Why the Cloud is Changing the Face of DR

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Why the Cloud is Changing the Face of DR Janson Hoambrecker Director of World Wide Cloud Incubation Services EVault, Inc., a Seagate Company 2012 EVault, Inc. All Rights 1 Upgrading DR Capability Seen as a Top Technology priority for the next 12 months 2012 EVault, Inc. All Rights 2

Disaster Recovery In The Cloud Recover critical applications after a site disaster Applications run within the cloud Secure access provided to applications and resources Distributed across geographic risk zones On-Premise Applications Virtual Machines and Storage In The Cloud Failover Backups or Replicas 2012 EVault, Inc. All Rights 3 The Evolution of Disaster Recovery Web Application DR: Cloud Mainframe DR: Tape LAN / WAN Application DR:Co-location / Hosting Site 2012 EVault, Inc. All Rights 4

Why Now is the Time for Cloud DR Cloud transitions your budget to OPEX vs. CAPEX Achieve significant ifi economies of scale We have a better understanding of the economic impact of disasters and events to establish an ROI Industry regulations related to BC/DR An always-on business has lower tolerance for downtime and data loss 2012 EVault, Inc. All Rights 5 Adopters of Cloud Disaster Recovery Enjoy Faster Recovery Times Time to Resolve Downtime Events Use Cloud Storage for DR Does Not Use Cloud Storage for DR Source: Aberdeen Group, October 2010 See Real Cost Savings Duplicating and maintaining [DR] infrastructure would have cost about $190,000 over three years. - Eric Heidrich, Director of IT, Help At Home Are Ahead of the Game At least 40% of the midsize businesses that have developed an internal disaster recovery site during the past two years will migrate to a cloud-based site by 2012. - Gartner Group, October 2010 2012 EVault, Inc. All Rights 6

The Technology Driving Cloud Disaster Recovery 2012 EVault, Inc. All Rights 7 Technology Shifts Make Cloud DR a Reality Make data transfer fast and reliable with Disk Backup [Using the old tape system] whenever we did full backups, they would run through the weekend and into the following week. One time we had to recover a particular set of emails. It took us about a week to do that it t was ugly. - Carlos Miro, VP, Technology and CIO of Tropical Financial Credit Union Make machine provisioning easy with Virtualization Repeatable Almost instantaneous Hardware independent Make adoption feasible with Cloud Security Multi-tenancy Security of data in transit and at rest in the cloud Secure authentication and access control 2012 EVault, Inc. All Rights 8

Disk Backup Solves Many Tape Challenges Disk-to-Disk backup : Backup & Recovery over LAN On-Premise Applications & Infrastructure De-duplicated backup data Compression, E ncryption, & Throttling Seeding services Quick recovery services Secure data retention Incredibly fast - cutting edge backup technology Secure transmission over LAN Electronic vault storage 2012 EVault, Inc. All Rights 9 Disk to Disk to Cloud: Adds Automatic Offsite Transfer for Fail-proof Recovery Onsite Offsite Fast, Local Data Recovery Replication Site Disaster Recovery Increasingly, firms require a local copy, and as a result, there has been a demand for hybrid public cloud storage offerings. Laura DuBois, IDC, June 2010 The boundaries between what we used to call online backup and newer, more nuanced and blended cloud storage models are disappearing altogether. Simon Robinson, 451 Group, November 2009 2012 EVault, Inc. All Rights 10

Virtualization = Easier Disaster Recovery Traditional DR Doubles hardware requirements Virtualization Enables hardware duplication Building physical servers takes hours Agility in provisioning ii i environments within minutes Manual process for server builds VM templates drive fast & repeatable processes Updating server configurations takes hours a tedious & manual exercise Only a few servers are actually tested due to time constraints Configuration updates take minutes to complete Easy, fast& complete testing of all systems now becomes a reality 2012 EVault, Inc. All Rights 11 Cloud Security Encryption Military grade 256-bit AES Data in transit Data at rest in the cloud Multi-tenancy Authentication & access control Compliancewith SSAE 16 controls Ironclad security. Multiple levels of protection 2012 EVault, Inc. All Rights 12

