At DWM, we work hard to stay up to date on all things related to your total wealth management. We share this important information with you through our weekly blog, so you can count on being one of the first to know. To ensure that you and your friends are always on top of current financial trends and insights, please consider subscribing to our email list to get new blogs sent directly to your inbox. Do you have a friend you want to add to our email list or just having trouble receiving our emails? Since our blogs are sent out through a third party, Robly, and not our normal Outlook email, it s possible you may not be currently receiving our weekly blog posts. Check out these troubleshooting tips below: How to get added to the blog list: 1 / 6
This is the most simple and straightforward of all our troubleshooting tips. If you want to receive new blog posts from us in your inbox, simply email us with the email address you would like added and we ll add you to our list. It s that easy! Financial knowledge is just an email away. What to do if you re not receiving our blogs: If you ve already joined our email list and suddenly stop receiving our weekly blog, there are a couple of different solutions to this problem. Our emails may be winding up in your spam folder unintentionally. Luckily, there s an easy fix for this! Just select the email within your spam folder and mark it as not spam. For Gmail users, the solution to this problem can be seen in the screenshot below. Once an email is marked as not spam, your email should recognize this as a trend and all future emails will be sent to your general inbox. 2 / 6
Another solution is to just add the following domain names to your approved senders list within your email: @dwmgmt.com Dwmgmt.onmicrosoft.com You can also add each DWM team member s email address to your address book in your email to ensure that our emails are among your approved senders list: les@dwmgmt.com brett@dwmgmt.com jenny@dwmgmt.com grant@dwmgmt.com 3 / 6
ginny@dwmgmt.com jake@dwmgmt.com If your email is a company email, you may need your company to add the domains to their list of safe senders to effectively whitelist the DWM domain names. Whitelisting means that the sending server will be recognized by the receiving server, so the emails will be allowed to come through. Give your company this list of IP addresses to whitelist and avoid missing emails in the future: o1.email.robly.com 167.89.4.152 o2.email.robly.com 198.21.2.52 o3.email.robly.com 167.89.4.151 o4.email.robly.com 198.21.2.12 o5.email.robly.com 167.89.22.221 4 / 6
O6.email.robly.com 167.89.47.135 o7.email.robly.com 167.89.22.181 o8.email.robly.com 167.89.42.97 o9.email.roblynyc.com 198.37.154.222 o10.email.robly.com 167.89.12.30 o11.email.robly.com 167.89.4.153 o12.email.robly.com 167.89.34.81 o13.email.robly.com 198.37.154.173 How to remove yourself from our email list: In the rare event that you dislike weekly financial updates, you can unsubscribe from our email list by clicking the Unsubscribe button at the bottom of every blog email. 5 / 6
As always, should you have any questions or concerns regarding access to our blog or any of our email communications, please never hesitate to reach out to us at any time via email, phone or even snail mail. 6 / 6