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Deployment and Installation Workflow, on page 1 Install the Components Workflow, on page 2 Set up the Hosted Virtual Desktops Workflow, on page 3 Download the Cisco JVDI Client, on page 3 Download the Cisco JVDI Agent, on page 3 Cisco JVDI Client Installation, on page 4 Deployment and Installation Workflow Important Ensure that all component versions are supported and compatible. The Cisco Jabber for Windows version must match the Cisco Jabber Softphone for VDI for Windows version. For details, see the "System Requirements" section of the release notes document for this release. Command or Action Purpose Read Release Notes for Cisco Jabber Softphone Review the important notes for information about limitations or restrictions that may affect for VDI for Windows Release 12.0 for your your deployment. release, available from htp:/wwwc.iscoc.om/c/en/us/support/colaboration-endpoints/virtualization-experience-media-editon/products-release-notes-lisht.tm.l Read Requirements. Create and set up the hosted virtual desktops in Ensure that a hosted virtual desktop (HVD) is the data center. ready for you to install Cisco JVDI Agent. Set up and configure the thin clients. Documentation for thin clients is available from the original equipment manufacturer (OEM). Review the system requirements to confirm that all required hardware and software meet them. Failure to meet all requirements can result in a nonfunctional deployment. 1

Install the Components Workflow Step 6 Command or Action Configure the network. Set up Users on the Cisco Unified Communications Manager Workflow. Purpose Configure important network settings. See Configuration and Port Requirements. Add users and devices on the Cisco Unified Communications Manager. Set up users on the Cisco Unified Communications Manager with Unified Communications features, such as Cisco Unified Communications Manager IM and Presence and WebEx integration. Step 7 Install the Cisco Jabber Softphone for VDI components on the thin clients and the hosted virtual desktops. See Install the Components Workflow, on page 2. After you install all required software on the HVD, you can clone the HVD. Install the Components Workflow Important The Cisco Jabber for Windows version must match the Cisco Jabber Softphone for VDI for Windows version. See the "System Requirements" section of the release notes documentation for your Cisco Jabber Softphone for VDI release. Step 6 Command or Action Download the Cisco JVDI Client, on page 3. Download the Cisco JVDI Agent, on page 3. On the thin client, install the Cisco JVDI Client. On the HVD, uninstall any previously installed versions of Cisco VXME Agent or Cisco JVDI Agent. Also uninstall Cisco Unified Communications clients, such as Cisco Jabber. On the HVD, install Cisco JVDI Agent. On the HVD, install Cisco Jabber. Purpose See Cisco JVDI Client Installation, on page 4. 2

Set up the Hosted Virtual Desktops Workflow Set up the Hosted Virtual Desktops Workflow Log in to the Microsoft Windows HVD as the new user, with administration rights. Join the HVD to the corporate domain. You must have domain administration rights. Set up Citrix or VMware access to the HVDs. Install Cisco JVDI Agent on the HVD. Install Cisco Jabber on the HVD. See the installation guide for your release: http://www.cisco.com/c/en/us/support/unified-communications/ jabber-windows/products-installation-guides-list.html Step 6 Clone the HVD image. For best practices for cloning Microsoft Windows HVD images, consult the documentation for your Citrix or VMware product. Download the Cisco JVDI Client Visit the following URL: http://www.cisco.com/cisco/software/navigator.html ClickProducts > Unified Communications > Unified Communications Applications > Messaging > Cisco Jabber Softphone for VDI for Windows. From the list, choose the file for your release. Select Download or Add to cart and follow the prompts. Download the Cisco JVDI Agent Install Cisco JVDI Agent on the hosted virtual desktops (HVD), before you install Cisco Jabber for Windows. 3

