Zambia National Standardization Organization Audit

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Sixth SG13 Regional Workshop for Africa on Standardization of future networks: What opportunities for Africa? (Abidjan, Côte d Ivoire, 26-27 March 2018) Zambia National Standardization Organization Audit Elliot N. Kabalo, Manager Standards and Networks, ZICTA, ekabalo@zicta.zm

Presentation Outline Country Location and Statistics Overview of ICT sector Standardization Legal Mandate NSO Structure and TC Topics Legal Framework and other Issues TC Performance International Participation Challenges Future Outlook

Country Location

Overview of the ICT Sector 2017 Q3 Indicator Number Penetration Rate Mobile Subscription 12,971,354 79.07% Fixed Line Subscription 100,448 0.61% Mobile Internet Users 7,148,325 43.57% Fixed Internet Subscription 18,913 0.12%

Standardization Legal Mandate ZABS The Standards Act of 1997 National Quality Policy 2010 ZICTA ICT Policy of 2006 ICT Act No. 15 of 2009 ICT Standardization Policy of 2011 (By ZICTA)

Legal Framework ZABS Ministry of Commerce Trade and Industry Minister Minister, on recommendation of Bureau, may by statute: - Publish any spec/code of practice and declare it a compulsory standard - Make & publish amendments or repeal any such compulsory standard - Declare a mark of conformity Control and direction of Minister Council appoints: - Director of ZABS - Deputy Director - ZABS Staff Zambia Bureau of Standards (ZABS) - Director (acts as CEO) - Deputy Director - Staff Standards Council 15 Members including Chair and VC Technical Comm s Advisory Comm s Other Comm s (5 members) Nominated by Ministries related to Industry, Finance, Planning, Health, Local Gov t (8 members) Nominated by other organizations (2 members) Persons with standards experience Appointed by Minister Appointed by Standards Council Source: National Standardization Organization Audit Report and Recommendations for Zambia by Gary Fishman

Legal Framework - ZICTA Ministry of Transport and Communication Minister, in consultation with ZICTA and ZABS, may by statute: - Prescribe equipment standards (i.e., regulations), including incorporation by reference Board appoints Director-General of ZICTA Director General appoints ZICTA Staff Board sets, terms & conditions of D-G and staff Zambia Information and Communications Technology Authority (ZICTA) - Director-General (is CEO of ZICTA) - Staff Board of the Authority 11 Members including Director-General Committees Committees Committees (4 members) Ministries/agencies related to ICT, home affairs; national security and Justice. Representative of Attorney General (5 members) Nominated by other organizations (1 member) Person appointed by Minister Members except DG Appointed by Minister Appointed by Board Submissions from the public on standards - Regulate provision of e- communication services and products - Set standards for the sector - Establish and publish technical standards relating to all electronic communications equipment to be used in Zambia Take into account international standards, including ITU Funds: - Appropriated by Parliament - Loans, grants, donations Source: National Standardization Organization Audit Report and Recommendations for Zambia by Gary Fishman

MoU ZABS & ZICTA MTC Ministry CTI Ministry Board of ZICTA Standards Council ZICTA - Sets standards for the sector - Issues regulations for e- communication services and products - Constitutes, in consultation with ZABS, size, structure and members of ISC - Develop ToR of ISC Report on Gazetted standards ready for enforcement ISC Secretariat (ZICTA/ZABS) MoU ICT Standards Steering Committee (ISC) ZABS - Publish in Gazette any spec/code of practice and declare it a voluntary standard - Publish in Gazette any proposed compulsory standard; take comments and report to Minister Report on standards ready for Gazetting 13 members - Set and drive the strategic agenda for ICT standard development in Zambia - Manage and coordinate TCs - TCs develop ICT standards in conformity with the ZABS Guidelines & ISO/IEC Directives - Review for approval standards from TCs*, for Gazetting by ZABS TC1 TC2 TC3 TC4 TC5 * Developed, Adopted or Adapted by TCs Source: National Standardization Organization Audit Report and Recommendations for Zambia by Gary Fishman

NSO Structure and TC Topics (2015-2016) ICT Standardisation Steering Committee ISC Secretariat (ZICTA/ZABS) TC1 - ICT Environment & Climate Change TC2 IoT Applications and Multimedia Services TC3 - QoS & QoE TC4 Networks, Technologies and Numbering TC5 Future Networks & security

Recommendation TC Structure Source: National Standardization Organization Audit Report and Recommendations for Zambia by Gary Fishman

Down Stream Standardization Process Via Secretariat ISC receives request from stakeholders for a standards project ISC assigns the standards project to a TC TC TC sub-group meetings to discuss relevant material and existing standards Technical research Standards of other countries Standards of other standards bodies, e.g., ITU Other relevant material TC develops or adopts or adapts documents as a draft standard, compatible with national requirements and laws Public Comment Period TC Comment Resolution Process TC proposes draft standard to ISC ISC votes on approval of standard ISC requests ZABS to Gazette the standard ZABS Gazettes the standard and declares it a voluntary standard ISC informs ZICTA standard has been Gazetted Source: National Standardization Organization Audit Report and Recommendations for Zambia by Gary Fishman

Participation in ITU Meeting There is current no procedure for TC members to participate in ITU meetings. However, ZICTA has in the past sponsored TC members to ITU meetings held in Zambia Standardization is currently downstream (from SDOs to National) ZICTA participate in ITU meetings and attend Study Groups of interest

International Participation - ZICTA The key study groups that have since been identified as being appropriate to the Zambian ICT environment include: ITU-T SG2: Operational Aspects ITU-T SG3: Economic and policy issues ITU-T SG5: Environment and Climate ITU-T SG12: Performance, Quality of Service (QoS) and Quality of Experience (QoE) ITU-T SG13: Future Networks Including cloud computing ITU-T SG15: Transport, Access and Home ITU-T SG16: Multimedia Services ITU-T SG17: Security ITU-T SG20: Internet of Things (IoT) and its Applications including Smart Sustainable cities

Challenges Human Resources Standardisation know how Immediate, short and long term HR needs? Infrastructure Resources & Investment Technical Infrastructure (R & D) Inadequate internet connectivity Awareness Information availability and access Rapid Technology and Changes Standards Maintenance & Management Collaboration Local / National level [No Industry Participation] Regional [SADC & COMESA] International [Participation in Intl orgs] Budgetary Resource Upstream Standardization Process

Proposed Zambian National Standardization Organization for ITU-T (NSO) ZICTA Responsible Agency NSO Bureau Arranged by ZICTA National Advisory Committee T-NAC TC1 NSG1 for SG5 TC3 NSG3 for SG12 TC4 NSG4 for SG2/SG15 TC5 NSG6 for SG13/SG17 TC7 NSG6 for SG15/SG20 TC7 NSG6 for SG3

Achievements Established legal structure that can easily be recognized as an NSO Aligned TC activities with those of the ITU-T Established ties accounts for TC members Final stages of establishing NSO website Regulatory Authority impose certain standards such as those for Security

Outstanding Steps More effort is required by Zambia in standards development participation Skills Training Set up National Standards Organizations (NSOs) Establish autonomous funding for NSO More participation at international level Target standards that are relevant to local needs Strengthen sensitization