URGENT FIELD SAFETY NOTICE

Similar documents
This document contains important information for the continued safe and proper use of your equipment

Urgent Field Safety Notice

MARK MEDICAL SPA A SOCIO UNICO For the Attention of the Devices Vigilance Correspondent (ITALIA)

FIELD CORRECTIVE ACTION NOTICE

URGENT - Medical Device Correction IntelliVue MX40 Missing Warnings in IFU

Product codes with prefix (all variants): 8001, 8002, 8003, 8004, and ATTENTION: Clinical Personnel, Risk Managers, Biomedical Personnel

URGENT Field Safety Notice Philips HeartStart MRx Monitor/Defibrillator

Important Medical Device Advisory NM Implantable Pulse Generator Inaccurate Elective Replacement Indicator

Important Medical Device Advisory NM Implantable Pulse Generator Inaccurate Elective Replacement Indicator

URGENT: MEDICAL DEVICE RECALL

This document contains important information for the continued safe and proper use of your equipment

CaDD -Solis Medication Safety Software Version 3.1 For use with the CADD -Solis Ambulatory Infusion Pump with Programmed intermittent Bolus (PiB)

Urgent Medical Device Correction LIFEPAK 1000 Defibrillator

URGENT MEDICAL DEVICE FIELD SAFETY NOTICE- REMOVAL

URGENT FIELD SAFETY NOTICE DISTRIBUTORS

URGENT FIELD SAFETY NOTICE Reserve battery and new instructions for users of the PAD 300/PAD 300P (Public Access Defibrillator)

URGENT FIELD SAFETY NOTICE DISTRIBUTORS

Administrator Guide for Clinicians

Description of the Issue:

HAZARD NOTICE By arrangement with the Scottish Executive Health Department

Standard Operating Procedure. SOP full title: Sponsor processes for reporting Suspected Unexpected Serious Adverse Reactions

Medical Device Usability

PharmGuard. Administrator 4.2. Administrator Help. Medication Safety Software

Complete the Confirmation Sheet, and return it to Physio-Control using the information on the form.

WASHINGTON UNIVERSITY HIPAA Privacy Policy # 7. Appropriate Methods of Communicating Protected Health Information

DATA BREACH POLICY [Enniskillen Presbyterian Church]

Important Safety-Information. Mandatory Software Update. for Pentacam AXL. Immediate action is mandatory

Urgent: Field Safety Notice / FSCA Versions and

3 Complaints against the Organisation

Complaint Handling Procedure and Escalation Policy

Gasco (UK) Limited Customer Complaints Policy & Process

TITLE: Processing Customer Complaint Procedure - Text OPERATING. SECTION: Two ISSUE #: 1.0. To receive, handle and resolve customer complaints.

T34 is the new standard in ambulatory syringe pumps offering a comprehensive range of features designed to maximise safe, economic and simple

Medical Devices and Cyber Issues JANUARY 23, American Hospital Association and BDO USA, LLP. All rights reserved.

Security and Privacy Governance Program Guidelines

PRODUCT SAFETY NOTICE WARNING OF POTENTIAL UNSAFE CONDITION

URGENT: Cubist Pharmaceuticals issues Voluntary Nationwide Recall of Certain Lots of Cubicin (daptomycin for injection) 500 mg

V. Administrative Review, Findings, Recommendations, and Implementation

Welcome to Modio Health Quick Start Guide

Image Exchange Portal

Nexus Education Schools Trust. Subject Access Request Procedures

REMIT Reporting Service

Safety issues in medical devices

Installation Toolkit. changing healthcare, changing lives. California Telehealth Network P Street, Suite 100. Sacramento, CA 95811

MEDICAL DEVICES REGULATIONS 2002: REGULATIONS 19 and 30 FORM RG2

The West End Community Trust Privacy Policy

URGENT IMPORTANT FIELD SAFETY NOTIFICATION

The LifeVest Network Patient Data Management System Quick Start Guide. Information for Healthcare Professionals

