Automation for Cloud. Michael Doherty Cloud Automation Technical Architect EMEAR Data Center Team. Bucharest, Romania April 24 th 2013

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Bucharest, Romania April 24 th 2013 Automation for Cloud Michael Doherty Cloud Automation Technical Architect EMEAR Data Center Team 2011 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 1

Is Cloud Business Transformational well yes! 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 2

Agenda o Cloud Lessons Learned o Intelligent Automation for Cloud o Cisco Cloupia Unified Infrastructure Manager

Cloud Lessons Learned 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 4

The Journey to a Cloud Consolidate Assets Standardize Operations Virtualize the Environment Automate Self Service Delivery Increased IT Operational Excellence (Agility, Efficiency and Simplicity) Increased Shared Services Platform Readiness (Physical - Virtual Dynamic I.T.)

X as a Service DaaS BaaS SaaS PaaS CaaS IaaS NaaS Public Hybrid Private 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 6

Considering we have the components why not.. IT-as-a-Service Requires a New Management Approach Automation Self-Service Portal and Orchestration Intelligence IaaS PaaS SaaS Deskotop aas Telephony aas New Employee Onboarding Employee LifeCycle Operations Flexibility Compute Network Storage

Virtual Services Team Virtual Services Teams: Unified Comms Networking Functional Teams: Architecture Design Compute Storage Implementation Services Delivery Data Centers

So you would like to build a Shared Services platform? Drive Standards Modular Service Components Publish and Market Services Drive Adoption & Consumption Policies & Governance Simple to use / administrate? Track who owns what!

Store Front Automation / Orchestration DC Integration and Migration Security and Compliance Operations and Governance Applications / VXI OS / Middleware / Database Metering/Billing Virtualization / Abstraction Servers Storage Network Service Catalog Facility: Power, Cooling, Space 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 10

A Classic Decision: Build vs. Buy Consideration Scope (What functionality is available in the typical solutions?) Time (How much time is required to implement the solution?) Cost (How much budget is available to procure/deploy the solution?) Support (How hard is it to proactively find skills or reactively solve issues?) Build (Open Source) Fair Fair Very Good Fair Buy (Commercial Product) Excellent Excellent Fair to Good Very Good 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 11 11

Flexible or Focused Systems Flexible (IAC for example) Open System Under Construction by Design Requires Services for initial Configuration and for major changes Business people see the value as it gives differentiation potential Offers IaaS by default, and a clear path to XaaS Are appropriate when a customer: - Wants a full-fledged cloud Wants a more heterogeneous infrastructure Want to completely customize the look and feel Wants to add additional self-service options that are not included out-of-the-box Want s to be able to integrate into existing Management Tools 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 12

Flexible or Focused Systems Focused (Cloupia for example) Pure Play or Closed System They have a defined model which is difficult to extend Works Out of the Box Customization required code changes Are appropriate when a customer: - Who thinks they want cloud but really just wants IaaS Overworked server admins who need to the ability to spin things up quick Helping admins simplify the task of managing a converged infrastructure Wants to avoid a heavy services engagement 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 13

Virtual Infrastructure Architectural Desires API s at Every Layer API Virtual Waas Example developer application API Virtual Firewall API Virtual VPN Application Layer Each tenant is responsible for requesting and managing their own set of virtual resources May call other services through APIs App OS VM App OS VM IaaS (Cloud stack) Layer Allocates virtualized resources to tenants through end-user portal and developer APIs Each tenant only sees their own resources Compute Service Servers Infrastructure as a Service Developer API Storage Service Disks User and System Admin Resource Virtualization Layer Creates virtualized compute, storage and networking resources Manages resource creation, isolation, and non-interference UCS Manager Network Containers System Level API Hypervisor: KVM, Xen, ESX - Nexus 1000v + Open vswitch Network Virtualization: L2-LISP, vpath, OpenFlow, VLAN Physical Resource Layer Networking, Storage and Compute resources Management, monitoring, etc.

Evolution of the DC Programmatic Infrastructure Distributed Fabric Based Application Driven Shared Services Platform IaaS Monitoring Apps Programmable Provisioning Apps Networking Apps End-User Apps Provisionable L2, L3 Compute Compute Storage Storage Services Services L2, L3 Compute Compute Storage Storage Services Services Manual Provisioning Limited scaling Rack-wide VM mobility Scale-out Fabric Policy-based Provisioning Scale Physical & Virtual DC-wide/Cross-DC VM Mobility Integrated Fabric (overlay & underlay) Service-centric Provisioning Flexible Anywhere, Anytime Workload mobility across admin domains 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 15

True Clouds require Multi-tenancy Service Catalog Provider Catalog Provider Catalog Org Catalog Provider Catalog Tenant Catalog Org Catalog User Catalog Admin Roles & Privileges Cloud Admin Cloud Admin Org Admin Tenant Admin Cloud Admin Org Admin Orchestration Network Path Isolation Single Network Shared (no isolation) Multiple Networks VLANs (L2 Isolation) Network Container (L3 Isolation)

