Avaya Business Communications Manager Digital and IP Phones Put the power of Business Communications Manager (BCM) systems into the hands of users To an end user, the telephone is the system. It is the critical interface that determines how easy it is to use the communications system, and in turn, how productive, effective and satisfied they can be. That s why Avaya Business Communications Manager (BCM) offers a wide range of user-friendly phones to fit any niche in the business, from the front desk to the conference room, from supervisors who spend their days on calls to mobile workers who are never at their desks. Digital business sets for traditional telephony Avaya digital business sets are used by more than 15 million people in more than a million businesses around the world. Most business sets come standard with integrated display, built-in headset jack and wall-mount capability. Gain the full benefits of IP telephony with advanced features. Support diverse business requirements. Avaya BCM IP Phones support a rich suite of telephony features, high-value applications (such as unified messaging and intelligent contact center services), and emerging services, such as corporate and personal directory services. No need for a separate data port. Most desktop IP Phones feature a built-in, three-port Ethernet switch that splits the network Category 5 cable into separate feeds. Connect the IP Phone into the network, and connect your PC into an extra RJ-45 jack on the phone. This one-port solution conserves wiring closet ports and eliminates the need for separate cable drops to the desktop. The internal Ethernet voice/ data switch always gives priority to the voice port, so you re sure to get high-quality voice all the time. No need for desktop power for phones. BCM IP Deskphones can receive their power over network cabling. The Avaya Ethernet Switching portfolio delivers power for the phones over the unused pairs of standard Category 5 UTP cable. This strategy saves power outlets and makes it easy to establish backup power resources to ensure continuous phone service. Easy to deploy, manage and move telephones. Support for industry standards makes it easy to deploy convergence across the organization and work with standards-based network elements. Automatic firmware upgrades ensure top performance while reducing the need for site visits. Thanks to Dynamic Host Control Protocol (DHCP), users can connect anywhere on the network without intervention by an administrator. With centralized, automated IP address management, you can relocate your phone down the hall or across the globe, and your service comes up in the new location exactly as if you were sitting in your own office. Business communications made simple With Avaya digital business sets, you can extend the value of your Norstar system as you upgrade. With Avaya IP Phones, you can start reaping the advantages of convergence using digital and IP phones simultaneously on one BCM platform and migrating in stages when it works best for your business. 1
Managers/Executives Large displays and the latest capabilities to make the best use of executive time. Avaya BCM offers a full range of sleek and attractive phones to please the most demanding executives. Get clear, easy-to-read displays, programmable call appearances, lots of feature keys, speed dials, call logs, and much, much more. Executive phones are available in both digital and IP models- take advantage of our full range of adjuncts and accessories to add even more communications power. IP Phone 2007 - supports converged content, including Web browsing and full motion video. This phone has a fully pixel-based color display and 5.7 diagonal, VGA touchscreen LCD, plus a USB interface for a keyboard or mouse. IP Phone 1230 10 programmable soft keys and a 9-line display, is best suited for executives with more advanced communication needs. IP Phone 1140E With backlit, pixel-based displays and USB interface for keyboard/ mouse, optimized for Web-enabled applications. Integrated Gigabit Ethernet to plug a PC into the phone with one cable drop to serve both devices. Supports Bluetooth technology, freeing users to move around the office. 7316E Digital Deskphone A full-featured, expandable, multiline telephone set for high call volumes, favored by executives, managers and other power users of system features. 2
Everyday Users Help managers and staff stay better connected to customers and each other. Avaya BCM phones for Everyday Users help everyone to do their work efficiently and productively. One-touch access to features streamlines call handling while opening the door to advanced capabilities and access to customized applications. Avaya BCM phones for Everyday Users are easy to customize to individual needs. And with both digital- and IP-based phones available, you have greater flexibility to provide the added functionality where it is needed most. 1120E IP Deskphone backlit, pixel-based displays and USB interface for keyboard/ mouse, optimized for Web-enabled applications. Integrated Gigabit Ethernet port to plug a PC into the phone and have one cable drop to serve both devices. Support for Bluetooth technology frees users to move around the office, and integrated VPN capabilities can be used to securely connect tele-workers and road-warriors. 1220 IP Deskphone multiple softkeys, an integrated speakerphone, enhanced audio quality for crystal clear conversations, an integrated Ethernet switch for single desktop wiring, headset support, DA Pro compatibility (for easy customization), is pre-programmed based on the most popular BCM features used by small and medium businesses today! 7208 Digital Deskphone An enhanced, multiline telephone with an integrated LCD that is ideally suited for moderate call volume users, such as office professionals and technical specialists. 3
