Xerox Manufacturing Case Study About Xerox Manufacturing Worth $17.6 billion, Xerox Corporation is the world s leading document management technology and services enterprise, providing the document industry s broadest portfolio of offerings. In March 2009, Fortune magazine named Xerox the World s Most Admired Company in Computers. Established in 1965, Xerox Manufacturing is based in Venray, Netherlands. With offices and production plants spread across the Netherlands, Ireland and the UK, its 850 employees are part of the Xerox Strategic Services Group and the Eastern Hemisphere Supply Chain Services. The Venray facility produces toners and photoreceptors, and is the logistical hub of all supplies and accessories for Africa, Asia Pacific, Europe and the Middle East.
Company Xerox Manufacturing Countries Netherlands Business Challenges To build a future-proof, available, scalable and secure ICT infrastructure that supports corporate sustainability objectives, while improving overall productivity and risk management. Panduit Solution Category 6 copper cabling system, fiber optic connectivity and Power-over-Ethernet deliver proven performance, ensuring availability, reliability and scalability, while PanView iq management system provides intelligent asset identification and tracking for simplified, enhanced onsite/remote management of the network, and Net-Access Server Cabinets, Racks and Cable Management System for improved thermal management, energy efficiency, accessibility and efficient space utilization. Business Benefits An optimized, secure, high performance Unified Physical Infrastructure, based on a converged IP-based network, integrating critical building systems, and data, voice and video communication, resulting in lower energy consumption, more efficient infrastructure management as well as better cost and resource efficiencies. Innovative Green ICT Made Possible Through a Unified Physical Infrastructure Approach Panduit helps Xerox Manufacturing meet its Green IT requirements through a secure, reliable and flexible unified physical infrastructure that greatly reduces energy consumption, costs and risks. Business Challenges Xerox Manufacturing in Venray, Netherlands had been running on a 25-year-old legacy ICT infrastructure to support its operations. Although a critical part of the business, the infrastructure was prone to security breaches which in turn, led to downtime, impacting on overall system performance and staff productivity. In addition, Xerox s outdated legacy infrastructure was ill-equipped to support new, more advanced technologies that Xerox needed in order to further their competitive edge and respond better to changing customer demands. Among the new, richer functionalities that Xerox wanted to build on the ICT platform included wireless connectivity, enhanced security and Voice over IP (VoIP). As part of the revamp of their ICT infrastructure, Xerox wanted to migrate from desktops to a thin client environment to realize lower IT administration and hardware costs. A thin client environment would also enable Xerox to have remote management capabilities, while allowing a more efficient use of resources which would contribute to lower operational costs. Another key requirement was for the infrastructure to be flexible and scalable enough to easily support and handle all requests for Moves, Adds and Changes (MACs), while ensuring business continuity. 2 visit www.panduit.com
Strategic Objectives In line with Xerox s corporate emphasis on sustainability initiatives and environmental care, the Venray manufacturing facility needed to significantly lower their energy consumption and reduce their carbon footprint through a high performance, available and converged infrastructure. As a manufacturer of toners for printers, Xerox has been promoting Green IT solutions to our customers. We have also ensured that our manufacturing operations remained sustainable and environmentally friendly. Therefore, it was important for us to ensure that the new ICT infrastructure delivers on our Green IT requirements, said van de Pasch. Xerox Manufacturing wanted a future-proof, reliable and scalable solution which would provide better value for their IT Investments in the long run. While it may no longer be realistic to expect an ICT infrastructure to last for 25 years, we certainly wanted a reliable, high performance solution for at least the next 10 years, with equipment that would last more than five years. This would greatly reduce IT wastage, said Wiel van de Pasch, Xerox Manufacturing s Technical Services Manager. We wanted to build a pilot thin client environment in our Venray facility so that the team could weed out teething problems and refine the infrastructure to fit our business needs. This would then lay the foundation for us to roll-out similar deployments in our other plants in Ireland, UK and other countries. Finally, Xerox Manufacturing was looking for a trusted infrastructure partner with proven expertise to deliver on the innovations they required. When you get the opportunity to introduce a whole new ICT infrastructure, it s important to work with an industry-leading partner to implement best-in-class solutions built on the latest technologies, explained van de Pasch. Panduit s Unified Physical Infrastructure Panduit s Unified Physical Infrastructure SM (UPI) approach focuses on transforming organizations, providing them with greater visibility and control by leveraging on greater risk management, availability and performance through the integration and optimization of five core systems computing, communications, control, power and security. The resulting progressive infrastructure offers operations flexibility, converged data applications, and greater energy and space efficiencies. Panduit s Data Center Solution, built on UPI principles, provided Xerox with a converged IP-based network that delivered cost and energy efficiencies. Panduit s Data Center Solution leveraged real-time information to enhance visibility, security and safety across Xerox Manufacturing, while creating a sustainable infrastructure for greater energy efficiencies and establishing global best practices. visit www.panduit.com 3
