with SM Infinity TM INSTALLATION GUIDE SERIES 51 with SM Infinity TM This document is protected by copyright law. Unauthorized duplication, display, or modification in any form is prohibited. This document applies only to the software/hardware indicated. Due to continuing development, the information is subject to change without notice. This document contains no guarantees or warranties specifically expressed or implied. Series 51 with SM Infinity TM Install Guide Rev. 2013-07-18 Copyright Vantage LED 1-888-595-3956 370 Meyer Cir. #102 Corona, CA 92879 www.vantageled.com
! SENSITIVE ELECTRONIC COMPONENT DAMAGE When welding the display to the support structure it is important to ground the welding equipment to an appropriate ground nearest to the welding site, such as the angle iron mounting bolts. Failure to do so may damage critical electronic components in the display. Damages caused by failure to ground in this manner will not be covered under warranty. Only weld the angle iron or square tubing mounted on the display. Protect all electrical and data cables from welding sparks and slag to prevent damage. X! GROUND TO ANGLE OR MOUNTING NUTS ON REAR OF DISPLAY CLOSE TO WELD SITE DO NOT GROUND TO SUPPORT STRUCTURES OR AREAS AWAY FROM THE DISPLAY DISPLAY VENTILATION REQUIRED!! SEE REQUIREMENTS IN INSTALLATION MANUAL (Page 5) The LED Display(s) are rear ventilated. To maintain warranty coverage, air must be allowed to flow unobstructed to and from all display air vents. Air ducts and additional fans may be required to provide an active exchange outside air to the display. This includes vents and channels around the face, through structures the display is mounted in or wraps around the display. Do not block the intake or exhaust vents on the back of the sign with any part of the structure. Allow a minimum of 3 behind the LED sign and 6-8 when back to back. For Wall installations, add 1 for every 10 feet of sign length. OPEN SPACE FOR VENTILATION ***TOP - BOTTOM - SIDES*** HOT HOT Open Ventilation Space is required on the Top, Bottom and Sides of mounting structure. 4 feet of linear space required per 10 feet of sign length for the top and bottom. This must be evenly spaced. (See Diagram) Allow a min. of 2 around cabinet when installing with other signs or structures and 5 behind the sign for recessed projects. Ambient air temperature in and around structure must be between -22F and 120F to avoid damaging the display components. COOL COOL EXAMPLE
STOP READ THIS INSTALLATION AND WARRANTY VALIDATION This form must be filled out, signed, and returned to the factory to validate the Series 51 warranty and receive ongoing technical support. Sub-contracted installers are required to return form to receive payment. Return within 5 days of the sign installation. DEALER COMPANY: ORDER NUMBER: DATE: INSTALLATION SITE ADDRESS (name, street, city, state, zip): CUSTOMER INFORMATION (name, street, city, state, zip): Contact: Ph: Contact: Ph: Installer Company and Name: Number: Installation Date: Structure: Sign is securely and safely attached to a mounting structure. Any additional structures direct water away from LED cabinet. Water will not pool on top of cabinet. Install Type Configuration: Facing: Mounting Method: Pole Monument Wall Other: Accessories: Temp Probe (Optional) is mounted in a location away from external heat sources. Light Sensor (Optional) is mounted with the same light exposure as the LED Sign face. Electrical: A qualified person verified wire size, circuit breakers, and incoming voltage meets the sign s power requirements (at full brightness) All power and communication cables are routed, terminated, and secured in accordance with NEC, local codes, and the manual. All conduit and cable entry points into the sign are weather tight. Power and communication wiring is routed through separate conduits, unless fiber optic cabling is used. LED sign is on its own electrical circuit, not shared with other electric devices (neon signs, flood lights, ballasts, etc...) LED sign is Earth Grounded using an earth ground rod with a conductor according to NEC and local codes. Communications: Communication option installed: If wireless radios were used, each radio (transmission and receiver) have clear line of site and the signal strength indicator is sufficient. Sign IP address is correctly configured on the same IP range as the existing network: Sign Default IP Settings IP: 192.168.0.2 SUB: 255.255.255.0 GATE: 0.0.0.0 Master (Single) Master/Slave Master/Master Other: North South East West INSTALLATION CHECKLIST (Check all that apply): Bolt Rivets Sub-structure Weld (Sign lugs or sign were not used for grounding welding equipment) NEW IP Settings IP:... SUB:... GATE:... The items above were completed according the guidelines presented in the manual. National and local codes were followed. Installer Signature: Date: Customer Signature: Date: Ventilation: Proper ventilation is provided by the mounting structure and final skinning. (Note: perforated aluminum is recommended for skinning). Minimum ventilation clearance of 3 behind sign (6-8 back to back), and 2 around sign. Ventilation Space is provide along the top, bottom, and sides. Vents are a minimum of 7 sq. and evenly spaced. Installation Pictures: Quality pictures of the finished sign are required (via e-mail or attached) with this form to verify the installation and provide better support and service. These pictures must include the following items and views:
