Exhibit 4.1: Pricing and Volumes Matrix VA UC

VA180815UC Exhibit 4.1 Pricing and Volumes Matrix VA180815UC COMMONWEALTH OF VIRGINIA VIRGINIA INFORMATION TECHNOLOGIES AGENCY (VITA) SUPPLY CHAIN MANAGEMENT DIVISION 11751 MEADOWVILLE LANE CHESTER, VIRGINIA 23836

VA180815UC Supplier Instructions Tab Descriptions Total Estimated Charges This form specifies the Charges to VITA, and the estimated consumption, for the Resource Units Charges by Cost Type The Supplier should use this tab to provide the cost breakdown of the Charges, by expense type (e.g. Labor, Hardware, Software, etc.). These amounts are for informational purposes only and will help the Commonwealth understand the Supplier solution. Monthly Unit Rates Supplier must specify the Monthly Unit Rates for the Resource Units proposed by Supplier. Estimated Volumes Supplier input is required for the RU structure of this RFP, therefore, no Estimated Volumes by RU will be provided initially by VITA. Supplier should refer to Exhibit 4.1.1 (Current Consumption) for the current volumes consumed by VITA and use such volumes to populate the Estimated Volumes for its proposed RU Structure. No organic growth, or reduction should be assumed. HSC This form should be populated according to the proposed Server refresh schedule and is meant to provide visibility into the Hardware Charges for Server & Storage noninfrastructure equipment. PassThrough This form is to be left blank by supplier and is intended for future use in circumstances in which VITA requests supplier to procure Hardware or Software on their behalf in accordance to Section 5 Exhibit 4.0 (Pricing and Financial Provisions). Milestone Charges This form is to be used to specify onetime Implementation charges by Milestone and by date. This form should be completed assuming two scenarios: 1. Payment of Milestones upon completion, and 2. Amortization of payments over the life of the initial Term. Migration Milestone Charges Page 2 of 31

VA180815UC This form is to be used to specify the migration charges by Milestone and by date. Supplier Investments The Supplier should use this form to identify investments that it will be making over the term of the contract. These investments are not in addition to Unit Rate Charges and should be recovered in the Unit Rate Charges and excluded from the Implementation Charges. The investments identified in this form should support the Supplier's proposed technical solution and be the basis of the nonpunitive required fees in the event VITA decides to exercise its right to terminate the Agreement. This form should reflect the actual cash investment as incurred. Termination The Supplier should itemize its direct nonrecovered costs in the tables provided for Termination for Convenience. These dollar amounts shall be the effective termination expense caps for each termination expense category in accordance with Section 14 of Exhibit 4.0 (Pricing and Financial Provisions). Inflation Sensitivity For each of the Resource Units in its proposed RU Structure the Supplier must document the percentage of Charges that are affected by the inflationary impact on Supplier's delivery of the Services ("Inflation Sensitivity") and which shall be applied on any inflation/deflation adjustment that is due. The inflation/deflation adjustment shall use "CPIU" as published by the US Bureau of Labor Statistics for purposes of determining actual inflation, regardless of the location where the Supplier incurs costs associated with the delivery of Services. See Section 10 of Exhibit 4.0 for more information. Rate Card Supplier should use this form to provide a list of available Resource Types for FTE Services and the applicable hourly rates, inclusive of travel. These Resource Types will be available for Solution Services (projects) in accordance with Section 4 of Exhibit 4.0 (Pricing and Financial Provisions). Page 3 of 31

VA180815UC Summary of Charges () Charge Description Server Services Option Year Year 1 * Year 2 Year 3 Year 4 Year 5 Year 6 6 Year Total Year 7 Year 8 Year 9 Year 10 10 Years Total Base Charges 33,528,123 35,244,922 35,839,161 36,456,878 36,982,358 37,774,117 215,825,558 35,234,219 35,234,219 35,363,830 35,363,830 357,021,656 PassThrough Expenses 4,426,868 4,426,868 4,176,122 3,988,062 275,400 275,400 17,568,720 275,400 275,400 275,400 275,400 18,670,320 Transition Charges (*) 9,098,000 2,193,637 1,077,736 12,369,374 12,369,374 TOTAL SERVER SERVICES 47,052,991 41,865,427 41,093,019 40,444,940 37,257,758 38,049,517 245,763,651 35,509,619 35,509,619 35,639,230 35,639,230 388,061,349 (*) Shows Y1 / Y1 combined Page 4 of 31

