CERTIFICATION TRAINING INCENTIVE PAYMENT PROGRAM:

OVERVIEW CERTIFICATION TRAINING INCENTIVE PAYMENT PROGRAM: As AT&T accelerates Project VIP and our efforts to pivot our workforce s skill sets to become an all-ip, all-cloud, all-mobile company by 2020 the Article 43 Certification Program offers you an additional avenue to prepare for the future. Article 43 certifications, comprised of both vendor neutral and vendor specific certifications, are directly align with Workforce 2020. Individuals may take classes on company time, needs of the business permitting, or may also attend on their own time. As you earn your industry recognized Article 43 Certifications you are eligible for certification pay: Completion of 2 Certifications $ 40 / bi-weekly Completion of 5 Certifications $ 80 / bi-weekly Completion of 10 Certifications $150 / bi-weekly All employees are personally responsible for obtaining information and resources to update their skills. It s up to you to take action on your own behalf. CERTIFICATIONS OFFERED INCLUDE (PAST & CURRENT) CISCO CERTIFICATIONS Cisco Certified Entry Networking Technician (CCENT) Cisco Certified Network Associate (CCNA) Routing and Switching Cisco Certified Network Associate Wireless (CCNA Wireless) Cisco Certified Network Professional (CCNP) Routing and Switching Cisco Certified Network Professional Service Provider (CCNP Service Provider) Cisco CCT Routing and Switching (CCT) Cisco Certified Network Professional Collaboration (CCNP Collaboration) COMPTIA CERTIFICATIONS CompTIA A+ CompTIA IT Fundamentals + (IFT+) CompTIA Network+ CompTIA Security+ CompTIA Server+ CompTIA Linux+ CompTIA CyberSecurity Analyst+ (CySA+) CompTIA Advanced Security Practitioner (CASP) CompTIA Cloud Essentials CompTIA Cloud+ MICROSOFT CERTIFICATIONS Microsoft Technology Associate (MTA) Networking Fundamentals Microsoft Technology Associate (MTA) Security Fundamentals Microsoft Technology Associate (MTA) Windows Server Administration Fundamentals Microsoft Technology Associate (MTA) Windows Operating System Fundamentals Microsoft Certified Solutions Associate (MCSA) Eligibility for one certification requires completion of all three courses/exams in the series Microsoft Certified Solutions Expert (MCSE) Eligibility for one certification requires completion of all courses/exams in the series RETIRED COURSES AFOT CCNA Security* CCNT* Certified Wireless Technology Specialist (CWTS)* Convergence* Convergence Technologies Professional* CTP+* CVoice* DELL DCSE and DDET* FCC Radiotelegraph* Green IT* FIBER OPTIC ASSOCIATION (FOA) CERTIFICATIONS Certified Fiber Optic Technician (CFOT) Certified Fiber Optic Specialist / Antenna (CFOS/A) Certified Fiber Optic Specialist / Connectors (CFOS/C) Certified Fiber Optic Specialist / Design (CFOS/D) Certified Fiber Optic Specialist / Data Center (CFOS/DC) Certified Fiber Optic Specialist / Fiber Characterization (CFOS/FC) Certified Fiber Optic Specialist / Home (CFOS/H) Certified Fiber Optic Specialist / LANs (CFOS/L) Certified Fiber Optic Specialist / Outside Plant (CFOS/O) Certified Fiber Optic Specialist / Splicing (CFOS/S) Certified Fiber Optic Specialist / Testing (CFOS/T) Certified Fiber Optic Specialist / Wireless (CFOS/W) CERTIFIED WIRELESS NETWORKING PROFESSIONAL (CWNP) Certified Wireless Specialist (CWS) Certified Wireless Technician (CWT) Certified Wireless Network Administrator (CWNA) SESSION INITIATION PROTOCOL (SIP) CERTIFICATION SIP School Certified Associate (SSCA) VMWARE CERTIFICATION VMware Certified Associate 6.5 Data Center Virtualization (VCA6.5-DCV) Juniper* Nortel* MCSE Designing & Implementing a Server Infrastructure * MCSE Implementing an Advanced Server Infrastructure * MCP Mobility+ * Red Hat Certified System Administrator* Strata Green IT* Sun OS *Course of Past Offering VISIT ARTICLE 43 AT: http://alliance.syberworks.com Updated 9/28/18