Panduit Solution Upon contracting Panduit, Xerox Manufacturing decided to implement a new infrastructure based on Panduit s Unified Physical Infrastructure SM vision, and a Cisco converged IP solution with a Citrix thin client Virtual Desktop Interface environment. The solution provided Xerox with a stable, reliable and secure infrastructure, allowing the company to achieve cost and energy efficiencies, while simplifying network management. Turning all MACs into simple administrative tasks, Panduit s Data Center Solution, built on UPI principles, greatly simplified Xerox Manufacturing s network administration, thus providing the company the benefits of security, reliability, and scalability. Consequently, Xerox enjoyed greater cost and resource savings as the time needed for IT maintenance was significantly cut down. Xerox Manufacturing upgraded to a Category 6 copper and fiber optic cabling system which ensured availability and scalability of mission-critical systems, while a fully redundant 1 Gb/s fiber optic campus-wide backbone and 100 Mb/s connection with Panduit s Power over Ethernet (PoE) solution, improved the performance and reliability of the infrastructure. Panduit helps Xerox to build a PoE-powered desktop with as little as 25 W for a Thin Client PC, a 22 LCD Monitor and an IPT Phone. With a standby power of 0.0 W this must truly be the greenest desktop on the planet, van de Pasch said. Unified Physical Infrastructure Xerox is piloting the Panduit s PanView iq system for simplified and enhanced onsite and remote management of the network through intelligent asset identification and tracking to the physical layer. Panduit s PanView iq provides real-time information on network status, facilitating planning, implementation and documentation to provide a more comprehensive solution for overall physical infrastructure management. In addition, the entire infrastructure s performance was guaranteed for 20 years, which is in line with Xerox s goal of having a future-proof, scalable solution. 4
Business Benefits The new unified physical infrastructure provided Xerox Manufacturing with an easier, centralized management of its office building, data center and manufacturing floor. Panduit s UPI approach delivered a highly secure, available, scalable and flexible infrastructure which Xerox Manufacturing declared an absolutely critical resource for its business continuity and performance. Panduit s Data Center Solution aligned Xerox Manufacturing s critical systems to support the delivery of secure, real-time data and services, while Panduit s Connected Building Solution converged traditionally dedicated building systems onto an IP-based network. Through its unified infrastructure, Xerox gained better visibility and control of its building systems and ICT platform, thus minimizing the risks of downtime, while realizing resource and cost efficiencies. Panduit also addressed Xerox s need for more efficient energy consumption at a lower cost of ownership. With the introduction of our new thin client environment, power consumption has fallen to only 25 watts per total workstation, including a PC, IP phone and monitor van de Pasch said. This is a significant reduction if we take into consideration that an average work station with a desktop PC and a telephone usually consumes about 150watts. In addition, the old workstation consumed 10 watts in stand-by mode (which is 80 percent of the time) compared to zero watts for the POEenabled solution. With 50,000 global users this translates into a total annual energy savings potential of 14.5 GWh or over one million euros. The new Panduit system delivered enhanced security and remote management capabilities which realized greater overall productivity and cost efficiency. By registering if someone was working from within Xerox s buildings or from another location, any attempt to connect from two locations at the same time would be considered suspicious and automatically blocked. visit www.panduit.com 5
Real-World Solutions to Ensure the Success of Our Customers With a proven reputation for excellence and technology innovation, a robust ecosystem of global partners and long-term alliances with top industry leaders, Panduit is a valuable, trusted partner offering strategic vision and real-world solutions to ensure the success of our customers. Innovative Technology Leadership Panduit is an industry leader in developing innovative technology solutions that meet the rapidly evolving needs of our customers around the world. Our commitment to continued leadership is supported by significant ongoing investment, dedicated manufacturing facilities, strategic technology alliances and collaborative R&D with other industry leaders. Global Business & Commitment Panduit s ongoing commitment to excellence and our technology alliances with key industry leaders such as Cisco Systems, EMC, Emerson, IBM, etc., enables our highly skilled and knowledgeable global sales, systems engineering and technical support teams to engage with critical customer challenges that range from initial problem determination all the way to resolution. Local specialists, trained to global standards and competencies, provide consistent regional support that brings value to local business. Our global value chain, which combines manufacturing, distribution and service, provides prompt responses to customer-related issues, and streamlines procurement and delivery to any global destination. Best-in-Class Partner Ecosystem Panduit employs a consultative approach to identify customer needs and engage appropriate partners in a collaborative fashion to serve our customers. Panduit s robust ecosystem of architects, consultants, engineers, designers, systems integrators, contractors and distributors offer a full portfolio of lifecycle services. Our partners are trained on relevant services to Plan & Design, Build & Deploy and Maintain & Operate to deliver predictable and measurable results. Worldwide Alliances Panduit has established long-term strategic alliances with top global industry leaders such as Cisco Systems, EMC, HP, IBM, Liebert and Rockwell Automation to develop and integrate innovative, holistic solutions for our customers. We continually invest in relationships and resources for solving our customers greatest business challenges. Eco-Sustainability & Global Citizenship With a long-standing commitment to environmental excellence, Panduit continually develops and implements solutions designed to protect, replenish and restore the world in which we live and operate. This commitment is demonstrated by Panduit s LEED-certified new world headquarters and future green building plans using its own revolutionary Unified Physical Infrastructure SM vision to enable convergence of critical systems for driving sustainability. Transform Your Physical Infrastructure. Call or visit us online, we can show you how. Panduit Corp. Worldwide Headquarters Tinley Park, IL 60477-3091 www.panduit.com cs@panduit.com US and Canada: 800.777.3300 Europe, Middle East and Africa: 44.208.601.7200 Latin America: 52.33.3777.6000 Asia Pacific: 65.6305.7575 6 2009 Panduit Corp. ALL RIGHTS RESERVED. Printed in the U.S.A. SA-CPCS18