VA180815UC Total Estimated Charges (Annual Amounts in ) Renewal Option 1 Renewal Option 2 Resource Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 6 Year Total Year 7 Year 8 8 Year Total Year 9 Year 10 10 Year Total CROSS FUNCTIONAL Cross Functional Services Account Management 3,655,886 3,303,458 3,303,458 3,303,458 3,303,458 3,303,458 20,173,176 3,939,696 3,939,696 28,052,568 3,939,696 3,939,696 35,931,960 Subtotal 3,655,886 3,303,458 3,303,458 3,303,458 3,303,458 3,303,458 20,173,176 3,939,696 3,939,696 28,052,568 3,939,696 3,939,696 35,931,960 SERVER & STORAGE Hardware Charge Hardware Services Charge Hardware Service Charge (HSC) Host of Remote VM (Linux or Windows) 20,187 40,374 55,056 69,737 84,419 78,913 348,687 348,687 348,687 3,180,183 Hardware Service Charge (HSC) Host of Unix VM 636,037 636,037 636,037 636,037 636,037 3,180,183 3,180,183 9,272,967 Hardware Service Charge (HSC) Physical x86 628,148 1,205,999 1,554,673 1,872,079 2,181,681 1,830,386 9,272,967 9,272,967 2,035,802 Hardware Service Charge (HSC) Physical Unix Servers 407,160 407,160 407,160 407,160 407,160 2,035,802 2,035,802 1,796,318 Hardware Service Charge (HSC) Remote NAS & SAN 38,053 289,100 348,264 386,318 386,318 348,264 1,796,318 1,796,318 1,369,565 Hardware Service Charge (HSC) Existing Hardware Asset Maintenance 913,043 365,217 91,304 1,369,565 1,369,565 18,003,522 Subtotal 1,599,433 2,943,887 3,092,495 3,371,331 3,695,615 3,300,761 18,003,522 18,003,522 Private Cloud Hardware Allocation (Central DC) Virtual Cores 108,799 118,867 125,370 130,695 134,989 141,206 759,925 141,206 141,206 1,042,337 141,206 141,206 1,324,748 Virtual Memory 257,954 275,674 285,789 293,858 300,139 311,081 1,724,496 311,081 311,081 2,346,658 311,081 311,081 2,968,821 Subtotal 366,754 394,541 411,159 424,553 435,128 452,287 2,484,421 452,287 452,287 3,388,995 452,287 452,287 4,293,569 Software Charges Software Services Charge Linux 766,920 766,920 766,920 766,920 766,920 766,920 4,601,520 766,920 766,920 6,135,360 766,920 766,920 7,669,200 Windows AIX HPUX 34,706 34,706 34,706 34,706 34,706 34,706 208,235 34,706 34,706 277,647 34,706 34,706 347,059 Solaris 676,588 609,882 552,706 495,529 447,882 400,235 3,182,824 400,235 400,235 3,983,294 400,235 400,235 4,783,765 Subtotal 1,478,214 1,411,508 1,354,332 1,297,155 1,249,508 1,201,861 7,992,579 1,201,861 1,201,861 10,396,301 1,201,861 1,201,861 12,800,024 Server Support Charges Server Support Services Physical (Primary DC) Windows Server Tier 1 Windows Server Tier 1 Cluster Windows Server Tier 2 Windows Server Tier 3 1,228,800 1,083,802 955,515 842,047 741,718 667,547 5,519,429 667,547 667,547 6,854,522 667,547 667,547 8,189,615 Linux Server Tier 1 Linux Server Tier 1 Cluster Linux Server Tier 2 Linux Server Tier 3 981,000 868,774 769,182 680,822 602,442 542,197 4,444,417 542,197 542,197 5,528,812 542,197 542,197 6,613,206 UNIX 142,800 119,808 102,816 86,401 75,265 65,857 592,948 65,857 65,857 724,662 65,857 65,857 856,376 Appliance Tier 1 Appliance Tier 3 4,800 4,800 4,800 4,800 4,800 4,800 28,800 4,800 4,800 38,400 4,800 4,800 48,000 Server Support Services Virtual (Primary DC) Windows Server Tier 1 Windows Server Tier 2 2,177,028 2,231,798 2,273,482 2,303,554 2,323,323 2,382,580 13,691,766 2,382,580 2,382,580 18,456,927 2,382,580 2,382,580 23,222,087 Linux Server Tier 1 Linux Server Tier 2 517,104 581,882 637,125 683,893 723,127 768,696 3,911,828 768,696 768,696 5,449,221 768,696 768,696 6,986,613 UNIX 312,000 306,000 300,000 918,000 918,000 918,000 Appliance Tier 1 Appliance Tier 3 Server Support Services Physical (Agency) Windows Server Tier 2 Windows Server Tier 3 828,960 813,888 798,816 783,744 768,672 768,672 4,762,752 768,672 768,672 6,300,096 768,672 768,672 7,837,440 Linux Server Tier 2 Linux Server Tier 3 66,000 64,800 63,600 62,400 61,200 61,200 379,200 61,200 61,200 501,600 61,200 61,200 624,000 UNIX 224,400 219,600 215,040 211,200 206,880 206,880 1,284,000 206,880 206,880 1,697,760 206,880 206,880 2,111,520 Appliance Tier 3 5,280 5,280 5,280 5,280 5,280 5,280 31,680 5,280 5,280 42,240 5,280 5,280 52,800 Server Support Services Virtual (Agency) Windows Server Tier 2 330,120 323,820 317,520 311,220 304,920 304,920 1,892,520 304,920 304,920 2,502,360 304,920 304,920 3,112,200 Windows Server Tier 3 Linux Server Tier 2 15,444 15,228 15,012 14,796 14,580 14,580 89,640 14,580 14,580 118,800 14,580 14,580 147,960 Linux Server Tier 3 UNIX Appliance Tier 2 Appliance Tier 3 Subtotal 6,833,736 6,639,480 6,458,189 5,990,157 5,832,208 5,793,210 37,546,979 5,793,210 5,793,210 49,133,399 5,793,210 5,793,210 60,719,818 Server Support Services (Misc) Application / Web Server Monitoring Subtotal Virtual Application and Utility Applications EAPS Instance 273,600 273,600 273,600 273,600 273,600 273,600 1,641,600 273,600 273,600 2,188,800 273,600 273,600 2,736,000 EAPS EndUser 228,960 228,960 228,960 228,960 228,960 228,960 1,373,760 228,960 228,960 1,831,680 228,960 228,960 2,289,600 Citrix License 709,140 709,140 709,140 709,140 709,140 709,140 4,254,840 709,140 709,140 5,673,120 709,140 709,140 7,091,400 Subtotal 1,211,700 1,211,700 1,211,700 1,211,700 1,211,700 1,211,700 7,270,200 1,211,700 1,211,700 9,693,600 1,211,700 1,211,700 5,025,600 Storage Services Storage Services (Central) Storage SAN Tier 1 Central Data Centers 3,381,962 3,558,412 3,736,332 3,914,253 4,305,678 4,736,246 23,632,884 4,736,246 4,736,246 33,105,376 4,736,246 4,736,246 42,577,868 Storage SAN/NAS Tier 2 Central Data Centers 3,886,788 4,061,693 4,232,712 4,397,317 4,837,049 5,320,754 26,736,312 5,320,754 5,320,754 37,377,819 5,320,754 5,320,754 48,019,326 Storage SAN/NAS Tier 3 Central Data Centers 177,285 186,281 192,103 197,225 216,948 238,643 1,208,485 238,643 238,643 1,685,771 238,643 238,643 2,163,057 Backup of Local Attached Storage Per GB Protected 1,539,991 1,440,636 1,341,282 1,241,928 1,241,928 1,241,928 8,047,693 1,241,928 1,241,928 10,531,549 1,241,928 1,241,928 13,015,405 Storage SAN/NAS Tier 2 Agency Data Centers 976,979 1,027,952 1,079,350 1,130,747 1,243,822 1,368,204 6,827,055 1,368,204 1,368,204 9,563,463 1,368,204 1,368,204 12,299,872 Subtotal 9,963,004 10,274,975 10,581,779 10,881,471 11,845,425 12,905,775 66,452,429 12,905,775 12,905,775 92,263,979 12,905,775 12,905,775 118,075,529 Database Services MS SQL Database Services Monitoring 376,005 368,485 361,115 353,893 353,893 353,893 2,167,286 353,893 353,893 2,875,072 353,893 353,893 3,582,858 Physical Administration 455,762 446,646 437,714 428,959 428,959 428,959 2,626,999 428,959 428,959 3,484,918 428,959 428,959 4,342,836 EDS Service 19,430 19,042 18,661 18,288 18,288 18,288 111,996 18,288 18,288 148,572 18,288 18,288 185,147 Logical Administration Oracle Database Services Monitoring 273,862 268,385 263,017 257,757 257,757 257,757 1,578,534 257,757 257,757 2,094,048 257,757 257,757 2,609,562 Physical Administration Single Node 325,509 318,999 312,619 306,366 306,366 306,366 1,876,225 306,366 306,366 2,488,957 306,366 306,366 3,101,690 Physical Administration Clustered EDS Service 14,031 13,750 13,475 13,206 13,206 13,206 80,872 13,206 13,206 107,283 13,206 13,206 133,694 Logical Administration Page 5 of 31