CURRENT OFFERINGS CISCO CERTIFICATIONS CISCO CERTIFIED ENTRY NETWORKING TECHNICIAN (CCENT) (40 hrs) Cisco Certified Entry Networking Technician (CCENT) validates the skills required for entry-level network support positions, the starting point for many successful careers in networking. CCENT certified professionals have the knowledge and skill to install, operate, and troubleshoot a small enterprise branch network, including basic network security. It opens doors to a career in networking. Having your CCENT means you have what it takes to manage a small, enterprise branch network. A CCENT is your first step toward CCNA certification and will help you stand out from the crowd in entry-level positions CISCO CERTIFIED NETWORK ASSOCIATE ROUTING AND SWITCHING (CCNA ROUTING AND SWITCHING) (40 hrs) CCNA Routing and Switching certification course participant s gain with the knowledge and skills needed to install, configure, operate, and troubleshoot a small enterprise network. It will ensure that students understand and are ready to deploy the latest shifts in technologies and solutions as follows: understanding of Quality of Service (QoS) elements and their applicability how virtualized and cloud services will interact and impact enterprise networks an overview of network programmability and the related controller types and tools that are available to support software defined network architectures A full suite of labs have been developed using the virtual IOS environment with flexible topologies that reinforce concepts with hands-on, guided discovery and challenge labs that align to each lesson module. CISCO CERTIFIED NETWORK ASSOCIATE WIRELESS (CCNA WIRELESS) (40 hrs) CCNA Wireless technology growth places increased demands on networks and the professionals that support them. Ensuring this technology is optimally configured, monitored, and supported is paramount to achieving business outcomes and requires a workforce of skilled wireless professionals. Earn the CCNA Wireless certification and amplify your basic Cisco Wireless LAN's configuration, monitoring, troubleshooting and support skills for optimal performance of Cisco Wireless networks. CISCO CERTIFIED NETWORK PROFESSIONAL (CCNP) ROUTING AND SWITCHING (120 hrs) Cisco Certified Network Professional (CCNP) Routing and Switching certification validates the ability to plan, implement, verify and troubleshoot local and wide-area enterprise networks and work collaboratively with specialists on advanced security, voice, wireless and video solutions. The CCNP Routing and Switching certification is appropriate for those with at least one year of networking experience who are ready to advance their skills and work independently on complex network solutions. Those who achieve CCNP Routing and Switching have demonstrated the skills required in enterprise roles such as network engineer, support engineer, systems engineer or network technician. The routing and switching protocol knowledge from this certification will provide a lasting foundation as these skills are equally relevant in the physical networks of today and the virtualized network functions of tomorrow. CISCO CERTIFIED NETWORK PROFESSIONAL SERVICE PROVIDER (CCNP SERVICE PROVIDER) (160 hrs) The Cisco Certified Network Professional Service Provider (CCNP Service Provider) certification is for service provider network engineers, systems engineers, and network specialists who are responsible for delivering a scalable carrier-grade infrastructure capable of rapid expansion to support ongoing introduction of new managed services and other customer requirements. CISCO CCT ROUTING AND SWITCHING CERTIFICATION (CCT) (20 hrs) Cisco CCT Routing & Switching certification focuses on the skills required for onsite support and maintenance of Cisco routers, switches, and operating environments. Technicians in this area must be able to identify Cisco router and switch models, accessories, cabling, and interfaces; understand the Cisco IOS Software operating modes and identify commonly found software; and be able to use the Cisco Command Line Interface (CLI) to connect and service products. Achieving CCT Routing & Switching certification is considered the best foundation for supporting other Cisco devices and systems, and is the first step recommended by Cisco toward ICND1 (CCENT) and ICND2 (CCNA) certification. Unlike other Alliance courses, the CCT training is a self-paced online course. While it is mentored by an Alliance instructor, there is limited virtual instruction. There are no lab exercises or simulations. CISCO CERTIFIED NETWORK PROFESSIONAL COLLABORATION (CCNP COLLABORATION) (160 hrs) For collaboration and unified communications network engineers who want develop advanced collaboration skills designing, deploying, configuring, and troubleshooting Cisco Collaboration and Unified communications applications, devices and networks, the Cisco CCNP Collaboration certification is a job-role focused training and certification program that will expand your skills and ability to