QUICK REFERENCE GUIDE The information below is for general reference only. It does not replace professionally engineered drawings. Please consult your specific shop drawing for details. Steel angle is provided on the LED sign only. Fasteners and steel material for the sub structure are not provided. PERSPECTIVE VIEW POLE MOUNT SIDE VIEW VENTILATION SPACE REQUIRED TOP - BOTTOM -SIDES 2 " WELD 2 " LED CABINET SLAVE LED CABINET MASTER o 90 Steel Angle FRONT VIEW 1/8 Allen Wrench LED CABINET SLAVE ELECTRICAL SERVICE JUNCTION BOX LED CABINET MASTER Bolts & Hardware (as needed) WELD 3/4 LIQUID TIGHT CONDUIT 2 " WELD 2 " TEMP and WIRELESS DATA CABLES Earth Ground Example LED CABINET WELD MASTER/SLAVE CONDUIT TEMPERATURE PROBE Preferably mount sensor away from direct sunlight (North or North East) WIRELESS COMMUNICATION (with mounting bracket included) COPPER GROUNDING WIRE Connected to earthing rod (see example) SENSOR This End Up 15 WIRELESS DATA CABLE CAT 5/6 This End Up VENTILATION SPACE REQUIRED TOP - BOTTOM - SIDES PERSPECTIVE VIEW 8 WALL MOUNT RECOMMENDED: 1/2 Schedule 6 Bolt, Nut & Washer SIDE VIEW 3 1/2" 2 " o 90 Steel Angle 8 MINIMUM CLEARANCE REQUIRED: 3 DATA CAT5/CAT6 LED CABINET SIDE VENTILATION LED CABINET LED CABINET RECOMMENDED: 3 X 3 X 1/4 ANGLE IRON BOLT WASHER NUT 1/8 Allen Wrench 8 Lag Bolts go through here into the anchor (in the wall) FRONT VIEW (WALL BRACKETS) 90 DEGREE ANGLE IRON LED CABINET POWER 8 Lag Bolts go through here into the anchor (in the wall) 3 " 11 1/2" TEMPERATURE PROBE (Optional Equipment) This End Up 8 USB CABLE 90 DEGREE ANGLE IRON SENSOR* *Preferably mount sensor away from direct sunlight (North or North East)
INFORMATION AND WARNINGS The installation guide is for general reference only and is not inclusive of all signs and installation types. Some details may be different according to the location, size and type of sign. All installations and electrical connections should be done by professional, licensed personnel. Signs should be properly permitted, and installed according to national and local building codes. CONTACT TECHNICAL SUPPORT IF YOU HAVE ANY QUESTIONS ON THE INSTALLATION OF THE LED DISPLAY. VENTILATION The sign MUST be properly ventilated to maintain warranty coverage. (See page 5 of the installation guide) SAFETY Follow ALL safety guidelines and instructions. Wear protective head gear and clothing when installing the sign. Follow all warning labels on the sign. ELECTRICAL Electrical connections must be installed according to the National Electrical Code (NEC) and all local codes. Electrical connection should be done by a qualified, licensed electrician. Each LED Display will have different power requirements, check the documentation that shipped with the sign for requirements specific to your sign. The LED Sign should be on a dedicated circuit. DO NOT share the circuit with any other electric device (flood lights, neon signs, fluorescent lights, etc...) The sign must be properly grounded to the electrical system. The sign must be Earth Grounded according to NEC guidelines. The LED displays are designed to run on single phase, 110-240 VAC. Smaller signs are configured for 110 VAC, and larger signs are configured for 240 VAC. It is strongly recommend to meter the dedicated electrical circuit to ensure the line is clean and free from undervoltage/ spike/sag issues prior to and immediately following installation of the system to ensure longevity and optimal performance. STRUCTURE Any structure holding the LED sign should be designed and verified by a professional engineer. DO NOT drill or attach directly to the LED sign cabinet. Use only the steel angle provided on the back of the sign. Ensure the sign is properly ventilated.( See Page 5 of the installation guide) SERVICING Power off the display before servicing. When circumstances require the sign to be on during troubleshooting, take extreme care not to touch ANY energized circuitry. Do not service the sign during rain, heavy wind or snow. SEASONAL USE If the display will not be in use for an extended period, please take the following into account: It is highly recommended to keep the sign powered and running a message. This could be a blank message or general advertisements for the organization or community. If the display must be off, in cold climates it is recommended to install a heat bar near the thermal fans, activating them when the temperature is extremely low. This allows the fans to circulate air during this time and avoid condensation build up.
