Dual Mode Dual Mode Account Codes - Default Account Codes - System Account Codes - Verified and nverified n-verified n-verified (see te 4) (see te 4) Add Held Auto-Answer In Headset mode In Headset mode for 4015, 5005 5010 ; for others, for 5235; for others (local setting) (local setting) Auto-Hold 5302 ACD Support IP Phones 410 ACD Agent Hot Desking (including ACD Express) IP Phones IP Phones IP Phones (except for SIP softphone on MiCollab) Broker's Call 5302 5005 Calculator Call Duration Display Call Forward - Cancel All (see te 9) (see te 9) (see te 9) (see te 9) (see te 9) 410 (see te 4) (see te 4) (see te 5) Call Forward (see te 5) Call Forward - Delay (see te 4) (see te 4) Call Forward - Follow Me - End Chaining (see te 5) Call Forward - Follow Me - Reroute when Busy (see te 5) Call Forward - Forced (see te 5) Call Forward - Override (see te 4) (see te 4) (see te 5) Call History IP Phones (except 5005 ) IP Phones (See te 14) (See te 15) Call Park/Group Park Call Park Call Park (slot not (slot not specifiable) specifiable) Call Park Retrieve/Group Park Retrieve Call Park Retrieve Call Park Retrieve Call Pickup (Dialed, Directed, Clustered) (see te 4) (see te 4) Call Privacy (except 5302) Call Waiting - Swap Automatic 2500 Callback (except 5302) 5603, 5604, 5607 (see te 5) Camp-on (see te 6) Clear All Features Compression Support 5201 (G.711) and 5302 5207 (G.711) 52xx & 52xx (G.711, G.729) G.711, G.729, TeleMatrix G.711, G.729 (G.711, G.729) (G.711, G.729) G.711, G.729 G.711, G.729 G.711, G.729 G.711 and G.729 (G.711, G.729) 521x (G.711, G.729) (G.711, G.729) 5140 (G.729) G.722.1 5320 (G.711. G.729) (G.729) Conference Conference Application (controls Conference Unit) 5235 Conference Split (See te 16) (See te 17) (See te 17) (See te 16) (see te 4) 1 of 5 MiCollab / (with )/ (See te 16) (see te 4) (see te 15) (See te 17)
Dual Mode Dual Mode MiCollab / (with )/ 5xxx (except Conference Unit Support (5305/5310) 5320/5320e) Cordless (DECT) Module (for handset & N/A on 5320/5320e t Applicable t Applicable headset) Corporate Directory (see te 4) (see te 4) Destination-based Call Display Dial Tone - Outgoing Calls Dialed Number Editing (handset ) Direct Outward Dialing (DOD) Direct Page - Initiate (see te 4) (see te 4) Direct Page - Receive 5302 Direct Station Select/Busy Lamp Field except for 5304 DSS (DSS/BLF) Direct Transfer to Voice Mail Directed Voice Call - Initiate Directed Voice Call - Receive 5212, 5312 4x25, 5224, 53xx and Display Contrast Control Display Brightness Control 5235 N/A on 5320 5604, 5607, 5624 8400 series Do t Disturb Feature Keys Flash - Calibrated 2500 Flash - Switchhook 2500 5603, 5604, 5607 Flash - Trunk N/A on 5302 t Applicable t Applicable Flexible Answer Point t Applicable t Applicable Gigabit Ethernet Stand Support 5212, DM, 5215, 5312 DM 5220, 5224, 5324 5235 t Applicable t Applicable Ground Button 2500 Group Listen 5215, DM 5215, 5207, 5212, 5312 52xx, 5324, and 5235 Group Page - Initiate Group Page - Receive ( in MiNET ( in MiNET except for 5235 Group Presence - Join/Leave Group Group Presence - Join All/Leave All IP Phones IP Phones IP Phones Groups Handset Receiver Volume Control N/A on 2500 Handsfree Answerback 5212, 5312 4x25, 5224, 53xx and Handsfree Operation 5207, 5215, 5212, and 5312 (see te 4) (see te 4) Handoff Key t Applicable t Applicable Headset Operation N/A on 5005, 5205, and 5304 (see te 1) (see te 2) Headset Mute Switch N/A on 5005 Hold 2 of 5
Dual Mode Dual Mode MiCollab / (with )/ Hold on Hold Hold Key Retrieves Last Held Call (see te 4) (see te 4) Hot Desking IP Phones IP Phones IP Phones 5604, 5607 Hot Line t Applicable t Applicable for ( in MiNET IP Dect Stand Support 5312 5324 t Applicable t Applicable Language Change N/A on 5005 Line Interface Module Support Dual Mode 5220, 5224, 5235 (except and 5324 5320/5320e) Line Types and Appearances (see te 18) (see te 18) (see te 18) (see te 18) (see te 18) (see te 18) (see te 18) (see te 18) (see te 18) (see te 18) Meet-Me Answer Meet-Me Conference Messaging - Advisory (except for 5005, (except for IP (except for IP except for IP 5205 and devices in SIP devices in SIP devices in SIP devices in SIP (see te 4) (see te 4) Messaging - Callback N/A on 2500 and 5302 Messaging - Dialed Multi-color LED N/A 5010, 5207, 5212, 5020, 5220 (incl Dual N/A N/A N/A t Applicable t Applicable N/A N/A 5304, 5312, 5505 Mode), 5224, 5324 Multi-Level Precedence and Preemption 5212, 5215, 5312 5220, 5224, 5324 (MLPP) Multilingual Name Display 5304, 5312 5324 (See te 19) (See te 19) (See te 19) Multiple Message Waiting Indication (quantity not (quantity not for 5304 displayed) displayed) Music N/A on 5005, 5205 and 5207) Mute Key 5212 and 5312 5324, 5224 and Night Service Off-Hook Voice Announce 5212, 5304. 5312 N/A on 5xxx Override Busy (except 5302) Override Security Paging PC Port (for 2nd LAN connection; see te 11) 5302 N/A on and 5005 IP Phone IP Phones t applicable t applicable PC Programming Application Support (Desktop Tool or Web Interface) IP Phones,, 5220 IP DM,, 5324 5140 IP, (see te 4) Personal Directory 5xxx Personal Ring Group Membership Phonebook 5215, DM 5215, 5212, (see te 7) (local Contacts 5304, 5312 (see te 7) (see te 7) ) Phone Lock Excludes and Excludes 5020, 5220, 5224, 5324, 5235 Privacy Release PKM Support 420, 5220, DM 5220, 430, 4150 and 5235 5330/5330e and 410 5224, 5324 5340/5340e Record-A-Call N/A on SS430 (see te 4) 3 of 5