deliver business value. Collaboration is becoming a critical necessity for business success and innovation. You can use your knowledge to lead the transformation and increase the effectiveness of your organizations collaboration experience. COMPTIA CERTIFICATIONS COMPTIA A+ CERTIFICATION (2015) (40 hrs) To become A+ certified, participants must pass Essentials (220-901) and Practical Application (220-902). The CompTIA A+ examinations validate understanding of the most common hardware and software technologies in business and certifies the skills necessary to support complex IT infrastructures. CompTIA A+ is a powerful credential that helps IT professionals worldwide ignite their IT career. Held by over 1 million IT professionals worldwide, CompTIA A+ is the most essential IT certification for establishing an IT career. If you re new to the IT industry, this will help you put your best foot forward. And if you re already an IT professional, the CompTIA A+ certification validates your skills and can boost your career. COMPTIA IT FUNDAMENTAL+ (IFT+) (32 hrs) The CompTIA IT Fundamentals+ course focuses on the essential IT skills and knowledge needed to perform tasks commonly performed by advanced end-users and entry-level IT professionals alike, including: Using features and functions of common operating systems and establishing network connectivity Identifying common software applications and their purpose Using security and web browsing best practices This course is intended for candidates who are advanced end users and/or are considering a career in IT. The exam is also a good fit for individuals interested in pursuing professional-level certifications, such as A+. Visit Article 43: http://alliance.s yb erw ork s.com Page 2 of 6

COMPTIA NETWORK+ (40 hrs) The Network+ Certification course will provide participants with the knowledge and skills necessary to pass the CompTIA Network+ Certification examination. Participants will learn the skills necessary to configure networks and resolve problems related to cables, wireless connections, protocols, and applications. Participants will learn to configure, maintain, and troubleshoot networks using a comprehensive set of tools and techniques. In addition, many different strategies on how to study and prepare for this test, through practice sessions and exercises, will be explored. Test objectives will be reviewed and practice test simulations will be conducted in class. COMPTIA SECURITY+ (40 hrs) The CompTIA Security+ certification provides participants with the in-depth knowledge and skills to protect networks and computers from malicious attacks. Participants of this course will explore industry-wide topics, including communication security, infrastructure security, cryptography, access control, authentication, external attack, and operational and organization security. Companies like Sun, Symantec, and Motorola know the value of Security+ and recommend or require or require it of their IT employees. COMPTIA SERVER+ (40 hrs) Participants of the Server+ Certification course will learn to install, configure, upgrade, maintain, and troubleshoot servers plus learn information and skills that will prepare them for the CompTIA Server+ certification examination. Upon successful completion of this course, participants will be able to: Understand server fundamentals Describe the characteristics of the system processing core subsystem Describe storage system components Explore the communication, power, and input/output subsystems Install servers Conduct server planning Configure servers Maintain and upgrade server components Troubleshoot servers Explore disaster planning and recovery concepts and techniques COMPTIA LINUX+ (40 hrs) To become Linux+ certified, participants must pass Certification Exam 1 (LX0-103) and Certification Exam 2 (LX0-104). Linux has grown into an industry-leading software and service delivery platform that is used for everything from super computers and web servers to virtualized systems and your Android phone. Linux professionals are high in demand: With CompTIA s Linux+ Powered by LPI Certification, you ll acquire the fundamental skills and knowledge you need to successfully configure, manage and troubleshoot Linux systems. COMPTIA CYBERSECURITY ANALYST+ (CYSA+) (40 hrs) The CSA+ certification applies behavioral analytics to the IT security market to improve the overall state of IT security. Analytics have been successfully