EMC System Center PRO Management Packs ReadMe April 14, 2011 This document applies to EMC System Center PRO Management Packs version 1.0.0. The EMC System Center PRO Management Packs enable IT Operations to automate the management of storage in their virtualization infrastructure by integrating System Center Virtual Machine Manager (SCVMM) with System Center Operations Manager (SCOM). IT can now discover and monitor the health of storage being used by their virtual machines. Diagram views show the relationship between storage, virtual hard disks, storage system hosts and Hyper-V Servers. Configuration diagrams are provided for quickly displaying what PRO settings are applicable to what servers. Also included are dashboard views for listing managed entities and their health. Manifest The following files are part of this installation. Name Version /Date ReadMe.rtf 04/14/2011 EULA.rtf ReleaseNotes.doc 1.0.0.0 EMC.CLARiiON.PRO.StorageSystem. Performance.MPGuide.doc 1.0.0.0 EMC.CLARiiON.PRO.StorageSystem.Performance.mp 1.0.0.189 EMC.CLARiiON.PRO.StorageSystem. Performance.Overrides.xml 1.0.0.0 Microsoft.Windows.HyperV.2008.Discovery. Overrides.xml 1.0.0.0 Microsoft.Windows.HyperV.2008.Monitoring. Overrides.xml 1.0.0.0 System Requirements The following hardware and software is required to install and execute the management packs through a SCOM Agent. Any EMC CLARiiON Storage System in the AX and CX series running FLARE 28 or later. System Center Virtual Machine Manager 2008 R2 or later System Center Operations Manager 2007 R2 or later Windows Server 2003 SP2/R2, or later, all editions, acting as a SCOM Management Server
Installation Windows Server 2008 R2, or later, configured with the Hyper-V Role and acting as a CLARiiON storage system host Operations Manager 2007 Agent installed on the Windows server EMC CLARiiON Navisphere Secure Command Line Interface (Naviseccli) revision 6.28.10.3.11 or later EMC VDS Provider 4.4.0 Built with SE Version V7.2.0.0-1108 or later Microsoft Storage VDS.NET library version 1.0.0.0, file version 6.1.7600.16385, or later. This file should be available on all Windows Server 2008 R2 machines. The following steps will guide you through installing a management server and importing the management packs. If you do not have a SCOM Server, install it before performing these steps. 1. Make a list of your Hyper-V servers that are using CLARiiON storage system volumes. 2. Decide which of those Hyper-V servers will be supporting VMs that may grow beyond the current storage allocation. 3. Make a list of the storage systems being hosted by those Hyper-V servers. 4. Make a list of the storage system serial numbers and their management ports. 5. Configure the SCOM Run As account as an administrator on the SCOM Management Server and the Hyper-V servers. 6. Make sure you have imported the following dependent management packs. Windows Core Library Microsoft.Windows.Library.mp Version 6.0.6278.0 Windows Server Operating System Library Microsoft.Windows.Server.Library.mp Version 6.0.6321.5 Windows Server 2008 Operating System (Discovery) Microsoft.Windows.Server.2008.Discovery.mp Version 6.0.6667.0 Microsoft Windows Hyper-V Library Microsoft.Windows.HyperV.Library.mp Version 6.0.6633.0 Microsoft Windows Hyper-V 2008 Discovery Microsoft.Windows.HyperV.2008.Discovery.mp Version 6.0.6633.0 Microsoft Windows Hyper-V 2008 Monitoring Microsoft.Windows.HyperV.2008.Monitoring.mp Version 6.0.6633.0
System Center Virtual Machine Manager 2008 R2 PRO Library Microsoft.SystemCenter.VirtualMachineManager.Pro.2008.Library.mp Version 2.0.3451.0 7. Install Naviseccli on the SCOM Management Server. If it is already installed, verify that it is the required revision or higher i.e. execute naviseccli -help in a command shell. 8. Create security credentials for Naviseccli to use when accessing storage system. These credentials must be configured and stored on the SCOM Management Server. a. For each account, execute the following command line. This will create the security files SecuredCLISecurityFile.xml and SecuredCLIXMLEncrypted.key in your %USERPROFILE% path. Scope can be either local or global. Here we show global. Check your storage system domain administration accounts for their correct scoping. naviseccli -AddUserSecurity -scope 0 -user Username -password Pswd b. Copy the security files SecuredCLISecurityFile.xml and SecuredCLIXMLEncrypted.key from your %USERPROFILE% path to the Navisphere CLI installation folder i.e. C:\Program Files (x86)\ EMC\Navisphere CLI. c. Delete the security files from your %USERPROFILE% path. 9. Manually pre-provision a LUN, for storage migration, on each CLARiiON storage system that is supporting a managed Hyper-V server. The LUN should be at least 2 GB larger than any of the LUNs currently in use by the Hyper-V server. Use either the Navisphere or Unisphere Manager, depending on your FLARE version, to create the LUN. Append - PRO Storage Migration so that it appears as shown below. LUN n - PRO Storage Migration 10. Install the EMC Hybrid VDS Hardware Provider, on the SCOM Management Server and each storage system host that is supporting a managed Hyper-V server, by running the Solution Enabler (SE) VDS installation program. Make sure to select the Event Daemon when stepping through the setup wizard. 