Course Outline: Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1)

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Course Outline: Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) Learning Method: Instructor-led Classroom Learning Duration: 5.00 Day(s)/ 40 hrs : CIPTV1 v1.0 gives the learner all the tools they need to implement a Cisco Collaboration solution at a single site environment. This course focuses on V10.x as the call routing and signaling component for the Cisco Collaboration solution. CIPTV1 labs help the learners to successfully perform post-installation tasks, configure Cisco Unified Communications manager, implement MGCP ahd H.323 and SIP trunks. Learners will also implement audio/video conferencing, media resources, and describe QoS. Prerequisites Working knowledge of fundamental terms and concepts of computer networking, LANs, WANs, switching and routing Ability to configure and operation Cisco routers and switches, enablement of VLANs and DHCP Knowledge of basics of digital interfaces, PSTN, VoIP Basics of converged voice and data networks. At Course Completion: Describe the role of in a Cisco Collaboration Solution, including its functions, architecture, deployment, and redundancy options, and how to deploy endpoints, users, and Cisco IP Phone Services Describe the functions and the purpose of a dial plan and explains how to implement oncluster calling Describe how to configure MGCP, H.323, and SIP gateways. The module also describes how to create a dial plan that supports inbound and outbound off-cluster calling for numbers and URLs. Describe the types of media resources that supports, how to configure server software based media resources, and how to implement Cisco hardware-based media resources Describe how to implement audio and video conferencing devices that can be used with, built-in software audio bridge, Cisco IOSbased audio and video conference bridges, and Cisco TelePresence conferencing products including Cisco TelePresence MSE 8000, Cisco TelePresence Server, Cisco TelePresence MCU, and Cisco TelePresence Conductor Provide an introduction to QoS with emphasis on the QoS components, often referred to as the QoS toolkit, that are used to provide services for various business applications.

Course Outline: Module 1: Introduction of the Cisco Collaboration Solution Architecture Models Redundancy Servers Services Groups Elements: Enterprise Parameters Elements: Service Parameters Elements: Device Settings Comparison of Endpoints Supported by Endpoint Elements User Accounts Types of LDAP Integration: Synchronization Types of LDAP Integration: Authentication LDAP Integration Features: Attribute Mapping LDAP Integration Feature: Filters of Cisco IP Phone Services Cisco IP Phone Services: Deployment Options Module 2: Dial Plan Introduction and Implementation of Single-Site On-Cluster Calling Dial Plan Dial Plan Components and Their Comparison of Dial Plan Elements Endpoint Addressing Call Routing Call- Routing Logic

Addressing Methods and Digit Analysis Variable-Length Patterns, Overlapping Patterns, and Urgent Priority Calling Privileges Calling-Privileges Elements Partitions and CSSs Partition and CSS Considerations Partition and CSS Call Coverage Call Hunting Call Hunting Scenarios Call Queuing Call Hunting and Call Queuing Module 3: Implementation of Single-Site Off- Cluster Calling PSTN Access Methods TDM Gateway vs. Cisco UBE TDM Gateway Comparison Audio and Video Codec Selection PSTN Numbering Plans MGCP Gateway Implementation MGCP Gateway Support in Cisco Unified Communications MGCP Gateway Implementation Considerations Implement an MGCP Gateway in Cisco Unified Communications Integrate Cisco IOS MGCP Gateways with Configure Cisco IOS MGCP Gateway Fractional PRIs Path Selection in Cisco Unified Communications Route Groups in Cisco Unified Communications Route Lists in Cisco Unified Communications Digit Manipulation Requirements with Multiple Paths Digit Manipulation Elements in Cisco Unified Communications PSTN Access Digit Manipulation Example H.323 and SIP Gateway Dial Peer Inbound Dial Peer Selection Discovery 1: Exploring Cisco IOS Gateway Outbound Dial Peer Selection Discovery 2: Exploring Cisco IOS Gateway Digit Manipulation Features Codec COR H.323 PSTN Gateway in Deployments Dial Plan Design and Documentation Cisco Unified Border Element Protocol Interworking on the Cisco Unified Border Element Media Flows on the Cisco Unified Border Element Codec Negotiation on the Cisco Unified Border Element PSTN SIP Access Requirements in Cisco Unified Communications

Requirements for the Cisco Unified Border Element Cisco Unified Border Element URI Dialing URI Dialing Requirements Cisco Unified Border Element URI Dialing Requirements Dial Plan Interworking Dial Plan Interworking Support Module 4: Media Resources Media Resources Audio Conferences Video Conferences Transcoders Media Termination Points Annunciators Music on Hold Video on Hold Trusted Relay Points MOH Support in Cisco Unified Communications Unicast and Multicast MOH MOH Audio Source Selection MOH Annunciator Support in Cisco Unified Communications Annunciator Procedure Media Resource Access Control Conference Bridge Selection Media Resource Access Control MTP Types and MTP Requirements for SIP Trunks MTP Requirements for H.323 MTP Procedure Module 5: Audio and Video Conferencing Devices That Support Audio or Video Conferencing Comparison of Audio Conference Bridges Comparison of Video Conference Bridges Conference Bridge Integration Options in Software Audio Conference Bridge Cisco IOS-based Conference Bridges and Cisco IOS-based Conference Bridge Cisco Telepresence MSE 8000 Cisco Telepresence MSE 8000 Feature Blades Cisco Telepresence MSE 8000 Capabilities Cisco Telepresence MSE 8000 Feature Blade Cisco Telepresence Server Integration of Cisco Telepresence Server and Cisco Unified Communications Example of Cisco Telepresence Server Integration Cisco Telepresence Conductor Options for Integrating Cisco Telepresence Conferencing Resources Integration of Cisco Telepresence Conductor and Cisco Unified Communications

Module 6: Quality of Service Issues in Packet-Switching Networks Solutions to Packet-Switching Network Issues Bandwidth Calculations\ Bandwidth Calculations for Layer 2 Overhead Bandwidth Calculations for Video Calls Three Models of QoS: Best-Effort Three Models of QoS: IntServ Resource Reservation Protocol Three Models of QoS: DiffServ Differentiated Services Code Point of QoS Components Classification Marking Mapping Classes and Markings Congestion Management Congestion Avoidance Policing Shaping Link Efficiency Methods: Compression Link Efficiency Methods: LFI Marking Methods Class-Based Markings Trust Boundaries Mapping Layer 2 CoS to Layer 3 QoS Marking Example Comparison of Policing and Shaping Class-Based Policing: Single Bucket Class-Based Policing: Dual Buckets Class-Based Policing: Dual Rate Class-Based Shaping Low Latency Queuing Monitoring LLQ Calculating Bandwidth for LLQ Example 1: Single-Rate Single Token Bucket Class-Based Policing Example 2: Single-Rate Dual Token Buckets Labs Class-Based Policing Example 3: Class-Based Shaping Configuring Cisco Unified Communications Initial Settings Deploying Endpoints and Users Implementing Endpoint Addressing and Call Routing Implementing Calling Privileges Implementing Call Coverage MGCP Gateways H.323 Gateways SIP Trunks Through Cisco Unified Border Element Using Cisco Unified Border Element for URI Dialing Implementing Annunciators and MOH Implementing Conference Bridges Implementing Cisco TelePresence Conductor