integrated in the business intelligence, retail and financial services industries for decades. Analytics are now applied to IT security. Cybersecurity analytics greatly improves threat visibility across a broad attack surface by focusing on network behavior, including an organization s interior network. Threats are better detected using analytics. CSA+ is a vendor-neutral IT professional certification and the recommended first professional-level certification for IT security-analyst professionals. COMPTIA ADVANCED SECURITY PRACTITIONER (CASP) (40 hrs) The CASP certification is an international, vendor-neutral exam that proves competency in enterprise security; risk management; research and analysis; and integration of computing, communications, and business disciplines. This course covers the technical knowledge and skills required to conceptualize, design, and engineer secure solutions across complex enterprise environments. It involves applying critical thinking and judgment across a broad spectrum of security disciplines to propose and implement solutions that map to enterprise drivers. COMPTIA CLOUD ESSENTIALS (24 hrs) The CompTIA Cloud Essentials Exam is a vendor-neutral technical qualification. The Cloud Essentials exam is relevant to business analysts, business process owners, technical support staff, managed service provider personnel, new data center staff, and sales/marketing staff in cloud product or service environments. The CompTIA Cloud Essentials exam will show that the successful candidate has the knowledge and understanding of the main cloud computing principles and concepts. Successful candidates will understand what cloud computing means from a business and technical perspective, as well as what is involved in moving to and governing the cloud. COMPTIA CLOUD+ (40 hrs) The CompTIA Cloud+ certification is an internationally recognized validation of the knowledge required of IT practitioners working in cloud computing environments. In this course participants will explore Cloud terminologies/methodologies, implementation, maintenance, and delivery of cloud technologies and infrastructures (e.g. server, network, storage, and virtualization technologies), and aspects of IT security and use of industry best practices related to cloud implementations and the application of virtualization. Topics will include: Cloud Concepts and Models Security Resource Management Virtualization Systems Management Business Continuity in the Cloud Infrastructure Visit Article 43: http://alliance.s yb erw ork s.com Page 3 of 6

MICROSOFT CERTIFICATIONS MICROSOFT TECHNOLOGY ASSOCIATE (MTA) NETWORKING FUNDAMENTALS (35 hrs) Networking Fundamentals is designed for those who possess little to no experience in networking, but want to learn solid skills to build upon. The topics addressed in the course are: Network Infrastructures, Network Hardware, and Protocols and Services. In addition to assisting participants with building fundamental networking skills, this course prepares them for the Microsoft Technology Associate Exam. It can also serve as a stepping stone to the Microsoft Certified Technology Specialist exams. Successful candidates will earn an MTA Certification as well as access to benefits of the Microsoft Certification Program. MICROSOFT TECHNOLOGY ASSOCIATE (MTA) SECURITY FUNDAMENTALS (32 hrs) The Windows Security Fundamentals course provides information that enhances an individual s fundamental security concepts, and also serves as a stepping stone to the Microsoft Certified Technology Specialist exams. Candidates for the exam will be assessed on fundamental knowledge of security concepts. MICROSOFT TECHNOLOGY ASSOCIATE (MTA) WINDOWS SERVER ADMINISTRATION (32 hrs) MTA training course helps participants prepare for the Microsoft Technology Associate Exam 98-365 and builds an understanding of the following topics: Server Installation, Server Roles, Active Directory, Storage, Server Performance Management and Server Maintenance. Successful candidates will earn an MTA Certification as well as access to benefits of the Microsoft Certification Program. In addition, this course can serve as a stepping stone to the Microsoft Certified Technology Specialist exams. MICROSOFT TECHNOLOGY ASSOCIATE (MTA) WINDOWS OPERATING SYSTEM FUNDAMENTALS (32 hrs) This thirty-two hour MTA training course assists participants in preparing for Microsoft Technology Associate Exam 98-349 and builds knowledge and