Dymo 450 Printer Setup for The Visitor Kiosk With the Firefox Browser With a Medium Label 1 P a g e
Index Introduction... 3 Installing your Dymo... 3 Dymo Basic Settings... 4 Setting Up the Label Type... 6 The Medium Label... 6 Recommended Firefox Kiosk Settings... 12 Configure Firefox Page Settings... 14 2 P a g e
Introduction To print visitor labels there are two steps you must take. 1. The first is to activate Visitor Label Printing in your WhosOnLocation account. This takes only a minute. In the Helpdesk refer to How to Activate Visitor Label Printing. 2. The second is ensuring the Dymo printer you will use has the right settings enabled in the actual printer software and the Browser you are using on the Kiosk has the right Page settings. This paper addresses Step 2, and assumes you have completed Step 1. Installing your Dymo Your Dymo 450 (SKU: 1752264) will come with its own software and install guide book. Follow the instructions on: Page 3 of the Guide titled 2: Installing the Software and Page 4 titled 3: Connecting your LabelWriter Printer. The latest version of this software is Dymo 8 which is designed to run with Windows and MAC. If for some reason your CD is out of date with your operating system you can download the Dymo 450 Driver at http://global.dymo.com/enau/software/labelwriter_450.html Once you have installed and registered your Dymo 450 you will see the Dymo icon on your desktop. 3 P a g e
Dymo Basic Settings Setting up your Dymo 450 to print visitor labels only takes about 10 minutes and should only need to be done once. In order for WhosOnLocation to print visitor labels to your Dymo 450 printer we need to complete 5 steps to complete the setup. 1. Setup the Basic Dymo Settings to print the correct size label 2. Setup Label Size in Dymo a. There are 3 Label sizes supported by WhosOnLocation: i. Small (Dymo Label Code 99010) 89mm x 28mm ii. Medium (Dymo Label Code 99015) 70mm x 54mm iii. Large (Dymo Label Code 99014) 101mm x 54mm b. This Guide deals with the Medium Label Make sure you have the correct Dymo Labels on-hand based on the label size you selected in your WhosOnLocation Account in Printing Options. In this guide we show the settings for each Label option. 3. Setup Kiosk Print Preferences to print labels in the correct aspect (Landscape) and to be the default printer if you are setting it up to run in Kiosk Mode on this PC or laptop. 4. Setup Firefox to ensure the Homepage is the WhosOnLocation Login 5. Setup Firefox Page Settings options to match those in the Dymo Software. When going through the setup options, you will only have to do this once. Your PC or Laptop should remember the settings each time you login. Continued overleaf 4 P a g e
1. Click on the Dymo icon on your desktop to Open. The Dymo Software window will open as per below: 2. We recommend you set the Dymo Software Preferences to Metric. Select Edit from the toolbar at the top of the window 3. Select the General tab from the toolbar and then make sure Metric is selected and click OK 5 P a g e
Setting Up the Label Type The Medium Label 70mm 54mm Dymo Label Code 99015 Under Label Types the default view will Show All Label Types. 1. Select Multipurpose Labels. 2. The Label Types presented in the left side frame will now be limited to the Multipurpose Labels. 3. Click on the label called Large 54mm x 70mm 6 P a g e
4. You will then be presented with a range of pre-formatted Multipurpose Label Templates. Scroll to the bottom and select the Blank one. 5. Next click the Save icon and save the label as something like Visitor Label. 7 P a g e
6. And now if we click the Save Labels option we can see our Label. Now close down the Dymo software. 8 P a g e
Setting Print Preferences 1. Go to the Start menu located in the bottom left corner of your Desktop and select Control Panel or select Devices and Printers if available. 2. The Control Panel window will appear (see below). Select Printers (or similar) 3. You will then be presented with a list of Printers setup on this PC or Laptop Kiosk. We recommend that if this is to be the Kiosk PC then all other printers should be deleted. 9 P a g e
4. Right-mouse click on the Dymo 450 and select Set as Default Printer. Make sure the Orientation is set to Landscape. The Page Order is set to Front to Back Pages per Sheet is 1 Click on the Paper/Quality Tab and set to Normal; then come back to the Layout Tab. Next click on the Advanced button at the bottom of this window (circled in red here) 10 P a g e
5. Select from the Paper Size dropdown list the appropriate Label Size Option: a. Medium is 99015 Diskette 6. And select OK. This will take you back to the previous Window, and select Apply. 11 P a g e
Recommended Firefox Kiosk Settings 1. The following steps apply to Firefox version 7 but the concepts also apply to previous versions. 2. Open up your Firefox browser. 3. Go to your Login URL which is either: a. North American Server users is: https://us.locatingus.com b. Australasian Server users is: https://vm.locatingus.com c. Your Administrator can confirm the correct URL login. 4. You do not need to logon. Click on Tools in your toolbar and go to Options located at the bottom of the list. 12 P a g e
In the General tab: 5. Set When Firefox Starts to Show my Homepage. 6. Depending on which server your account resides set Homepage to either: a. https://vm.locatingus.com or b. https://us.locatingus.com 7. Then click OK 13 P a g e
Configure Firefox Page Settings 1. From the top left corner of your browser toolbar select File 2. Then Page Setup 14 P a g e
The following Format & Options should be set: 1. Landscape 2. Shrink to Fit Page is ticked 3. Print Background (colors and images) is ticked The following Margins & Header/Footer settings should be set: 1. Margins *(inches) a. Top: 0.1 b. Right: 0.1 c. Bottom: 0.1 d. Left: 0.2 *If Margins are set to Millimeters: Right 2.54, Top 2.54, Bottom 2.54, Left 5.08 2. Headers and Footers should be set to Blank- You are now finished. Now close down Firefox and reopen it. Then logon using your Kiosk Username and Password, select YES to Printing Labels, click Enter Kiosk and check a test visitor in and Print your First Label. If there are any issues re-check all Steps. 15 P a g e
Trouble Shooting and Support The most common reasons why your label will not print is because one of the steps in this guide was not completed correctly. Other reasons include: The Printer is not plugged in The USB connection from the Printer to the PC or Laptop is not connected. The paper is jammed in the printer or not aligned correctly. If you need any assistance with setting up your Dymo please call us on freecall 0508 53 53 53 or email us at support@whosonlocation.com 16 P a g e