Research & Innovation Dr. Jai Ganesh Principal Research Scientist
Agenda Infosys overview Research @ Infosys Sample case study Evolution over the years Emerging models for R&D collaboration 2010 Infosys Technologies Limited 2
Infosys Technologies Infosys Technologies Ltd. (NASDAQ: INFY) was started in 1981 Infosys defines, designs and delivers technology-enabled business solutions that help Global 2000 companies. Infosys pioneered the Global Delivery Model (GDM), which emerged as a disruptive force in the industry leading to the rise of offshore outsourcing. The GDM is based on the principle of taking work to the location where the best talent is available, where it makes the best economic sense, with the least amount of acceptable risk. 2010 Infosys Technologies Limited 3
billion Revenues LTM Dec-10 2010 Infosys Technologies Limited 4
127,779 Employees December 31, 2010. 2010 Infosys Technologies Limited 5
Nationalities 2010 Infosys Technologies Limited 6
Offices 2010 Infosys Technologies Limited 7
Development Centres India, China, the US, Australia, the Czech Republic, Poland, the UK, Canada and Japan 2010 Infosys Technologies Limited 8
Revenue in US$ Million No. of Clients No. of Employees Infosys Technologies Over $44.2 Bn in market capitalization on the National Stock Exchange (as of Dec 31, 2010) Zero debt company with sound cash reserves, and a de-risked operating model 97.6 % repeat business (as of Dec 31, 2010) 7,000 750 140,000 700 130,000 6,000 650 $ 5.74 B 600 5,000 550 500 4,000 450 400 350 3,000 300 250 2,000 200 $ 1 B 150 1,000 100 120,000 110,000 100,000 90,000 80,000 70,000 60,000 50,000 40,000 30,000 20,000 $ 100 M 50 10,000 0 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 0 LTM Dec 31, 2010 0 Revenue in US$ No. of Clients No. of Employees 2010 Infosys Technologies Limited 9
Software Engineering and Technology Labs (SETLabs) Co-Create the Future with Infosys
SETLabs Overview SETLabs is the center for applied technology research in software engineering and enterprise technology. Leverages emerging technologies for improving engineering effectiveness and developing client-focused business solutions. Set up in 1999 During 2009-10, over 60 peer reviewed articles were published SETLabs Briefings, a highly respected peer-reviewed journal Collaborates with leading universities such as the University of Southern California, IIT Bombay, Monash Research Academy etc. During 2009-10 SETLabs' IP Cell filed 31 patent applications in the United States Patent and Trademark Office and Indian Patent Office. Infosys has over 224 patent applications pending in India and the U.S. and the USPTO has granted nine patents 2010 Infosys Technologies Limited 11
SETLabs Charter Enhance Engineering Effectiveness Accelerate Non-linear revenue growth Enhanced Quality Higher Productivity Driving Non Linearity Lead Next Disruptions Service Differentiation New Services New Business Solutions Tech Road Maps Patents Books, Publications Training Enhance brand through thought leadership SETLabs Briefings White Papers Case Studies 2010 Infosys Technologies Limited 12
Research Labs Software Engineering Convergence Distributed Computing Software Engineering lab focuses on the following primary aspects of Software Engineering - Collaboration Automation Assembly based Models Simulation As they are shaped by the following primary trends Emergence of internet as mainstream model Participative approaches to work Global talent pool Convergence Lab is an Integrated Research Center (IRC) focusing on R&D to create innovative solutions covering all aspects of Mobility and Convergence space. Its objective is to create service convergence across various diverse devices and seamless content mobility across these devices The Distributed Computing lab undertakes broad-based cuttingedge Grid computing technologies on open source toolkits. The goal is to create domain specific solutions in Grid computing space. The Primary focus areas are: Solution development Research and Development Grid competency centre 2010 Infosys Technologies Limited 13
Research Labs Center for KDIS One of the key challenges facing the information technology industry is the need to transform itself from being a primarily data centric activity to being a knowledge centric one. The mission of the Center for Knowledge Driven Information Systems is to position Infosys as the leading provider of disruptive, next generation knowledge driven IT solutions. Microsoft Technology Center Microsoft Technology Center's (MTC) focuses on Innovation Technology Early Adoption Evangelization for solutions based on Microsoft technologies. MTC is organized in to Solutions Product Competency Center Consulting Security & Privacy Lab Objective of the Security and Privacy lab is to enable Infosys with Processes Tools Knowledge Capabilities that are required for delivering secure software to our clients. 2010 Infosys Technologies Limited 14
Metrics Revenues Research papers Research collaboratio ns IP Patents Editorial Boards 2010 Infosys Technologies Limited 15