skills in regard to the following topics: Operating System Configurations, Installing and Upgrading Client Systems, Managing Applications, Managing Files and Folders, Managing Devices, and Operating System Maintenance. In addition, this course will provide a stepping stone to the Microsoft Certified Technology Specialist exams. Successful candidates of this exam will earn an MTA Certification as well as access to benefits of the Microsoft Certification Program. MCSA INSTALLING AND CONFIGURING WINDOWS SERVER 2012 (40 hrs) The course is part one of a series of three courses that provide the skills and knowledge necessary to implement a core Windows Server 2012 infrastructure in an existing enterprise environment. The three courses collectively cover implementing, managing, maintaining, and provisioning services and infrastructure in a Windows Server 2012 environment. While there is some cross-over in skillset and tasks across the courses, this course primarily covers the initial implementation and configuration of those core services, such as Active Directory Domain Services (AD DS), networking services, and Hyper-V configuration. MCSA ADMINISTERING WINDOWS SERVER 2012 (40 hrs) This course is part two, of a series of three courses, which provide the skills and knowledge necessary to implement a core Windows Server 2012 Infrastructure in an existing enterprise environment. The three courses in total will collectively cover implementing, managing, maintaining and provisioning services and infrastructure in a Windows Server 2012 environment. While there is some cross-over in skillset and tasks across the courses this course will primarily cover the administration tasks necessary to maintain a Windows Server 2012 infrastructure, such as user and group management, network access and data security. MCSA CONFIGURING ADVANCED WINDOWS SERVER 2012 SERVICES (40 hrs) This course is part three of a three-course series. The series provides the skills and knowledge necessary to implement a core Windows Server 2012 infrastructure in an existing enterprise environment. Collectively, the three courses cover implementing, managing, maintaining, and provisioning services and infrastructure in a Windows Server 2012 environment. While there is some content crossover across the three courses, 20412A builds on the knowledge learned in 20410A and 20411A, and it primarily covers advanced configuration and service tasks for deploying, managing, and maintaining a Windows Server 2012 infrastructure. This includes identity management, network load balancing, business continuity, disaster recovery, fault tolerance, and rights management. MCSE MONITORING AND OPERATING A PRIVATE CLOUD WITH SYSTEM CENTER 2012 (40 hrs) This course is part of a multiple series of courses and teaches participants how to monitor and operate a private cloud with Microsoft System Center 2012. This course focuses on how to manage and administer the private cloud, and it describes how you can monitor key infrastructure elements and applications that run within the private cloud. MCSE CONFIGURING AND DEPLOYING A PRIVATE CLOUD WITH SYSTEM CENTER 2012 (40 hrs) This course is part of a multiple series of courses and teaches participants about private cloud configuration and deployment with Microsoft System Center 2012. This course focuses on using System Center 2012 products to install and configure a private cloud solution and how to design, configure, and deploy the underlying infrastructure fabric of networking, storage, and compute resources. FIBER OPTIC ASSOCIATION (FOA) CERTIFICATIONS CERTIFIED FIBER OPTIC TECHNICIAN (CFOT) (40 hrs) Demand for technicians with the right credentials will continue to increase as more homes and businesses sign up for fiber-optic services. Becoming a CFOT gives a technician the opportunity for greater job growth, increased salaries, and enhanced job security. This course has two components: theory and hands-on. Emphasis is placed on the practical aspects of working with fiber-optic cables, including connectorization, fusion splicing, and testing. CERTIFIED FIBER OPTIC SPECIALIST/ANTENNA (CFOS/A) (24 hrs) This course will teach students cabling at cell sites from the entry point to the antenna network at the top of the tower. Students will study cable specification sheets, typical equipment specification sheets, grounding, and bonding requirements. This information will be used to prepare a cell site cabling loss budget and the students will design and build a basic system cabling link. Bi-directional testing will be performed on the completed link. CERTIFIED FIBER OPTIC SPECIALIST/CONNECTORS (CFOS/C) (24 hrs) This course provides critical knowledge and hands-on experience while presenting fiber-optic termination, installation methods, and connector testing procedures. Graduates are certified fiber optic specialists with an emphasis on connector styles and procedures. Visit Article 43: http://alliance.s yb erw ork s.com Page 4 of 6

