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Table of Contents Introduction...1 Package Contents... 1 Product Features... 1 Specifications... 1 Product Schematic...2 HDD Installation...3 Connecting to your Computer...6 Connecting to Mac...7 Connecting to PC...8 RAID Mode Operation...10 RAID Mode Set Up...10 Quartz RAID Software Manager...12 Software Operation...14 Creating a RAID Mode...14 Deleting RAID...16 RAID Mode Introduction...18 RAID Usage Recommendations...22 Rebuilding Damaged HDDs...22 Sleep Mode...25 Dyconn Limited Warranty...26
Introduction The Dyconn Quartz 4 3.5 HDD 4 bay RAID Enclosure is the perfect data management companion with its sleek aluminum alloy finish and ability to read 4 HDDs at the same time. The Dyconn Quartz 4 RAID enclosure provides superior heat dissipation due to its innovative contemporary design, aluminum alloy body and interior cooling system. The unique tray design provides both easy HDD accessibility and limits vibration and shock to the drive while in use. The Dyconn Quartz 4 impressively supports RAID (RAID 0, RAID 1, RAID 3, RAID 5, RAID 10, Combine) and provides the fast data transfer rate of USB 3.0 (up to 5Gbps). A convenient esata port is added for greater functionality. Package Contents: Dyconn Quartz 4 USB 3.0 Cable esata Cable 12V Power Adapter Instruction Guide Product Features: Supports 4 Bay 3.5 Sata HDDs Aluminum External Enclosure Vibration/Shock Proof Tray Design Capable of simultaneously reading 4 HDDs Supports HDD Mirror Functionality Supports Hot Swap Functionality HDD with Intelligent Sleep Mode USB 3.0 interface supports up to 5Gbps RAID Support: RAID 0, RAID 1, RAID 3, RAID 5, RAID 10 (1+0), Combine 1 (80mm) Silent Cooling Fan (for temperature control and heat dissipation) Supports esata, USB 3.0, Compatible with USB 2.0/1.1 Specifications: Support HDD: 4 x 3.5 Sata HDD Compatible OS: Windows XP, Vista 7, Windows 8, Mac OS 10.4 or above Approval Safety: CE and FCC Approval Dimensions (W*H*D*): 6.1 x 6.9 x 10.4 (155 x 176 x 266mm) Weight: 5.3lbs (2.4kg) Operation Environment: Operation Temperature 5 C/40 C Storage Temperature -20 C/70 C 1
Product Schematic Front View 1. Power Button 2. Dissipation Holes 3. HDD LED Indicators 4. Tray Lock Rear View 5. Fan Cooling Holes 6. USB 3.0 Port 7. esata Interface 8. RAID Mode Switch 9. Set Button 10. Power Port 2
HDD Installation Remove the HDD trays by pinching the buttons on the front of the Quartz. Lock State Open State 1. Remove the HDD tray by pinching the snap springs inward on the front bezel, as the arrows indicate, then pull the tray outward from the enclosure. Rear of HDD Please install the HDD into the tray. The hard drive interface should face opposite of the bezel. 3
HDD Installation Bezel 2. Retract the HDD pin hole brackets by pulling the ends of the plastic tabs outward, as shown by the arrows. Push the HDD to the front of the tray and release the HDD pin hole brackets once the HDD screw holes align with the four protruding plastic pins. 4
HDD Installation 3. Carefully slide the tray into the enclosure as shown by the arrow. Make sure the tray s locking mechanism engages the enclosure s locking bracket. 4. After completing the installation of the HDD inside bay 1, repeat the aforementioned steps to install the following HDDs into the 3 bays. 5
Connecting to you Computer Cable Connection To connect the Dyconn Quartz 4 to a computer, connect USB-B of the USB 3.0 cable to the Quartz 4 USB 3.0 port. Next, connect USB-A to the computer s USB port. You can also connect using esata. Connect the esata cable from the Quartz 4 to the computer s esata interface port. 6
Connecting to MAC Viewing Quartz 4 on Apple Macintosh 1. Open Disk Utility within the Application folder. The mounted drives will appear within the left panel that displays all mounted drives. 2. From the Desktop, you will also see all mounted drives. 7
Connecting to PC Viewing Quartz 4 on the Computer 1. Open with My Computer. The mounted drives will appear within the local HDD and outside Added Volume. 2. From the Desktop, right-click on My Computer and select Management. The below-shown window will pop up. 8
