Better skilled workforce for the New Style of Business HPE Education Services November 20, 2015
Education is the most powerful weapon which you can use to change the world Nelson Mandela
The New Style of Business is here Transform to a hybrid infrastructure Enable workplace productivity Protect your digital enterprise Empower the data-driven organization 3
The entire workforce Will require new skills to be successful in the New Style of Business Executive IT Manager Change IT Staff Business User 4
You need more from your Education solutions partner Only HPE has the experience to support your workforce on their journey to the New Style of Business Business outcomes Education solutions aligned to your needs. Innovative and accessible Flexible learning modalities and solutions tailored to meet your needs. Trusted advisor Proven leadership in IT education endorsed by key partners and industry leaders. Real-time collaboration solution with HPE MyRoom 5
Prepare your workforce with an end-to-end approach More than training Plan Change Operate Discover Assess Design Train and Enable Business Outcomes Understand your needs Business goal alignment Discovery workshop Change impact analysis Assess current status Organizational and skills assessments Gap analysis Tailor made journey to the new style of Business Standard and custom courses Training deployment planning Prepare workforce for new style of Business Training for HPE and 3rd party vendor products Ongoing performance support Fewer support calls Better ROI Faster time to value Reduced risk Productive workforce Project success 6
Guiding you on your transformation A typical Cloud journey We are looking to move to the Cloud. I need to understand how these changes may impact my people Management of Change Project Management Discovery Workshops 1 3 5 We need to make sure everyone is on board with the changes to our business processes We need to deliver the right training, at the right time and maintain our workforce skills moving forward HPE Helion/Cloud Training OpenStack Training Cloud Security Training ITSM in the Cloud Plan Change Operate We are moving to the Cloud and I need to make sure my workforce has the right skills and mind set to support this transition 2 4 Training Advisement Service Training Needs Assessment Cloud Simulation We need a comprehensive training program in place to support the whole workforce Training Planning Content Design Services 7
HPE, trusted partner for your success Managing change and re-skilling teams for technology adoption Client Technology Services to Business Outcomes Assess and then design ITSM processes. Created transformation plan for the next two years. Built service catalogue. Improved key IT staff s knowledge of IT processes and standards. Help define and implement industry best practices that are specific to the needs of the IT organization. Defined and set up new processes and ensured successful implementation. Promoted buy-in and acceptance by staff. Train 1,600 administrative employees of The Max Planck Society across all of its 80 Institutes during the company s migration to Microsoft Windows 7 and Office 2010 Improved allocation of tasks between IT staff, improving the alignment of IT to the business. Increased efficiency of IT team. Increased first call problem resolution by 15 percent; increased number of issues closed on agreed date by 7%. Raised user satisfaction and customer confidence by 25 percent. Increased employee motivation, skills and satisfaction as a result of training that was tailored to the individual needs of participants 8
The value of HPE Education Services Training spectrum, reach, expertise and education solutions Global training Training for certification Unmatched technical expertise Streamlined training purchase Industry leading virtual technologies Virtual Instructor Led Training (VILT) In-depth education consulting experience IDC MarketScape leader* for IT education *Source: 1 HPE is recognized a 2014 IDC MarketScape leader* in IT education in Cloud, Security, Big Data, Storage, ITIL/ITSM, Project Management training, after being recognized in 2013 for being an IDC MarketScape leader in IT education overall. 9
The bottom line. 1 It s the combination of people, process and technology that bring success. 2 3 HPE Education s trusted advisor role means we tailor solutions to meet your individual needs. We have a comprehensive portfolio of solutions and services that your workforce needs to meet your desired business outcomes on your journey to the New Style of Business..Get your journey to the New Style of Business on the right path and book a Training Advisement today Find out more at hpe.com/ww/learn 10
Thank you hpe.com/ww/learn 11
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HPE Education Services Offerings Cloud/ Converged Infrastructure Big Data Servers Technical Training Networking/ Mobility Collaboration Tools Education Consulting Storage IT Service Management Security 13
Offering full continuum of training delivery options Delivery excellence Self-Paced elearning elearning/ eshop WBT/CBTs Recorded presentations Video Instructor Self-Paced elearning Embedded instructor video License options Distance Learning Seminars 2hr- 4hr Online instructorled Lecture/Q&A HP MyRoom Virtual Instructor-Led via VILT 6 hrs./day 1 to 5 day Instructor-led Live, online via internet Interactive, handson labs (HP Virtual Lab) Virtual Instructor- Led Training, VILT Traditional Classroom/ Open Enrollment 1 to 5 day Classroom based at HP Education Center Instructor-led Interactive, hands-on labs (HP Virtual Lab) Dedicated Training Tailored to customer s needs At customer s site, HP site, or via Virtual Instructor- Led Training (VILT) 14
