Brand use 3 Wordmarks 4 Layout 4 Size, Clear Space and Scaling 5 Colors 6 Sub-branding 7 FCS divisional identities 7 Departmental identities 8

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Brand use 3 Wordmarks 4 Layout 4 Size, Clear Space and Scaling 5 Colors 6 Sub-branding 7 FCS divisional identities 7 Departmental identities 8 Identity in text 10 Letterhead and envelopes 11 Business Cards 12 PowerPoint 13 Email signatures 14 FCS designation 15 Facebook and Twitter 15 Divisional designation 16 Departmental designation 17 UMass seal and word marks 18 UMass Athletics word and spirit marks 19 Appendix: To create an email signature i

Brand use Consistent, positive branding is an essential element in communicating who we are and what we do to the campus community. It also provides our large, diverse organization a common point of pride and identification. This guide is intended to provide design assistance and standards to better communicate with each other and with our clientele. The Facilities & Campus Services brand (wordmark lockup with UMass) should be used whenever possible and appropriate. With the exception of official University documents such as contracts and letterhead, nearly every other visual medium in which FCS is involved should include branding. If you have a question about possible or appropriate use, please contact the FCS communications manager, Jim Hunt, at 7-4767, or jhunt@facil.umass.edu. Web site(s) and social media Posters Brochures, pamphlets and flyers Clothing Promotional items PowerPoint presentations Internal programs (Tririga, ebuilder) user interfaces and reports Forms (printed and on-line) Email distributions Email signatures Fax cover sheets Signage (internal and construction) Video UMASS AMHERST Facilities & Campus Services Brand Book PAGE 3

Wordmarks Layout At right are the official Facilities & Campus Services wordmarks in horizontal and stacked layouts. The FCS wordmark is actually a lockup with UMass, and should be represented as such at all times. As a standard practice, no other wordmark variant in content, style or color should be used to represent FCS. If it is necessary to deviate from standard practice (for instance, when printing on a background color that does not accommodate black and/or maroon), please contact the FCS communications manager, Jim Hunt, at 7-4767, or jhunt@facil.umass.edu. Do not attempt to recreate the wordmarks in a non-design program (such as MS-Word). The graphic files are available for download in EPS and JPG formats in the Staff Only section of the FCS web site. UMASS AMHERST Facilities & Campus Services Brand Book PAGE 4

Wordmarks Size Minimum sizes should be maintained. The wordmark must be at least 2.5 wide for the stack and 4 wide for the vertical layout. Clear space Provide adequate clear space. The letter M from UMass on our wordmark is the minimal amount of clear space required. 2.5 4 Clear space area Scaling Aspect ratio should always be maintained when scaling. Do not distort, compress, stretch or skew the wordmark. x UMASS AMHERST Facilities & Campus Services Brand Book PAGE 5

Wordmarks Colors FCS materials, garments, web sites and publications should reflect the official UMass color palette: UMass Maroon, white, and black. For more guidelines affecting color use, including University-approved secondary and accent colors, refer to http://www.umass.edu/brand/ elements/color. UMass Maroon Pantone 202 CMYK 9, 100, 64, 48 RGB 136, 28, 28 Hex #881c1c Black CMYK 75, 68, 67,90 RGB 0, 0, 0 Hex #000 White CMYK 0, 0, 0, 0 RGB 255, 255, 255 Hex #FFF The FCS/UMass lockup wordmark colors should be maintained as shown whenever and wherever possible. If a maroon background is required (for printing or embroidering on maroon fabric, for instance), then white may be used for all graphic elements. No other color combinations should be used. Maroon and white are the only acceptable fabric colors for garments; black or gray or other colors should not be used. Fabric prints only x UMASS AMHERST Facilities & Campus Services Brand Book PAGE 6

Sub-branding FCS divisional identities FCS divisions are a lockup with both UMass and Facilities & Campus Services in vertical and stacked versions shown. No divisional graphic identities (logos) are allowed. Size, clear space and scaling requirements are the same as those affecting the FCS/UMass lockup (page 5). Note that email signatures which include a divisional designation are handled differently (see page 16). UMASS AMHERST Facilities & Campus Services Brand Book PAGE 7

Sub-branding Departmental identities FCS departments are a lockup with UMass and, for the most part, with their parent division in vertical and stacked versions. There are some exceptions in which the departmental moniker is locked solely with UMass (with no divisional designation, such as Parking Services). No departmental graphic identities (logos) are allowed. Size, clear space and scaling requirements are the same as those affecting the FCS/UMass lockup (page 5). Note that email signatures which include a departmental designation are handled differently (see page 17). UMASS AMHERST Facilities & Campus Services Brand Book PAGE 8