Cisco JVDI Client Installation Go to the following URL: http://www.cisco.com/cisco/software/navigator.html ClickProducts > Unified Communications > Unified Communications Applications > Messaging > Cisco Jabber Softphone for VDI for Windows. From the list, choose the file for your release. Select Download or Add to cart and follow the prompts. Cisco JVDI Client Installation Before you install Cisco JVDI Client, complete the following tasks: Install and set up the Citrix Receiver or VMware Horizon View Client. Ensure that you are using a supported version of your Citrix or VMware product. For more information, see Release Notes for Cisco Jabber Softphone for VDI for Windows for your release. Important When you install VMware Horizon View Client 4.5.0, 4.6.0, or 4.7.0, choose Customize Installation and configure the following settings: Uncheck the Virtualization Pack for Skype for Business check box. Check the Install 32-bit Core remote Experience on this 64-bit machine check box. Obtain the Cisco JVDI Client zip file, and extract the contents. Use one of the following methods to install Cisco JVDI Client: Run the Microsoft Installer, on page 4 Use the Command Line, on page 5 Use the Group Policy Editor, on page 5 Run the Microsoft Installer Run the Microsoft Installer (MSI) to install Cisco JVDI Client. Before you begin Install and set up the Citrix Receiver or VMware Horizon View Client. Ensure that you are using a supported version of your Citrix or VMware product. For more information, see Release Notes for Cisco Jabber Softphone for VDI for Windows for your release. 4

Use the Command Line Obtain the Cisco JVDI Client zip file, and extract the contents. Double-click the CiscoJVDIClientSetup.msi file. To open the executable file, click OK. If the Open File - Security Warning appears, click Run. Read the EULA and, if you agree, click Accept and Install. http://www.cisco.com/go/eula. To complete the installation, click Finish. Use the Command Line Before you begin Install and set up the Citrix Receiver or VMware Horizon View Client. Ensure that you are using a supported version of your Citrix or VMware product. For more information, see Release Notes for Cisco Jabber Softphone for VDI for Windows for your release. Obtain the Cisco JVDI Client zip file, and extract the contents. Open a command window. Enter the following command: start /wait msiexec.exe /i <path to MSI>\CiscoJVDIClientSetup.msi /quiet. The /quiet switch specifies a silent installation. Use the Group Policy Editor Use the Group Policy Management console to deploy Cisco JVDI Client to supported thin clients that are running a supported Microsoft Windows operating system. Before you begin Install and set up the Citrix Receiver or VMware Horizon View Client. Ensure that you are using a supported version of your Citrix or VMware product. For more information, see Release Notes for Cisco Jabber Softphone for VDI for Windows for your release. Obtain the Cisco JVDI Client zip file, and extract the contents. 5

Set the Language Code Use Microsoft Orca to set the language code to 1033. Copy the modified Microsoft Installer (MSI) to a software distribution point for deployment. All computers to which you plan to deploy Cisco JVDI Client must be able to access the MSI on the distribution point. Step 6 Step 7 Step 8 Step 9 0 1 2 3 4 5 6 Select Start > Run. At the prompt, enter the following command: GPMC.msc. Right-click on the appropriate domain in the left section. Select Create a GPO in this Domain, and Link it here. In the New GPO window, Name field, enter a name for the group policy object. Leave the default value or select an option from the Source Starter GPO list, and then select OK. The new group policy appears in the list of group policies for the domain. Select the group policy object under the domain in the left section. From the Security Filtering section of the Scope tab, select Add. Specify the computers and users to which you want to deploy Cisco JVDI Client. Specify the MSI file. Right-click the group policy object in the left section and then select Edit. The Group Policy Management Editor opens. Select Computer Configuration and then select Policies > Software Settings. Right-click Software Installation and then select New > Package. Next to File Name, enter the location of the MSI file. Example: \\server\software_distribution Important Enter the Uniform Naming Convention (UNC) path for the location of the MSI file. If you do not enter the UNC path, Group Policy cannot deploy Cisco JVDI Client. Select the MSI file, and then select Open. In the Deploy Software dialog box, select Assigned, and then select OK. Set the Language Code Use Microsoft Orca to set the language code if you plan to use Group Policy to deploy Cisco JVDI Client. Microsoft Orca is available as part of the Microsoft Windows SDK for Windows 7 and.net Framework 4 that you can download from the Microsoft website. Before you begin Ensure that Microsoft Orca is installed. 6

Set the Language Code Start Microsoft Orca. Select File > Open. Browse to the location of Cisco JVDI Client. Select Cisco JVDI Client, and then click Open. Select View > Summary Information. Step 6 Set the Languages field to 1033. Step 7 Select OK. Step 8 Select Tools > Options. Step 9 Select the Database tab. 0 Select Copy embedded streams during 'Save As'. 1 Select Apply, and then select OK. 2 Select File > Save As. 3 Select a location to which to save the modified Cisco JVDI Client file. 4 Specify a name for the modified file, and then select Save. 7

Set the Language Code 8