CERTIFIED FIBER OPTIC SPECIALIST/DESIGN (CFOS/D) (24 hrs) This course focuses on the unique aspects of fiber-optic design within the context of complete communications systems or construction projects. Participants will focus on how to design a fiber-optic cable plant that will provide the transmission requirements of a desired communications system. CERTIFIED FIBER OPTIC SPECIALIST/DATA CENTER (CFOS/DC) (24 hrs) This course will teach students data center cabling with the various copper and fiber optic cables currently being used in various data center applications. Students will study cable specifications sheets, typical equipment specification sheets, grounding, and bonding requirements. This information will be used to prepare a data center cabling loss budget and the students will design and build a basic data system cabling link. Bi-directional testing will be performed on the completed link. CERTIFIED FIBER OPTIC SPECIALIST/FIBER CHARACTERIZATION (CFOS/FC) (24 hrs) This course examines testing for both newly installed and existing long-distance fibers to be used in very high-speed WDM networks. It covers test standards, equipment requirements, and procedures. The focus is on advanced tests and methods (SA, CD, PMD) and interpreting test results. CERTIFIED FIBER OPTIC SPECIALIST/HOME (CFOS/H) (24 hrs) This course gives you the latest techniques for both multimode and single-mode networks. Emphasis is placed on the practical aspects of working with fiber-optic cables, including fiber-optic design, installation, testing, and maintenance. CERTIFIED FIBER OPTIC SPECIALIST/OPTICAL LANS (CFOS/L) (24 hrs) This course focuses on Optical LANs, or OLANs, a new way to build LANs using an all-optical-fiber cable plant and electronics derived from fiber to the home (FTTH). It is designed for technicians directly installing Optical LAN cabling plants. Participants will learn the types of OLAN architectures being implemented today, including technical, marketing, and financial justifications. Hands-on sessions will require the participants to build, test, troubleshoot, and repair an actual OLAN. CERTIFIED FIBER OPTIC SPECIALIST/OUTSIDE PLANT (CFOS/O) (32 hrs) This course develops the practical understanding and skills required to properly design, install, and maintain fiber-optic networks in telecommunications, broadband, and premise (LAN) applications. Participants will study the latest fiber-optic technology and equipment in conjunction with appropriate terminology, operating procedures, and policies. CERTIFIED FIBER OPTIC SPECIALIST/SPLICING (CFOS/S) (24 hrs) This comprehensive course guides you through everything for certification to conduct fiber-optic splicing procedures. Both instructive and hands-on training ensure that you are well versed in fiber-splicing techniques, test methods, the required tools and functions, and the proper splicing sequence. Graduates are certified to conduct fiber optic splicing procedures. CERTIFIED FIBER OPTIC SPECIALIST/TESTING (CFOS/T) (24 hrs) Communications managers and equipment operators alike must continually refresh and increase their computer hardware and software skills in order to succeed in telecommunications. This fascinating course helps them stay on track and gain an additional certification. Participants will become certified through instructive materials and hands-on training. CERTIFIED FIBER OPTIC SPECIALIST/WIRELESS (CFOS/W) (24 hrs) This course focuses on fiber to the cell tower, antennas mounted on rooftops, small cells, and distributed antenna systems (DAS). Participants learn how to implement FTTA solutions as well as support their ongoing operation and maintenance. CERTIFIED WIRELESS NETWORKING PROFESSIONAL (CWNP) CERTIFIED WIRELESS SPECIALIST (CWS) (12 hrs) The Certified Wireless Specialist (CWS) is an individual who can explain basic features and capabilities of wireless LAN (WLAN) solutions including APs, controllers, WLAN