Connecting to PC 3. Open with My Computer. The mounted drives will appear within the local HDD and outside Added Volume. 4. Right-click the additional and select New Partition. Once complete, you can begin to store data. 9
Connecting to PC LED Indicator Blue LED indicates power, flashing blue LED indicates HDD R/W status, and red LED indicates Intelligent Sleep Mode. Fan Control USB 3.0 Interface: The internal cooling fan will not initiate if the HDD temperature does not reach 113 F (45 C). The cooling fan will operate at half-speed rotation when temperature reaches between 113 F (45 C) and 122 F (50 C). The fan will operate at full rotation speed when temperatures exceed 122 F (50 C). Operation Notes USB 3.0 is downward compatible with USB 2.0. Please note that USB 3.0 and esata cannot be used simultaneously. Should an esata connection be initiated concurrent with a USB connection, the USB connection will be terminated. Also, please understand your computer must support PM (Port Multiplier) functionality in order for the Dyconn Quartz RAID enclosure to be recognized. By default, most computer motherboards and notebooks with an esata interface cannot support PM. Professional esata express cards support PM (Port Multiplier). RAID Mode Operation The Dyconn Quartz 4 RAID enclosure not only supports read and write of 5 hard drives at the same time, but also supports multiple RAID functions, including RAID 0, RAID 1, RAID 3, RAID 5, RAID 10 and Combine/BIG (LARGE). RAID 0 employs striping that increases HDD performance. RAID 1 uses mirroring which securely enhances data security and HDD stability. RAID 3, RAID 5 and RAID 10 (1+0) employ both striping and mirroring for enhanced HDD performance and stability but allocate data and redundancy differently. Combine/BIG (LARGE) combines storage space of two HDDS for greater capacity and disk utilization. RAID Mode Setup To access the multiple RAID modes, utilize the RAID switch located on the rear of the enclosure. Important Note: Any changes to any other RAID mode must be first set back to clear RAID mode. After this step is completed, you can proceed to set the Dyconn Quartz 4 to any other RAID mode. If the aforementioned step is not completed, any subsequently selected RAID mode will not be accessed. 10
RAID Mode Setup Set clear RAID mode: Change the RAID switch to and hold down the Set button while turning on the power by pressing the Power button. The Quartz 4 will beep indicating the operation is complete. Please note that clearing/switching RAID modes will delete all data currently on your HDDs. Be sure to backup all data before clearing/switching RAID modes. Set RAID mode: Configure the RAID switch to your desired RAID mode. Next, hold down the Set button while turning on the power to the Quartz 4. Upon success, a beep will sound indicating proper RAID set up, followed by detection of the Quartz 4 by the computer. Set Button RAID Switch Power Button UP DOWN 11
Quartz RAID Software Manager Using the Quartz RAID Manager Software Please download the Quartz RAID Software on the Quartz 4 product page on www.dyconn.com. 1. To install the Dyconn RAID Manager software, download the software at the above link. Unzip the file folder, open it and double-click on the Setup icon. Apple Mac Users: Double-click on the RAID Manager icon and type the OS administrator password to launch the application. 2. Begin software installation by clicking the Installation button. 12
Quartz RAID Software Manager Using the Quartz RAID Manager Software 3. The software installation should take no longer than 1 or 2 minutes. 4. When installation is completed, you will see the following screen. Check the box if you desire to launch the application and click on the Finish button. 13
Quartz RAID Software Manager Using the Quartz RAID Manager Software 5. Upon opening the RAID software, you will see the drives installed inside the Quartz enclosure. Software Operation Creating a RAID Mode 1. Click on the Basic RAID Configuration button to create a RAID array and select the type of RAID you wish to create. Within the right pane, the RAID configuration will display the amount of space each HDD will use in RED. 14