11. Configure VDS with each CLARiiON storage system that the host will manage. See the EMC VDS Provider Release Notes, on EMC Powerlink, for using the symcfg utility to authorize and discover CLARiiON storage systems. 12. Verify that microsoft.storage.vds.dll, Microsoft Storage VDS.NET library version 1.0.0.0, file version 6.1.7600.16385, or later, is available on the SCOM Management Server and each storage system host. It should be present on all Windows Server 2008 R2, or later, machines. 13. Create the CLARiiON Storage System Configuration file, ClarStorageSystems.cfg, in the Navisphere CLI installation folder. This is a simple text file containing a storage system serial number and its corresponding management port IP Address separated by a comma. The example below shows two storage systems. One has two management ports listed and the other only one. Populate this file using the serial number and management port lists you created previously. APM00091400029, 10.5.223.183 APM00091400029, 10.5.223.184 APM00091400031, 10.5.223.185
14. Install the SCOM Agent on each storage system host that is supporting a managed Hyper-V server. 15. Install the management packs. a. Copy EMC.SystemCenter.PRO.MP.Setup.msi to a local folder e.g. C:\ MSI. b. Decide where to target the installation. If you do not already have a location for management packs, it recommended that you accept the default installation path. %ProgramFiles%\ EMC\ System Center PRO Management Packs c. Perform a local or administrative install of the management packs. i. Start a local install by either 1. Right clicking on EMC.SystemCenter.PRO.MP.Setup.msi and selecting Install. 2. Running the command line: msiexec.exe /i C:\ MSI\ EMC.SystemCenter.PRO.MP.Setup.msi ii. Start an administrative install by running the command line: msiexec.exe /a C:\ MSI\ EMC.SystemCenter.PRO.MP.Setup.msi This install will extract all of the contained documentation and placed a copy of the msi file in the selected installation path. It is recommended that you use this install when you need to make documentation and or setup available to users through a network share. d. Open the SCOM Console. e. Select Administration mode. f. Select Management Packs, right-click and select Import Management Packs. The Import Management Packs dialog will be displayed. g. Click Add and enter the installation path you had chosen e.g. %ProgramFiles%\ EMC\ System Center Management Packs h. Select all mp files and import them as a group. If not imported as a group you will need to import them individually or as subsets due to their dependencies. 16. Install override management packs. a. Open the SCOM Console. b. Select Administration mode. c. Select Management Packs, right-click and select Import Management Packs. The Import Management Packs dialog will be displayed. d. Click Add and enter the installation path you had chosen with the OverrideMPs subfolder e.g. %ProgramFiles%\ EMC\ System Center Management Packs\ OverrideMPs e. Select the xml file for the corresponding mp file that you have already imported. f. Configure override values through the SCOM Console, if required. Uninstall
The following steps will guide you through deleting the management packs and uninstalling a management server. 1. Uninstall the management packs. a. Open the SCOM Console. b. Select Administration mode. c. Select and delete each of the override management packs that were imported, one at a time. d. Select and delete each of the management packs that were imported, one at a time. e. If a local install was done, open Add/Remove Programs and uninstall the EMC System Center PRO Management Packs program there. f. If an administrative install was performed, simply delete the installation folder. 2. Uninstall the SCOM Agent from each storage system host that is supporting a managed Hyper-V server. 3. Delete the CLARiiON Storage System Configuration file, ClarStorageSystems.cfg, from the Navisphere CLI installation folder on the SCOM Management Server. 4. Uninstall the EMC Hybrid VDS Hardware Provider, on each storage system host that is supporting a managed Hyper-V server. Open Add/Remove Programs on the management server, select program EMC VDS Provider and click on uninstall. 