management solutions and 802.11 networks. The individual can assist in selecting the best equipment for a deployment or communicate well with those who are responsible for such decisions. The individual is not responsible for the configuration and management of the WLAN, but must have the ability to gather information to determine requirements and match technologies to those requirements for a deployment. A CWS can speak and understand the language of Wi-Fi. CERTIFIED WIRELESS TECHNICIAN (CWT) (12 hrs) The Certified Wireless Technician (CWT) is an individual who can install APs based on a design document, configure the AP for initial operations and ensure connectivity. The individual can troubleshoot basic problems and assist users in-person or through remote communications in problem resolution. The ability to configure a WLAN client for connectivity is paramount with an understanding of the configuration process for SSIDs, security settings and other client adapter settings. This individual is not responsible for WLAN design, analysis or security design; however, the CWT should be able to gather information from a design specification document to properly configure an AP and troubleshoot individual connection issues. The CWT may not be aware of the actual WLAN architectural design, the RF design or the full feature set in use to implement the WLAN. CERTIFIED WIRELESS NETWORK ADMINISTRATOR (CWNA) (40 hrs) The CWNA certification is the foundation level enterprise Wi-Fi certification for the CWNP Program, and CWNA is required for your CWSP and CWNE certifications. Your CWNA certification will get you started in your wireless career by ensuring you have the skills to successfully survey, install, and administer enterprise Wi-Fi networks. Visit Article 43: http://alliance.s yb erw ork s.com Page 5 of 6

SESSION INITIATION PROTOCOL (SIP) CERTIFICATION SIP SCHOOL CERTIFIED ASSOCIATE (SSCA) (24 hrs) Critical for today s telecommunications, the Session Initiation Protocol (SIP) is a signaling protocol used to establish sessions in an IP network. A session might be a simple two-way telephone call or it might be a collaborative multi-media conference session. The ability to establish these sessions means that a host of innovative services becomes possible, such as voice-enriched e-commerce, web page click-to-dial, Instant Messaging with buddy lists, and IP Centrex services. The Voice over IP (VoIP) community has adopted SIP as its protocol of choice for signaling. SIP is an RFC standard (RFC 3261) from the Internet Engineering Task Force (IETF), the body responsible for administering and developing the mechanisms that comprise the Internet. SIP is still evolving and being extended as technology matures and SIP products are socialized in the marketplace. With implementation of SIP into all PBX manufacturers systems, as well as VoIP Phones, unified communications solutions and gradually into mobile, it is imperative that those working with these technologies learn about SIP. Participants will learning everything from the basics of SIP messaging and SIP Servers, right through Security, Firewalls, NAT, Troubleshooting, Trunking, Enum and onto SIP in Unified Communications. VMWARE CERTIFICATION VMWARE CERTIFIED ASSOCIATE 6.5 DATA CENTER VIRTUALIZATION (VCA6.5-DCV) (30 hrs) This course will provide participants with an overview of Data Center Virtualization with VMware vsphere, its components, capabilities, and benefits. It will also look at the components of vsphere that accomplish Data Center Virtualization and finally, you will see how vsphere 6.5 products help resolve common data center challenges. At the end of this course you will be prepared to take the VMware Certified Associate 6.5 - Data Center Virtualization (VCA6.5-DCV) certification test which will be administered during the last class. Topics include: Introduction to Data Center Virtualization with VMware vsphere Components of VMware vsphere vcenter Server Features Storage Features in vsphere Networking Features in vsphere vsphere Resource Management Features vsphere Availability Features Data Center Virtualization Products: Overview vsphere Solutions to Data Center Challenges Prerequisite: Students should have a good understanding of data networking technologies. Having these skills will make the student s experience more productive. Required Exam: VCA6.5-DCV Visit Article 43: http://alliance.s yb erw ork s.com Page 6 of 6