Sub-branding Departmental identities (cont.) FCS Communications has created wordmarks in EPS and JPG formats, stacked and vertical, for the departments listed. You can find them in the Staff Only section of the FCS web site. If you don t see your department listed here and/or would like help with departmental branding, please contact the FCS communications manager, Jim Hunt, at 7-4767, or jhunt@facil.umass.edu. Administration Communications Customer Service Campus Planning Space & Asset Management Design & Construction Management Physical Plant Alterations Building Maintenance Buildings & Grounds Construction Management Custodial Services Grounds Services Landscape Management Recycling & Waste Management Sustainable UMass Utilities Transportation Transit Services Parking Services Fleet Services UMASS AMHERST Facilities & Campus Services Brand Book PAGE 9

Identity in text Do not use the FCS wordmark, or FCS/UMass lockups, in place of text. Facilities & Campus Services should be spelled out in full whenever possible, and, in most cases (depending on context), it isn t necessary to write UMass Amherst Facilities & Campus Services. If an acronym (FCS) is used, it should only be used after the full name has been referenced. The ampersand (&) should always be used in place of and when the name is written in full. The ampersand should be dropped when the acronym ( FCS ) is used. x Facilities & Campus Services strives to maintain a welcoming and engaging environment for faculty, staff, students, alumni and visitors alike... UMass Amherst Facilities & Campus Services strives to maintain a welcoming and engaging environment for faculty, staff, students, alumni and visitors alike strives to maintain a welcoming and engaging environment for faculty, staff, students, alumni and visitors alike UMASS AMHERST Facilities & Campus Services Brand Book PAGE 10

Letterhead and envelopes Only official University letterhead (either in electronic or print media) and business envelopes should be used for FCS business purposes. Letterhead and envelope format examples are shown at right. Print material should be ordered through UMass Print Services only. If you need an MSWord version of letterhead for electronic use, please contact the FCS communications manager, Jim Hunt, at 7-4767, or jhunt@facil.umass.edu. Do not attempt to desk-top print electronic versions of letterhead for use as print media. Only official letter head and envelopes, printed by Print Services, should be used for postal mail or other print media purposes. UMASS AMHERST Facilities & Campus Services Brand Book PAGE 11

Business cards Only official University business cards (either in electronic or print media) should be used for FCS business purposes. A business card format example is shown at right. Business cards should be ordered through UMass Print Services only. Print Services has several business card options available; note that the format shown here, designated BUSINESS CARD A HORIZONTAL (1-SIDE), is the only business card format that should be used by all FCS personnel. If you need an MSWord of PDF version of a business card for electronic use, please contact the FCS communications manager, Jim Hunt, at 7-4767, or jhunt@facil.umass.edu. Do not attempt to desk-top print business cards. Only official University business cards, printed by Print Services, should be used where printed business cards are required. UMASS AMHERST Facilities & Campus Services Brand Book PAGE 12

PowerPoint A PowerPoint template is available as part of the wordmark package zip file (FCS_Wordmarks.zip) in the Staff Only section of the FCS web site. It should be used for all FCS and divisional PowerPoint presentations, both on- and offcampus. UMASS AMHERST Facilities & Campus Services Brand Book PAGE 13

Email signatures An email signature is the most widely shared element of organizational identity. Like traditional letterhead, it not only defines what you do professionally, but for and with whom you do it. Reference to Facilities & Campus Services is important, as is use of our tagline ( We re here to help ), but so are links to the FCS (or a divisional/ departmental) web site, Facebook and Twitter. Please include all of these in your default email signature. These guidelines and supporting graphics are intended for use on a white background (no colored or textured backgrounds, please) with standard Arial and Times Roman fonts.* Twitter and Facebook icons are available in the Staff Only section of the FCS web site. If you d like help formatting your email signature, contact the FCS communications manager, Jim Hunt, at 7-4767, or jhunt@facil.umass.edu. Jim Hunt Communications Manager Facilities & Campus Services University of Massachusetts 360 Campus Center Way Amherst, MA 01003 jhunt@facil.umass.edu Desk: 413.577.4767 Mobile: 413.320.2518 www.umass.edu/facilities We re here to help. *NOTE: We re using standard Arial and Times Roman fonts in the email signature (w/tag line) rather than Frutiger and Minion Pro as appears in the official wordmark. Frutiger and Minion Pro are specialized font types, not regularly available in standard system font packages; even if you have and use them, they may be unintentionally substituted with symbols, or some other less desirable font, by a recipient s email system. UMASS AMHERST Facilities & Campus Services Brand Book PAGE 14