Cloud Disaster Recovery: How it Works Mission-critical servers protected in the Cloud When Disaster Strikes Systems reconstructed in a virtualized environment Employees get remote access via VPN 2012 EVault, Inc. All Rights 13 One Size Does Not Fit All Not every organization is ready to commit to a complete cloud-based, SaaS solution Not all data is created equal. Some workloads pose stricter requirements for business continuity and availability. Some compliance requirements dictates that information be managed and stored onsite. Organizational or legal disaster recovery policies may dictate the speed of recovery Varies depending on workload. Capital budgeting requirements may pose limitations on what can and cannot be realistically pushed into the cloud. 2012 EVault, Inc. All Rights 14

Availability Index Seconds Recov very Time Objective Cold Site Tape Recovery Weeks/Days Basic Availability VTL Disk based Backup File/folder Warm site Cloud based solutions Host Based Replication Recovery Point Objective Array Based Replication Business Continuity Hot site Synchronous Replication No Data Loss $$$$ $ 2012 EVault, Inc. All Rights 15 Organization's Functions Categorized by recovery time objectives (RTO) - Gartner Less than 4 hours 33.67 4 hours to less than 24 hours 25.68 24 hours to less than 72 hours 20.33 72 hours to less than 1 week 9.60 One week to less than one month 5.87 One month or more 2.86 None 16% Don't know 8% 0 5 10 15 20 25 30 35 40 - Gartner Group, 2011 2012 EVault, Inc. All Rights

More Demanding RTOs Require Further Technology Advances Replication rather than backup Primary Active 3-30x Compression Cloud Passive Apps Data 1 2 WAN 3 4 5 Apps Data 1) Data changes intercepted 2) Compression +De-duplication 3) Transmission across WAN 4) Decompression+ Reconstitution 5) Data changes applied Security that extends your network into the Cloud 2012 EVault, Inc. All Rights 17 What to Look for in a Vendor 2012 EVault, Inc. All Rights 18

DR Packaged as a Managed Service (RaaS) RaaS is Managed replication of VMs and production data into the provider cloud. - Gartner Group, June 2011 Includes DR consulting: Assess DR requirements Site assessment and application configuration Establish RTOs and RPOs Design DR Plan data migration to the recovery environment Map network and end user commutations to the recovery environment Implement DR Automate scripts and configure recovery resources Implement application backups Test DR End-to-End DR test of all systems under contract Document DR Plan Document environment and recovery requirements Document recovery steps and approximate time to complete each step Document DR Test results for auditors 2012 EVault, Inc. All Rights 19 Ability to Meet Tiered RTOs r Time to Recover 24+ hours 4+ hours Physical Data Transfer Appliance Onsite Replication Appliance Bare-metal restores Cloud DR Managed Service Minutes Point &click recovery File Folder Application System Site Recovery Scenarios 2012 EVault, Inc. All Rights 20

SLA Guarantees Test and demonstrate the ability to meet SLAs Well documented and agreed upon roles and responsibilities during recovery Contractual obligations 2012 EVault, Inc. All Rights 21 Making Cloud Disaster Recovery a Reality 2012 EVault, Inc. All Rights 22

One Company s Story 2012 EVault, Inc. All Rights 23 Getting Started 1. Quantify impact of downtime on business applications 2. Classify workloads based on the Availability Index, compliance, legal and budgeting constraints 3. Assess DR requirements for each application (RTO,RPO s, SLA s) 4. Create a DR plan for your environment and test disaster readiness 5. Document and regularly test recovery plan 2012 EVault, Inc. All Rights 24

Q& A We ve got you covered 2012 EVault, Inc. All Rights 25