Managing the Microsoft Windows* Transition in Your Enterprise. October 2013

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Transcription:

Managing the Microsoft Windows* Transition in Your Enterprise October 2013

Legal Notices This presentation is for informational purposes only. INTEL MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. Intel, the Intel logo, Core, vpro, Atom are trademarks of Intel Corporation in the U.S. and/or other countries. * Other names and brands may be claimed as the property of others. 2

Agenda Intel IT Background Microsoft Windows* Transitions Summary Copyright 2013, Intel Intel Corporation. All rights All reserved. rights reserved. 3

Intel Client Timeline Wireless Computing Intel vpro Technology Microsoft Windows* 7 Proactive Monitoring Bring-Your-Own Microsoft Windows 8 Tablets and Ultrabook Touch 1997 2004 2009 2012 2002 2008 2010 2013 Mobile Business PCs 2-4 year PC Refresh Intel Solid-State Drives System Optimization Cloud Mobility is in our IT DNA * Other names and brands may be claimed as the property of others. 4

Mobility Vision Has Become Reality Easy, trusted connectivity anytime, anywhere On the Road Hotel Home Customer Site Work is something you do, not someplace you go Office *Other names and brands may be claimed as the property of others.. 5

2013 Intel IT Client Initiatives PC Refresh 25% PCs upgraded 90% Ultrabooks 75% Windows* 8 Platforms Ultrabook Intel vpro Technology Atom Tablets Touch capable Windows* 8 100% SSD BYO and Compute Continuum Embracing employee choice Extending support to BYOD Focus: Employee productivity and IT efficiency * Other names and brands may be claimed as the property of others. 6

Business Ultrabooks Devices Productivity benefits Responsive Enhanced Mobility Meets IT requirements Durable Manageable Compatible Expandable Upgradable Secure Read the paper here. Fast-track adoption tied to Windows* 8 and touch *Other names and brands may be claimed as the property of others. 7

Windows 7 Migration Best Practices 8 8

A Common Testing Environment for Early Adopters Intel IT created a carefully controlled workflow for 3,000 application owners to assist with application migration. 9

Windows 7 Deployments - Variety of Methods Full service OS upgrade Mainstream (used for Early Adopters) Accelerated (piloted in 3 sites) Migration fairs Self-migration method Remote site migrations Site-wide migrations Intact team migrations Break/fix rebuild upgrades 10

Example: Morning With A Smile in Jerusalem

Windows 7 - Key Learnings for Success Apps readiness is the #1 critical path item Key determinant of when individuals or groups can migrate Planning, prioritization and enough time & resources are essential Business group partnerships Stakeholder management is key to success in any Intel IT program IT relies on the business groups as fully accountable partners OS + hardware + SSD is best for productivity That s what our users are telling us One size does not fit all Multiple migration methods are required to successfully execute a large enterprise migration plan 12

Microsoft Windows* 8 Adoption at Intel 13

Not Just a Traditional OS Update Shift in device and application interaction; touch focused Enterprise desktop and applications with a touch-driven experience 14

Windows* 8 Migration: A Wide Range of OS and Device Strategies Specific Planning Scenarios and Deployment Suggestions based on Current OS Environment Current Operating System Windows* XP Windows* XP Windows* 7 Windows* 7 Current Operating System Strategy Make move to Windows* 7 or Windows* 8 a priority End of Windows* XP support April 2014 Finish Windows* 7 transition Deploy Windows* 8 side-by-side Windows* 8 & Windows* 7 side-by-side Hardware & Device Strategy Windows* 8: Intel Tablets + Ultrabook 2 in 1 Devices Windows* 7: Intel Ultrabook laptop, Desktops Touch-Enabled Devices: Future-proof all devices during next refresh window * Other names and brands may be claimed as the property of others. 15

Windows* 8 Migration General Planning Considerations 1) Rationalization and prioritization of application portfolio critical first step 2) Migration strategies and hardware selections should vary based on user needs and current OS and PC Fleet status 3) Deployment options: Mobile Side-by-Side: Windows* 7/8 app compatibility on Intel architecture makes side-by-side deployments viable BYOD Support: Windows* 8 on Intel brings business-class manageability and security with great consumer experience Enterprise Refresh: Upgrading Intel hardware with Windows* 7/8 maximizes value/benefits to users and IT 16

Intel IT Microsoft Windows* 8 Transition OS Readiness Technical evaluation Environment integration Core build & apps Smoke test key apps Application Readiness Apps Inventory & tracking Test resources (loaners, VMs) Decentralized testing Remediation as an IT service Safety net for failed apps Tops-down communication Delivery & Sustaining Provisioning methods Deployment strategy (by site, BU, refresh, push vs. voluntary) Operational support Training & Social media forums Intel IT has standardized on Microsoft Windows* 8 for business Ultrabook devices and Intel architecture-based tablets. Phase 1 Early Adopters and Bring-Your-Own- Device Users Phase 2 Application Developers and Employees with Business Ultrabook Devices Phase 3 Standard PC Refresh Option Phase 4 General Availability Across the Enterprise 15,000 Windows 8 Ultrabooks in 2013 *Other names and brands may be claimed as the property of others. 17

Intel IT Windows 8 Transition Indicators

Intel IT Windows* 8 Transition is Complete Business Ultrabook Device Windows* 8 is standard-issue OS due to its support for sensors and touch interaction Other Devices Employees can choose Windows* 8 and Windows* 7, based on business needs and preference 19

Challenges Engineering Continual adaptation to resolve technical challenges Windows 8 readiness of core components of our build New platforms brought engineering challenges Support for legacy platforms Tablet self-install process Dependencies and prioritization Application readiness Data accuracy of application profiles in IAP Driving completion of application readiness testing End-User transition change management Training materials Helping users through so many changes at the same time 20

Delivering Greater Choice with Secure Access Intel IT Introducing a New Premium BYO Service Corporate Standard Primary Device IT Supplied IT Managed Fully Integrated Windows 7* & 8 Enterprise Business Ultrabook (2013) Business Laptop Business Desktop NEW 2013 Premium Service Companion Device BYO & Dept. Owned IT Managed Corporate Network Access Windows 7* & 8 Pro Business Tablets Consumer Ultrabook Consumer Laptop PC Basic Service Companion Device BYO & Dept. Owned IT Registered Limited Access (email, calendar ) Windows* 8 Pro Smart Phones Consumer Tablets Business Tablets Wide Choice of Consumer Devices & Consumer OS s 21

5-Star App Vision Criteria Security and Audit User Benefit My data and identity are protected User Experience My application is intuitive and easy to use Platform Device Capability Interact and Evolve My application is accessible and works on my choice of platform My application takes advantage of my device and my device features My application supports emerging devices and interactions (such as touch, voice, and gesture) 22

IT is Adjusting to the Shifting Dynamics of OS Upgrades OS upgrades have moved to an annual cadence The OS won t wait for the Apps We need a different approach Plan Deploy Design Develop Test Applications must continually be ready for users on a multitude of OS s and browsers Application Readiness Culture Shift Application development is an iterative process Application owners must keep their applications compatible Application readiness testing and remediation will be an ongoing activity 23

Summary We are deploying Windows 8 NOW We continue to explore new features and use cases Touch Business Ultrabooks, 2 in 1 devices, and Intel Atom Tablets with Windows 8 improve the mobile experience and productivity An application strategy is critical for Windows transitions plan for a regular upgrade cadence and a cultural shift to keep applications and OS current We are deploying Windows 8 across all platforms, with a focus on touch! 24

Sharing Intel IT Best Practices With the World Learn more about Intel IT s Initiatives at www.intel.com/it 25