Case Study iprowe Product for Web Accessibility Assessment & Remediation
Global Disability Statistics Canada 14.3 % of the population, Statistics Canada, 2006 United Kingdom, 18.2% of the population, UK Census Statistics, 2001 European Union, 16.4 % of the population, Eurostat, 2003 USA, 18.1% of the population, US Census Bureau, 2002 Australia, 20% of the population, Australian Bureau of Statistics, 2003 New Zealand 17% of the population, Statistics New Zealand 2006 2010 Infosys Technologies Limited 17
Why consider accessibility Economics Social Responsibility Legal Regulations 2010 Infosys Technologies Limited 18
Economics of Disability By 2015 20% of the EU will be over 65 years of age; the number of people aged 60 or over will double in the next 30 years the number aged 80 or over will increase by 10% by 2050 Worldwide, 650 million people have a disability three out of every 10 families are touched by a disability In 2001, 180 million people worldwide were blind or visually impaired, 7.7 million people in the United States In USA, the discretionary income of people with disabilities is $175 billion! In the United States, one in five people have some kind of disability and one in 10 has a severe disability That s approximately 54 million Americans Only 23% US federal government websites, 11% Non Profit Organization s websites and 6% corporate websites in the US are accessible Across European Union approximately 46 million people have a disability; 2010 Infosys Technologies Limited 19
Vision & Mission Vision Deliver comprehensive Web accessibility assessment and remediation solutions Mission Reduce the time, cost, effort as well as errors involved in assessing and fixing Website Accessibility assessment issues Target Customers iprowe is targeted at enterprises with an online presence and it will enable enterprises to achieve enhanced Website assessment better, faster and cheaper 2010 Infosys Technologies Limited 20
About iprowe Customer Problem The World Wide Web needs to be accessible for a large section of the disabled population There is a need to provide equally accessibility of web properties to differently abled users Web Accessibility is a requirement from: legal perspective (legal regulations), economic perspective (large potential customer base) and corporate social responsibility perspective Value Proposition iprowe delivers comprehensive Web accessibility assessment and reduces the time, cost, effort as well as errors involved in assessing and fixing Web accessibility issues One stop for accessibility assessment against WCAG 1.0, WCAG 2.0, Section 508, ADA, DDA Australia, DDA UK, BITV Germany, Italian Stanca Act Detailed reporting in the form of PDF, HTML and HTML overlay reports targeted at technical as well as business users Enables enterprises to reach out to a large potential user base of differently-abled users Key Differentiators Automated accessibility assessment with productivity improvement of over 95% when compared with manual assessment Automated accessibility assessment with less that 30 sec taken for assessing and reporting each web page 2010 Infosys Technologies Limited 21
Deliverables Activities Timeline Ideation Research PoC Prototype Build Launch Market analysis Reports Working PoC Fully functional model Robust model Commercial model Research opportunity Commercialisatio n opportunity Business Challenges Technology Challenges Competitor and peer group Analysis Key risks White space analysis Freedom to operate analysis Paent filing Pre-PoC research Open source vs. commercial software decisions Socialisation with Units Working model Pre-beta testing Unit level buy-in Follow-up patents Beta testing Thought Leadership Module level patents Product management processes Testing Scalability Security Reliability Pricing Terms and conditions Commercials Formal launch Website Collaterals Support Presentation Comparison Matrix Detailed analysis High level cost break-up Potential for IP creation Wireframes Executable Code Fully functional Fully Functional RoI 2010 Infosys Technologies Limited 22
iprowe Ideation Research PoC Prototype Build Launch Overview: iprowe is targeted at enterprises with an online presence and it will enable enterprises to achieve enhanced Website assessment better, faster and cheaper IBU tie-ups: Featured in testing Lab Team: Milestones Planned & Accomplishments: IDFs TL $ Highlights: India first patent pending product for Web Accessibility Assessment & Remediation X Patent filing, Y IDFs Z Journal papers P Conference papers US $ XX,XXX plus in revenues Risk & abatement plans: Next steps: Feature improvements, Performance improvement, Commercialisation INFRA PPL 2010 Infosys Technologies Limited 23
Evolution of the Lab
Evolution Early Years 2000-05 Expertise creation Centre of Excellence Later years 2005 07 IP creation Thought Leadership Differentiation Current Co-creation IP monetisation 2010 Infosys Technologies Limited 25
Thank You jai_ganesh01@infosys.com