Remote RMM-1400 Intelligent Remote Site Management Device Guide INSTALLATION GUIDE Westell Technologies Part # 030-300645 Rev. A
Copyright 2015 by Westell Technologies. All Rights Reserved. Westell, Kentrox and Optima Management System are registered trademarks of Westell. All other names are trademarks of their respective owners. Information is correct at time of publication and is subject to change without notice. Contact Westell in Aurora, IL, to verify current product information. Westell Inc. is an Equal Opportunity/Affirmative Action employer. Westell Technologies 750 North Commons Aurora, IL 60504 USA Toll Free: (800) 377-8766 International: +1 (630) 375-4950 Fax: +1 (630) 375-4931 Page 0
Remote RMM-1400 Intelligent Remote Site Management Device Guide This installation guide explains how to install the Remote RMM-1400 intelligent remote site management device. Instructions for use of this product are detailed in the following documents: Remote RMM-1400 Command Reference Guide Remote RMM-1400 Configuration Guide Guide to this document Product Components Cautions and Warnings Customer Assistance Required Items Technical Specifications Page 1
Product Components Product Components Front Panel Components - Remote RMM-1400 Unit Status LEDs LED Status LED Description ALM Summary alarm LED: Illuminates when any point is in alarm state FLT Hardware failure LED: Illuminates when processor is not functioning, or when RMM-1400 has been powered up and bootloader is loading Blinks when bootloader has loaded and kernel is loading Tx/Rx SMA Female Cellular/PCS Antenna Diversity SMA Female Cellular/PCS Antenna DC Goes out when RMM-1400 bootup is complete DC Input Power LED: Illuminated when valid DC input power is applied to the unit ESD Ground Chassis Ground Asynchronous Serial Ports Serial ports 1 and 2 operate only in RS-232 mode. Serial ports 3 and 4 operate in RS-422 mode or RS-485 mode. Ethernet Switch Ports Input Power and Battery Monitor Connections Ethernet ports 1 and 2 provide PoE for RMBs. Pins 1 and 2 (Rx) provide negative (-) output. Pins 3 and 6 (Tx) provide positive (+) output. Page 2
Cautions and Warnings Cautions and Warnings Grounding and Electrical Safety CAUTION: Kentrox equipment and peripherals contain electrostatic sensitive components. Proper handling, shipping, and storage precautions must be exercised. CAUTION: For Kentrox equipment to operate safely and correctly, there must be a safety ground strap between the equipment ground bolts and the office ground. Environment CAUTION: In the event that Remote RMM-1400 has been subjected to adverse environmental conditions, a service inspection of Remote RMM-1400 should be made to ensure safe operation. Restricted Access Locations CAUTION: The Remote RMM-1400 is for use in restricted access locations only. FCC The Federal Communications Commission has set limits for emitted radio interference, and Remote RMM-1400 is constructed with this electromagnetic interference (EMI) limitation in mind. Remote RMM-1400 is classified under FCC regulations as a Class A device, that is, a device for use in commercial environments and not in residential areas. This device has been tested and shown to comply with the following FCC rule: Part 15 Subpart J. Operation of this equipment in a residential area may cause interference to radio and TV reception, requiring the user to take whatever steps are necessary to correct the interference. Information is available from the FCC describing possible corrective actions. To maintain low EMI levels, we suggest that you use only metal connectors and shielded cable grounded to the frame. Specifications are subject to change without notice. Page 3
Customer Assistance Customer Assistance All customers, partners, and resellers who have a valid Westell Support and Services Agreement have complete access to the technical support resources. Pre-sales Support Westell offers pre-sales technical support from 9 a.m. to 5 p.m. Eastern time, Monday - Friday. Representatives are standing by to assist with customer account information and product ordering and answer questions regarding Westell products and solutions. Phone number: 800-377-8766, option 1 Before you call or email Before you contact Westell for assistance, please have the following information available: The versions of hardware and software you are currently running The error number and exact wording of any messages that appeared on your screen What happened and what you were doing when the problem occurred How you tried to solve the problem Email Technical Support Email support is available. You may send email at any time during the day; however, responses will be provided only during normal business hours, in accordance with your Service and Support Agreement. To contact Technical Support, send email to: support@westell.com Telephone Technical Support Available to qualified Westell customers or partners who have not been able to resolve their technical issue by using our online services. To qualify for support, you must have a valid Support and Services Agreement. Phone number: 800-377-8766, option 2 Normal Business Hours: 8 a.m. to 6 p.m. Eastern time After-Hours Support: Available to qualified customers who are experiencing serviceaffecting outages that cannot wait until the next business day. To qualify for after-hours support, you must have a valid 24x7 Support and Services Agreement. Call the number above, option 2, and follow the prompts for after-hours service. Page 4