VA180815UC Subtotal 1,464,599 1,435,307 1,406,601 1,378,469 1,378,469 1,378,469 8,441,913 1,378,469 1,378,469 11,198,850 1,378,469 1,378,469 13,955,788 Disaster Recovery Services Disaster Recovery Services Base Fee 253,368 253,368 253,368 253,368 253,368 253,368 1,520,208 253,368 253,368 2,026,944 253,368 253,368 2,533,680 Tier 1 RTO< 4 hours 27,540 57,834 91,157 127,813 168,134 472,479 168,134 168,134 808,748 168,134 168,134 1,145,017 Tier 2 RTO 424 hours 183,600 201,960 222,156 244,372 268,809 295,690 1,416,586 295,690 295,690 2,007,965 295,690 295,690 2,599,345 Tier 3 RTO 2548 hours 16,320 17,952 19,747 21,722 23,894 26,284 125,919 26,284 26,284 178,486 26,284 26,284 231,053 Tier 4 RTO 4972 hours 43,200 47,520 52,272 57,499 63,249 69,574 333,314 69,574 69,574 472,462 69,574 69,574 611,610 Subtotal 496,488 548,340 605,377 668,118 737,133 813,050 3,868,506 813,050 813,050 5,494,605 813,050 813,050 7,120,705 TOTAL SERVER & STORAGE CHARGES 23,413,927 24,859,739 25,121,632 25,222,954 26,385,186 27,057,112 152,060,549 23,756,351 23,756,351 199,573,252 23,756,351 23,756,351 247,085,954 DATA CENTER MANAGEMENT Supplier Data Centers Rack Unit 343,200 624,624 1,020,814 1,447,700 1,505,608 4,941,946 1,565,832 1,565,832 8,073,611 1,628,466 1,628,466 11,330,542 Secured Cage 31,476 31,476 94,428 94,428 94,428 346,236 94,428 94,428 535,092 94,428 94,428 723,948 Secondary Data Center Allocated Power 1,234,050 1,283,412 1,334,748 1,388,138 1,443,664 1,501,411 8,185,423 1,561,467 1,561,467 11,308,357 1,623,926 1,623,926 14,556,208 Cross Connect 26,250 27,300 28,392 29,528 30,709 31,937 174,116 33,215 33,215 240,545 34,543 34,543 309,631 Power Consumption 63,024 65,545 68,167 70,893 73,729 76,678 418,037 79,745 79,745 577,528 82,935 82,935 743,398 Subtotal 1,323,324 1,750,933 2,087,407 2,603,802 3,090,230 3,210,062 14,065,758 3,334,687 3,334,687 20,735,132 3,464,298 3,464,298 27,663,728 TOTAL DATA CENTER MANAGEMENT CHARGES 1,323,324 1,750,933 2,087,407 2,603,802 3,090,230 3,210,062 14,065,758 3,334,687 3,334,687 20,735,132 3,464,298 3,464,298 27,663,728 DATA CENTER LAN Existing Data Centers: LAN Management and Remediation 1,459,009 1,143,720 1,139,665 1,139,665 4,882,058 4,882,058 4,882,058 Supplier Data Centers: LAN Base Fee 363,043 726,087 726,087 726,087 726,087 726,087 3,993,477 726,087 726,087 5,445,650 726,087 726,087 6,897,823 IPAM/DNS/DHCP/NTP Appliances 18,690 37,380 37,380 37,380 53,865 53,865 238,559 53,865 53,865 454,019 53,865 53,865 669,479 Load Balancer 90,478 180,957 180,913 180,913 180,913 180,913 995,086 180,913 180,913 1,718,738 180,913 180,913 2,442,389 Client VPN 38,885 77,770 77,741 77,741 77,741 77,741 427,616 77,741 77,741 738,579 77,741 77,741 1,049,541 Cloud Enabled Network Subtotal 1,970,106 2,165,912 2,161,784 2,161,784 1,038,605 1,038,605 10,536,797 1,038,605 1,038,605 13,239,043 1,038,605 1,038,605 15,941,290 TOTAL DATA CENTER LAN CHARGES 1,970,106 2,165,912 2,161,784 2,161,784 1,038,605 1,038,605 10,536,797 1,038,605 1,038,605 13,239,043 1,038,605 1,038,605 15,941,290 DIRECTORY SERVICES Directory Services Directory Service 2,627,103 2,627,103 2,627,103 2,627,103 2,627,103 2,627,103 15,762,615 2,627,103 2,627,103 21,016,820 2,627,103 2,627,103 26,271,025 Single Sign On Identity Management 537,777 537,777 537,777 537,777 537,777 537,777 3,226,663 537,777 537,777 4,302,218 537,777 537,777 5,377,772 Subtotal 3,164,880 3,164,880 3,164,880 3,164,880 3,164,880 3,164,880 18,989,279 3,164,880 3,164,880 25,319,038 3,164,880 3,164,880 31,648,798 TOTAL DIRECTORY SERVICES CHARGES 3,164,880 3,164,880 3,164,880 3,164,880 3,164,880 3,164,880 18,989,279 3,164,880 3,164,880 25,319,038 3,164,880 3,164,880 31,648,798 GRAND TOTAL CHARGES 33,528,123 35,244,922 35,839,161 36,456,878 36,982,358 37,774,117 215,825,558 35,234,219 35,234,219 286,919,033 35,363,830 35,363,830 358,271,729 Page 6 of 31

VA180815UC Resource Description Metric 1.0 Year 1 Monthly Unit Rates () Year 2 Year 3 CROSS FUNCTIONAL Cross Functional Services Account Management Fixed 304,657 275,288 275,288 275,288 275,288 275,288 328,308 328,308 328,308 328,308 Year 4 Year 5 Year 6 Renewal Option 1 Renewal Option 2 Year 7 Year 8 Year 9 Year 10 SERVER & STORAGE Hardware Charge Hardware Services Charge Hardware Service Charge (HSC) Host of Remote VM (Linux or Window Dollars Hardware Service Charge (HSC) Host of Unix VM Dollars Hardware Service Charge (HSC) Physical x86 Dollars Hardware Service Charge (HSC) Physical Unix Servers Dollars Hardware Service Charge (HSC) Remote NAS & SAN Dollars Hardware Service Charge (HSC) Existing Hardware Asset Maintenance Dollars Dollars Private Cloud Hardware Allocation (Central DC) Virtual Cores Core 2.50 2.50 2.45 2.40 2.35 2.35 2.35 2.35 2.35 2.35 Virtual Memory GB 1.10 1.10 1.08 1.06 1.04 1.04 1.04 1.04 1.04 1.04 Software Charges Software Services Charge Linux (Physical or Virtual nodes) Instance 110.00 110.00 110.00 110.00 110.00 110.00 110.00 110.00 110.00 110.00 Windows Instance 37.50 37.50 37.50 37.50 37.50 37.50 37.50 37.50 37.50 37.50 AIX Processor 103.82 103.82 103.82 103.82 103.82 103.82 103.82 103.82 103.82 103.82 HPUX Processor 289.22 289.22 289.22 289.22 289.22 289.22 289.22 289.22 289.22 289.22 Solaris Processor 397.06 397.06 397.06 397.06 397.06 397.06 397.06 397.06 397.06 397.06 Server Support Charges Server Support Services Physical (Primary DC) Windows Server Tier 1 Server 307.50 301.25 295.00 290.00 283.75 283.75 283.75 283.75 283.75 283.75 Windows Server Tier 1 Cluster Server 492.00 482.00 472.00 464.00 454.00 454.00 454.00 454.00 454.00 454.00 Windows Server Tier 2 Server 246.00 241.00 236.00 232.00 227.00 227.00 227.00 227.00 227.00 227.00 Windows Server Tier 3 Server 200.00 196.00 192.00 188.00 184.00 184.00 184.00 184.00 184.00 184.00 Linux Server Tier 1 Server 370.00 363.75 357.50 351.25 346.24 346.24 346.24 346.24 346.24 346.24 Linux Server Tier 1 Cluster Server 592.00 582.00 572.00 562.00 553.99 553.99 553.99 553.99 553.99 553.99 Linux Server Tier 2 Server 296.00 291.00 286.00 281.00 276.99 276.99 276.99 276.99 276.99 276.99 Linux Server Tier 3 Server 250.00 246.00 242.00 238.00 234.00 234.00 234.00 234.00 234.00 234.00 UNIX Server 425.00 416.00 408.00 400.01 392.01 392.01 392.01 392.01 392.01 392.01 Appliance Tier 1 Server 75.00 75.00 75.00 75.00 75.00 75.00 75.00 75.00 75.00 75.00 Appliance Tier 3 Server 50.00 50.00 50.00 50.00 50.00 50.00 50.00 50.00 50.00 50.00 Server Support Services Virtual (Primary DC) Windows Server Tier 1 Instance 195.00 192.00 189.00 186.00 183.00 183.00 183.00 183.00 183.00 183.00 Windows Server Tier 2 Instance 159.00 156.00 153.00 150.00 147.00 147.00 147.00 147.00 147.00 147.00 Linux Server Tier 1 Instance 238.50 234.00 229.50 225.00 220.50 220.50 220.50 220.50 220.50 220.50 Linux Server Tier 2 Instance 189.00 186.00 183.00 180.00 177.00 177.00 177.00 177.00 177.00 177.00 UNIX Instance 260.00 255.00 250.00 245.00 240.00 240.00 240.00 240.00 240.00 240.00 Appliance Tier 1 Instance 75.00 73.50 72.00 70.50 69.00 69.00 69.00 69.00 69.00 69.00 Appliance Tier 3 Instance 50.00 49.00 48.00 47.00 46.00 46.00 46.00 46.00 46.00 46.00 Server Support Services Physical (Agency) Windows Server Tier 2 Server 270.00 265.00 260.00 255.00 250.00 250.00 250.00 250.00 250.00 250.00 Windows Server Tier 3 Server 220.00 216.00 212.00 208.00 204.00 204.00 204.00 204.00 204.00 204.00 Linux Server Tier 2 Server 325.00 320.00 315.00 310.00 305.00 305.00 305.00 305.00 305.00 305.00 Linux Server Tier 3 Server 275.00 270.00 265.00 260.00 255.00 255.00 255.00 255.00 255.00 255.00 UNIX Server 467.50 457.50 448.00 440.00 431.00 431.00 431.00 431.00 431.00 431.00 Appliance Tier 3 Server 55.00 55.00 55.00 55.00 55.00 55.00 55.00 55.00 55.00 55.00 Server Support Services Virtual (Agency) Windows Server Tier 2 Instance 214.50 211.50 208.50 205.50 202.50 202.50 202.50 202.50 202.50 202.50 Windows Server Tier 3 Instance 175.00 172.00 169.00 166.00 163.00 163.00 163.00 163.00 163.00 163.00 Linux Server Tier 2 Instance 262.00 257.00 252.00 247.00 242.00 242.00 242.00 242.00 242.00 242.00 Linux Server Tier 3 Instance 207.00 204.00 201.00 198.00 195.00 195.00 195.00 195.00 195.00 195.00 UNIX Instance 286.00 281.00 276.00 271.00 266.00 266.00 266.00 266.00 266.00 266.00 Page 7 of 31