Multi-tenancy with Service Chains Virtual Machine VLAN LB Security LUN VRF Virtual Server X Virtual Desktop VLAN LB Security LUN VRF Virtual Desktop Y Common Infrastructure Virtual Machine L2 Context LB FW L3 Context VM Storage Virtual Server X Compute Node vswitch pswitch SAN Network Virtual Desktop Y Virtual Desktop L2 Context LB FW VDI Storage L3 Context 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 17

But don t forget about Lifecycle Management Size Modify VDC Size Order a Physical Server Size Decommission VDC Size Order a VM and Install an OS Size Add Network to VDC Size Remove Network from VDC Size Order a VM from Template

Then consider the steps in a Service Assurance workflow 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 20 20

Cisco Intelligent Automation Functional View Service Offers Service Portfolio Customer Portal IT Consumers (End User, PaaS; IaaS) SaaS Workplace PaaS Security Bundled Services Business Engine Service Items Active Forms Workflow M M CPO ServiceLink` A APIs Organization Designer Service Designer LifecycleCenter: ServiceItem Manager Security RBAC Service Catalog Service Standards Service Items Consoles Resource Manager Service Components Price and SLA Active Forms and Rules newscale Element Atrib Attrib Business Focused Administrators Models Element Element Element Attrib Attrib Attrib Workflow Service Standards, Items, Rules Technical Services 21 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 21

Sprint Run Develop and pursue vision Walk Evolve capability and expand service areas Crawl Intelligent Automation for Cloud Starter Edition Simple Compute-as-a-Service, self service, governance and foundation for the future 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 22

Intelligent Automation for Cloud 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 23

Cloud Content Pre-Built for Portal and Automation Cisco Intelligent Automation for Cloud Self-Service Portal and Service Catalog Cisco Cloud Portal Orchestration and Automation Cisco Process Orchestrator LDAP/Active Directory Email Service Desk/CMDB Integration Framework Monitoring Policy-Based Compute Policy-Based Network OS/Bare Metal Provisioning Image/ Config Mgmt Cisco UCS Manager Network Containers Cisco Server Provisioner Billing/ Chargeback Virtualization Mgmt Storage Mgmt Compute Multi-Vendor Compute and Network Mgmt Cloud Service Providers Network Storage 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 24

Cisco Intelligent Automation for Cloud IT Self-Service Storefront DEMO Cisco Cloud Portal Example: Cisco IT Deployment CITEIS Virtual Data Center 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 25

Cisco Intelligent Automation for Cloud Features & Benefits Pre-Built Portal Content and Workflows to Accelerate Time to Cloud Deployment of Compute-as-a- Service on Cisco UCS to Improve Agility Self-Service Provisioning and Automation for both Virtual and Physical Control Over Resources and Consumption with Lifecycle Management Ability to Grow Deployment and Expand to New Use Cases with Upgrade Path

Secure, reliable foundation for private, public or hybrid clouds Scalable Clouds From single virtual machines to large-scale virtual data centers CloudSync Cloud infrastructure discovery and management systems connected Service Remediation Quick identification of problem workflows and remediation actions Flexible Clouds One Portal, One VDC and Multiple Cloud Platforms 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 27

Key Concept: Compute POD Infrastructure Grouping Unit What is it? Point of Delivery, a unit of the data center Examples: vblock 300, FlexPod, VMDC Compute POD One UCS domain Local and shared network and storage Local and shared domain managers UCS Manager and Cisco SP are one per POD Included in IAC Integrated to IAC Not IAC Integrated Access Switch UCS Chassis and Servers Cisco Server Provisioner NetApp DFM or EMC UIM UCS Manager NetApp/ EMC/HDS Also: Network Stack Network Services Manager Portal and Orchestrator vcenter IAC registers POD by associating a set of domain managers Scalability through multiple PODs Access Switch UCS Manager UCS Chassis and Servers Cisco Server Provisioner NetApp DFM or EMC UIM POD 1 POD 2 Portal, Orchestrator, NSM and vcenter are one per system NetApp/ EMC/HDS

Key Concept: Virtual Data Centers Shared and Dedicated Deployment Environments What are they? A pool of physical servers, VMs, virtual CPU, memory and storage Include one network zone & VLANs Each housed in a cluster within one POD May be placed in any POD Soft or hard reservation Also: Created on-demand (unlike in vcloud) Can cohabitate PODs, but not span over POD over-subscription allowed Org A Users Deploy servers Shared Zones: A special VDC shared across all cloud users. Created by the cloud administrator. Virtual Data Center: dedicated to one organization s users. Ordered by the org admin. The cloud admin selects the PODs to house in. Shared Zone Available capacity Org A s VDC QA Lab Available capacity Available capacity Network 1 Org A s VDC Staging Org VM B s VDC Web Site Available capacity Network Available 3 capacity Available capacity VDC Web Site POD 1 POD 2 VM VM VM VM Physical Server Network 2 Physical Server

VDC Ordering Service in 3.1 Order by Organization Admin or Cloud Portal Technical Admin

Resource Capacity Dashboards Select the VDC The chart below shows the resource usage of the VDC

