L-series 30-user environment

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L-series 30-user environment Overview NComputing s multiuser technology enables greatly expanded computing capabilities by allowing up to 30 users to simultaneously access a single PC. This multiuser desktop experience supports simultaneous users at lower costs in an easy-to-use, set-up and maintain environment that is eco friendly. The result is a significantly lower cost of computing, on-going management and power usage that is many times better than a traditional networked PC model. Since most users only utilize a small percent of today s powerful PCs, NComputing leverages this power with small access devices and proven software that enables a single PC or server to support up to 30 users at once. The goal in the multiuser environment is to maintain the performance of the host computer across many users; and as long as the host CPU, memory or LAN performance is not constrained, each access terminal should operate at a speed similar to the host. NComputing and our reseller network have many customers that are utilizing up to 30 users per host. Most of these are used for office productivity with many applications, but some are used to run a single dedicated application (generally in a manufacturing or data entry environment). In the following proof of concept we will demonstrate a that accesses a single (modest) host using our L-series products. Since most users today are running workloads such as email, office applications, and internet browsing, these tasks represent a good measure for a proof of concept. A typical PC benchmark would not be appropriate or applicable to the multiuser enviroment since these benchmarks are made for stressing an individual PC in a comparison to another PC. For this demonstration, our goal is to show 30 active users all accessing a single host, while not creating constraints on the processing, memory or network capabilities of that host.

L-series environment For the purpose of this exercise, we ran two scenarios: 1) 30 active users running six different applications 2) 30 active users, each running a PowerPoint slideshow It is important to note that each of the L-series products consumes only about 5 watts of power each and that no special power considerations were needed for this environment. However, if 30 PCs were all deployed in a single room, power and heat would be big considerations. The 30-user hardware configuration and setup details are described in Appendix A. To evaluate typical office usage, during scenario 1 we ran sessions of Word, Excel, Outlook, Internet Explorer, Adobe Reader, and PowerPoint (slides included text, graphics, and JPEG images). The details are listed below in Table 1: Table 1: Summary of L-series benchmark applications

The following are screen shots of the active applications taken during the test: CNN.com MS Outlook Apple.com Adobe Reader YouTube.com MS PowerPoint MS Excel MS Word

Table 2: Results from Windows Office productivity and Internet video streaming Average CPU Utilization 55% Performance results The Windows System Monitor was used to gauge performance and provide some guidance as to the percent of CPU, memory and network resources used in each scenario. We recorded the statistics listed in Table 2 during the tests of 30 simultaneous users. Maximum CPU Utilization 75% Maximum Network Utilization 5% RAM Utilization (MB) 1,440 System Cache (MB) 524 NComputing Multi-User technology allows 30 users to run six different applications, including 3 web video feeds, ona $600 PC while using only half the average CPU resources with less than 2GB of memory! Table 3: Results from 30 PowerPoint slideshows Average CPU Utilization 36% Maximum CPU Utilization 52% Maximum Network Utilization 3% RAM Utilization (MB) 1,917 System Cache (MB) 516 Note: performance results will vary and are dependent upon the OS, applications used, and total system memory, including virtual memory and other factors. Windows Task Manager

Determining your environment The performance of each access device in the multiuser environment depends upon the host configuration and application needs of the customer. Specifically, performance is dependent upon the individual host hardware, memory, video card, applications being used, OS software, and network conditions within any LAN/WAN. As long as the processor/memory/network utilization stays below 100%, the performance for each user should be comparable to that of the host PC. Power hungry applications can tax the processor to its limit and slow the performance of the multiuser environment; but even if these applications demand more processing power, these peak requests are generally very brief and performance should return to normal very quickly. Although this environment does not examine performance with 30 active users that are typing, saving, switching between applications, sending email and more, the CPU utilization from those actions is generally 0-3% per user, and these tasks will be covered by the excess performance capacity of the host. When setting up your multiuser environment, testing of your applications and usage model should be conducted to determine that host resources (CPU, memory, and networking) are sufficient to meet the performance expectations. Should the environment not meet those requirements, the options are to improve the resources in the host PC or lower the number of users. Summary The results from these 30-user scenarios clearly confirm that most users only utilize a small fraction of the processing and memory performance provided in today s PCs. And that these PCs and access terminals can power up to THIRTY USERS simultaneously to perform productivity, office, and multimedia applications on a single host with CPU resources to spare. This environment demonstrates that NComputing utilizes this excess performance and distributes it to many users with our multiuser technology; which results in a significantly lower cost of computing, on-going management, and power usage that is many times better than a traditional networked PC model.