Quality Assurance International standards (ISO/CLSI) Susanne Karlsmose DTU Food, Denmark

WELCOME. October 19, 2017 The Mandarin Oriental Washington, DC

Application to Join PVG

TABLE OF CONTENTS. Page

MiniSim 330 EEG Simulator

URGENT IMPORTANT FIELD SAFETY NOTIFICATION

MODEL COMPLAINTS SYSTEM AND POLICY THE OMBUDSMAN'S GUIDE TO DEVELOPING A COMPLAINT HANDLING SYSTEM

Level 1 Certificate in Reception Services ( )

Documenting Complaint Information WI-0007, Rev AB

The LifeVest Network Patient Data Management System Quick Start Guide. Information for Healthcare Professionals

Transient Ischemic Attack (TIA) Referral. Online HOT referral User Manual

Acceptance Checklist for Special 510(k)

Online Claims Submission User Guide

Center for Devices and Radiological Health Premarket Approval Application Critical to Quality

Guide to Applications for Certificates of Free Sale for Medical Devices

ONTARIO CHIROPRACTIC ASSOCIATION PATIENT MANAGEMENT PROGRAM PUTTING EXPERIENCE INTO PRACTICE. PMP HCAI & OCF Guide

INFORMATION ASSET MANAGEMENT POLICY

Product Development for Medical, Life Sciences, and Consumer Health

Ref: British Cupping Society welcome letter

APF!submission!!draft!Mandatory!data!breach!notification! in!the!ehealth!record!system!guide.!

Level 2 Creating an event driven computer program using Java ( )

Do not place any stamps or stickers on the form, (e.g. those featuring addresses). Do not write over the edges of the boxes.

LAW ENFORCEMENT AND REGULATORY AGENCY SUPPORT GUIDELINES FOR INFORMATION REQUESTS TO INTELIQUENT

St. Joseph s General Hospital LOCKDOWN EMERGENCY RESPONSE PLAN

Use of Synthetic Data in Live Environments

UDI Implementation Update. GS1 UK Healthcare Conference - 22 November 2017 John Wilkinson OBE Medicines and Healthcare Products Regulatory Agency

CEM M-RS485 INSTRUCTION MANUAL (M014B A)

Global Wind Organisation CRITERIA FOR THE CERTIFICATION BODY

Important Medical Device Advisory

Introduction to SystmOnline. Contents

Standard operating procedure

Therapy Provider Portal. User Guide

Transport Infrastructure Ireland CUSTOMER ACTION PLAN

Nexus Education Schools Trust. Subject Access Request Procedures

Communications Strategy

JUST WHAT THE DOCTOR ORDERED: A SOLUTION FOR SMARTER THERAPEUTIC DEVICES PLACEHOLDER IMAGE INNOVATORS START HERE.

Mile Privacy Policy. Ticket payment platform with Blockchain. Airline mileage system utilizing Ethereum platform. Mileico.com

Understanding Remote Attestation

Secure Messaging Mobile App Privacy Policy. Privacy Policy Highlights

Start IT (itq) Entry Level 3 Award/Certificate for IT Users

CTP SUBMISSION PLATFORM

Centre Approval Application (International Qualifications)

F-1 OPTIONAL PRACTICAL TRAINING STEM EXTENSION

Completing the Incident Management Form

Use Of Mobile Communication Devices Within Healthcare Premises Policy

EUDRACT USER MANUAL (GET EUDRACT NUMBER)

POSTMARKET MANAGEMENT OF CYBERSECURITY IN MEDICAL DEVICES FINAL GUIDANCE MARCH 29, TH ANNUAL MEDICAL DEVICE QUALITY CONGRESS

Risk Management & Patient Safety AIRS User Guide for Assisted Living Facilities

IDF Appraisee Guide to the IDF Online Appraisal Form. Contents

IVDR Breakout. Copyright 2017 BSI. All rights reserved.