CONTENTS Overview and Location 1 Component Location, Entry Points, Structure Un-crating 2 Safety, Guidelines, Checklist Opening the Sign 3 Access Internal Components Lifting 3 Safety Guidelines Installation 4 Mounting Structure, Common Installations, Ventilation Connections 6 Master/Slave Cables, Data, Light Sensor Communications 9 Wireless Radio Connection, Options, Quick Network Guide (Advanced Users) Power Connections 15 Main Power, Grounding, Checklist Component Identification 16 Component Pictures
OVERVIEW AND LOCATION The component locations will vary depending on the sign size, pitch, and type. Please refer to the location diagram shipped with your particular sign for exact component locations, power requirements, and data flow. FRONT VIEW Logic Board: Sends data to each row of LED Modules. For larger signs, there are more than one logic board per sign face. DVI Board: Converts DVI video data from the PC Controller and sends it to the logic board. This is connected directly to the PC controller. PC Controller: This is an industrialized PC (IPC). It houses the operating system, and sign software used to display content on the sign. Power Supplies: These provide power to the LED Modules and internal components. BACK VIEW Surge Protector / Power Terminal Block: This is where the main power is connected. The Surge Protector (Optional) provides resistance to damage from power surges. Typically the factory provides leads pre-connected to the Surge Protector (if equipped) or the Terminal Block, and run out the back of the sign for easy access. On larger signs, there will be multiple Surge Protectors and Terminal Blocks. SIDE VIEW Exhaust Vents: Pushes air out from the display DO NOT BLOCK 3/4 Inch Conduit Entry ------------------------------- Intake Vents: Fresh air is pulled from outside DO NOT BLOCK Comm/Data Entry: The communications/wireless radio and temperature probe cables are run through here. POWERED BY VANTAGE M-S Backup Where the backup cable is run to connect multi-faced signs. Master/Slave Data: Where the cable is run to connect multi-faced signs. Power Entry: The main power is run through here. Location Varies. Steel Angle: 2 Continuous steel angle used for mounting displays. Note: 3 is typically used for displays larger than 5 x 12. See shop drawing to confirm. Installation Guide Page 1
UN-CRATING The LED display is typically shipped 2 sign faces per crate. For larger signs, the sign is shipped in multiple crates for each section. Take great care while unloading and un-crating the displays and follow all safety guidelines. These guidelines are not all inclusive. Damage after delivery due to improper lifting is not covered by the warranty. Important Notes Unpack the display from the crate in a clear and unobstructed area. It is recommended that a handler should be on each side of the crate when the display is lifted out. Do not open the sides of the crate during unpacking. The sides provide support to the display(s) and prevent them from toppling, removing the sides may result in severe damage to the display face. Eyebolts are for lifting a single LED Display at a time. Eyebolts cannot be used to lift the sign if it is attached to another sign section or a prefabricated frame. If you have a double sided sign, they are typically shipped face to face to avoid external LED damage. Take care when lifting not to drag the sign faces together. Lower the display to a solid, stable, flat surface. If the display appears unstable or is at risk of being knocked over by wind or other means, secure the display to a solid anchorage with straps or cable. CRATING EXAMPLES: Small Crate with Top Removed Top open, showing double sided display, shipped face to face with packing material. Accessories inside of crate. UN-PACKING CHECKLIST LED Display (make sure each section is there). Lifting Bolts Connection and Wiring Guide Software Communication Devices (Optional) Larger Crate showing skids and interior. Temp Probe (Optional) Additional Software or Hardware Ordered Page 2 Installation Guide POWERED BY VANTAGE
OPENING THE SIGN Prior to lifting the sign, you may need to access the internal components, check the data connections, or re-seat a cable that was knocked loose during shipping. These are accessed from the front of the sign, by removing individual LED modules. Use the location diagram shipped with your particular sign to locate the appropriate component. The modules use a standard 1/8 Hex Key (Allen Wrench) for removal. Insert the Hex Key and twist to the left about 1/2 to unlock each location. Hex Key Gently pull out the module, taking care not to pull the cables out. The data and power cables can be disconnected at the module. Avoid dropping the cables inside the sign. RE-INSTALLATION OF MODULE: Take care to connect the cables back in the original locations Make sure module is installed right side up. Double check the locks and make sure they are secure all the way around. This avoids water entry due to partially sealed LED Modules. Data Output LIFTING The sign must be lifted with care to avoid damage or injury. Lifting eye bolts are provided, and should be removed after installation. It is the installers responsibility to provide a safe lift. These instructions are only a general guide. All necessary precautions should be taken to assure a safe lift. Power Data Input Orientation Guide Must be UP when module is in the mounted position. Use EVERY Lift point provided A spreader bar is recommended to ease the side pull on the lifting bolts. The lifting straps should be long enough to allow no less than 60 on the inside angle. Only use the lifting eye bolts on (1) section at a time, as they shipped to you. Lifting multiple sections and/or substructures may overload the bolts, causing the sign to fall. 60 70 POWERED BY VANTAGE RECOMMENDED METHOD ALTERNATE METHOD (AVOID IF POSSIBLE) Installation Guide Page 3
