October 21 22, 2014 Introduction to CompTIA, Communities, and ITSS

October 21 22, 2014 Introduction to CompTIA, Communities, and ITSS

CompTIA Big View CompTIA Member Communities IT Services & Support

Who is CompTIA? Global, Not for Profit, IT Industry Trade Association Vendors Distributors Channel Associate Headquartered in Chicago Area with Worldwide Global Offices World s largest provider of vendor-neutral IT certifications 2,000 unique member companies in 90+ countries Members Solution Providers 3

Who We Are Becoming CompTIA s New Open Access Model 586% Growth in Industry Engagement Total of 25,024 members/users! 23,048 1976 4

CompTIA Business Model Certifications Top Line Revenue driven by vendor neutral certification business CompTIA creates exams and sells vouchers Individuals prepare for the exam(s) through training, books or self study, 3 rd party learning partners, or CompTIA s new learning portal CertMaster After expenses, remaining dollars are re-invested back into the IT industry through membership program deliverables Membership Resources funded by Certification revenue! Member Communities! Vendor-Neutral Channel Education & Training! Networking & Events! Member to Member Directory! Industry & Channel Research! Tools to Manage YOUR Channel! Global Resources! 5

CompTIA Mission & Strategy Our Mission: Advance the Global IT Industry Education Certification Advocacy Philanthropy Educate the IT Channel Certify the IT Workforce Advocate on behalf of the IT Industry Give back through Philanthropy 6

CompTIA Website 7

Certifications Top Line Revenue driven by vendor neutral certification business A + Server + Security + Network + Linux + CTT+ CDIA+ PDI+ Project+ Storage+ CASP Cloud + Mobility + Mobile Security + CompTIA creates exams and sells vouchers Individuals prepare for the exam(s) through training, books or self study, 3 rd party learning partners, or CompTIA s new learning portal CertMaster After expenses, remaining dollars are re-invested back into the IT industry through membership program deliverables 8

Certifications 9

Industry & Channel Research Timely, relevant, actionable data and market intelligence for your business plans, reports, presentations and collateral Premier Members: Unlimited access to 15 new Industry and Channel Research Studies annually Live research presentations available at your partner event! Registered Users: Limited access to Industry Research Studies Business & Economics Channel Intelligence Cloud Computing Emerging Technologies Green IT Healthcare IT IT Security IT Workforce Managed IT Services SMB Market Research 10

Industry & Channel Research 11

Channel Training & Education Premier Membership Benefit! Partner Training Quick Start Sessions Executive Certificate Courses e-learning Partner Playbook Workshops Partner Panel Webinars Vendor / Distributor Training Channel Management Training Cloud Channel Development Series 12

Channel Training & Education 13

Networking & Events Industry and Channel Education and Training Connect with Peers/Develop Partnerships Discuss Industry Trends Learn Best Practices Premier Membership Benefit! All Access Pass for Staff $750 value each Unlimited Registration for Partners $750 value each Booth at ChannelCon $5,000 Value! 14

Networking & Events 15

CompTIA Trustmark Program Vendor-Neutral Credentials IT Industry Association credential for best practices Designed by Team of Experts Many areas of the IT industry collaborated to create the credential Achievable by Businesses of All Sizes Affordability and achievability were design considerations Enhances Credibility Demonstrates adherence to the policies and processes identified as industry s highest standards 16

Networking & Events 17

Member Communities Membership CompTIA Communities are the foundation of the Association s initiatives, programs, education and research. Industry Initiatives Research Certifications Credentials Education Training Public Policy Philanthropy 18

Member Communities 19

Middle View CompTIA Member Communities IT Services & Support

CompTIA Communities Purpose of Communities Provide a vendor neutral platform for ongoing discussion and collaboration amongst resellers, vendors, distributors, education partners, public advocacy officials and industry thought leaders

Who Participates in Communities? Most Active & Engaged Industry Followers Consumers

Community Benefits Networking Education Industry Impact

Focused View CompTIA Member Communities IT Services & Support

Angel Pineiro Executive Council Chair George Harris Executive Council Vice Chair Cathy Alper Community Director

Mission The CompTIA IT Services and Support Community provides a forum for IT services industry executives to meet and discuss commonality within the service and support business. This collaborative group: Crafts industry standards, best practices and initiatives Provides networking opportunities among IT services thought leaders Develops industry-specific education and tools Enhances the services industry s quality and productivity.

Initiatives/Projects Video Blog Series: Tomorrow s Tech

Creating IT Futures makes donations on behalf of each community to charities selected by the community. ITSS 2014 Charities

It s all About the Experience

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