OCFO Customer Service Policy

A Modal Specification Approach for Assuring the Safety of On-Demand Medical Cyber-Physical Systems

Transcription:

URGENT FIELD SAFETY NOTICE Affected Devices: Rythmic Evolution product family Type of Action: Field safety corrective action Ref.: FSN2018-01 Date: 12 March 2018 Attention: Distributors, Biomedical Professionals, Homecare providers, Clinicians and other healthcare professionals involved with these devices Details on affected devices: Rythmic Evolution (all models, see Appendix 3) with serial number up to and including 174611237019 (software version 1.4-Α or earlier) Dear Valued Customer, Micrel Medical Devices is issuing this field safety notice to notify you about a voluntary Field Safety Corrective Action for Rythmic Evolution ambulatory infusion pumps. Micrel Medical Devices has identified an issue in the protocol library programming function of the affected devices. Under certain combination of events, the device may present to the operator for validation different infusion parameters and protocol name than those specified for the selected protocol. Micrel Medical Devices has not received any reports involving a serious injury or death related to this issue. Only Rythmic Evolution devices configured with a protocol library are affected by this issue. Description of the problem The problem may appear after the installation of a protocol library that includes only one protocol and is replacing an existing protocol library in the device and furthermore, only if the last selected protocol of the replaced library was the second in the list. Under these conditions, when the operator selects the protocol to program a new infusion, the pump will present to the operator for validation different infusion parameters and protocol name than those specified for the selected protocol. The infusion parameters and the protocol name are always presented to the operator for review and verification after the selection of a protocol and before the start of the infusion therapy. As described in the Instructions For Use, the operator should always validate the infusion protocol by checking all parameters before starting the infusion. Under the above mentioned conditions and sequence of events, if the operator mistakenly confirms the potentially inconsistent displayed parameters and name of the protocol and initiates the infusion, the patient may 1

receive incorrect infusion. The related risk is low, as the occurrence probability of the initiating conditions is low and the issue is likely to be noted during infusion programming if the Instructions For Use (IFU) are followed. Advise on action to be taken by the user: Subject to this Urgent Field Safety Notice, Micrel Medical Devices is requiring its customers to inspect the inventory and identify any affected devices. If the affected devices of your inventory are configured with a protocol library, scroll over the protocol list of the pumps and select any protocol as detailed in the Appendix 1. This action eliminates the potential issue and the devices can continue to be used safely with the existing protocol library. In case a new protocol library is wanted to be installed in the pumps, please contact an authorized customer service representative of Micrel to perform a software update before any new library installation. In all other cases the software update will be performed at the next scheduled preventive maintenance. Micrel Medical Devices is requiring all its customers to complete and return the attached Acknowledgment Form (see Appendix 2) by email to regulatory@micrelmed.com or Fax to +30 210 6032335 within 10 days of receipt of this letter. Upon receipt of the completed form, if applicable, a customer service representative of Micrel will contact you. Transmission of this Field Safety Notice This notice needs to be passed on to all those who need to be aware within your organization or to any organization where the potentially affected devices have been transferred. Contact reference For additional information please contact Micrel Medical Devices through email: regulatory@micrelmed.com or fax: +30 210 6032335 The appropriate Regulatory Agency has been duly informed of this field safety notice. We are fully committed to providing high quality products to our customers and we sincerely apologize for any inconvenience this situation may cause you or your staff. Sincerely, Sasa Karpeti Quality Assurance Manager Micrel Medical Devices S.A. 113 Geraka Str, GR-15344 Gerakas, Greece 2

APPENDIX 1 CORRECTION: STEPS TO FOLLOW ON AFFECTED DEVICES WITH PROTOCOL LIBRARY Please follow the steps below for all affected devices configured with protocol library: 1. Turn the pump on 2. Enter the PROGRAMMING CODE and press ENTER 3. Select the NEW PATIENT-PROGRAM action from the menu 4. Press the SCROLL UP soft button in the protocol list, independently from the number of protocols (one or more), as shown in the picture below 5. Press the ENTER button to select any protocol from the list 6. Press ENTER button to navigate through the protocol review screen(s), till you reach the PUMP ON HOLD screen 7. Turn the pump off Note: The above correction is required to be performed only one time per pump. There is no need to repeat the correction before every pump usage. 3

