Getting Started Guide
Logging in to Concur T&E Access Concur Travel & Expense Navigate to: https://www.concursolutions.com Enter your User Name and Password. Click Login. Retrieve or Change a Password If you have forgotten your password, on the login page, click the Forgot your password? link. As needed, you can also change your password by clicking Change Password in your Profile. To change your password in your Profile: Enter and confirm your new password. (It must be at least 7 characters with at least one number and one letter.) Enter a hint for the password. Click Submit. 2
Navigating Use Common Fields The QuickTask bar provides direct access to features. (e.g. Create a new expense report.) A field preceded by a red line must be filled. Highlighted text indicates a link or action. Required field Date field List field Alert window Warning window Alert information The Home Page QuickTask bar for expenses, reports, requests, and actions. Dashboard for expenses, approvals, etc. Trip Search fields. (If Concur Travel is enabled.) The Expense Report Page Action buttons. Click All reports to view all reports. Expense report. 3
Updating Your Profile To avoid re-entering personal and permanent information about yourself (phone number, contacts, credit card information etc.), complete your profile after logging onto Concur Travel & Expense for the first time and update it whenever your information changes. Access your profile page Access via Profile > Profile Settings. Complete your profile information Your Information (validate personal information such as name, address, phone, and emergency contact, etc.) Travel Settings (enter air, hotel, and car travel preferences, enter frequent flyer programs, enter TSA passport information, add/remove travel assistant, add/remove credit cards.) Request Settings (select request information, add/remove delegates, enter email settings select approvers, add/remove attendees.) Expense Settings (enter expense preferences, add bank information, enter expense delegates and approvers, add company card information, etc.) 4
Using Concur Travel Enter Search Criteria Online booking available for Flights (One Way or Return), Hotel and Car Rental. Enter the arrival and departure cities. Enter the date and time of departure and return. Click Search to retrieve the search results. Select Quote Price Select Quote for Price to add to the Chosen Carriers list. Click the Price these options button to view fares. 5
Using Concur Travel Select Trip Fare Select the desired trip. For details on pricing conditions, click Show Details. Narrow the results, if necessary, by using the available filters. Review and Reserve Flight Validate the trip information. You can modify your itinerary and add a hotel and/or rental car. Verify and enter any necessary traveler information, including frequent flyer programs. Click View seatmap to select your seat assignment. Select or add a method of payment. Accept fare rules and restrictions. Click Reserve Flight and Continue.
Using Concur Travel Confirm Your Reservation Verify travel details. You can add car, taxi, hotel, and wifi to your travel itinerary. You may have the option to select in-flight internet service. Click Cancel all Air if your reservations are incorrect. Confirm your travel reservations. You can add your seat assignment, or add car, hotel, and taxi. Click Next to continue.
Using Concur Travel Confirm Your Reservation Verify the name of the trip you can update the name, as needed. To send a copy of your travel confirmation, add an email address. Once the information is complete, click Next. At this time, tickets are only reserved and unissued. Approval of the reservation is required before issuance of the ticket (except in special cases with low cost airline tickets) Confirm the trip on the Trip Confirmation page. Click Confirm Booking to confirm, or Cancel to cancel trip. 8
Creating an Expense Report Create a New Expense Report How to create a new Expense Report: From the Home page, click the New quick task bar, and then select Start a Report. On the Expense page, click Create New Report. Complete an Expense Report First, complete the Expense Report header Enter the report name. Enter the report date. Depending on the configuration, specific fields can be filled. 9
Creating Ordre de an Mission Expense (Offline) Report Expense Type details Click New Expense to create a new expense. Select an expense type. Enter required expense fields. To delete an unsubmitted report, click the check box, and click Delete Click Save. You can also Itemize, Allocate, Attach Receipt, and Cancel. 10
Creating an Expense Report Move Expenses to Current or New Expense Reports Click Import and then click Charges & Expenses. Select one or more lines of expenditure to add to the expense report. Click Move to move to an existing or new expense report. This symbol expenses automatically appears under the date of the the imported credit card Submit an Expense Report for Approval Once the expense report is complete, click Submit Report to send it the approver. 11 Review notes and click Accept & Submit.
View Details and Manage Receipts Creating Ordre de an Mission Expense (Offline) Report Click Details to view the report header, totals, the audit trails, approval flow, allocations, and comments Click Receipts to view required receipts, attach receipt images, view receipt store, view a missing receipt affidavit, or delete receipt images Print an expense report Click Print/E-mail and then Detailed Report. Click Print, optionally you can view the report in PDF format, email the report, or close the report. 12