INSTALLATION GUIDELINES It is the installers responsibility to provide an adequate support structure for the sign, conforming to local and national building codes. The diagrams below are not to be used as an official structural or engineering drawing. MOUNTING STRUCTURE The sign ships with 2 steel angle pre-mounted to the back, along the top and bottom of the sign. 3 Angle is typically provided on signs larger than 5 x 12. See shop drawing to confirm. The sign MUST be mounted using this angle. Do not mount directly to the case or remove the angle. Both the top and bottom angles should be utilized to ensure structural stability LED Display weight, size, wind conditions, soil and building codes are important factors that must be taken into consideration when installing an LED sign. To avoid damage or injury, the structure should be designed by a licensed installer or engineer. COMMON INSTALLATIONS Although sign installations vary greatly in complexity and size, there are some common installations that can be discussed. Actual installations have specific needs and requirements. The illustrations below demonstrate a concept only, and should not be used as official structural or engineer drawings. WALL MOUNT SIDE VIEW TOP VIEW Ventilation Clearance: 3 Minimum Behind Sign. Add 1 for every 10 feet of sign length. Ventilation Space: 4 Ft Linear space per 10 Ft of Sign required. Steel Angle and Wall Anchors: Provided by installer POLE MOUNT SIDE VIEW TOP VIEW FRONT VIEW (Sub-Frame Only) Ventilation Space: 4 Ft Linear space per Ventilation Clearance: 10 Ft of Sign required. 3 Minimum (6-8 Back to Back) Steel Angle Sub-Frame: Saddled around the pole Page 4 Installation Guide POWERED BY VANTAGE
VENTILATION Adequate ventilation must be provided or the sign may overheat causing damage that is not covered by warranty. Intake and exhaust vents are located on the back of each sign. The fans inside the sign push the air out the exhaust on top, while pulling in fresh air from the intake vents on the bottom. Access to fresh air must be provided to maintain warranty coverage and avoid damage. Do not block the intake or exhaust vents on the back of the sign with any part of the structure. Allow a minimum of 3 behind the LED sign and 6-8 when back to back. For Wall installations, add 1 for every 10 feet of sign length. Open Ventilation Space is required on the Top, Bottom and Sides of mounting structure. 4 feet of linear space required per 10 feet of sign length for the top and bottom. This must be evenly spaced. (See Diagram) Allow a min. of 2 space around cabinet when installing with other signs or structures and 5 behind the sign for recessed projects. Ambient air temperature in and around structure must be between -22F and 120F to avoid damaging the display components. REAR VIEW PERSPECTIVE SIDE VIEW VENTILATION SPACE EXHAUST 3 Min. + 1 per 10 Ft. of Sign Length. HOT HOT EXHAUST INTAKE COOL INTAKE VENTILATION SPACE Required Top-Bottom-Sides 4 Ft Linear space per 10 Ft of Sign Recessed or Integrated Installs: When installing into a recessed structure or integrated with other sign structures you must provide gaps to allow cool air to be pulled into the sign. When covering gaps, 1/16 perforated aluminum is recommended to allow the most airflow. COOL VENTILATION SPACE Required Top-Bottom-Sides 4 Ft Linear space per 10 Ft of Sign Skinning: When skinning the structure, you MUST allow airflow between the sign - Top Bottom and Sides. 1/16 Perforated Aluminum is highly recommended as it provides the most airflow, while still hiding the structure. Vents can also be used as an alternative but must be a min. of 7 square inches and evenly spaced. Fans may be required for large signs. Minimum 3 Ventilation Clearance (5 for Recessed Projects.) Perforated Aluminum Minimum 2 Gap for Airflow (Recommended) Multiple Vents (Alternative) POWERED BY VANTAGE Installation Guide Page 5
DATA CONNECTIONS The sign is shipped with Data and Power entry points on the back of each sign face. Typically, short leads are provided at each power entry point, and data cables are pre-connected at the factory when possible. All electrical connections should be done by a licensed electrician, following national and local electrical codes. Power, Master/Slave and Data Entry Communication Entry Point Power and Master/Slave Entry DATA CONNECTIONS OVERVIEW Please reference the Location Diagram shipped with your sign for specific component location. There are no Master/Slave or M-S Backup cables for single sided signs. BACK VIEW - Master Side FRONT VIEW - Slave Side COM POWER M-S Backup Master to Slave M-S Backup Cable MASTER to SLAVE CABLE THIS SIDE UP LIGHT SENSOR (Optional) Pre Connected to Sign Mount in area that receives the greatest amount of daylight. DO NOT mount to the sign cabinet AVOID Shaded Areas. WIRELESS RADIO (Optional) CABLE Pre Connected to Sign Connect the cable to the radio. Install radio using provided mount. Radio MUST be installed right side up, or warranty will be void. Radio must be facing the transmission point (building) Light Sensor Wireless Radio (Open and Closed) Page 6 Installation Guide POWERED BY VANTAGE