Customer Assistance Product Documentation You can also access and view the most current versions of Kentrox product documentation on our web site at: http://www.westell.com Page 5
Required Items Required Items Tools Materials #2 Phillips screwdriver Small flathead screwdriver (Phoenix 3 mm, recommended) 3/32 in. slotted screwdriver Crimping tool Wire cutter Wire stripper Grounding wrist strap Voltmeter, DC range PC or laptop with Kentrox Redirect software installed 10mm nut driver Wire punchdown tool (provided with RMB) Screws, sized to fit your rack Wire for input power connections (16 AWG solid or stranded insulated) Wire for ground connection (14 AWG, copper conductor) Ground lugs for rack or other earth ground Antioxidant Various required rack cables and cable assemblies Page 6
Step 1: Install Wireless Phone Module Hardware in Remote RMM-1400 If your Remote RMM-1400 includes the wireless phone module, follow these steps to install the necessary hardware: 1. Affix the FCC sticker (included with the phone module) to the product label on Remote RMM-1400. 2. Remove the top cover from Remote RMM-1400 by removing two screws from each side panel, then sliding the top cover to the rear of the unit to release the locking flange as shown below. Lift the top cover off the unit. Locking Flange Mounting Screws (left side - second screw Mounting Screws (right side) CAUTION: Kentrox equipment and peripherals contain electrostatic sensitive components. Proper handling precautions must be exercised. 3. Install two antenna terminals by inserting them through the holes provided in the front of Remote RMM-1400. Secure the terminals in place by attaching a nut and lock washer to each terminal, as shown below. 4. Install the phone module by inserting one end in the socket on the motherboard. Next, press down the other end of the phone module until it locks in place. Page 7
5. Attach two antenna leads from the antenna terminals to the phone module as shown below. 6. Insert the SIM chip in the socket on the motherboard. 7. Reinstall the Remote RMM-1400 top cover by placing the top cover on the chassis, sliding it forward until the flange locks under the faceplate, then reinserting two screws in each side panel. Nuts Antenna Terminals Lock Washers Antenna Leads Phone Module SIM Chip Page 8
Step 2: Attach Mounting Flanges to Remote RMM-1400 Attach the mounting flanges to fit a 19-inch or 23-inch rack. You can attach the flanges in alternate locations providing multiple alignment options to the rack. Mounting flanges oriented for a 19-inch rack Mounting flanges oriented for a 23-inch rack Page 9
Step 3: Attach Remote RMM-1400 to Rack Install mounting screws into the mounting holes and tighten firmly. No space is required between Remote RMM-1400 and any component mounted above or below Remote RMM-1400. Page 10
Step 4: Attach Chassis Ground Connect the chassis ground of Remote RMM-1400 to a suitable ground such as the frame ground of the rack system or a reliable earth ground. Caution: The chassis ground must be connected to the same earthing electrode conductor as the DC supply system or to a bonding jumper (from an earthing terminal or bus) connected to the earthing electrode of the DC supply system. The chassis must be located in the same immediate area (such as adjacent cabinets) as other equipment connected to the same DC power system and earthing electrode conductor. The DC system cannot be earthed elsewhere. The DC power source must be located in the same premises as the chassis. No switching or disconnecting devices can occur between the earthed conductor of the DC source and the earthing electrode conductor. Note: Apply an appropriate antioxidant to the bare conductors before crimping the connector to the connector mating surface. Note: For ground connection, use 14AWG or larger conductor. Page 11
Step 5: Connect Input Power WARNING: Turn off the power feed before connecting wires. Connect the input power feed to the power supply connector. Be careful to observe polarity. Caution: A readily accessible disconnect device (suitably approved and rated) must be incorporated in the field wiring. Unscrew these two screws to remove the power connector, if necessary. To connect wires: 1. Turn off power feed. 2. Strip ends of wire 5/16 in. (7 mm). 3. (optional) Using a small flathead screwdriver, loosen screws on sides of power connector on rear panel of Remote RMM-1400. 4. (optional) Remove power connector. 5. Using a 3/32 in. slotted screwdriver, loosen the six screws at top of connector. 6. Insert wire into connector and tighten screws. Notes: : Connect power connector to a reliably grounded -48 VDC safety extra-low voltage (SELV) source. Use 16 AWG or larger copper conductors. Typical circuit fuse: 3 A Page 12