VA180815UC Appliance Tier 2 Instance 82.50 80.85 79.20 77.55 75.90 75.90 75.90 75.90 75.90 75.90 Appliance Tier 3 Instance 55.00 53.90 52.80 51.70 50.60 50.60 50.60 50.60 50.60 50.60 Server Support Services (Misc) Application / Web Server Monitoring Instance 25.50 25.50 25.50 25.50 25.50 25.50 25.50 25.50 25.50 25.50 Virtual Application and Utility Applications EAPS Instance Instance 3,800.00 3,800.00 3,800.00 3,800.00 3,800.00 3,800.00 3,800.00 3,800.00 3,800.00 3,800.00 EAPS EndUser per User 36.00 36.00 36.00 36.00 36.00 36.00 36.00 36.00 36.00 36.00 Citrix License per User 111.50 111.50 111.50 111.50 111.50 111.50 111.50 111.50 111.50 111.50 Storage Services Storage Services (Central) Storage SAN Tier 1 Central Data Centers Per GB 0.47 0.45 0.43 0.41 0.41 0.41 0.41 0.41 0.41 0.41 Storage SAN/NAS Tier 2 Central Data Centers Per GB 0.41 0.39 0.37 0.35 0.35 0.35 0.35 0.35 0.35 0.35 Storage SAN/NAS Tier 3 Central Data Centers Per GB 0.34 0.33 0.31 0.29 0.29 0.29 0.29 0.29 0.29 0.29 Backup of Local Attached Storage Per GB Protected Per GB 0.31 0.29 0.27 0.25 0.25 0.25 0.25 0.25 0.25 0.25 Storage SAN/NAS Tier 2 Agency Data Centers Per GB 0.46 0.44 0.42 0.40 0.40 0.40 0.40 0.40 0.40 0.40 Database Services MS SQL Database Services Monitoring Per Instance 196.45 192.52 188.67 184.90 184.90 184.90 184.90 184.90 184.90 184.90 Physical Administration Single Node Per Instance 238.12 233.36 228.69 224.12 224.12 224.12 224.12 224.12 224.12 224.12 EDS Service Per Instance 404.80 396.70 388.77 380.99 380.99 380.99 380.99 380.99 380.99 380.99 Logical Administration Hourly Rate Card Rate Card Rate Card Rate Card Rate Card Rate Card Rate Card Rate Card Rate Card Rate Card Oracle Database Services Monitoring Per Instance 262.32 257.07 251.93 246.89 246.89 246.89 246.89 246.89 246.89 246.89 Physical Administration Single Node Per Instance 311.79 305.55 299.44 293.45 293.45 293.45 293.45 293.45 293.45 293.45 Physical Administration Clustered Per Instance 471.93 462.49 453.24 444.18 444.18 444.18 444.18 444.18 444.18 444.18 EDS Service Per Instance 389.74 381.95 374.31 366.82 366.82 366.82 366.82 366.82 366.82 366.82 Logical Administration Hourly Rate Card Rate Card Rate Card Rate Card Rate Card Rate Card Rate Card Rate Card Rate Card Rate Card Disaster Recovery Services Disaster Recovery Services Base Fee Fixed 21,114.00 21,114.00 21,114.00 21,114.00 21,114.00 21,114.00 21,114.00 21,114.00 21,114.00 21,114.00 Tier 1 RTO< 4 hours Per Instance 150.00 150.00 150.00 150.00 150.00 150.00 150.00 150.00 150.00 150.00 Tier 2 RTO 424 hours Per Instance 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 100.00 Tier 3 RTO 2548 hours Per Instance 80.00 80.00 80.00 80.00 80.00 80.00 80.00 80.00 80.00 80.00 Tier 4 RTO 4972 hours Per Instance 60.00 60.00 60.00 60.00 60.00 60.00 60.00 60.00 60.00 60.00 DATA CENTER MANAGEMENT Supplier Data Centers Rack Unit Per Rack 1,375.00 1,430.00 1,487.20 1,546.69 1,608.56 1,672.90 1,739.81 1,739.81 1,809.41 1,809.41 Secured Cage Per Cage 2,623.00 2,623.00 2,623.00 2,623.00 2,623.00 2,623.00 2,623.00 2,623.00 2,623.00 2,623.00 DR Data Center Allocated Power Per KW 237.50 247.00 256.88 267.16 277.84 288.96 300.51 300.51 312.53 312.53 Cross Connect per Connection 437.50 455.00 473.20 492.13 511.81 532.29 553.58 553.58 575.72 575.72 Power Consumption per Kwh 0.1313 0.1366 0.1420 0.1477 0.1536 0.1597 0.1661 0.1661 0.1728 0.1728 DATA CENTER LAN Existing Data Centers: LAN Management and Remediation Fixed 121,584 95,309.97 94,972.05 94,972.05 94,972.05 94,972.05 94,972.05 94,972.05 94,972.05 94,972.05 Supplier Data Centers: LAN Base Fee Fixed 60,507.22 60,507.22 60,507.22 60,507.22 60,507.22 60,507.22 60,507.22 60,507.22 60,507.22 60,507.22 IPAM/DNS/DHCP/NTP Appliances per Device 519.16 519.16 519.16 519.16 748.12 748.12 748.12 748.12 748.12 748.12 Load Balancer per Device 3,769.93 3,769.93 3,769.02 3,769.02 3,769.02 3,769.02 3,769.02 3,769.02 3,769.02 3,769.02 Client VPN per Device 1,620.20 1,620.20 1,619.59 1,619.59 1,619.59 1,619.59 1,619.59 1,619.59 1,619.59 1,619.59 Cloud Enabled Network per 1 Gbps 3,249.04 3,249.04 3,249.04 3,249.04 3,249.04 3,249.04 3,249.04 3,249.04 3,249.04 3,249.04 Page 8 of 31