CONNECTION BETWEEN TWO FACES (Master to Slave) Series 51 Signs are equipped with a backup Master to Slave data system that helps isolate any data issues on the sign. This requires (2) cables to be connected from the Master Face to the Slave Face. Please reference the Location Diagram shipped with your sign for specific component location. There are no Master/Slave or M-S Backup cables for single sided signs. BACK VIEW - Master Side FRONT VIEW - Slave Side LOGIC BOARD M-S Backup Master to Slave Master/Slave Cable M-S BACKUP CONNECTION CABLE Pre Connected to the MASTER Sign Run Cable to SLAVE side entry point on back of sign Open LED Module on front of sign (labeled) Connect Data Backup Cable to the LOGIC BOARD (See Illustration) If there is more than one LOGIC BOARD, connect to the board on the far left. MASTER to SLAVE CONNECTION CABLE Pre Connected to the MASTER Sign Run Cable to SLAVE side entry point on back of sign Open LED Module on front of sign (labeled) Connect Master/Slave cable to the LOGIC BOARD (See Illustration) Access Module (labeled) PLEASE NOTE: SIGNS WITH ONLY ONE LOGIC BOARD: Master to Slave and M-S Backup cables connect to both ports on the single Logic Board. Logic Board Ports are Interchangable. Logic Board Ports POWERED BY VANTAGE Installation Guide Page 7
UP Sensor Module Data Cable LIGHT SENSOR INSTALLATION (Optional Equipment) The Light Sensor MUST be mounted in a position to receive the same light as the LED sign face. DO NOT Mount the Light Sensor directly to the sign cabinet. The Light Sensor MUST be mounted right side up, or water damage will occur and warranty void. The Light Sensor is pre-connected to the hardware inside the sign. The data cable is run through the COMM port, along with the Communications Cable and Temperature Probe Cable (optional). Take care not to damage the Light Sensor or cable during installation. MOUNTING INSTRUCTIONS Sensor Location For accurate brightness control, this must receive the same amount of light as the LED sign face. IDEAL MOUNTING LOCATIONS POLE Mount in areas that receive the most amount of light, away from shadows. Do Not mount behind the sign or inside an enclosed structure. WALL UP Use self tapping screws to mount to wall or structure. Do Not mount to LED sign cabinet. Data Cable Pre-connected inside LED sign. Take care not to damage during installation. CORRECT MOUNTING Receiving the same light as the sign. Mounted away from shadows Unobstructed by any structures or enclosures. NOT mounted on LED Sign Cabinet NOT CORRECT Mounted in a dark area. Obstructed by existing structures and components. Please contact your Dealer or call 1-888-595-3956 with any questions on the correct installation of the Light Sensor. POWERED BY VANTAGE Installation Guide Page 8
WIRELESS RADIO INSTALLATION - SM Infinity TM Page 5Ghz and 2.4Ghz 1 of 6 SM Infinity TM provides secure 24 hour access to quality content creation, stock media, and complete sign management over the internet. The sign must be connected to the internet via WiFi or wired networks to utilize this powerful service. For advanced users, please see the Quick Network Guide later in this document. For assistance, contact tech support or a Vantage LED Representative at 888-595-3956 THIS SIDE UP The Radio MUST be mounted right side up, or water damage will occur and Radio warranty void. DO NOT Mount the Radio directly to the sign cabinet. The internal wireless accessories are PRE-INSTALLED at the sign. A standard Cat5 Cable is run outside the sign through the COMM port on the back to connect the SIGN END Wireless Radio. CONNECTION OVERVIEW The most common options are below, and utilize both pairs of Wireless Radios. This guarantees a stronger signal strength and provides more location options for the building side radio, adapting to a variety of network configurations. More examples of other connection options are shown later in this guide. Our LED Signs utilize an Internal PC controller (IPC). Networking this controller is very similar to connecting a standard computer to a network. If you have any questions about your specific network, please contact your network admin directly. OPTION 1: Direct to Router REAR OF LED SIGN WIRELESS RADIO AT SIGN WIRELESS RADIO AT BUILDING w/ INJECTOR INTERNET ROUTER LAN to POE LAN to ROUTER POE LAN COMPUTER ON NETWORK COMPUTER to ROUTER Connect the LAN port on the Radio to the POE port on Power Injector. Then plug the Power Injector to a power outlet. Connect the LAN port on the Power Injector to the ROUTER Connect the COMPUTER to the ROUTER through a Network Cable (Direct or through a Network Switch) or via WiFi OPTION 2: Through a Network Switch REAR OF LED SIGN WIRELESS RADIO AT SIGN WIRELESS RADIO AT BUILDING w/ INJECTOR NETWORK SWITCH LAN to POE LAN to SWITCH POE LAN INTERNET ROUTER SWITCH to ROUTER COMPUTER ON NETWORK COMPUTER to ROUTER Connect the LAN port on Radio to POE port on Power Injector. Then plug the Power injector to a power outlet. Connect the LAN port on the Power Injector to a NETWORK SWITCH. Connect the LAN port on the Power Injector to the ROUTER Connect the COMPUTER to the ROUTER through a Network Cable or WiFi 1 Locate existing Cat5 Network data cable pre-connected to the sign. 2 AT THE SIGN Locate the Wireless Radio Labeled SIGN END. Remove the bottom cover. Connect the cable to the LAN port then close the cover. 3 Mount the Radio using the provided mount and zip tie. Structure Mount Data Cable Page 9 Installation Guide POWERED BY VANTAGE
