Cisco WebEx Training Center

Cisco WebEx Training Center Host Orientation Kenneth Dowdell 12/07/2017

Agenda Value of Training Center Feature Review Content Sharing High Quality Video Video Sharing Breakout Sessions Administer Tests Visual Attention Indicator Quick Response Tools Threaded Q&A Polling Network Based Recording Integrated Hybrid Audio Reporting and Assessment e-commerce LMS Integration Next Steps

Cisco WebEx Training Center WebEx Training Center is a hosted online training solution that lets you deliver highly interactive, live instruction to any user, anywhere with Web access. It features innovative real-time tools, such as high-quality video and breakout sessions to actively engage learners and enhance retention. Training Center allows you simultaneously slash costs, extend audience reach, and provide a more impactful learning experience.

Online Instructional Challenges Class Effectiveness Class Interactivity Material Comprehension Participant Availability Knowing learners are engaged when there is no visual cue from the audience Measuring knowledge retention Making the class interactive and not just a one-way conversation Building rapport between instructors and learners Ensuring that learners are getting it and retaining the information after the class has ended Overcoming scheduling conflicts Leveraging availability of special guest instructors or presenters

Training Center Features

Content Sharing Presentation or Document Used to share any type document that can be printed from your computer, such as a PowerPoint, Word, or Excel document. Application Used to share one or more applications on your computer to demonstrate software or edit documents. Desktop Used to share your entire computer desktop including applications, windows, file directories, and so on. Whiteboard Used to write text and draw objects as if you were using a conference room whiteboard. Web Content Used to share a Web site so that attendees can navigate the content of the site independently. Web Browser Used to share a Web site so that attendees can watch you navigate the site.

High-Quality Video Engage learners and personalize the online training experience FEATURE HIGHLIGHTS High-quality resolution: 360p Active speaker switching View up to 6 video thumbnails at a time scroll to see more Lock in on presenter or participant Self adjusting video quality Display flexibility: theater mode, full screen mode, thumbnails Webcam or video cam

Real-Time Video Sharing c

Breakout Sessions Private, small group collaboration and brainstorming Promotes active participation and learning FEATURE HIGHLIGHTS Share documents, presentations, whiteboards, videos, applications etc. Choose to separate audio sub-conferences Pre-defined, manual or random assignment of attendees to sessions Broadcast messages to all breakout sessions Present content from breakout session in the main session Instructors can wander across breakout sessions

Integrated Testing Engine FEATURE HIGHLIGHTS Multiple question types Deliver tests before, during or after session Automatic scoring and reporting Store and re-use tests

Visual Attention Indicator Monitor individual and overall class attentiveness Allows you to course correct and regain audience attention FEATURE HIGHLIGHTS Individual attention indicator (!) next to name based on active window Global attentiveness meter for the class Data available under reports

Quick Response Tools Real-time feedback and communications with trainees FEATURE HIGHLIGHTS Hand raising Automatic ordering of raised hands (visible only to panelists) Yes/No or Agree/Disagree Indicate to instructor to go faster or go slower Emoticons Count of Yes/No answers Indicate to the instructor to go faster

Threaded Q&A Answer, track and manage audience questions during training FEATURE HIGHLIGHTS Question prioritization Questions can be asked and answered privately Response options Private Public Defer/dismiss Assign to colleague Marked as responded verbally

Polls Get instant feedback and opinions Share group views FEATURE HIGHLIGHTS Deliver multiple polls in one session Question formats: multiple choice/multiple answer, multiple choice/single answer, short answer Instant tabulation Show instant reports Share poll results Save poll results in consolidated file (.csv,.txt,.html)

Network-Based Recording Network-Based Recording Recorded and Saved to Network Network-Based Recording Accessed and Played on Network Record One Time Truncate Recording Play Back Many Times

Integrated Hybrid Audio Fully integrated audio for seamless experience host can know who s talking, mute/un-mute attendees individually or collectively FEATURE HIGHLIGHTS Telephony, VoIP or mixed mode options for flexibility and cost savings Mixed mode conferencing possible within main session and breakout sessions. Global access telephone numbers Call-in, call-back, toll and toll-free options Encourage usage of computer audio (VOIP) in order to avoid the typically higher cost telephony charges

Rich Reporting and Assessment Registration Attendance & Attention Polling Sessions Delivered Recorded Session Registration

E-Commerce Monetize training and instruction FEATURE HIGHLIGHTS Sell live or recorded sessions Supports US, CAN and UK currencies Flexible payment options Configure credit cards and currency Ability to edit/delete coupons PayPal PayFlow Pro and Website Payments Pro supported out-of-the box

LMS Integration FEATURE HIGHLIGHTS Bring WebEx synchronous and collaborative learning functionality to your Learning Management System WebEx Training Center s open APIs facilitate integration with different LMS platforms* Integrations can be performed by Cisco Advanced Services or your LMS partner *Cisco does not manage integrations

Q&A

THANK YOU!

Appendix

Centers Comparison Product Comparison Cisco WebEx Meeting Center Cisco WebEx Training Center Cisco WebEx Event Center Cisco WebEx Support Center Capacity Up to 1,000 Up to 1,000 Up to 3,000 Up to 10 Real-time presentation, application, desktop, browser and whiteboard sharing Desktop and App Only Polling Mobility Q&A Panel Visual Attention Indicator Breakout Sessions Testing Practice Room Custom Registration Lead scoring & sourcing Desktop Support, WebACD queue, System troubleshooting tools