VA180815UC DIRECTORY SERVICES Directory Services Directory Service Per User 3.21 3.21 3.21 3.21 3.21 3.21 3.21 3.21 3.21 3.21 Single Sign On Identity Management Per User 0.77 0.77 0.77 0.77 0.77 0.77 0.77 0.77 0.77 0.77 Page 9 of 31

VA180815UC Estimated Monthly Volumes Resource Description Metric Year 1 Year 2 Year 3 CROSS FUNCTIONAL Cross Functional Services Account Management Fixed 1 1 1 1 1 1 1 1 1 1 Year 4 Year 5 Year 6 Renewal Option 1 Renewal Option 2 Year 7 Year 8 Year 9 Year 10 SERVER & STORAGE Hardware Charge Hardware Services Charge Hardware Service Charge (HSC) Host of Remote VM (Linux or Window Dollars 11 11 8 8 8 8 8 8 8 8 Hardware Service Charge (HSC) Host of Unix VM Dollars 5 5 5 Hardware Service Charge (HSC) Physical x86 Dollars 367 342 213 199 187 176 Hardware Service Charge (HSC) Physical Unix Servers Dollars 15 15 5 Hardware Service Charge (HSC) Remote NAS & SAN Dollars 1 127 35 1 126 35 Hardware Service Charge (HSC) Existing Hardware Asset Maintenance Dollars 1 1 1 1 1 1 Private Cloud Hardware Allocation (Central DC) Virtual Cores Core 3,627 3,962 4,264 4,536 4,781 5,001 5,001 5,001 5,001 5,001 Virtual Memory GB 19,542 20,884 22,093 23,180 24,159 25,039 25,039 25,039 25,039 25,039 Software Charges Software Services Charge Linux Phy Instance 581 581 581 581 581 581 581 581 581 581 Windows Instance AIX Processor HPUX Processor 10 10 10 10 10 10 10 10 10 10 Solaris Processor 142 128 116 104 94 84 84 84 84 84 Server Support Charges Server Support Services Physical (Primary DC) Windows Server Tier 1 Server Windows Server Tier 1 Cluster Server Windows Server Tier 2 Server Windows Server Tier 3 Server 512 461 415 373 336 302 302 302 302 302 Linux Server Tier 1 Server Linux Server Tier 1 Cluster Server Linux Server Tier 2 Server Linux Server Tier 3 Server 327 294 265 238 215 193 193 193 193 193 UNIX Server 28 24 21 18 16 14 14 14 14 14 Appliance Tier 1 Server Appliance Tier 3 Server 8 8 8 8 8 8 8 8 8 8 Server Support Services Virtual (Primary DC) Windows Server Tier 1 Instance Windows Server Tier 2 Instance 1,141 1,192 1,238 1,280 1,317 1,351 1,351 1,351 1,351 1,351 Linux Server Tier 1 Instance Linux Server Tier 2 Instance 228 261 290 317 340 362 362 362 362 362 UNIX Instance 100 100 100 Appliance Tier 1 Instance Appliance Tier 3 Instance Server Support Services Physical (Agency) Windows Server Tier 2 Server Windows Server Tier 3 Server 314 314 314 314 314 314 314 314 314 314 Linux Server Tier 2 Server Linux Server Tier 3 Server 20 20 20 20 20 20 20 20 20 20 UNIX Server 40 40 40 40 40 40 40 40 40 40 Page 10 of 31

VA180815UC Appliance Tier 3 Server 8 8 8 8 8 8 8 8 8 8 Server Support Services Virtual (Agency) Windows Server Tier 2 Instance 105 105 105 105 105 105 105 105 105 105 Windows Server Tier 3 Instance Linux Server Tier 2 Instance 6 6 6 6 6 6 6 6 6 6 Linux Server Tier 3 Instance UNIX Instance Appliance Tier 2 Instance Appliance Tier 3 Instance Server Support Services (Misc) Application / Web Server Monitoring Instance Virtual Application and Utility Applications EAPS Instance Instance 6 6 6 6 6 6 6 6 6 6 EAPS EndUser per User 530 530 530 530 530 530 530 530 530 530 Citrix License per User 530 530 530 530 530 530 530 530 530 530 Storage Services Storage Services (Central) Storage SAN Tier 1 Central Data Centers Per GB 600,661 660,727 726,800 799,480 879,428 967,371 967,371 967,371 967,371 967,371 Storage SAN Tier 2 Central Data Centers Per GB 793,870 873,257 960,583 1,056,641 1,162,305 1,278,536 1,278,536 1,278,536 1,278,536 1,278,536 Storage SAN Tier 3 Central Data Centers Per GB 43,236 47,560 52,316 57,547 63,302 69,632 69,632 69,632 69,632 69,632 Backup of Local Attached Storage Per GB Protected Per GB 413,976 413,976 413,976 413,976 413,976 413,976 413,976 413,976 413,976 413,976 Storage SAN/NAS Tier 2 Agency Data Centers Per GB 176,989 194,688 214,157 235,572 259,130 285,043 285,043 285,043 285,043 285,043 Database Services MS SQL Database Services Monitoring Per Instance 160 160 160 160 160 160 160 160 160 160 Physical Administration Single Node Per Instance 160 160 160 160 160 160 160 160 160 160 EDS Service Per Instance 4 4 4 4 4 4 4 4 4 4 Logical Administration Hourly Oracle Database Services Monitoring Per Instance 87 87 87 87 87 87 87 87 87 87 Physical Administration Single Node Per Instance 87 87 87 87 87 87 87 87 87 87 Physical Administration Clustered Per Instance EDS Service Per Instance 3 3 3 3 3 3 3 3 3 3 Logical Administration Hourly Disaster Recovery Services Disaster Recovery Services Base Fee Fixed 1 1 1 1 1 1 1 1 1 1 Tier 1 RTO< 4 hours Per Instance 15 32 51 71 93 93 93 93 93 Tier 2 RTO 424 hours Per Instance 153 168 185 204 224 246 246 246 246 246 Tier 3 RTO 2548 hours Per Instance 17 19 21 23 25 27 27 27 27 27 Tier 4 RTO 4972 hours Per Instance 60 66 73 80 88 97 97 97 97 97 DATA CENTER MANAGEMENT Supplier Data Centers Rack Unit Per Rack 20 35 55 75 75 75 75 75 75 Secured Cage Per Cage 1 1 3 3 3 3 3 3 3 Secondary Data Center Allocated Power Per KW 433 433 433 433 433 433 433 433 433 433 Cross Connect per Connection 5 5 5 5 5 5 5 5 5 5 Power Consumption per Kwh 40,000 40,000 40,000 40,000 40,000 40,000 40,000 40,000 40,000 40,000 Page 11 of 31

VA180815UC DATA CENTER LAN Existing Data Centers: LAN Management and Remediation Fixed 1 1 1 1 Supplier Data Centers: LAN Base Fee Fixed 0.5 1 1 1 1 1 1 1 1 1 IPAM/DNS/DHCP/NTP Appliances per Device 3 6 6 6 6 6 6 6 6 6 Load Balancer per Device 2 4 4 4 4 4 4 4 4 4 Client VPN per Device 2 4 4 4 4 4 4 4 4 4 Cloud Enabled Network per 1 Gbps DIRECTORY SERVICES Directory Services Directory Service Per User 68,201 68,201 68,201 68,201 68,201 68,201 68,201 68,201 68,201 68,201 Single Sign On Identity Management Per User 58,201 58,201 58,201 58,201 58,201 58,201 58,201 58,201 58,201 58,201 Page 12 of 31