Software Operation 2. Click on Apply to create the RAID array. A pop up dialogue box will appear, warning that all volumes and data will be deleted. Click Yes to continue. 3. A pop up progress bar will display the progress of the RAID setup, followed by an informational message stating the RAID configuration successfully completed. 15
Software Operation Deleting RAID 1. To delete a RAID setup, click on the Basic RAID Configuration button and select DELETE ALL RAID. 2. Click on Apply to DELETE the RAID array. A pop up dialogue box will appear, warning that all volumes and data will be deleted. Click Yes to continue. 16
Software Operation Deleting RAID 3. A pop up progress bar will display the progress of deleting the RAID array, followed by an informational message stating the RAID configuration successfully completed and that all data has been deleted. 17
RAID Mode Introduction RAID 0 - Striping: RAID 0 employs the RAID function of Striping, which in turn increases HDD performance. It also provides the ability to read/write data on multiple disks that facilitates fast data transmission but does not provide redundancy. Although RAID 0 enhances HDD performance, it does not provide great security in the event an HDD ceases to operate. All data is affected should the disk fail. Should security be your objective, consider using RAID 1. 18
RAID Mode Introduction RAID 1 - Mirroring: RAID 1 uses the security RAID function of Mirroring, which enhances HDD stability and data security. It does this by writing data on one HDD and creating a duplicate (mirrored) copy on the second HDD. During operation, when one HDD is busy, the other HDD disk can be read for quicker data access. What is more impressive about this RAID mode is that should one HDD fail, the system can automatically switch to the mirrored HDD to read/write. 19
RAID Mode Introduction RAID 3 - Mirroring/Striping: RAID 3 provides the ability to read/write data on multiple disks. This facilitates fast data transmission and creating a duplicate (mirrored) copy of the last HDD. During operation, when one HDD is busy, the other HDD disks can be read for quicker data access. This RAID mode adds great security in that should one HDD fail, the system can automatically switch to the mirrored HDD to read/write. Simply replace the failed HDD with a new one (equal or greater capacity), and the RAID mode will rebuild the data onto the new HDD. RAID 5 - Mirroring/Striping: RAID 5 provides the ability to read/write data on multiple disks that facilitates fast data transmission and creating a duplicate (mirrored) copy of the data that is distributed throughout the disks. During operation, when one HDD is busy, the other HDD disks can be read for quicker data access. This RAID mode can also automatically switch to the mirrored data if one HDD fails and rebuild the system can automatically by replacing the failed HDD. RAID 3 and RAID 5 both use the performance of Striping (RAID 0) and the security of Mirroring (RAID 1), which enhance HDD stability and data security. 20
RAID Mode Introduction RAID 10 (1+0) - Mirroring/Striping: RAID 10 (1+0) employs both mirroring and striping like RAID 3 and 5, but stores data differently. The data is striped across the first two primary disks and then striped onto the mirrored disks. In other terms, RAID 10 (1+0) provides an exact copy of the two striped HDDs, which creates a striping of the redundant data. Under most circumstances, a RAID 10 (1+0) configuration consists of four drives, two primary dedicated to striping and two drives mirroring the striped data. This configuration produces better performance and reliability. Combine/Large (BIG): BIG combines all disks and creates one large capacity disk. When data is read, the system assigns data to be saved to the first HDD. When the memory space of the first HDD is full, it will continue to store data on the following HDD. Should data on the first HDD become damaged, both disks will unfortunately be compromised. Although BIG mode manages data more efficiently by using memory disk space, it presents a lack of data security. 21