5. Uninstall the pre-provisioned LUN from each storage system that is named as shown below. LUN n - PRO Storage Migration 6. Uninstall Naviseccli on the SCOM Management Server and delete the security files SecuredCLISecurityFile.xml and SecuredCLIXMLEncrypted.key from the Navisphere CLI installation folder i.e. C:\Program Files (x86)\ EMC\Navisphere CLI. a. Open Add/Remove Programs on the management server, select program Navisphere CLI n.nn.nn.n.nn, where n.nn.nn.n.nn is the revision that was installed, and click on uninstall. b. Verify that the following folder was removed, if not, delete it now. %ProgramFiles%\ EMC\ Navisphere CLI Known Issues The following are important known issues with this software. For further details refer to the included Release Notes document. 1. Installation conflicts may exist between different version of EMC Solution Enabler with VDS and EMC Solution Enabler with SMI. It is therefore recommended that you do not install VDS on the SCOM Management Server. 2. Some versions of Naviseccli may not be compatible with your installed CLARiiON FLARE revision. 3. CLARiiON storage system volumes must be marked DGC or 6006016" in the vpd83 NAA format to be managed. 4. LUNs used for storage migration must be pre-provisioned and labeled correctly in order for PRO recoveries to find and use them. 5. It is strongly recommended that you use an individual override management pack for tuning rather than the Default management pack that comes with the SCOM installation.
6. PRO Overrides must be configured to enable monitoring and recoveries. 7. SCOM Agentless monitoring should be possible but has not yet been tested and verified. Using the Software After completing the installation the software is ready to use. There are no further configuration steps. 1. Open the SCOM Console and select Monitoring mode. 2. Expand the following new nodes. EMC CLARiiON PRO Storage System Performance 3. Under each node you will find a diagram view that represents Windows Server acting as a storage system host and Hyper-V server. Use these views to display a logical or system view of the relationships between these systems and virtual machine storage. 4. Expand the Configuration subfolder under each monitoring node to list the four different views that correspond to each of the PRO configuration sets. Click on each of the views to see how systems are configured. 5. Expand the Health Monitoring subfolder under each monitoring node to list the applicable dashboard views. These views provide further details for each of the discovered managed entities as well as any active alerts that have been raised against them. 6. To view and monitor the health of your system, open a diagram view and use the Health Explorer to quickly drill down and identify the source of a health issue. Troubleshooting Problems will be reported by SCOM as 1. As events and alerts in the SCOM Console. 2. As events in the Operations Manager Windows Event Log. Verify that no warnings or errors have been raised for the managements and their scripts. Scripts contained within the EMC CLARiiON PRO Storage System Performance Management Pack will raise events in the Windows Application Log using an event source of EMC.CLARiiON.PRO.StorageSystem.Performance. Event IDs have been allocated for the following use. 100-199 Informational events typically used for only informational purposes. They may sometimes also be used to control management pack workflow. 200-299 Informational events used only for controlling management pack workflow. 300-399 Error events that indicated script failures. Licensing This software is licensed to the user as defined in the included EULA. Please read the EULA during installation of the management packs. You will not be allowed to complete the installation unless you
accept the EULA on the installation dialog. A copy of the EULA will be placed in the installation path for future reference. Please contact EMC if you have any questions or concerns. Pricing Presently this software is only being offered to Select Customers and free of charge. Future releases may be more widely available and through a distribution channel that charges for them. Contact Us To learn more about how EMC products, services, and solutions help solve your business and IT challenges contact your local representative or authorized reseller or contact us at EMC Corporation http://www.emc.com/ http://www.emc.com/support-training/support/solutions/emc-solutions-for-microsoft-support.htm john.terescik@emc.com (sales, distribution requests, administration) peter.lamanna@emc.com (bugs, problems, questions) 1-866-438-3622 (M-F, 9 AM-5 PM PST) Version History This is the first release of this software. Copyright 2011 EMC Corporation. All rights reserved.
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