VA180815UC Hardware Service Charge Estimate () Note 1: HSC dollars listed here are not in addition to HSC dollars listed in the Total Estimated Charges tab and should be included in the Total Estimate Charges. 1 CY1Q1 CY1Q2 CY1Q3 CY1Q4 Year 1 Total CY2Q1 CY2Q2 CY2Q3 CY2Q4 Renewal Option 1 Reneal Option 2 Year 2 Year Year Year Year Total 3 4 5 6 6 Year Total Year 7 Year 8 8 Year Total Year 9 Year 10 10 Year Total HSC Totals Number of servers 378 1 400 91 6 42 256 208 195 184 126 35 Average cost per server Server hardware 2,427,617 144,552 4,613,306 1,456,167 219,574 262,691 1,607,480 1,424,063 1,235,522 1,118,989 814,638 226,288 2,572,169 6,551,738 14,509,961 15,550,887 15,550,887 7,161,085 Server hardware maintenance 1,727,105 45,715 1,772,820 2,277,270 820,354 84,963 92,297 3,274,884 596,427 426,639 385,898 338,685 6,795,354 286,224 79,507 7,161,085 Other 22,711,972 Total 4,154,722 190,267 4,344,989 6,890,576 2,276,521 304,537 354,988 9,826,622 2,203,907 1,850,703 1,621,419 1,457,674 21,305,315 1,100,862 305,795 22,711,972 1 CY1Q1 CY1Q2 CY1Q3 CY1Q4 Year 1 Total CY2Q1 CY2Q2 CY2Q3 CY2Q4 Renewal Option 1 Reneal Option 2 Year 2 Year Year Year Year Total 3 4 5 6 6 Year Total Year 7 Year 8 8 Year Total Year 9 Year 10 10 Year Total Hardware Service Charge (HSC) Host of Remote VM (Linux or Windows) Number of servers 11 11 8 8 8 8 54 Average cost per server 9,176 9,176 9,176 9,176 9,176 9,176 59,323 Server hardware 81,570 81,570 81,570 81,570 59,323 59,323 59,323 400,433 400,433 400,433 95,070 Server hardware maintenance 19,366 19,366 19,366 19,366 14,084 14,084 14,084 14,084 95,070 95,070 Other 495,503 Total 100,936 100,936 100,936 100,936 73,408 73,408 73,408 73,408 495,503 495,503 1 CY1Q1 CY1Q2 CY1Q3 CY1Q4 Year 1 Total CY2Q1 CY2Q2 CY2Q3 CY2Q4 Renewal Option 1 Reneal Option 2 Year 2 Year Year Year Year Total 3 4 5 6 6 Year Total Year 7 Year 8 8 Year Total Year 9 Year 10 10 Year Total Hardware Service Charge (HSC) Host of Unix VM Number of servers 5 5 Average cost per server 636,037 Server hardware 2,101,422 2,101,422 2,101,422 2,101,422 2,101,422 1,078,761 Server hardware maintenance 1,078,761 1,078,761 1,078,761 1,078,761 Other 3,180,183 Total 3,180,183 3,180,183 3,180,183 3,180,183 1 CY1Q1 CY1Q2 CY1Q3 CY1Q4 Year 1 Total CY2Q1 CY2Q2 CY2Q3 CY2Q4 Renewal Option 1 Reneal Option 2 Year 2 Year Year Year Year Total 3 4 5 6 6 Year Total Year 7 Year 8 8 Year Total Year 9 Year 10 10 Year Total Hardware Service Charge (HSC) Physical x86 Number of servers 367 342 213 199 187 176 1,484 Average cost per server 8,550 8,447 8,190 7,966 8,281 7,870 Server hardware 2,346,047 2,346,047 2,167,624 2,167,624 1,329,247 1,220,188 1,176,198 1,059,665 13,812,640 13,812,640 13,812,640 4,510,026 Server hardware maintenance 794,695 794,695 721,629 721,629 414,124 366,840 371,813 324,601 4,510,026 4,510,026 Other 12,292,672 Total 3,140,742 3,140,742 2,889,252 2,889,252 1,743,372 1,587,027 1,548,012 1,384,266 12,292,672 12,292,672 * Unix boxes will be handle on the case by case basis 1 CY1Q1 CY1Q2 CY1Q3 CY1Q4 Year 1 Total CY2Q1 CY2Q2 CY2Q3 CY2Q4 Renewal Option 1 Reneal Option 2 Year 2 Year Year Year Year Total 3 4 5 6 6 Year Total Year 7 Year 8 8 Year Total Year 9 Year 10 10 Year Total Hardware Service Charge (HSC) Physical Unix Servers Number of servers 49 5 54 Average cost per server 39,215 22,854 Server hardware 1,193,476 75,022 1,268,498 1,268,498 1,268,498 1,268,498 767,305 Server hardware maintenance 728,057 39,248 767,305 767,305 767,305 Other 2,035,802 Total 1,921,533 114,270 2,035,802 2,035,802 2,035,802 * Unix boxes will be handle on the case by case basis 1 CY1Q1 CY1Q2 CY1Q3 CY1Q4 Year 1 Total CY2Q1 CY2Q2 CY2Q3 CY2Q4 Renewal Option 1 Reneal Option 2 Year 2 Year Year Year Year Total 3 4 5 6 6 Year Total Year 7 Year 8 8 Year Total Year 9 Year 10 10 Year Total Hardware Service Charge (HSC) Remote NAS & SAN Number of servers 1 42 42 1 42 35 1 164 126 35 Average cost per server 8,452 8,452 8,452 8,452 8,737 8,737 DMV TAX VDOT Server hardware 144,552 144,552 262,691 262,691 144,552 262,691 932,626 218,909 144,552 1,440,639 814,638 226,288 1,440,639 1,440,639 490,951 Server hardware maintenance 45,715 45,715 92,297 92,297 45,715 92,297 322,606 76,914 45,715 490,951 286,224 79,507 490,951 Other 1,931,590 Total 190,267 354,988 354,988 190,267 354,988 1,255,232 295,823 190,267 1,931,590 1,100,862 305,795 1,931,590 * Unix boxes will be handle on the case by case basis 1 CY1Q1 CY1Q2 CY1Q3 CY1Q4 Year 1 Total CY2Q1 CY2Q2 CY2Q3 CY2Q4 Renewal Option 1 Reneal Option 2 Year 2 Year Year Year Year Total 3 4 5 6 6 Year Total Year 7 Year 8 8 Year Total Year 9 Year 10 10 Year Total Hardware Service Charge (HSC) Existing Hardware Asset Maintenance Number of servers Average cost per server Server hardware 1,369,565 Server hardware maintenance 913,043 913,043 365,217 365,217 91,304 1,369,565 1,369,565 Other 1,369,565 Total 913,043 365,217 365,217 91,304 1,369,565 1,369,565 * Unix boxes will be handle on the case by case basis Page 13 of 31

VA180815UC PassThrough Expenses () (Estimated) Renewal Option 1 Renewal Option 2 Description Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 6 Year Total Year 7 Year 8 8 Year Total Year 9 Year 10 10 Year Total DATA CENTER MANAGEMENT PassThrough Expenses (Estimated) SOC 2, Type 2 Audit 275,400 275,400 275,400 275,400 275,400 275,400 1,652,400 275,400 275,400 2,203,200 275,400 275,400 2,754,000 CESC Facilities Management 2,897,737 2,897,737 2,897,737 2,897,737 11,590,946 11,590,946 11,590,946 CESC Power Consumption 1,253,731 1,253,731 1,002,985 814,925 4,325,373 4,325,373 4,325,373 Other (insert description) Other (insert description) Other (insert description) Other (insert description) Other (insert description) Other (insert description) Total 4,426,868 4,426,868 4,176,122 3,988,062 275,400 275,400 17,568,720 275,400 275,400 18,119,520 275,400 275,400 18,670,320 Page 14 of 31