Administrative Assistants/ Receptionists Streamline your business with efficient, effective call handling. Your receptionists, administrative assistants and anyone else with the job of handling incoming calls will appreciate the speed, accuracy and simplicity in call handling that Avaya BCM phones deliver. Know incoming callers at a glance, monitor calls throughout the business, get easy one-touch access for transfers, conferencing and more. Available add-on modules increase the capacity of receptionist s phones, making it easy to see the status of additional associates. No matter how you handle calls in your business a dedicated position or distributed across a range of personnel Avaya BCM gives you options for choosing the right phone to meet your needs. IP Phone 1230 for BCM50 with Key Expansion Module 10 programmable soft keys and a 9-line display, is best suited for executives with more advanced communication needs. 7316E Digital Deskphone with Key Expansion Module a full-featued, expandable, multiple telephone set for high call volumes, favored by power users of systems features. IP Phone 1140E with Key Expansion Module backlit, pixel-based displays and USB interface for keyboard/mouse, optimized for Web-enabled applications. Integrated Gigabit Ethernet to plug a PC into the phone with one cable drop to serve both devices. Supports Bluetooth technology to frees users to move around the office. 4
Walkup Users Simple, cost-effective communications in lobbies and other public areas. Often located in office lobbies, stock rooms, drop-in desks and other common building areas, Avaya BCM telephones for Walkup Users have a simple, familiar interface that make them the right choice for visitors, suppliers and others who need a phone for occasional use. 1110 IP Deskphone single line IP phone with backlit, pixelbased display for lobbies and common areas. 7000 Digital Deskphone An entry-level digital telephone with no display that is ideally suited for basic office scenarios. Available in EMEA, CALA and Asia. 1210 IP Deskphone a standard-level IP phone. For users needing only a basic 3-line display and standard features. A great choice for lobbies, lunch rooms or other common areas. 7100 Digital Deskphone An entry-level, single-line telephone designed for public reas such as lobbies, cafeterias, hallways, break rooms or other locations where use is occasional. 5
Telephones At-a-Glance Executives/Managers 2007 1140E 1230 7316E Communications Mode IP IP IP Digital Display (lines x characters) 6 lines, 320x240 6 lines, 240x160 9x25 Character 2x16 Character LCD Pixels Col Pixels Grayscale & Backlit LCD LCD Fixed Feature Buttons 6 14 14 8 Context sensitive keys 4 4 4 3 Programmable Features 6 6 16 22 Navigation Cluster Touchscreen 5-way 5-way No Speakerphone 2-way 2-way 2-way 2-way Headset Port Yes Yes Yes Yes Gigabit Support No (10/100 Only) Yes (10/100/1000) No (10/100 Only) No Telephones At-a-Glance Everyday Users 1220 1120E 7208 Communications Mode IP IP Digital Display (lines x characters) 5x25 Charcater LCD 6 lines, 240x80 Pixels 1x16 Character Grayscale & Backlit LCD Fixed Feature Buttons 14 14 7 Context sensitive keys 4 4 0 Programmable Features 4 4 8 with LCD Navigation Cluster 5-way 5-way No Speakerphone 2-way 2-way 2-way Headset Port Yes Yes Yes Gigabit Support No (10/100 Only) Yes (10/100/1000) No 6
Telephones At-a-Glance Administrative Assistants 1140E with KEM 1230 with KEM 7316E with KEM Communications Mode IP IP Digital Display (lines x characters) 6 lines, 240x160 Pixels 9x25 Character LCD 2x16 Character Grayscale & Backlit LCD Fixed Feature Buttons 14 14 8 Context sensitive keys 4 4 3 Programmable Features 6+18/KEM (5 max) 10+12/LCD KEM (7 max) 10+18/LCD KEM (5 max) Navigation Cluster 5-way 5-way No Speakerphone 2-way 2-way 2-way Headset Port Yes Yes Yes Gigabit Support Yes (10/100/1000) No (10/100 Only) No Telephones At-a-Glance 16 with LCD 8 with paper lable Walkup 1210 1110 7100 7000 Communications Mode IP IP Digital Digital Display (lines x characters) 3x24 Character LCD 4 lines, 143x32 1x16 Character No display Pixels Grayscale & Backlit LCD Fixed Feature Buttons 10 8 5 4 Context sensitive keys 4 4 0 0 Programmable Feature Buttons 0 0 1 with paper lable 4 with paper lable Navigation Cluster 5-way 5-way No No Speakerphone 2-way 1-way: Listen-only No No Headset Port Yes Listen-only Speaker No No Gigabit Support No (10/100 Only) No (10/100 Only) No No 7
Avaya Mobile Telephones Advanced communications capabilities in the palm of your hand. 7439 7449 7406E Avaya Mobile Telephones At-a-Glance Model 7406E 6120 6140 7439 7449 Communications Mode Digital IP IP Digital Digital Display (lines x characters) 3x16 Character 128 x 96 pixel LCD 128 x 96 pixel LCD 4x16 Character Talktime (hours) CSm 8 16 16 Standby time (hours) 36 160 160 150 150 Navigation keys: 2-way 4-way 4-way 2-way 2-way Soft Keys 3 4 4 4 4 Speakerphone Yes Yes Yes No Yes Push-To-Talk No No No No No Headset port Yes Yes Yes No Yes Ringer/handset volume control Yes Yes Yes Yes Yes Selectable ring type Yes Yes Yes Yes Yes Vibrate alert Yes Yes Yes No Yes Wireless Communications Mode 4x16 Character 2.4 GHz 802.11 a/b/g 802.11 a/b/g 1920-1930 MHz 1920-1930 MHz Learn More To learn more about how Avaya BCM digital and IP telephones can improve the efficiency and productivity of your business communications, contact your Avaya Account Manager or Avaya Authorized Partner or visit us at avaya.com. About Avaya Avaya is a global leader in enterprise communications systems. The company provides unified communications, contact centers, and related services directly and through its partners to leading businesses and organizations around the world. Enterprises of all sizes depend on Avaya for state-of-the-art communications that improve efficiency, collaboration, customer service and competitiveness. 2010 Avaya Inc. All Rights Reserved. Avaya and the Avaya Logo are trademarks of Avaya Inc. and are registered in the United States and other countries. All trademarks identified by, TM or SM are registered marks, trademarks, and service marks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. Avaya may also have trademark rights in other terms used herein. References to Avaya include the Nortel Enterprise business, which was acquired as of December 18, 2009. 5/10 SME4523 avaya.com