Training solutions that increase transformation success Your technology is only as powerful as the people using it. That s why effective training and education is a worthwhile investment. Companies with comprehensive training have: 24% Higher profit margin 1 Well trained information security teams were: 10% more productive and account for $70,000 of annual improvement 2 1 hour of training saves 21% less time spent by backup and recovery teams on fixing problems 3 5 hours of lost productivity Untrained users require 6x more support than trained users Fewer support calls 80% Advanced companies spend 5-20% of profits on training Better ROI Faster time to value Reduced risk of IT managers realize training is critical to project success 4 Certifying the skills of IT staff members is the single biggest predictor of IT project success 5 1 - American Society for Training and Development (ASTD) 2 - IDC White Paper, sponsored by HPE Education Services, HPE Education Services: The Value of Training the IT Organization, February 2012, #231477 3 - IDG Training and Certification Survey - September 2012 4 - IDC MarketScape: Worldwide IT Education and Training 2013 Vendor Analysis, Jan 2013, Doc # 239139 5 - IDC Market Spotlight, sponsored by HPE, The Benefits of Training and Certification, January 2013 15
Expect the best from your Education Solution partner Why HPE? over 2 million customers trained up to 35 years of training delivery 90 + countries 45 + languages 50 + vendor certifications 800 + experienced instructors Transition your workforce with training from HPE with confidence Leadership: IDC MarketScape leader for IT education* Expertise: Ownership of HPE proprietary technologies and solutions Collaboration: Key partnerships with OpenStack, VMware, Linux, Microsoft and ITSM Relevancy: Trainings on mega trends like Cloud, Security, Mobility and Big Data Custom-built: Solutions for IT Transformation projects Innovation: Collaboration with breakthrough cloud solutions based tool HPE MyRoom 2014 IDC MarketScape leader 1 Top 20 IT Training Companies 2014 2 22,000 sq.ft. of HP Virtual Lab infrastructure 5 billion usage minutes and Innovation award for HPE MyRoom + Google Glass in 2014 9 out of 10 people would highly recommend HPE training 1 HPE is recognized a 2014 IDC MarketScape leader* in IT education in Cloud, Security, Big Data, Storage, ITIL/ITSM, Project Management training, after being recognized in 2013 for being an IDC MarketScape leader in IT education overall. 2 TrainingIndustry.com Link 16
HPE Education Services Supporting the enterprise Security IT Service Management Converged Systems Big Data Technical Training Education Consulting Services HPE technology solutions & supporting 3rd party technology, ITIL/ITSM, Project Management Education Strategy Consulting Management of Change Workforce Transformation Implementation of Training Solutions Performance Management Cloud Collaboration Tools HPE MyRoom, HPE Support Rooms and HPE Virtual Labs Storage Networking/ Mobility Servers 17
Guiding you on your transformation A typical Big Data journey We are looking to improve our Analytics. I need to understand how to make this happen Management of Change Project Management Discovery Workshops 1 3 5 We need to make sure everyone is on board with the changes to our business processes We need to deliver the right training, at the right time and maintain our workforce skills moving forward HPE Vertica Training HPE Autonomy Training HPE Infrastructure Training ITIL Training Plan Change Operate We are changing our Analytics Infrastructure and I need to make sure my workforce has the right skills and mind set to support this transition 2 4 Training Advisement Service Training Needs Assessment We need a comprehensive training program in place to support the whole workforce Training Planning Content Design Services 18
Guiding you on your transformation A typical Mobility journey We are looking to deploy a converged campus network for a simplified and unified connectivity and infrastructure. I need to understand how these changes may impact my people Management of Change Project Management Discovery Workshops 1 3 5 We need to make sure everyone is on board with the changes to our business processes We need to deliver the right training, at the right time and maintain our workforce skills moving forward HPE FlexNetwork Architecture Wireless Networking/Mobility Software Defined Networking Network Management Network Security Plan Change Operate We are moving to a mobilized enterprise with unified and simplified networking and I need to make sure my workforce has the right skills and mindset to support this transformation 2 4 Training Advisement Service Training Needs Assessment Cloud Simulation We need a comprehensive training program in place to support the whole workforce Training Planning Content Design Services 19
Guiding you on your transformation A typical Security journey We need to create a comprehensive security plan across the enterprise and understand how it may impact our business and our people Management of Change Discovery Workshops Project Management 1 3 We want to create a 5 Human Firewall and We need to make Security Culture. We sure everyone is on need all employees board with the to help to protect changes to our against cyber business processes threats. HPE Security User Awareness Program (all employees) Plan Change Operate We need to develop a workforce that has the right skills and mind set to support our security plan and program based on industry best practices 2 4 Training Advisement Service Information Security Essentials Training Risk Management Training Business Continuity Planning Training We need comprehensive security policies and governance in place to support our changes Training Planning Governance & Policy Training 20