Step 6: Mount RMB Mount the RMB peripheral unit to the wall, or in a rack. See the RMB Guide for instructions. Step 7: Connect RMB Inputs and Outputs RMB input and output connections are made using the supplied punchdown tool. See the RMB Guide for an explanation of RMB inputs and outputs. Step 8: Connect the Port Cables Connect all port cables per your application. Connecting RMM-1400 to RMB Use a standard CAT5 Ethernet cable (such as Kentrox part number CAB182-10) to connect one of RMM-1400 s PoE-enabled Ethernet ports to the Ethernet port on RMB. CAUTION: Kentrox recommends disconnecting the Ethernet PoE cable to RMB before wiring inputs and outputs in order to avoid electrical shorts. Connecting to an Asynchronous Serial Port Asynchronous serial ports allow terminal devices with asynchronous serial ports (such as PCs, NEs, and asynchronous modems) to connect to Remote RMM-1400. Use one of the following cables to connect one of the asynchronous serial ports (labeled SERIAL on the front panel) to an external device, such as a modem: 8-pin modular plug to 8-pin modular plug rollover DTE to DTE null RS-232 cable (part number CAB213) Male DB-25 to 8-pin modular plug DTE to DCE straight cable (part number CAB214) Female DB-25 to 8-pin modular plug DTE to DTE null RS-232 cable (part number CAB564) Female DB-9 to 8-pin modular plug DTE to DTE null RS-232 cable (part number CAB562) Note: Use shielded cable to ensure compliance with applicable emission standards. Connecting to a Switched Ethernet Port The switched Ethernet ports allow you to connect Ethernet-capable devices to Remote RMM-1400 and allow you to connect Remote RMM-1400 to a LAN. Use an 8-pin modular plug to 8-pin modular plug straight 100BaseT cable (such as Kentrox part number CAB182) to connect one of the switched Ethernet ports (labeled Page 13
ETHERNET on the Remote RMM-1400 front panel) to an Ethernet device on your network. Connecting Wires to RMB Punchdown Terminals To connect a wire to a punchdown terminal on RMB-1 or RMB-2: 1. Insert the wire in the slot in the top of the punchdown terminal and hold it in place. 2. Place the metal blade of the punchdown tool on top of the wire and press down firmly until the wire is seated in the bottom of the terminal. This action secures the wire in place and strips insulation from the wire. Pre-stripping the wire is not necessary. 3. Trim away any excess wire. 4. (optional) Gently tug the wire to ensure it is securely connected to the terminal. Step 9: Configure an IP Address Configuring the IP address allows Remote RMM-1400 to be accessed remotely. To configure the IP address: 1. Install Kentrox Redirect software on your laptop or PC. When the installation is complete, Kentrox Redirect and Kentrox Kickstart icons appear on your desktop. 2. Use a standard CAT5 Ethernet cable (such as Kentrox part number CAB182-10) to connect the PC or laptop to an Ethernet port on Remote RMM-1400. 3. Launch Kentrox Kickstart. Kickstart discovers the Remote RMM-1400 device, as shown below. Note: If the Remote RMM-1400 device is not discovered within one minute, select Help > About in Kentrox Kickstart, then click the Network Troubleshooting Guide link for instructions. 4. Click Telnet Terminal (or select Tools > Telnet Terminal). A Telnet window opens, displaying the Remote RMM-1400 login prompt. Page 14
Technical Specifications 5. At the Remote RMM-1400 login prompt, enter admin. This is the default login. 6. At the password prompt, enter password. This is the default password. 7. At the command prompt, enter config interface bridge switch ip address, followed by the IP address and subnet mask. For example: config interface bridge switch ip address 10.34.64.222 255.255.255.0 8. At the command prompt, enter config ip route default and the default gateway address. For example: config ip route default 172.10.11.222 Technical Specifications Table 1 Technical Specifications Specification Weight Size Mounting Operating Environment (Ambient) Power Fuse Ratings Input/Output Ports Description 3.35 lb (1.5 kg) Height: 1.6 in. (4.1 cm) Width: 11.8 in. (30.0 cm) Depth: 8.6 in. (21.8 cm) Mounts in a standard 19-in. or 23-in. rack Temperature: -30 to 60 C (-22 to 140 F) Relative humidity: 0% to 95% (non-condensing) Dual input (A/B feed), 40 watts maximum Input voltage range: +/- 20 to 60VDC (both power feeds must have the same polarity) In-rush: 3A maximum - no greater than 2A for no longer than 2ms 3 A at 60 VDC 4 10/100 BaseT Ethernet switch ports, 2 with PoE for RMB Peripheral Units 2 RS-232 asynchronous serial ports 2 RS-422/RS-485 asynchronous serial ports 2 20-60 VDC power inputs with voltage monitoring 1 auxiliary 0-60 VDC voltage monitoring input Page 15