VA180815UC Milestone Charges () Scenario 1: Milestone Charges Paid at Completion Year Year Year Critical Milestone Reference Document Completion Criteria Ref Completion Date Year 1 (Note 1) Year 1 2 3 Year 4 5 Year 6 Scenario 2: Milestone Charges Paid over Term Total Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Total IMPLEMENTATION MILESTONES CHARGES Governance Established Exh 2.4.1 tab Implementation Milestones M03 Effective Date + 2 weeks 1,000,000 1,000,000 186,667 186,667 186,667 186,667 186,667 186,667 1,120,000 186,667 186,667 186,667 186,667 186,667 186,667 1,120,000 Services Detailed Implementation Plan (CD 3.1) Exh 2.4.1 tab Implementation Milestones M04 9/19/2018 1,000,000 1,000,000 186,667 186,667 186,667 186,667 186,667 186,667 1,120,000 SMM Initial Draft Complete (CD 3.3.1) Exh 2.4.1 tab Implementation Milestones M05 10/15/2018 1,000,000 1,000,000 186,667 186,667 186,667 186,667 186,667 186,667 1,120,000 Technology Infrastructure Readiness for Commencement Exh 2.4.1 tab Implementation Milestones M07 Commencement 1 month 1,000,000 1,000,000 140,000 140,000 140,000 140,000 140,000 140,000 840,000 Knowledge Transfer Completed Exh 2.4.1 tab Implementation Milestones M08 Commencement 1 month 750,000 750,000 140,000 140,000 140,000 140,000 140,000 140,000 840,000 SMM Final Document (CD 3.3.2) Exh 2.4.1 tab Implementation Milestones M09 11/30/2018 750,000 750,000 140,000 140,000 140,000 140,000 140,000 140,000 840,000 SMS Implementation(CD 3.9) and Service Performance & Reporting ( Exh 2.4.1 tab Implementation Milestones M13 11/30/2018 750,000 750,000 140,000 140,000 140,000 140,000 140,000 140,000 840,000 Services Implementation Readiness Plan Complete (CD 3.2) Exh 2.4.1 tab Implementation Milestones M16 11/30/2018 750,000 750,000 93,333 93,333 93,333 93,333 93,333 93,333 560,000 Commencement Exh 2.4.1 tab Implementation Milestones M18 Commencement date 500,000 500,000 30,987 30,987 30,987 30,987 30,987 30,987 185,920 Enhanced Automation and Reports Completed Exh 2.4.1 tab Implementation Milestones M21 Commencement + 2 months 166,000 166,000 30,987 30,987 30,987 30,987 30,987 30,987 185,920 Initial Technology Plan (CD 3.6) Exh 2.4.1 tab Implementation Milestones M23 Commencement + 2 months 166,000 166,000 30,987 30,987 30,987 30,987 30,987 30,987 185,920 Prioritized Remediation (based on the Initial Technology Plan) Comple Exh 2.4.1 tab Implementation Milestones M24 Commencement + 5 months 166,000 166,000 Total Implementation Milestone Charges 7,500,000 498,000 7,998,000 1,492,960 1,492,960 1,492,960 1,492,960 1,492,960 1,492,960 8,957,760 Notes: 1) Year 1 means the time after signature and prior to Commencement Date 2) The Unisys payment to VITA for this transaction will occur no sooner than January 2019 Page 15 of 31

VA180815UC 1 Milestone Charges () Critical Milestone Reference Document Completion Criteria Ref Completion Date Year 1 Milestone Charges Paid at Completion Year 2 Year 3 Year 4 Year 5 Year 6 Total Primary Data Center Migration Milestones Initial Assessment Exh 2.4.2 tab Migration Milestones PDC03 3/15/2019 300,000 300,000 CESC Migration Strategy and Baseline Migration Plan Exh 2.4.2 tab Migration Milestones PDC04 MComm 1 month 200,000 200,000 Base Migration Infrastructure Deployed Exh 2.4.2 tab Migration Milestones PDC05 MComm 1 month 600,000 600,000 20% Workload Migrated Exh 2.4.2 tab Migration Milestones PDC07 MComm + 3 month 626,754 626,754 40% Workload Migrated Exh 2.4.2 tab Migration Milestones PDC08 MComm + 6 months 626,754 626,754 60% Workload Migrated Exh 2.4.2 tab Migration Milestones PDC09 MComm + 9 months 626,754 626,754 70% Workload Migrated Exh 2.4.2 tab Migration Milestones PDC10 MComm + 12 months 313,377 313,377 80% Workload Migrated Exh 2.4.2 tab Migration Milestones PDC11 MComm + 15 months 300,912 300,912 90% Workload Migrated Exh 2.4.2 tab Migration Milestones PDC12 MComm + 18 months 300,912 300,912 95% Workload Migrated Exh 2.4.2 tab Migration Milestones PDC13 MComm + 21 months 137,956 137,956 100% Workload Migrated Exh 2.4.2 tab Migration Milestones PDC14 MComm + 24 months 137,956 137,956 Out of Building Exh 2.4.2 tab Migration Milestones PDC15 MComm + 27 months 200,000 200,000 Total Migration Milestone Charges 1,100,000 2,193,637 1,077,736 4,371,374 Page 16 of 31

VA180815UC Supplier Investments (Annual Amounts in ) 1 Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 6 Year Total Year 7 Renewal Option 1 Year 8 8 Year Total Year 9 Renewal Option 2 Year 10 10 Year Total Server & Storage Supplier Investments Hardware Infrastructure Hardware NonInfrastructure 12,612,707 3,993,730 6,472,208 1,590,994 1,409,916 1,409,916 27,489,472 27,489,472 27,489,472 Sofware 7,484,502 3,884,987 11,369,489 11,369,489 11,369,489 Other Total 20,097,209 7,878,717 6,472,208 1,590,994 1,409,916 1,409,916 38,858,960 38,858,960 38,858,960 Data Center Management Supplier Investments Hardware Infrastructure Hardware NonInfrastructure Sofware Other Total Data Center LAN Supplier Investments Hardware Infrastructure Hardware NonInfrastructure 662,348 352,941 1,287,861 2,303,149 2,303,149 2,303,149 Sofware Other Total 662,348 352,941 1,287,861 2,303,149 2,303,149 2,303,149 Directory Services Supplier Investments Hardware Infrastructure Hardware NonInfrastructure Sofware Other Total TOTAL Supplier Investments Hardware 13,275,055 4,346,671 6,472,208 1,590,994 1,409,916 2,697,777 29,792,621 29,792,621 29,792,621 Sofware 7,484,502 3,884,987 11,369,489 11,369,489 11,369,489 Other TOTAL INVESTMENTS 20,759,557 8,231,658 6,472,208 1,590,994 1,409,916 2,697,777 41,162,110 41,162,110 41,162,110 Page 17 of 31

