ControlUp v7.1 Release Notes New Features and Enhancements Citrix XenApp / XenDesktop Published Applications ControlUp can now be integrated with XenDesktop to offer unprecedented real-time visibility for published applications. All your published apps are now available in ControlUp s powerful grid, which allows for quick troubleshooting, assessment of current activity and fast drill-down to the session level to show detailed activity. The new views include: o The list of applications currently published, including their name, state (enabled / disabled) and other metadata. o Real-time metrics displaying the current configuration and activity associated with the published application, such as: Number of computers on which the application is published Number of computers on which the application is available Number of users who currently have an open instance of the application o Ratio metrics that enable for diagnostics, troubleshooting and alerting, for example a metric that shows how many of the computers on which an application is published are actually available for user connections. o Built-in management actions allow for enabling and disabling published applications without leaving the console. NetScaler Monitoring - ControlUp can now monitor NetScaler appliances in real-time. ControlUp s grid will present the appliances as well as their associated configuration objects and will visualize the performance and resource utilization, including the following: o Performance metrics such as management CPU and packet CPU utilization, memory usage, traffic flow rates and more o Configuration information, such as whether the appliance config is saved or not o Gateways, NICs, HDX Sessions and Load Balancers including service groups and members, along with their activity metrics o Familiar ControlUp-style drill-down capabilities enable for quick root cause analysis and troubleshooting of multiple NetScaler appliances at a glance o Built-in management actions allow terminating HDX sessions established on NetScaler appliances NVIDIA GPU ControlUp can now monitor vgpu metrics (GPU utilization, frame buffer utilization, and encoder/decoder utilization) on the process level, provide the vgpu metadata for the computer (GPU model, architecture, number of cores, etc.) and enable for monitoring overall GPU utilization and resource consumption.. Extended Host & VM information virtualization admins will enjoy additional information added to the virtualization hosts and VMs views, including: server hardware vendor, server
model, CPU speed, CPU clock, memory ballooning and memory swapping, NTP status, as well as detailed core and socket information for the VMs. Detailed Storage Views for XenServer and Hyper-V ControlUp can now be integrated with all supported hypervisors to allow full visibility for storage-related objects and metrics, including: o Monitoring datastores IOPS, latency, rates, free space and more o Show which hosts are using which datastores and the respective resource consumption o Monitoring virtual disks performance metrics Shared Credentials Store ControlUp now allows to manage credentials centrally so all authorized users can use shared credentials sets. This enables for a more streamlined management of credentials and a quicker onboarding process for new ControlUp users which does not require them to know the service usernames and passwords. Contextual Navigation ControlUp now allows faster troubleshooting with the ability to drill down based on context in order to locate the components that are causing irregular resource consumption. The familiar double-click drill-down is now column aware, which means that double clicking on a computer CPU column will automatically switch to the user sessions view sorted by CPU, ensuring that the relevant CPU utilization columns are in view. This feature saves the admin the extra effort of looking for the relevant metrics and sorting the view to highlight top consumers. Smart drill-down behaviors are configured out-of-the-box and can be customized to speed up ControlUp s root-cause analysis capabilities. Scoring columns new scoring columns summarize major aspects of activity and resource consumption for your monitored resources, enabling you to obtain faster insights on the current behavior of virtualization hosts, computers, and users. The scoring columns summarize utilization of a specific resource, reducing the number of metrics you need to keep an eye on at any given time, while retaining full visibility and allowing for fast drill-down to explore the composite scores. o CPU Score o Memory Score o Disk Score o Network Score o UX Score Miscellaneous enhancements o Column preset drop-down on the home ribbon you can see the current column preset right above the grid and change it with just two clicks o Actions