Email signatures Facilities & Campus Services designation If you identify as working directly for Facilities & Campus Services (without divisional or departmental designation), the FCS line should dominate in Arial 12-16pt type while keeping all other text (with the exception of the tag line) in Arial 10 or 12pt type. Unless otherwise noted, all type should be in black. Facebook & Twitter Facebook and Twitter icons are available in the graphic identity section of the FCS web site. Our Facebook hyperlink is: https:// www.facebook.com/umassfacilities/ Our Twitter hyperlink is: https://twitter.com/ UMassFacilities Please make sure the Facebook and Twitter icons are properly hyperlinked. NOTE: graphic icons should be removed if sending email in text-only format. Jim Hunt Communications Manager Facilities & Campus Services University of Massachusetts 360 Campus Center Way Amherst, MA 01003 jhunt@facil.umass.edu Desk: 413.577.4767 Mobile: 413.320.2518 www.umass.edu/facilities We re here to help. The wordmark for email is Arial, 12-16pt, with normal spacing, in black or UMass Maroon (see Colors, page 6). All other lines are 10-12pt type, black. Include an active hyperlink to your email address, blue and underlined. Include an active hyperlink to the FCS web site or to your divisional/department web site, blue and underlined. Include icons with active hyperlinks to the FCS Facebook and Twitter sites. Facebook and Twitter icons are available in the graphic identity section of the FCS web site. Include tag line Times New Roman, 12-16pt, italic, black. UMASS AMHERST Facilities & Campus Services Brand Book PAGE 15

Email signatures Divisional designation If using a divisional designation (Administrative Services, Physical Plant, Campus Planning, Design & Construction Management or Transportation Services), the division should be in dominant (12-16pt) type. Directly underneath should be A division of Facilities & Campus Services. Peter Gray-Mullen Interim Director Design & Construction Management A division of Facilities & Campus Services University of Massachusetts 360 Campus Center Way Amherst, MA 01003 gpeter@facil.umass.edu Desk: 413.545.6499 Mobile: 413.687.1220 www.umass.edu/dcm We re here to help. UMASS AMHERST Facilities & Campus Services Brand Book PAGE 16

Email signatures Departmental designations When using departmental designations (such as Building Maintenance, Sustainable UMass, Space & Asset Management, etc.), your name and title should appear on the same (top) line with the departmental designation directly beneath; the divisional designation (Physical Plant, Campus Planning, etc.) will dominate in 12-16pt type. No logo should be used. Name and title appear on the same (top) line with the departmental designation directly below. John Pepi, General Manager Office of Waste Management, Moving & Surplus Physical Plant A division of Facilities & Campus Services University of Massachusetts 151 Tillson Farm Road Amherst, MA 01003 jpepi@umass.edu Desk: 413.577.3013 Mobile: 413.835.1306 www.umass.edu/recycle We re here to help. UMASS AMHERST Facilities & Campus Services Brand Book PAGE 17

The UMass seal and word marks Use of the UMass seal is reserved for official University documents, contracts, and diplomas. It should not be used on letterhead, business cards, directional or construction signage, cups, napkins or giveaways, etc. UMass wordmarks are available for more general use. There are only three official UMass wordmarks: full, short, and with tagline. No other UMass wordmark variant should be used. Guidance on the proper use of the UMass identity seal, wordmarks and spirit marks can be found at http://www.umass.edu/brand/ wordmarks-seal-and-spirit-marks. Full word mark Short word mark word mark w/tag UMASS AMHERST Facilities & Campus Services Brand Book PAGE 18

UMass Athletics word and spirit marks Use of UMass Athletic word and spirit marks is strictly controlled. They are the sole property of the University of Massachusetts Board of Trustees and may be used only with written permission from the UMass Trademark and Licensing Administration. They may not be used for FCS identity purposes of any kind; nor may look-alike fonts (e.g., Collegiat or Vineta) be used. For questions regarding UMass Athletic trademark usage on merchandise, websites, services or advertisement, please contact the UMass Trademark and Licensing Administration: dpcurley@umass.edu or eszymbor@umass.edu, or call 413-577-8125. UMASS PARKING SERVICES UMASS AMHERST Facilities & Campus Services Brand Book PAGE 19

Appendix: How to create an email signature 1 If you haven t done this before, here are directions for creating an email signature in Outlook. 1. Open Outlook and click on the FILE tab in the upper left-hand corner. 2 2. At the Account Information screen, click on Options. 3. At the Outlook Options pop-up, click on Mail. 4. Click on the Signatures button on the right. 3 Continue next page... 4 UMASS AMHERST Facilities & Campus Services Brand Book APPENDIX i

To create an email signature (continued) 5. Format your email signature in the text box of the Signatures and Stationary pop-up. The easiest way to do this, so that it s formatted correctly and the social media links are already embedded, would be to highlight all the signature lines and elements in someone else s email (don t forget to highlight the social media icons and tag line, too!), and just paste them all into the Signatures and Stationary text box; then you can edit each line, as necessary, to match your own info. Otherwise, create and format your signature using the common word processing program tools provided (font type, size, color, etc.). Don t forget to change links to reflect your own email address and web site. 6. Click the OK button to save and exit. 5 6 If you d like any help formatting your email signature, or want one to copy and paste for editing, please contact the FCS communications manager, Jim Hunt, at 7-4767, or jhunt@facil.umass.edu. UMASS AMHERST Facilities & Campus Services Brand Book APPENDIX ii