews by adding Pros and Cons for each of them. Moreover, buyers are able to interact with other reviews by voting or reporting as well as sharing reviews to other social networks. And the feedbacks are displayed in the smartest way with the review rating summary and filter sort by pagination function. All of these advanced features are easy to manage at the backend. 2. How Does Advanced Review for Magento 2 Work? 2.1. In Store Configuration Please go to Stores Configuration BSSCOMMERCE Advanced Review and start configuration. 2.1.1. General In Enable Advanced Review: Choose Yes to enable the module, otherwise choose No to disable it. 2.1.2. Pros and Cons Display Options In Enable Pros, choose Yes to display the Pros values for customers to select when writing reviews, otherwise choose No. In Enable Cons, choose Yes to display the Cons values for customers to select when writing reviews, otherwise choose No. BSS COMMERCE 3

4 User Guide Advanced Review for Magento 2 In Number of Pros to display, choose the number of Pros values you want to display. In Number of Cons to display, choose the number of Cons values you want to display. In Enable User-defined items, choose Yes to enable customers to add new values for Pros and Cons attributes, otherwise choose No. BSS COMMERCE 4

5 User Guide Advanced Review for Magento 2 2.1.3. Helpfulness Display Options In Show Helpfulness, choose Yes to enable displaying helpfulness vote in each product, otherwise choose No. In Allow Guest Vote, choose Yes to enable not logged in customers to vote for helpfulness, otherwise choose No. 2.1.4. Abuse Report In Enable Report, choose Yes to enable customers to report inappropriate review or spams, otherwise choose No. In Allow Guest Report, choose Yes to enable not logged in customers to report inappropriate review or spams, otherwise choose No. Here is how Helpfulness and Abuse report will be displayed in reviews. BSS COMMERCE 5

6 User Guide Advanced Review for Magento 2 2.1.5. Review Summary Block In Enable, choose Yes to display Review Summary block, otherwise choose No. Module allows to display the percentage, total votes of each rating value, rating stars.(1-5 stars). BSS COMMERCE 6

7 User Guide Advanced Review for Magento 2 2.1.6. Recommend to a Friend In Enable, choose Yes to enable Recommend to a Friend feature for each review. In Answer Options, enter the value for the answers of Recommend to a Friend box. In Answer Options to Display in Summary Graph, enter the value for the answers which will be used to calculated the percentag for summary graph in the below section. BSS COMMERCE 7

8 User Guide Advanced Review for Magento 2 2.1.7. Access Options In Who Can Review The Product?, choose either All, Only customer or Only those who bought the product can review it to select customer groups you want to enable review. 2.1.8. Social Sharing In Enable, choose Yes to enable Social Sharing, otherwise choose No. In Add Social Network, choose the Type of social networks you want to display along with the Images for them. The image can be uploaded at store backend or other hosting. The best image size for display is 40x40. Click Add to add more social networks. BSS COMMERCE 8

9 User Guide Advanced Review for Magento 2 2.1.9. Sorting and Filter In Enable, choose Yes to enable Sorting and Filter, otherwise choose No. In Available Page Limiter, choose the number of reviews available for customers to choose to be displayed in a sorting and filter page. In Default Page Limiter, choose the default number of reviews to be displayed in a sorting and filter page. The default limiter must be among the above available limiter. Allow Sorting by, choose among Date, Rating or Helpfulness for sorting options. In Allow Filter Review, choose Yes to enable Filter Review, otherwise choose No. In Filter by Pros, choose Yes to enable Filter by Pros, otherwise choose No. In Filter by Cons, choose Yes to enable Filter by Cons, otherwise choose No. BSS COMMERCE 9

10 User Guide Advanced Review for Magento 2 When admins enable filter and sorting, customers can easily search for reviews. 2.1.10. Email Notification In Enable New Reviews Notification, choose Yes to enable sending notification via email when there are new reviews, otherwise choose No. In Send Emails to, select the email receiving the notification. BSS COMMERCE 10

11 User Guide Advanced Review for Magento 2 In Email Sender, select the email sending the notification. In Email Template, select the email template for the notification. 2.1.11. AntiSpam Protection In Enable, choose Yes to enable anti-spam protection, otherwise choose No. In Site Key, click on Create a site key and get the Site Key to create recaptcha for your site fill in the configuration. In Secret Key, click on Create a site key and get the Site Key to create recaptcha for your site then fill in the configuration. BSS COMMERCE 11

12 User Guide Advanced Review for Magento 2 2.2. In Marketing Advanced Review Please go to Stores Marketing Advanced Review and start configuration. 2.2.1. Manage Pros Tick on the Pros value and click on the Actions box to choose either Delete or Update Status. Click on Add New Pros to add more Pros value. In Edit Pros, admin can assign Name, choose Status and the Visibility of each Pros value. 2.2.2. Manage Cons Tick on the Cons value and click on the Actions box to choose either Delete or Update Status. Click on Add New Cons to add more Cons value. BSS COMMERCE 12

13 User Guide Advanced Review for Magento 2 In Edit Cons, admin can assign Name, choose Status and the Visibility of each Cons value. 2.3. In Store - Rating BSS COMMERCE 13

14 User Guide Advanced Review for Magento 2 Click on Add New Rating to new Rating Value. In Default Value, enter the default value for the new rating. If you are using multiple store view, fill in the value for each store view below. In Visibility, set the visibility for the store views you want to show the rating In Is Active, check to active the value. In Sort Order, enter the order of the rating value in the frontend. BSS COMMERCE 14

15 User Guide Advanced Review for Magento 2 3. Contact Us Any questions or concern about us, feel free to contact: Website: http:/bsscommerce.com Support: support@bsscommerce.com Skype: support.bsscommerce BSS Support team is always ready to aid you with any issue referring to our products. Additionally, we also give you Website development and Administration Support. We do offer: 1. Free installation services for commercial products. 2. Free updates within offered support period. Our duties: 1. Responsibility for resolving product bugs. 2. Help with technical queries. 3. Technical support in installation and product usage. BSS COMMERCE 15