VDC Lifecycle Management Actions for managing VDC My Virtual Data Centers Portlet Size Modify VDC Size Order a Physical Server Size Decommission VDC Size Order a Virtual Machine and Install an OS Size Add Network to VDC Size Remove Network from VDC Size Order a Virtual Machine from Template

CloudSync & Connection Status Dashboards Observe and Validate Connectivity Select the platform element Detail of the platform element User can take Action here to validate connection The results will be shown here

Service Remediation A Cloud Admin can remediate failed services caused by infrastructure problems Requisition Summary Remediation Actions Requisition Details Error Details

Third-Party Technology Partners Service Catalog and Self-Service Portal Cisco Cloud Portal IPAM and DNS Showback / Chargeback Cisco Prime IPAM CloudCruser, Apptio Infoblox, Service Assurance Zenoss, Nimsoft Cisco Process Orchestrator Billing Metratech, Zuora, Aria, Astel Mediation Comptel, Nimsoft App Config and Delivery Server Network Virtualiza-tion Storage Security and Compliance nsolution, Hytrust CMDB BMC, CA, IBM, HP, Servicenow Puppet Chef CFEngine Cisco Server Provision Network Services Manager VMWare Microsoft Citrix EMC NetApp HDS Dashboard & Reporting Apptio (or native portlets) ITIL Workflow BMC, CA, IBM, HP, Servicenow

Portal Integration with Service Assurance Solutions Example screen shots with these partners: Zenoss Nimsoft Watch4Net

IAC Solution Accelerator Community This is a community site where customers and partners can contribute or download Solution Accelerators The URL is: http://cs.co/cloudcommunity

Cisco Cloupia 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 38

Transform DC Tasks from Manual to Self-Service Delivery Automated Manual Resource Request I Need Stuff Self-Service Compute Network Automation What offer delivers: Speed How to deliver Consistency Who s using what? Storage 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 39

Cisco Cloupia Turnkey Solution - Demo End Users IT Admins IT Operations LDAP, CMDB, Metering DB Amazon, Entel, Rackspace Savvis VPDC, Terremark Single, unified product built from the ground up Modular architecture Extensibility through APIs Deployed as an on-premise Virtual Appliance(s) Mobile Platform Cloupia Network Services Agent Self Service Catalog API to Cisco UCSM Admin Console Dashboard Enterprise Systems Integration Cisco Cloupia Multi-tenant Infrastructure Management Platform Other Providers Virtual Infrastructure Management Provides: Policy-Driven Self-Service Infrastructure Lifecycle Management Blade Server Managers Storage APIs Network API/CLI vcenter SCVMM RM Cisco UCS Physical Infrastructure Cisco Nexus Virtual Infrastructure VMware Hyper-V KVM Cloupia Provides Unified, Centralized Management of Physical and Virtualization Infrastructure in Private and Hybrid Clouds 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 40

Cisco Cloupia Infrastructure Management Key-Summary End-to-End Automation Unified policy-driven provisioning Model-based automation no need for scripting Ongoing lifecycle management Turn-Key Solution Ready to Use in Hours Unified, integrated and out-of-the-box solution Seamless physical and Virtual resource pooling Hypervisor agnostic Virtualization Manager A B Virtualization C Compute Manager Compute Single Panel- of-glass for End-to- End Management and Automation Network Manage A B Network C Customers are increasingly buying compute, network, storage, and virtualization as a single, converged system Storage Manager Tenant A Tenant B Storage Tenant C 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 41

Integrated Compute Stack Management 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 42

Cisco Cloupia Validated Management Solution for FlexPod Self-service Delivery Secure Cloud Container Model-based Management vfiler vnetwork vcompute VMs Storage VM Manager Plug-ins A B Virtualization C Policy Driven Provisioning Unified model-based management Delivering secure multi-tenancy Single Panel- of- Glass for End-to-End Management and Automation Compute Manager Network Manager Storage Manager A Tenant A Compute B Network Tenant B Storage C Tenant C 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 43

Cisco Cloupia with VSPEX Application Cisco Cloupia End-to-End Infrastructure Management Hypervisor X86 Server Network Storage Single-click provisioning Single management interface Physical and virtual infrastructure Model-based orchestration Converged infrastructure management Self-service portal Multi-tenant security 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 44

Cisco Cloupia with Vblock Single-Click Provisioning Single Management Interface Physical and Virtual Infrastructure Converged Infrastructure Management Self-service portal Multi-tenant security Cisco Cloupia End-to-End Infrastructure Management 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 45

Cisco Cloupia with Vblock Q4CY13 Supported Today Q4CY13 System 100 System 200 System 320 System 720 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 46

Positioning: Cloupia and Intelligent Automation for Cloud 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 47

Cloud Service Providers IT Admins, Developers, Engineers, Architects, etc. IT Operations, Infrastructure Admins, etc. Customers may need one or both solutions based on their infrastructure, requirements and cloud maturity Cloud Management Hybrid Cloud Cisco Intelligent Automation for Cloud Cisco Cloupia Infrastructure Management Virtual Physical Partner Ecosystem 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 48

Thank you. 2012 Cisco and/or its affiliates. All rights reserved. Cisco Connect 49