Page 2 of 6 WIRELESS RADIO INSTALLATION - SM Infinity TM (continued) 5Ghz and 2.4Ghz 1 Locate Radio Labeled OFFICE END and verify Accessories: Power Cable AT THE BUILDING/OFFICE 2 Plug the BLACK Network Cable to the LAN port on the Wireless Radio. Then to the POE port on the Power Injector. POWER INJECTOR Wireless Radio Power Injector Indoor Network Cable Outdoor Network Cable POE LAN 3 Plug the WHITE/BEIGE Network Cable to an open port on the INTERNET ROUTER. POWER INJECTOR INTERNET ROUTER OR Plug the WHITE/BEIGE Network Cable to an open port on a NETWORK SWITCH, then use an additional Network Cable to connect to the INTERNET ROUTER. POWER INJECTOR NETWORK SWITCH INTERNET ROUTER POE LAN POE LAN 4 Plug the Power Injector into a standard wall outlet. Verify the Wireless Radio is powered by the Indicator on the back. Check the signal strength between the Building and Sign using the (4) Signal Indicators. LAN1: Green if the radio is connected properly to the Network or the User Computer. SIGNAL STRENGTH: Shows the connection to the SIGN radio. Both radios must be ON for this indicator to work. 5 Access a computer that is connected to the same INTERNET ROUTER as the sign. Then proceed to the next section to configure the SIGN CONTROLLER for Internet Access. REAR OF LED SIGN POWER IF COMMUNICATION CANNOT BE ESTABLISHED: Check the power indicator at the building and sign radio. Check the Signal Strength indicator on the radios. Make sure the network cable is plugged into the correct port on the POE Injector and the computer. POE port goes to the RADIO. LAN port goes to the USER COMPUTER. Contact Technical Support if the problem cannot be resolved. POWERED BY VANTAGE Installation Guide Page 10
WIRELESS RADIO INSTALLATION - SM Infinity TM (continued) IP ADDRESS CONFIGURATION WARNING: If you are unfamiliar with Network Configuration, please contact your Network Administrator, Tech Support, or a Vantage LED representative at 888-595-3956 for assistance. These instructions carry no guarantee, and no liability. 1 CHANGE IP VERIFY ADDRESS and (IPv4) CONFIGURE LOCAL NETWORK IP ADDRESS 1. Go to the Windows Start menu and select Control Panel Page 3 of 6 NOTE: QUICK GUIDE AVAILABLE ON PAGE 5-6 FOR THOSE FAMILIAR WITH NETWORKING 9. Click the Add button and enter an IP Address that is on the same scheme as the sign (Example: 192.168.0.100). Then press the Tab key to automatically fill in the Subnet Mask then press OK. Note: Make sure this IP address is not being used by another computer on the network, and it different from the default IP address of the sign (192.168.0.2). If you have any questions, ask your Network Admin. 2. Type adapter in the search box, then select View Network Connections. Note: If you are using an earlier version of windows, just click on the Network Connections icon in the control panel. 3. Right-Click on the network connection that you will use to connect to the sign, and select Status. 10. Press OK on the Advanced Settings Window, and Close button on the Network Connections Properties Window to activate the new IP Address settings. 11. Verify communication to your network by opening up a web page. Verify communication to the LED sign using the directions below. After SM Infinity is fully functional, you can revert to your original network settings. (See steps 7 and 8) 4. Click on Details and write down the IPv4 Address, Subnet Mask, Default Gateway and DNS Server for future reference. 2 COMMUNICATION VERIFICATION You can quickly verify communication to the sign using a PING test. Additionally, you can verify your IP address by using the IPCONFIG command. 1. Click the Windows Start menu. 2. In the Search box type cmd then press the ENTER. This will bring up a command window. 5. Close the Details and Status Windows. 6. Double-Click on the network connection that you will use to connect to the sign. 3. Type the word ping 7. Double-Click on Internet Protocol Version 4 4. Hit the spacebar then type in the IP address of the sign I.E.: 192.168.0.2 5. Press ENTER. 6. If you see Request timed out or Destination host unreachable then you will need to verify your computers IP address and any communications hardware. 7. If you do get a response, then you are in low level communication with the sign. You can now move onto the next section and change the IP Address of the Sign Controller. 8. Select Use the following IP address and enter an IP address information that you wrote down earlier, then click the Advanced button. Note: To check your IP address, type IPCONFIG in the cmd window, and press enter. This will list all your active network adapters, and their corresponding IP address information. Page 11 Installation Guide POWERED BY VANTAGE
