Accenture Intelligent Infrastructure in Action with EMC Pivotal Enabling Access to High Volume Consumer Data Valerio Romano EMC Forum Milan, November 18 th
The importance of making infrastructures smarter The implications are significant: Today s IT infrastructures are being strained to the breaking point by new technologies and applications. Inability To Serve Customers Supply Chain Delays So what should you do to avoid these pitfalls? Compromised Security Slower Product Development
Unlocking the power of intelligence A key step to becoming a digital business is the creation of an intelligent infrastructure. It unlocks agility in the organization, allowing the infrastructure to anticipate and adapt to changing business needs. Delivering competitive advantage and, ultimately, high performance.
An intelligent infrastructure is designed to: Know when extra capacity is 1 needed, and even predict when that 3 capacity might be required again. Automatically configure unified communications for employees and secure connectivity to the core enterprise. 2 Optimize services by moving applications and processes to different providers across a hybrid IT environment based on cost effectiveness. 4 Sense a problem that arises and even take steps to fix the problem itself.
The six capabilities of an intelligent infrastructure
The six capabilities of an intelligent infrastructure 1. Monitors Automates and orchestrates processes and applications, and configures the dynamic infrastructure requirements.
The six capabilities of an intelligent infrastructure 2. Predicts Learns from usage patterns and then predicts needed capacity.
The six capabilities of an intelligent infrastructure 3. Self Heals Automates workload management, detects problems and takes steps to solve them..
The six capabilities of an intelligent infrastructure 4. Optimizes Analyzes infrastructure services, using different providers to optimize cost and performance.
The six capabilities of an intelligent infrastructure 5. Learns Learns from past behaviors and trends to automatically and proactively make changes.
The six capabilities of an intelligent infrastructure 6. Protects Proactively analyzes security threats and patterns to pre-empt risk.
EMC Technologies and Accenture Intelligent Infrastructure Foundation Intelligent Capabilities vcenter Operations Manager vcloud Hybrid Service VMware IT Business Management Suite vcenter Config. Manager RSA Web Threat Detection RSA Security Analytics Pivotal Network Intelligence Data Center vblock EMC VPLEX EMC Storage (Vmax,VNX) Scaleout Storage (Isilon) EMC BRS (Data Domain) VMware vsphere Network NSX Workplace ThinApp Horizon DaaS Security RSA IAM RSA SecureID RSA Security Analytics Operations VMware vcenter RSA Archer VMware Service Manager vcenter Operations Manager vcenter Orchestrator vcenter Log Insight vcloud Director vcloud Automation Center vcenter Hyperic vcenter Configuration Manager RSA Security Analytics vcenter Operations Manager vcenter Configuration Manager Pivotal vcenter Infrastructure Navigator VMware Mirage VMware Workspace Portal
The business value Ultimately, the value of an intelligent infrastructure is measured not simply in IT capabilities, but in the new business outcomes made possible: A more flexible, agile business The ability to serve customers more effectively Better support for collaboration More predictable cost reductions Organizations of all types can benefit from an intelligent infrastructure. The race is on to get there.
Intelligent Infrastructure in Action: Enabling Access to High Volume Consumer Data Our goal was to implement an innovative architecture to support high volumes operations, which are peculiar of new Digital Channels. Business Drivers Support high volumes/fast performance for customer apps inquiries Enable high availability and zero downtime in the data access layer Technical Requirements Enable horizontal scalability Operational system workload control: decouple increase of end user transactions from workload on operational systems
Main Drivers and Accenture Approach Responsiveness and high throughput Adoption of non-relational, in memory data grid technologies to realize an ultra-fast and scalable API layer for digital access channels Horizontal scaling (bottlenecks removal) Decoupling from Operational Systems Deployment of main application components on an on premise Platform as a Service (PaaS) infrastructure, enabling horizontal scalability and support for higher performance and increasing data volumes Data replica tools from source systems to a consolidated staging area promotes decoupling of always on digital channels from back end systems Always On Multi-layer architecture supports improved service availability and allows for hot deployment and zero downtime. Streamlined Operations Used of standard infrastructure technologies, in order to simplify operations and enable smart monitoring of PaaS-deployed APIs
The Proposed Solution Self care PaaS Control & Management Components Northbound API Layer Data Access APIs In Memory Data Grid Platform (distributed architecture) Data Replica Data Replica Data Replica Staging DB Data feeding Data processing Data Extractor Data Extractor Data Extractor DB 1 DB2 DB3
The Accenture / EMC Alliance Building Intelligent Infrastructure for our Client s Digital Agenda 17 years 500+ Joint Diamond Accounts cloud Big data trust Foundation Partner 50+ EMC Alliance Team Dedicated to Accenture 500+ Accenture EMC-Experts Platinum EMC Business Partner EMC Global Breadth Award 2014 Together, we have developed capabilities and assets such as: Accenture Private Cloud Intelligent Security Operations SAP Private Cloud Standardized Architecture Streamlined Service Delivery Pay-as-you-use Security Inherent Protection/continuity Built-in Avanade Unified Communications and Collaboration Managed Services Outcome-based Managed Services (Sla & Cost) Flexible, Adaptive Platform For Ms Communications Support Exchange, Sharpoint and Lync Reduce Risk Optimize Security Analysis of Breaches & Capabilities Shows Actual Breaches Roadmap for Future Improvement Information Intelligence Group Unified Information Archive Enterprise Sync & Share Document Capture & Management Case-Based Industry Applications Pools of SAP & Storage Converged Infrastructure Highly Virtualized, On-prem or Hosted Portability to Public or Hybrid Cloud Up to 30% Capex/Open Savings Datacenter Transformation Agile Datacenter Storage Transformation Converged Infrastructure Intelligent Infrastructure Delivered trough a variety go-to-market channels: Sell-to Sell-through Sell-with Powered by a unique federation of industry leaders: Enabling our joint clients digital agenda: Technology reform saved $1.9B Decreased SLAs from days to hours 150% increase in performance Migrated to single SAP instance Reduced operating costs by 20%