HaiKom 2.0 A web based e-commerce system for the printing industry
HaiKom 2.0 HaiKom is a web based e-commerce system for the printing industry. It is equally suited for creating tailor made stores for business-to-business and business-to-consumer. Corporate customers can have their own web portals that only they can access and contains all their material, both for print and download. The portals can be customized to fit the needs of each customer with their own graphical profile, customized services and tailored checkout experiance. Consumers can access open web portals with more general services that can be customized to fit a large number of users.
HaiKom is a web based e-commerce system that handles print. The system lets you add portals which could be unique to the end customer or open to anyone. Large companies can have their own portals while small companies or consumers use shared/public portals. The system offers a high degree of flexibility in order to fulfil the needs of each customer. Customer unique portals are often 2.0HaiKom themed to satisfy their visual identity and the available products and services are specific to them. Products and services in shared/public portals are general and suits anyone. Products can be held in stock and it is possible to show the current stock levels for buyers. Customer administrators can export inventory reports. The system can send notifications when items go below low stock levels. HaiKom handles products that will be printed after orders are placed. The buyer either upload files
Overview that will be printed or browse through categorized products that are ready for print. Per type of service you choose whether to use item based pricing or if HaiKom should calculate prices based on material and labour in production. The buyer can view a preview of the printed product and the preview can simulate the binding and show spreads. When uploading a print file, the system can warn if the print file does not have embedded fonts, contains low resolution images, has incorrect number of pages or if it does not contain bleed. An approver needs to approve orders with products that require approval. A customer can contain a hierarchy of approvers. You can specify which approver gets notifications, maximum approval amounts and which group of users the approver approves. A user can alter end products through dynamic templates. The user enters input that affects text, images and barcodes. The user is led through an intuitive ordering flow that does not require any prior knowledge or training. An administrator defines shipping methods that are made available in the portals. Shipping methods can generate prices and controls what input the user enters when ordering. Administrators manages orders and jobs. Jobs can be processed in output flows where print files runs through a set of defined activities, where for example the print file can be imposed before submitted to a printer. Jobs can be processed together even between orders or customer. Production of print jobs can be automated with JDF or XPIF. Orders and jobs are moved through different statuses in order to have control where they are in the production flow. To the HaiKom system there are available add-ons in form of modules and integrations.
Modules COMPOSITE PRODUCTS Print product where the body consists of multiple print parts. The print parts can be uploaded print files, tabs, separators and dynamic templates. This template type is often used for course material manuals and thesis. Each print part can have defined options. It is common to have options to let the customer control the following: Print in color, black/white or mixed Simplex or duplex printing Override final dimension Print media selection A cover can be set to use a dynamic template. Text and images can be edited and automatically used in the cover. Body thickness is available to the cover template and spine text font size can be adjusted to fit correctly. A buyer can buy already created products or create a new product while ordering. PAYMENT GATEWAYS This module allows buyers to pay orders with a credit card. The buyer is directed to a payment gateway where the payment is made with credit / debit cards etc. In a portal an administrator defines which payment methods are available. It is possible to define that certain customers can pay with invoice and others only with credit card. At the moment PayEx and Dibs are the supported payment gateways.
VARIABLE DATA PRINTING Instead of printing a document in several copies a unique set is printed for each receiver. An administrator defines data sources which handles where and how data is available to the system. A dynamic template can be connected to a data source where fields from the data source can be used in the dynamic template. Information from a data source field can be used in text and barcode fields. A data source field can be used to determine which images or layers to be used. Fields from the data source are available in expressions and scripts. There are different types of data sources. The buyer can upload a spreadsheet file when ordering that contains data entries to be used. Another type is where a spreadsheet file is preloaded by an administrator and a buyer filters out which data entries to be used. The system is designed to handle large quantities of receivers and pages effectively throughout the system. Specific activities for variable data print are available in output flows: Filter Removes documents that does not meet specified conditions. Split Enveloping Sort Splits the job into batches of a maximum number of pages or groups documents by metadata Adds a barcode or OMR to control the envelope machine. Sorts documents based on document metadata. In outputs flows it is specified if the print format is optimized PDF or PPML. MEDIA BANK Every portal has its own Media bank where you can store images, documents, video etc. You can create custom object types where you define additional properties. On a specific media object you edit these properties which is searchable in the portal. In an object type it is possible to define access to a specific group of users. A user can download or preview objects from the media bank. If a media object is connected to print template it is possible to order a media object as a print product. In a dynamic template it is possible to let the user select an image from the media bank that is placed in image field of the dynamic template. Layers in dynamic templates can be a PDF page that exists in the media bank.
Modules PREPRESS In output flows you add activities to handle different prepress tasks: Recolor Watermark Barcode Rotate Resize Insert pages Font embedder Proof Lager Script Set boxes Rearrange Print settings pages Convert document to a new color space. If the print job has information certain pages should be printed as black and white you can choose to only convert these pages to grayscale. Outputs text in documents. The text is specified as an expression and can contain document meta data and predefined variables. It is possible to control the placement, styling and which pages the text is placed on. Outputs barcodes in documents. The barcode value is specified as an expression and can contain document meta data and predefined variables. It is possible to control the placement, styling and which pages the barcode is placed on. It is possible to rotate certain pages. For example all landscape pages can be rotated 90 degrees anticlockwise. Changes the dimension of pages in documents. Attach pages from an uploaded PDF file or convert the document to double sided by inserting blank pages on back sides where necessary. Embeds missing fonts that is available in the system. Pages can be cropped according to trim or crop box. Images can be converted to low resolution and watermark text can be inserted across pages. A PDF page is uploaded and placed as a content layer on selected pages. The content layer be place underneath or above the PDF content. Execute a script for each document where document metadata can be manipulated. Sets PDF box (Trim, Bleed) for each page in the document Rearrange pages in the document according to an expression. An expression can be 1 3 1 4 and for a 5 page document page 2 and 5 will be deleted and page 1 will be duplicated and inserted after page 3. Can alter print settings, print media, binding etc.
Modules ORDER IMPORT Orders and jobs can be imported to HaiKom from different channels and from different formats. Import channels are Email, HTTP and File. File formats that can be imported are XML, PDF and Microsoft Word forms. Any variation of these format is supported. An import configuration is built by an administrator where fields from the source are mapped to order and job fields. Print files can be imported. Prices can be taken from import file or dynamically calculated M I S Management information system Quotes Creating quotes from within the order administration is simple and intuitive. Quotes can be sent directly to a customer as an email with the quote attached. The email can contain a link to the system where the customer can accept the quote. When accepting the quote the customer can enter shipping information and select payment options. Order items and print jobs can be added to a quote by using templates from portals. Invoicing An administrator completes an order and an invoice is created. The invoice could be set up to be sent throgh an output flow where the invoice is printed and a PDF copy is written to a file server. Transport When an administrator is delivering an order, a shipment can be created administration automatically through a TMS (Transport Management System). Currently supported TMS is Unifaun. Purchase orders Purchase orders can be created manually or automatically when certain items are ordered. Automatic purchase orders can be generated when certain items are ordered. The purchase order can be sent to the supplier from the system.
HaiKom Kronborgsgränd 1 164 46 Kista Sweden info@haikom.se www.haikom.com