Page 4 of 6 WIRELESS RADIO INSTALLATION - SM Infinity TM (continued) 3 CONFIGURE THE LED SIGN CONTROLLER IP ADDRESS For the Safety and Security of the LED Sign, please contact your Network Administrator, Tech Support, or a Vantage LED representative at 888-595-3956 for assistance. The Sign Controller must be on the same IP scheme as the network to connect to the internet. If you have any questions on what IP address to use, please consult your Network Administrator or contact technical support. 9. Enter a Subnet, Gateway and DNS that are compatible with your network. Check your notes from Section (1) Verify and Configure Local Network IP Address. 10. Click on the Advanced button. 11. Click the Add button and enter the original IP Address that the sign shipped with. IE 192.168.0.2. Then press the Tab key to automatically fill in the Subnet Mask then press OK. 1. Download and Install the latest Windows version of Ultra VNC by going to: http://www.uvnc.com/downloads/ultravnc.html Note: Alternatively you can type in the IP address of the sign into a browser window: http://192.168.0.2:5800 This will open the Java based VNC access through the web browser. 2. Open Ultra VNC and type in the IP address of the sign, then hit Connect. A password prompt will appear. Please contact your dealer or tech support for this password. 12. Press OK on the Advanced Settings Window, and Close button on the 3. You will now see the internal sign controller and the SM Player application running. Press the Minimize button to show the windows desktop Network Connections Properties Window to activate the new IP Address settings. You may loose the connection to the sign. If this happens, reconnect using the new IP address. 4. Go to the Windows Start menu and select Control Panel 13. A new network window may have opened on the screen. Select Home network. Then close any open network windows. 5. Type adapter in the search box, then select View Network Connections. Note: If you are using an earlier version of windows, just click on the Network Connections icon in the control panel. 6. Double-Click on Local Area Connection (connected). 14. Verify the controller has internet access by opening a webpage in Internet Explorer. If it will not connect to the internet, contact technical support. 15. Close Internet Explorer and any other background windows. 16. Click on the SM Player to maximize. This will hide the desktop and display your sign content. Then close the Ultra VNC window. 7. Double-Click on Internet Protocol Version 4 17. Your display is now connected to the internet and will sync with the SM Infinity servers. You can log into your SM Infinity account at www. sminfinity.com/main.html 8. Use the following IP address should already be checked. Change the IP address to one that is compatible with your network, and is NOT going to be used by any other computer. Note: This MUST be different from your computer s IP address. If there are any issues or questions, please contact your dealer or Vantage LED at 888-595-3956. Questions or issues with your SM Infinity account can also be sent to support@sminfinity.com POWERED BY VANTAGE Installation Guide Page 12
SM Infinity TM COMMUNICATION METHODS Page 5 of 6 WIRELESS RADIOS - Dual Bridge or Single WiFi REAR OF LED SIGN WIRELESS RADIO AT SIGN WIRELESS RADIO AT BUILDING w/ INJECTOR INTERNET ROUTER LAN to POE LAN to ROUTER POE LAN COMPUTER ON NETWORK COMPUTER to ROUTER Connect the LAN port on the Radio to the POE port on Power Injector. Then plug the Power Injector to a power outlet. Connect the LAN port on the Power Injector to the ROUTER Connect the COMPUTER to the ROUTER through a Network Cable (Direct or through a Network Switch) or via WiFi REAR OF LED SIGN WIRELESS RADIO AT SIGN WIRELESS RADIO AT BUILDING w/ INJECTOR NETWORK SWITCH LAN to POE LAN to SWITCH POE LAN INTERNET ROUTER SWITCH to ROUTER COMPUTER ON NETWORK COMPUTER to ROUTER Connect the LAN port on Radio to POE port on Power Injector. Then plug the Power injector to a power outlet. Connect the LAN port on the Power Injector to a NETWORK SWITCH. Connect the LAN port on the Power Injector to the ROUTER Connect the COMPUTER to the ROUTER through a Network Cable (Direct or through a Network Switch) or via WiFi REAR OF LED SIGN WIRELESS RADIO AT SIGN INTERNET ROUTER COMPUTER ON NETWORK COMPUTER to ROUTER Wireless Radio configured to access ROUTER using WiFi. Connect the COMPUTER to the ROUTER through a Network Cable or WiFi. USB WiFi Adapter - WiFi REAR OF LED SIGN USB WiFi ADAPTER INTERNET ROUTER USB WiFi to ROUTER COMPUTER ON NETWORK COMPUTER to ROUTER USB WiFi Adapter USB WiFi ADAPTER connected directly to internal LED SIGN CONTROLLER configured to connect to the ROUTER using WiFi Connect the COMPUTER to the ROUTER through a Network Cable or WiFi. CELLULAR HOT SPOT - WiFi REAR OF LED SIGN 3-4G CELLULAR HOT SPOT - CONNECTED TO THE INTERNET The Internet Cloud INTERNET ROUTER COMPUTER ON NETWORK COMPUTER to ROUTER OPTIONAL USB WiFi Adapter CELLULAR INTERNET HOT SPOT connected directly to internal LED SIGN CONTROLLER via Network Cable - OR - USB WiFi Adapter INTERNET connected to ROUTER (Through Cable/DSL/Fiber) Connect the COMPUTER to the ROUTER through a Network Cable (Direct or through a Network Switch) or via WiFi HARD WIRED - Cat5/6 Ethernet REAR OF LED SIGN CAT 5/6 ETHERNET AT SIGN NETWORK SWITCH LED to SWITCH INTERNET ROUTER SWITCH to ROUTER COMPUTER ON NETWORK COMPUTER to ROUTER Connect the LAN port on the Internal LED SIGN CONTROLLER to a NETWORK SWITCH. Connect the NETWORK SWITCH to the ROUTER. Connect the COMPUTER to the ROUTER through a Network Cable (Direct or through a Network Switch) or via WiFi REAR OF LED SIGN CAT 5/6 ETHERNET AT SIGN INTERNET ROUTER SWITCH to ROUTER COMPUTER ON NETWORK COMPUTER to ROUTER Connect the LAN port on the Internal LED SIGN CONTROLLER to the ROUTER. Connect the COMPUTER to the ROUTER through a Network Cable (Direct or through a Network Switch) or via WiFi Page 13 Installation Guide POWERED BY VANTAGE