Appendix A Setup details Setting up this demonstration is very easy. You simply connect each access device to a keyboard, monitor, mouse, and LAN; then install vspace on the host PC. The hardware configuration consisted of: Host 1 PC 29 L-series access devices Two 16-port keyboard/video/ mouse (KVM) switches 19 wide-panel monitor at 1024x768 resolution and 16-bit color Keyboard and mouse Gigabit Ethernet Switch (Gigabit backbone with 100mb to each access device) Please note that the KVM switches were used for convenience. This included the space constraints of setting up 30 workstations with monitors, keyboards, and mice, and the ability to display and control the sessions from one workstation. See Appendix B for more detailed setup instructions. 1 Host System Configuration: AMD Athlon 64X2 Dual Core 5200+ 2.61 GHz CPU, ECS HT2000 motherboard, 3Dfuzion PCI Express Graphics (nvidia 7300LE), 2GB DDR 800 Memory, Western Digital SATA 250GB Hard Drive; Microsoft Windows Server 2003 SP2 and Office 2003 (cost is roughly $600, excluding software and taxes).

Appendix B Detailed setup instructions 1) Get a PC that is comparable to the following: a. AMD Athlon 64X2 Dual Core 5200+ 2.61 GHz CPU b. ECS HT2000 motherboard c. 3Dfuzion PCI Express Graphics (nvidia 7300LE) d. 2GB DDR 800 Memory e. Western Digital SATA 250GB Hard Drive f. Microsoft Windows Server 2003 SP21 g. Microsoft Office 2003 2) Install vspace software 3) Create 30 users, with a unique Logon ID for each (password is optional) 4) Connect one keyboard, monitor and mouse to the Console Port of a Keyboard-Video-Mouse switch, such as the TRENDnet TK-1602R 5) Connect the L-series access devices to the KVM switch(es) a. Connect one end of the KVM cable to the access device and the other end to the switch b. Connect the daisy chain ports c. Plug in the power cord for each access device 6) Connect the Ethernet cables a. One Gigabit connection from the Host PC to the Gigabit Ethernet Switch, such as the TRENDnet TEG2248WS b. Connect each access device to the Switch (100Mb) c. Broadband connection to the LAN or Internet source to the Gigabit Switch 7) Power on the KVM, Ethernet Switch, and access device 8) Logon to each access device using the appropriate Logon ID and password 9) Run the applications!

Appendix C Microsoft Windows Licenses You are licensed by NComputing to use the vspace software under the terms of the End-User License Agreement (EULA). You must also acquire the appropriate number of Windows Server licenses and Client Access Licenses for each device or user accessing Windows Server software. You cannot use the vspace software with Windows Client software (i.e., Windows Vista, Windows 7) unless a single user and no other user accesses the same Windows Client software at any one time, or you are authorized to do so under an applicable license from Microsoft or as expressly set forth in the Microsoft Windows Server to Windows XP License Rights section of the NComputing EULA: If you have licensed the appropriate number of Windows Server operating system and associated Client Access Licenses for simultaneous access by multiple users to the host computer, you may install and run vspace on a separately licensed Windows XP operating system for simultaneous access by multiple users in lieu of the Windows Server operating system. You may only install and use either the Windows Server operating system software or the Windows XP Client operating system software but not both. Microsoft does not provide any support for vspace or for the Windows XP operating system in this configuration; you should seek support from NComputing for issues relating to vspace and its use with the Windows XP Client operating system. In all cases, your rights and obligations with respect to the use of vspace software with Windows Server software and Windows Client software are defined by both the NComputing vspace software EULA and the applicable Microsoft Software License Agreement or EULA. For more information on licensing with Microsoft operating systems see: www.ncomputing.com/ mslicensing ncomputing.com Copyright 2003-2010. NComputing, Inc. All rights reserved. NComputing is the property of NComputing. Other trademarks and trade names are the property of their respective owners. Specifications subject to change without notice. Performance may vary, depending on the configuration of the shared computer. whitepaper 30usersonlseries REV3