o o o Go to Insights action - opens ControlUp Insights and focuses on the relevant reports for the selected resource to analyze its historical behavior RDP to Computer from Logical Disks - enables for quickly logging onto a computer when irregular disk usage behavior is detected Session protocol columns Protocol bandwidth utilization and bandwidth limit for RDP and Blast remoting protocols Round Trip Time (RTT) for HDX, RDP and Blast sessions Licensing enhancement - License count now excludes system sessions on remote desktop session hosts (terminal servers), which means that a RDSH with no user session will not consume any licenses. New color scheme for our performance based metric columns
Bugs The following bugs were observed in the current beta version (build 7.1.1.150). They are expected to be fixed in the next v7.1 beta build and do not need to be reported again. The Computers count in some folder metrics might be wrong if computers were add to the organization via the PowerShell module (bug #38128) Protocol metrics show N/A for PCoIP sessions (bug #39459) Bugs fixed in previous 7.1 builds Sometimes, after disconnecting from Hypervisors, XenDesktop sites or AWS Cloud connections, orphan computer records might remain in the real-time Computers view. Restart the console to remove these records (internal bug #29752) The process Product Version column might show the wrong version number (bug #37417) Script based actions might be missing from the right click context menu (bug #38621) The ControlUp console might consume more RAM comparing to v7 consoles (bug #37610) AWS connection might show the wrong region after changing the site configuration (bug #38137) The Monitor service export schedule settings are not saved when upgrading from v6 to v7.1 (bug #38147) SBA s (Script based actions) assigned to NetScaler devices might be reassigned to the computer entity (bug #38243) When working in On-premises mode, the grace license is not granted (bug #38519) XenServer powered-off and suspended VM s are not properly tagged which cause incorrect data to appear in the Insights Computer Trends report (when using the By Folder filter) (bug #38415) After drilling down to a XenDesktop published app from the Application view, some sessions might appear which are not running the published app (bug #37450) XenDesktop site folder metrics might show inaccurate aggregation data when the console is also connect to a Hypervisor extension (bug #38136) The Monitor service activity files might include inaccurate data when excluding computers from the Monitor service (bug #38103) After configuring shared credentials in the Monitor settings screen, the password might get deleted (bug #37394) AWS cost metrics might show ERR for some specific instance types (bug #38498) AWS folder cost metrics might show 0 or partial aggregated cost data (bug #38498)
Known issues The following are known issues in version 7.1: To support published applications which are part of an Application Group configuration, please make sure the XD PowerShell SDK installed on the XD data collector is version 7.9 or above GPU performance metrics are not available on 32 bit operating systems (as NVIDIA s API does not support that) Stress settings might affect disconnect computers (bug #38293) The XenDesktop Test connection test might take a long time to complete (bug #33514) The Datastore latency columns in the Hosts view show N/A for XenServer hosts. As a workaround, use the Storage views (bug #38015) AWS EC2 pricing info is not fully updated (bug #34341) The AWS and NetScaler entities are missing from the Incidents Pane organizational tree (bug #36606) The vcpu/pcpu Host column might show incorrect data for Hyper-V hosts (bug #35627) The memory columns might show 0 (instead of N/A) for Hyper-V VM s (bug #35628) When the XenDesktop data collector uses legacy PowerShell snapins (from XenDesktop version 7.6-7.8), some published apps show N/A instead of ERR (bug #35683) The Free Space on System Drive filter only accepts int values when used inside the Computer Stress configuration wizard (bug #34456) Some computers fail to load the App Load Time driver (smdrv64.sys) causing ALT data collection to fail (bug #37579) RDP connections cannot be renamed (bug #38356) The Computer Processor Queue Length column might show ERR on Non-English based operating systems (bug #33757) PCoIP / Blast protocol metrics doesn t work with Horizon 7.3 or later versions When the XenDesktop site is configured to use a dedicated agent based data collector, the XD Broker health metrics might show wrong or empty data (bug #37728) Workaround - Using a ControlUp.Net 4.5 agent resolves this issue The Monitor service might fail to upload activity files to S3 with the Unexpected error message (bug #36262) The ControlUp console might crash when browsing for new computers and a user with an expired password is configured in the AD Connection settings (bug #35709)