RAID Usage Recommendations 1. Please securely backup all HDD data before using RAID. Once RAID is initialized or the RAID mode is changed, all data on the HDD will be cleared and inaccessible henceforth. 2. Please carefully follow the installation directions to avoid damaging the HDD. 3. Please do not remove the HDD while the Dyconn Quartz is on. 4. Please handle the HDDs with care as they can become hot when in use. 5. Thoroughly refer to this manual regarding any questions relative to product operation or contact Dyconn technical support. 6. Please do not turn off power to the Dyconn Quartz or remove an HDD during RAID operation. Rebuilding Damaged HDDs Damaged HDD Alert Should there be damage to one of the HDDs, the HDD access LED will turn off followed by beeping. Press the Set button on the back of the Quartz 4 to stop the beeping. LED Lights 22
Rebuilding Damaged HDDs Rebuild Operation In RAID modes 1/3/5/10, should one HDD become damaged, the Quartz 4 is capable of repairing the damaged HDD. If this occurs, please turn off power, remove the damage HDD and insert a new operating HDD (capacity of equal or greater capacity of the damaged HDD). 23
Rebuilding Damaged HDDs Rebuild Operation Quartz will rebuild with the upgrading RAID. The user cannot perform any operations when Quartz in rebuilding the RAID. Completion time is contingent upon HDD capacity. Important Note: Do not change the RAID mode when rebuilding an HDD. If the RAID mode is changed, the rebuilding process will not successfully finish. 24
Sleep Mode The Quartz 4 offers a convenient sleep mode. When the Quartz 4 is not connected with any cables or is not reading and writing data to an HDD, it will enter sleep mode. In this mode, the HDD access LED will turn off, as will the cooling fan. Important Note: You must set up the Quartz 4 to any RAID mode (except clear RAID mode) and exit the software HDD RAID manager in order for the Quartz 4 to enter sleep mode. 25
Dyconn Limited Warranty DYCONN warrants only to the original purchaser of this product from a Dyconn-authorized reseller or distributor that this product will be free from defects in material and workmanship under normal use and service for one year after date of purchase. Purchaser must present acceptable proof of original ownership (such as original receipt, warranty card registration, on-line registration, or other documentation Dyconn deems acceptable) for the product. DYCONN, at its option, shall repair or replace the defective unit covered by this warranty. In order to keep this limited warranty in effect, the product must have been handled and used as prescribed in the instructions accompanying this warranty. This limited warranty does not cover any damage due to accident, misuse, abuse or negligence. This limited warranty is non-transferable and does not apply to any purchaser who bought the product from a reseller or distributor not authorized by Dyconn, including but not limited to purchases from internet auction sites. This warranty does not affect any other legal rights you may have by operation of law. Contact DYCONN at 1-(855) 839-2666 for warranty service procedures. DISCLAIMER OF WARRANTY EXCEPT FOR THE LIMITED WARRANTY PROVIDED HEREIN, TO THE EXTENT PERMITTED BY LAW, DYCONN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT THAT ANY IMPLIED WARRANTIES MAY NONETHELESS EXIST BY OPERATION OF LAW, ANY SUCH WARRANTIES ARE LIMITED TO THE DURATION OF THIS WARRANTY. SOME STATES/PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. LIMITATION OF LIABILITY REPAIR OR REPLACEMENT OF THIS PRODUCT, AS PROVIDED HEREIN, IS YOUR EXCLUSIVE REMEDY. DYCONN SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOST REVENUES, LOST PROFITS, LOSS OF USE OF SOFTWARE, LOSS OR RECOVERY OF DATA, RENTAL OF REPLACEMENT EQUIPMENT, DOWNTIME, DAMAGE TO PROPERTY, AND THIRD-PARTY CLAIMS, ARISING OUT OF ANY THEORY OF RECOVERY, INCLUDING WARRANTY, CONTRACT, STATUTORY OR TORT. NOTWITHSTANDING THE TERM OF ANY LIMITED WARRANTY OR ANY WARRANTY IMPLIED BY LAW, OR IN THE EVENT THAT ANY LIMITED WARRANTY FAILS OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL DYCONN S ENTIRE LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES/ PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE AND PROVINCE TO PROVINCE. Technical Support For technical support, call 1-(855) 839-2666. You may also reach Dyconn technical support at support@dyconn.com. 26
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