Overview In today s competitive business scenario, small businesses need an efficient phone system that can increase employee productivity, reduce telephony costs and provide high-endcall management features. Matrix NE is a next generation IP-PBX for small businesses sized between 6 to 32 users. A small yet powerful IP-PBX, NE provides all business-class telephony features to be productive, look professional and enhance customer services. KEY FEATURES Converged Platform NE is a true convergence of communication technologies with integrated interfaces for FXO (CO), GSM/3G and VoIP networks. NE intelligently selects the most cost-effective route to place local, mobile or long distance calls and reduces telephony costs. Flexible Phone Options NE offers flexibility to choose from convenient phone options such as analog phones, digital key phones, IP phones and Mobile phones as office extensions to communicate from device of user s choice.
KEY FEATURES Modular Architecture NE comes in standard configuration of CO Lines with Analog and Digital extensions to fulfill the essential requirements of start-up businesses. NE flexibly accommodates the growing communication requirements with optional interface modules such as GSM, UMTS (3G), VoIP Server, Voice Mail and Door Phone to integrate in the same platform in future. Enterprise-grade Features NE is embedded with advance functionalities and productivity enhancing features of enterprise-grade phone systems. Features such as Call Park, Transfer, Hold and Forward, Six-way Conference Calling, Automatic Route Selection, Automated-attendants, Web-based administration and many more are provided as built-in without any additional cost. VoIP Telephony More number of small businesses is embracing VoIP in their day-to-day office communication realizing the cost benefits and flexibilities offered by VoIP. NE sends all long distance calls via data packets over internet instead of traditional telephony networks. NE VoIP Server module comes with integrated Registrar, Proxy and Presence server. It can register up to 16 local or remote IP extensions and 4 SIP trunks. Ability to communicate from convenient device such as IP desk phone, SIP softphone or Mobile phones with SIP client adds another dimension to user flexibility. Open-Standard SIP IP Trunks and Extensions Presence Indication and IM Peer-to-Peer Calling Dynamic DNS client VoIP over UMTS (3G) Call Forking Fax over IP (T.38 and Pass-Through) Voice Mail and Integrated Auto-Attendant NE ensures uniform treatment to all customers with efficient routing and handling of calls, round-the-clock. Choice of multiple autoattendant languages, option to leave voice mail in non-availability, email notification of voice mail and automatic recording of important calls ensures professional business approach and enhanced customer service. 4 Auto-Attendants with Voice Guidance 32 Users and 5 Group Mailboxes Personalized Greetings and Messages Greetings by Day, Night, Holidays Voice Mail to Email Notification Conversation Recording up to 576 Hours Mobile Extensions Reaching to the mobile workforce on daily/hourly basis using traditional telephony networks such as POTS (CO) and GSM results in to significant increase in communication costs. The advanced mobility feature of NE enhances the user s flexibility to stay in touch with office communications utilizing system resources from the field.
KEY FEATURES Mobility Inside the Office Reaching to the mobile workforce on daily/hourly basis using traditional telephony networks such as POTS (CO) and GSM results in to significant increase in communication costs. The advanced mobility feature of NE enhances the user s flexibility to stay in touch with office communications utilizing system resources from the field. Mobility Outside the Office When the employees are out of the office at customer premises, remote sites or anywhere, they can use standard mobile phones as office extensions to stay connected with the office users and customers. All convenience features, preferences and settings available on user s desk phone follows on user s Wi-Fi and Mobile extensions. Dialling by extension number, Trunk access for outbound calls, Caller ID, Call Transfer, Auto-Attendant, Voice Mail, Conference and many more PBX features allows seamless on-site and off-site user mobility. Web-based Management NE offers a simple to use and intuitive web-based management wizard. Anyone with basic technical knowhow and computer skills can easily configure and program NE features for day-to-day operations. This makes troubleshooting a lot easier with its ability to program it from any part of the world. Basic features and settings are easy to understand and most of them can be configurable by user themselves. APPLICATION Communication Solution for Small Offices (6 to 32 Users)
KEY BENEFITS Control Call Costs Range of cost control features helps optimizing use of system resources and reduces monthly telephony bills considerably. Call budgeting on trunks and extensions Toll control for authorized usage of trunk line resources Call duration control to limit unwanted lengthy conversations Least cost routing for lowest call costs Mobile CUG for office and field workers for free calling Improve Staff Productivity NE offers all convenience features and productivity enhancing tools as available to enterprise users. Auto redial saves time spent in dialing of a busy number Distinctive ringing helps prior identification of an incoming call Conference helps quick decision making and reduces delays Hot line feature helps quick connectivity to a trunk or an extension Priority ensures calls from important numbers are served first Extend Business Reach Mobile workers can utilize full capabilities of NE phone system on their mobile phones. This enhances customer responsiveness and helps in quick decision making. Remain connected with office communications with mobility features Share voice mail, dial plan and class of services from mobile Use Mobile, Laptop or PDA as mobile extensions Hold and Transfer Customer calls and Initiate Conference with office users to give a complete solution Future-Proof Solution The state-of-the-art design and modular architecture allows connecting optional interfaces in the same platform, as and when required. Add or remove interface or user capacity as required in future Optional and field pluggable interface modules Open standard SIP support Built-in call routing gateway features Ease of Management Eliminate the need for dedicated IT staff. Users on their own can make minor changes such as allocating class of services, adding or removing extensions, configuring voice mail and lot more. Web-based local and remote management Multiple language support System localization as per country-specific parameters Password protected access
SPECIFICATIONS SPECIFICATIONS NE3 NE312 NE416 NE4 NE6 CO Ports 3 3 4 4 6 Single Line Telephones 6 12 16 10 14 Digital Key Phones 2 - - 2 2 VoIP Trunks* 8 8 8 8 8 IP Extensions* 16 16 16 16 16 GSM/UMTS(3G) Trunks* 2 2 2 2 2 Door Phone with Relay* 1 1 1 1 1 Ethernet Port Voice Mail System* Voice Messages Power Supply 10/100 Mbps RJ45 Port To Connect VoIP Users and Trunks, Web-based Programming and CDR Reports 4 Channels, 36 Mailboxes, Email Notification 16 Modules of 14 seconds each For Auto-Attendant, Voice Tones, Voice Help External Adaptor 24VDC@2 Dimensions 30 W x 4.25 H x 20 D cm (11.81 x 1.67 x 7.87 ) Unit Weight 1.190kg (2.62lbs) 1.220kg (2.69lbs) 1.300kg (2.87lbs) 1.220kg (2.69lbs) 1.300kg (2.87lbs) Shipping Weight 2.175kg (4.80lbs) 2.200kg (4.85lbs) 2.280kg (5.03lbs) 2.200kg (4.85lbs) 2.280kg (5.03lbs) Installation Wall Mount, Table-Top, 19 Rack Mount * Optional and Field Pluggable Module