DELL U2410 USB FW Upgrade Instruction Version 01 Important Note: There are risks in FW upgrade. The U2410 screen will be blank during the upgrade process. We recommend you upgrade the U2410 from a notebook computer or has a second monitor so you can keep track of the upgrade progress. This tool only supports FW upgrade of one U2410 monitor each time, via USB cable. Do not connect more than one U2410 via USB to the Same PC during FW upgrade. DO NOT POWER OFF THE U2410 DURING THE UPGRADE PROCESS!!! 1. Equipment Requirement Software: -OS (Win XP / Vista) -DELL U2410 USB ISP tool Hardware: -U2410 monitor -Notebook computer or Desktop with another working monitor to track FW upgrade progress -USB Uplink Cable -Power cord Item Photo Uplink cable & Power cord
Notebook or Desktop with another working monitor U2410 monitor
2. Preparation Instruction Step Action Description Chart 1 Cable connections Desktop only 1. Connect Desktop to a working monitor. with VGA cable. Set this monitor as your primary monitor. (The purpose of this monitor is to view the progress of the firmware upgrade.) Desktop & Notebook: 2. Connect the power cord and turn on the U2410 monitor to-be flashed. 3. Connect USB uplink cable from the computer USB port to U2410 USB upstream port. 2 Install U2410 ISP tool 1. Double click U2410 ISP TOOL 2.0 package to start installation..
2. Click Next to proceed. 3. Click Next after review to proceed. 4. Save ISP tool to C:\Program Files\DELL U2410 with the same name. Then click next. 5. Click Start to install ISP tool.
6. Click Exit to finish install action of DELL U2410 ISP Tool.
3. Firmware Upgrade Procedure Instruction Step Action Description Chart 1 Check 1.Remove all USB device from NB or Desktop besides USB uplink cable for Firmware upgrade. 2 Start USB ISP tool 2. Ensure the computer is able to find this new Device. Otherwise, please check connectivity or change USB uplink cable. (See remark 1) Double click DELL U2410 ISP Tool shortcut icon to start. This warning message appears when running in Win Vista. Allow the program to continue running.
3 Confirm & Continue 1.Click Get FW Ver to confirm current FW Ver. before Firmware Upgrade 2.Download Firmware file provided and save to Desktop hard disc or other storage device < ex. Data(H )> 3.Click Browse to locate the Dell U2410_31F172_1B49.bin (*bin file) and open it. 4 Continue Click Start to start firmware upgrade. The U2410 monitor screen will go blank immediately and "Power LED" indicator will turn to flash and then turn off. The screen will show up with "Power LED" turn on again after 2 minutes. (Monitor the progress via your other working monitor or Notebook LCD screen.)
5 Finish 1. If the message FW upgrade successful is showed after the installment, please cycle your monitor by switching off and on AC power to the monitor Then the upgrade is successful and finished. 2. Click Get FW Ver to check FW Ver again. Ensure Firmware is correct as DELL release Remark 1: After cable connections and power is applied, it takes 8-10 seconds to setup the USB Device. Do not start the FW upgrade tool during the USB setup process. You may encounter the below Error message if you attempt the run the tool before Setup is completed:
4. Troubleshooting Status Description Action Chart 1 After Step 4 of Firmware upgrade Procedure Instruction, it shows messages Writing MONITOR_FW to DDR RAM fail! & Cycle AC power to your monitor now. Cycle U2410 monitor AC power and wait about 8-10s, then repeat the Step 4 to Step 5 again. 2 After Step 4 of Firmware upgrade Procedure Instruction, it shows messages Run CMD_Appstest 1 fail & Cycle AC power to your monitor now, and the U2410 screen is blank. Cycle U2410 monitor AC power and wait about 8-10s, then repeat the Step 4 to Step 5 again through the 2 nd monitor or the notebook for monitoring. 3 If you continue to encounter the problem same as above description. Please change Desktop/Notebook and try again. After PC changed and the problem still exists, please contact our technical support for troubleshooting.