Page 6 of 6 SM Infinity TM QUICK NETWORK GUIDE (for those familiar with networking) 1. Verify the LED Sign and wireless radios are powered on, and the building side is connected properly to the network through a switch or router directly. 2. If you are not using wireless radios, verify the sign is powered on, and the network cable from the sign is connected properly to the network through a switch or router directly. 3. Use an existing computer on the same network to verify the existing IP network information by using ipconfig /all in a cmd window (IP, SUB, Gate, DNS) 4. Configure the network adapter with the same ip settings provided by DHCP (IP, SUB, Gate, DNS) to avoid any IP conflicts, then add a secondary IP address to the adapter on the same range as the sign (IE 192.168.0.100) using the Advanced button. 5. Apply the settings then Ping the LED sign s default IP address (192.168.0.2) to verify settings and local communication with the sign. 6. Use UltraVNC (download from uvnc.com or use java based access in a web browser with IP address, port 5800) to remotely log into the LED Sign Controller. Contact the dealer or Vantage LED for the password. 7. Use the Minimize button on the SM Player to access the desktop. Note: the sign will go blank during this process. 8. Configure the LED Sign Controller s network adapter to a compatible scheme for the existing network, including IP, SUB, Gate, and DNS. Make sure to use an IP address that will NOT be used for another computer over DHCP. 9. Add a secondary IP to the adapter (Advanced button) set to the default IP address of the sign as a fail-safe. 10. Apply the settings. This will typically disconnect the VNC session while the settings are changed. 11. Log back in with UltraVNC with the NEW IP address and verify the controller has access to the internet. Once confirmed, close all open windows, maximize the SM Player application, and exit out of Ultra VNC. 12. The local computer can now be set back to DHCP (if applicable). The sign will now sync with the SM Infinity servers over the internet and any changes made in the SM Infinity account will be reflected on the sign. If there are any issues or questions, please contact your Dealer or Vantage LED at 888-595-3956. Questions or issues with your SM Infinity account can also be sent to support@sminfinity.com POWERED BY VANTAGE Installation Guide Page 14
POWER CONNECTIONS Main electrical connections should be done by a licensed electrician following all N.E.C. and Local codes. Clean, properly grounded power with the correct voltage, wire size and breaker size must be supplied to the sign or damage will occur and warranty voided. A proper Earth Ground must be run from the sign, to a grounding rod using N.E.C. standards. Main Power: Each sign face has a power entry point with a pre-connected lead or whip. Larger signs will have more that one lead, depending on amperage. Generally each lead will not pull more than 16 Amps. Please see the diagram that shipped with your sign for specific Voltage, Amperage, and number of leads provided. The suggested breaker size is for reference only. The electrician is responsible for breaker size according to N.E.C and Local codes. FRONT VIEW INTERIOR Entry Point with Lead Large Sign with Multiple Leads Surge Protector (Optional) Power Terminal Entry Point with Conduit Connector Electrical Lead: Pre-connected to Surge Protector (if equipped) or Power Terminal inside the sign. EARTH GROUND All LED Displays must be earth grounded to minimize static currents and lightning damage. The sign structure or foundation will not provide a sufficient earth ground for the sign. A properly installed copper ground rod must be used. (See Diagram) Copper Ground Wire Connected to both sides Power Leads BEFORE POWERING UP THE DISPLAY: Junction Box Make sure conduit fittings are tight and sealed. Check to ensure that the conduit runs will not block access. Check all connections, no exposed wiring, no wiring has been cut. Clear any fabrication debris. Check that all display disconnect switches are turned off. Turn on main power and verify proper voltage is supplied. Turn on the sign display at the disconnect switch. Disconnect Switch GRADE FOUNDATION Steel Angle OR Cabinet Lug Copper Ground Rod To Main Power Page 15 Installation Guide POWERED BY VANTAGE
COMPONENT IDENTIFICATION Parts may vary from picture depending on specific model and ongoing product improvement. Basic system view, including Power Supply, Controller, DVI Board, and Logic Board PC Controller showing connections. PC Controller shown inside sign. DVI Board Logic Board shown with and without ribbon cables Power Supply Surge Protection (optional) Power Terminal Wireless Radio and Accessories Wireless Radio with cover off and cable connected Temperature Probe (optional) Light Sensor (optional) Rear of Wireless Radio showing Power, LAN, and Signal Strength POE Injector POWERED BY VANTAGE Installation Guide Page 16
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