Dual Mode Dual Mode MiCollab / (with )/ Redial (by FAC on 5324) (see te 4) (see te 4) Redial - Saved Number (see te 4) (see te 4) Release (except 5302) (see te 4) (see te 4) Reminder Resiliency Support 5xxx IP Phones (except IP Phones IP Phones and IP Phones TeleMatrix 5302) Ringer Control (Pitch and Volume) (Volume on (Volume on Volume 5302) 5005 ) Ring Group Membership Ringing Line Select Silent Monitor N/A on 5005 and 5207 Simplified Account Code Entry SIP Support 5302 DM 5215, 5212, 5312, DM 5220, 5224, 5324 5235 TeleMatrix SIP Trunking 5304 and Softkey Support for 5304 Local softkeys Local Softkeys (see te 8) Speaker Volume Control N/A on 2500 Speed Call - CDE 5302 Speed Call Keys N/A on 2500 (see te 4) (see te 4) Speed Call - Pause Speed Call - Personal (see te 4) (see te 4) Speed Call - System Station-to-Station Dialing SuperKey N/A 5005 410 Swap N/A on 5005 Tag Call (Malicious Call Trace) N/A on 5302 Teleworker Support (Mitel Border Gateway) 5235 5215, DM 5215, 5212, 5312, 5304 (see te 12) 5020, 5220, DM 5220, 5224, 5324 and (see te 3) Tone Demonstration (except 5302) Transfer Trunk Access Trunk Answer From Any Station (TAFAS) Trunk Busy-out Trunk Select - Direct Unified Communicator Mobile (except ONS) VIP Status and Wakeup (Hospitality) (except ONS) Visual Voicemail 5xxx (embedded voice mail ) 5330/5330e, 5340/5340e and 5360 Voice Mail (see te 5) Whisper Coach (see te 13) (see te 13) 5xxx 5xxx (see te 13) (see te 13) (see te 13) (see te 13) (see te 13) 4 of 5
Dual Mode Dual Mode MiCollab / (with )/ Web browser 5xxx 8400 series (see te 4) (see te 4) LAN Stand Support 5212, DM 5215, 5312 DM 5220, 5224, 5324 CAUTION: Using the Phone and a headset without a Plantronics M12 Vista Universal Amplifier may cause hearing damage. NOTES: 01) Phones DO NOT support the direct connection of a headset. Use of a headset with this phone requires a Plantronics M12 Vista Universal Amplifier. The amplifier plugs into the handset port on the underside of the phone and allows the user to adjust the Plantronics models P51, P81, P101N, and Supra NC headsets are the ONLY headsets approved by Mitel for use with the Phone through the Plantronics M12 Vista. For optimum audio quality, set the M12 volume control to a low setting (1 to 3). Higher settings will degrade 02) A Group Page cannot be received by a (Dual Mode) Phone or a Phone that has a Line Interface Module installed in it. 03) Teleworker support for requires Teleworker Release 4 or later. 04) Functionality is limited or is provided differently than a non-ya phone. 05) Functionality is supported on master. 06) Only Automatic Camp-on is supported on the 5302 IP Phone. 07) The "Phonebook with Location" option is supported on the 5212, 5224, 5304, 5312, 5320/5320e, 5324, 5330/5330e, 5340/5340e and Phones and the SUPERSET 4025 Phone. 08) The 5304 supports the same set of features supported by the Phone. Some features are not recommended due to certain limitations, mainly the lack of soft keys and indicators (LED), and inaccessible DTMF dial pad. 09) Call Forward Cancel All is supported as a feature access code that can be programmed as a speed dial key. 10) Audio coding: ITU-T Rec. G.722.1 Annex C, licensed from Polycom 11) The PC port is enabled by default but can be disabled by Class of Service, except on the Phone where it's always enabled. 12) Teleworker support for the 5304 requires firmware 2.1.1.2 or later. 13) IP/SIP devices can invoke Whisper Coach via MiTAI-based applications. 14) 5140 IP,, and 5235 provide the Call History functionality. See the "Call History for 5xxx IP Appliances and " Help topic for details. 15) It is recommended that for these sets you use the Call History Application (not the Feature). 16) For Call History functionality on this device, see "Call History for 5xxx IP Appliances and " Help topic. 17) For Call History on these sets, see the appropriate device's User Guide. 18) A Key system line appearance of a SIP set lights correctly when the set receives a call but not when it originates a call. Both originated and received calls will light a BLF of the SIP device. 19) Arabic is not supported on 5304, 5312, 5324, 5320, 5330, 5340. Chinese is not supported by this feature. 5 of 5