APPENDIX 2 URGENT FIELD SAFETY NOTICE ACKNOWLEDGMENT FORM FSN2018-01 Please complete and return this form by email to regulatory@micrelmed.com or Fax to +30 210 6032335. I do not have any of the affected devices. I have affected devices and I will follow the recommended actions. Number of affected devices: I have not fully understood the recommended actions, I would like to be contacted. Number of affected devices: Name of department & facility: Facility address: Country: Telephone number: Name: Signature: Date: 4

APPENDIX 3 List of Rythmic Evolution models: Reference KP5.04.125.x KP5.04.130.x KP5.04.132.x KP5.04.134.x KP5.04.136.4 KP5.04.138.3 KP5.04.141.x KP5.04.144.x KP5.04.147.x KP5.04.150.x KP5.04.151.x KP5.04.152.x KP5.04.154.x KP5.04.161.x KP5.04.167.x KP5.04.168.x KP5.04.170.x KP5.04.173.x KP5.04.182.x KP5.04.184.x KP5.04.186.x KP5.04.190.x KP5.04.249.x KP5.04.261.x KP5.04.263.x KP5.04.265.x KP5.04.266.x KP5.04.267.x KP5.04.268.x KP5.04.269.x KP5.04.270.x Description RYTHMIC EVOLUTION BLUE RYTHMIC EVOLUTION YELLOW MINI RYTHMIC EVOLUTION BLUE MINI RYTHMIC EVOLUTION (YELLOW) RYTHMIC EVOLUTION BLUE RECHARGEABLE MINI RYTHMIC EVOLUTION YELLOW RECHARGEABLE RYTHMIC EVOLUTION ORGANIZER 500 BLUE RYTHMIC EVOLUTION ORGANIZER 501 BLUE RECHARGEABLE RYTHMIC EVOLUTION ORGANIZER 500 YELLOW RYTHMIC EVOLUTION ORGANIZER 501 YELLOW RECHARGEABLE RYTHMIC EVOLUTION ORGANISER 501 UK BLUE RECHARGEABLE RYTHMIC EVOLUTION ORGANIZER 501 UK YELLOW RECHARGEABLE RYTHMIC EVOLUTION ORGANIZER 100 BLUE RYTHMIC EVOLUTION ORGANIZER 101 BLUE RECHARGEABLE RYTHMIC EVOLUTION 501 & LOCKBOX GREEN PUMP RYTHMIC EVOLUTION 501 GREEN UK MINI RYTHMIC EVOLUTION BLUE RECHARGEABLE RYTHMIC EVOLUTION YELLOW RECHARGEABLE RYTHMIC EVOLUTION ORGANIZER 101 YELLOW RECHARGEABLE RYTHMIC EVOLUTION ORGANIZER 100 YELLOW RYTHMIC EVOLUTION BLUE RECHARGEABLE No key RYTHMIC EVOLUTION BLUE RECHARGEABLE UK RYTHMIC EVOLUTION YELLOW RECHARGEABLE UK MINI RYTHMIC EVOLUTION LOCKABLE BLUE MINI RYTHMIC EVOLUTION LOCKABLE YELLOW MINI RYTHMIC EVOLUTION LOCKABLE RECHARGEABLE BLUE MINI RYTHMIC EVOLUTION LOCKABLE RECHARGEABLE YELLOW PUMP MINI RYTHMIC EVOLUTION LOCKABLE RECHARGEABLE YELLOW MINI RYTHMIC EVOLUTION LOCKABLE RECHARGEABLE YELLOW UK MINI RYTHMIC EVOLUTION LOCKABLE RECHARGEABLE BLUE UK MINI RYTHMIC EVOLUTION LOCKABLE RECHARGEABLE BLUE w MINI BAG 5