VA180815UC Caps on Termination Charges (Amounts in ) (cells left blank indicate no charge would be due) RF: Project Term Not Needed Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Renewal Option 1 Year 7 Year 8 Renewal Option 2 Year 9 Year 10 CROSS FUNCTIONAL Unrecovered Milestone Charges Employee Severance 267,999 238,919 227,769 225,089 223,632 222,904 Supplier Equipment Third Party s (Software Licenses) 143,491 153,043 155,676 151,788 151,788 151,788 Third Party s (Other) Total CROSS FUNCTIONAL 411,490 391,963 383,444 376,877 375,420 374,691 SERVER & STORAGE Unrecovered Implementation Charges 10,057,760 9,658,437 7,049,576 4,478,880 2,985,920 1,492,960 Employee Severance 719,913 678,801 645,196 618,768 624,898 641,191 Supplier Equipment 10,065,700 11,689,478 12,066,701 12,542,277 13,592,065 13,987,275 Third Party s (Software Licenses) Third Party s (Other) Total SERVER & STORAGE 46,096,962 40,981,172 31,465,620 21,157,189 17,937,804 16,488,886 DATA CENTER MANAGEMENT Unrecovered Milestone Charges Employee Severance 6,361 6,361 6,361 6,361 6,361 6,361 Supplier Equipment Third Party s (Software Licenses) Third Party s (Other) 1,163,300 1,167,032 1,482,776 2,040,323 2,504,329 2,600,843 Total DATA CENTER MANAGEMENT 1,169,661 1,173,393 1,489,137 2,046,684 2,510,690 2,607,204 DATA CENTER LAN Unrecovered Milestone Charges Employee Severance 92,822 99,424 99,234 99,234 47,676 47,676 Supplier Equipment 591,032 649,774 648,535 649,774 649,774 649,774 Third Party s (Software Licenses) Third Party s (Other/NW) Total DATA CENTER LAN 683,854 749,197 747,770 749,008 697,450 697,450 DIRECTORY SERVICES Unrecovered Milestone Charges Employee Severance Supplier Equipment Third Party s (Software Licenses) 687,777 687,777 687,777 687,777 687,777 687,777 Third Party s (Other) 2,477,103 2,477,103 2,477,103 2,477,103 2,477,103 2,477,103 Total DIRECTORY SERVICES 3,164,880 3,164,880 3,164,880 3,164,880 3,164,880 3,164,880 TOTAL 51,526,847 46,460,605 37,250,851 27,494,637 24,686,243 23,333,111 Page 18 of 31

VA180815UC Inflation Sensitivity (%) Resource Description Year 1 Year 1 Year 2 Year 3 CROSS FUNCTIONAL Cross Functional Services Account Management N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Business Relationship Manager FTP N/A 100% 100% 100% 100% 100% 100% 100% 100% 100% Year 4 Year 5 Year 6 Renewal Option 1 Year 7 Year 8 Renewal Option 2 Year 9 Year 10 SERVER & STORAGE Hardware Charge Hardware Services Charge Hardware Service Charge (HSC) Host of Remote VM (Linux or Windows N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% Hardware Service Charge (HSC) Host of Unix VM N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% Hardware Service Charge (HSC) Physical x86 N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% Hardware Service Charge (HSC) Physical Unix Servers N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% Hardware Service Charge (HSC) Remote NAS & SAN N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% Hardware Service Charge (HSC) Existing Hardware Asset Maintenance N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% Private Cloud Hardware Allocation (Primary DC) Virtual Cores N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% Virtual Memory N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% Software Charges Software Services Charge Linux N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% Windows N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% AIX N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% HPUX N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% Solaris N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% Server Support Charges Server Support Services Physical (Primary DC) Windows Server Tier 1 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Windows Server Tier 1 Cluster N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Windows Server Tier 2 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Windows Server Tier 3 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Linux Server Tier 1 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Linux Server Tier 1 Cluster N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Linux Server Tier 2 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Linux Server Tier 3 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% UNIX N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Appliance Tier 1 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Appliance Tier 3 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Server Support Services Virtual (Primary DC) Windows Server Tier 1 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Windows Server Tier 2 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Linux Server Tier 1 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Linux Server Tier 2 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Page 19 of 31

VA180815UC UNIX N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Appliance Tier 1 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Appliance Tier 3 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Server Support Services Physical (Agency) Windows Server Tier 2 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Windows Server Tier 3 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Linux Server Tier 2 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Linux Server Tier 3 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% UNIX N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Appliance Tier 3 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Server Support Services Virtual (Agency) Windows Server Tier 2 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Windows Server Tier 3 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Linux Server Tier 2 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Linux Server Tier 3 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% UNIX N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Appliance Tier 2 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Appliance Tier 3 N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Server Support Services (Misc) Application / Web Server Monitoring N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Virtual Application and Utility Applications EAPS Instance N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% EAPS EndUser N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Citrix License N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% 0 Storage Services Storage Services (Central) Storage SAN Tier 1 Central Data Centers N/A 35% 35% 35% 35% 35% 35% 35% 35% 35% Storage SAN Tier 2 Central Data Centers N/A 35% 35% 35% 35% 35% 35% 35% 35% 35% Storage SAN Tier 3 Central Data Centers N/A 35% 35% 35% 35% 35% 35% 35% 35% 35% Backup of Local Attached Storage Per GB Protected N/A 35% 35% 35% 35% 35% 35% 35% 35% 35% Storage SAN/NAS Tier 2 Agency Data Centers N/A 35% 35% 35% 35% 35% 35% 35% 35% 35% Database Services MS SQL Database Services Monitoring N/A 60% 60% 60% 60% 60% 60% 60% 60% 60% Physical Administration Single Node N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% EDS Service N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Logical Administration N/A 100% 100% 100% 100% 100% 100% 100% 100% 100% Oracle Database Services Monitoring N/A 60% 60% 60% 60% 60% 60% 60% 60% 60% Physical Administration Single Node N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Physical Administration Clustered N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% EDS Service N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Logical Administration N/A 100% 100% 100% 100% 100% 100% 100% 100% 100% Disaster Recovery Services Disaster Recovery Services Base Fee N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Tier 1 RTO< 4 hours N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Page 20 of 31

VA180815UC Tier 2 RTO 424 hours N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Tier 3 RTO 2548 hours N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Tier 4 RTO 4972 hours N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% DATA CENTER MANAGEMENT Supplier Data Centers Rack Unit N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% Secured Cage N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% Secondary Data Center Allocated Power N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% Cross Connect N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% Power Consumption N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% DATA CENTER LAN Existing Data Centers: LAN Management and Remediation N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Supplier Data Centers: LAN Base Fee N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% IPAM/DNS/DHCP/NTP Appliances N/A 40% 40% 40% 40% 40% 40% 40% 40% 40% Load Balancer N/A 40% 40% 40% 40% 40% 40% 40% 40% 40% Client VPN N/A 70% 70% 70% 70% 70% 70% 70% 70% 70% Cloud Enabled Network N/A 70% 70% 70% 70% 70% 70% 70% 70% 70% DIRECTORY SERVICES Directory Services Directory Service N/A 90% 90% 90% 90% 90% 90% 90% 90% 90% Single Sign On Identy Management N/A 0% 0% 0% 0% 0% 0% 0% 0% 0% Page 21 of 31

VA180815UC Rate Card () Annual Productive Hours Year 1 Year 2 Year 3 Resource Type Units Principal Architect Hours 1,920 255 263 271 279 287 296 250 Program Manager Hours 1,920 207 213 220 226 233 240 203 Sr. Consultant Hours 1,920 156 161 166 171 176 181 153 Consultant Hours 1,920 134 138 142 146 150 155 131 Senior Engineer Hours 1,920 123 126 130 134 138 142 120 Project Manager II Hours 1,920 156 161 166 171 176 181 153 Software Developer Hours 1,920 141 145 149 154 158 163 138 Network Engineer Hours 1,920 124 128 132 136 140 144 122 Bsuiness Manager Hours 1,920 109 112 116 119 123 127 107 Database Analyst Programmer Hours 1,920 107 110 114 117 121 124 105 Project Manager I Hours 1,920 136 140 144 148 153 157 133 Engineer Hours 1,920 100 103 106 109 113 116 98 Year 4 Year 5 Year 6 Renewal Option 1 Year 7 Year 8 Renewal Option 2 Year 9 Year 10 Page 22 of 31