BRM Accelerator Release Notes - On Premise. Service Pack

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BRM Accelerator Release Notes - On Premise Service Pack 03.0.02

This Documentation, which includes embedded help systems and electronically distributed materials, (hereinafter referred to as the Documentation ) is for your informational purposes only and is subject to change or withdrawal by CA at any time. This Documentation is proprietary information of CA and may not be copied, transferred, reproduced, disclosed, modified or duplicated, in whole or in part, without the prior written consent of CA. If you are a licensed user of the software product(s) addressed in the Documentation, you may print or otherwise make available a reasonable number of copies of the Documentation for internal use by you and your employees in connection with that software, provided that all CA copyright notices and legends are affixed to each reproduced copy. The right to print or otherwise make available copies of the Documentation is limited to the period during which the applicable license for such software remains in full force and effect. Should the license terminate for any reason, it is your responsibility to certify in writing to CA that all copies and partial copies of the Documentation have been returned to CA or destroyed. TO THE EXTENT PERMITTED BY APPLICABLE LAW, CA PROVIDES THIS DOCUMENTATION AS IS WITHOUT WARRANTY OF ANY KIND, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. IN NO EVENT WILL CA BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY LOSS OR DAMAGE, DIRECT OR INDIRECT, FROM THE USE OF THIS DOCUMENTATION, INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOST INVESTMENT, BUSINESS INTERRUPTION, GOODWILL, OR LOST DATA, EVEN IF CA IS EXPRESSLY ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. The use of any software product referenced in the Documentation is governed by the applicable license agreement and such license agreement is not modified in any way by the terms of this notice. The manufacturer of this Documentation is CA. Provided with Restricted Rights. Use, duplication or disclosure by the United States Government is subject to the restrictions set forth in FAR Sections 12.212, 52.227-14, and 52.227-19(c)(1) - (2) and DFARS Section 252.227-7014(b)(3), as applicable, or their successors. Copyright 2013 CA. All rights reserved. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

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Contents Chapter 1: Release Notes: Business Relationship Manager (BRM) Accelerator 7 Chapter 2: Documentation 9 Contents 5

Chapter 1: Release Notes: Business Relationship Manager (BRM) Accelerator Welcome to the CA Clarity PPM Business Relationship Manager Accelerator add-in (BRM Accelerator) release notes. This document can help you get started with this add-in. For information on installing add-ins, see the Installation Guide. For information about add-in version compatibility with CA Clarity PPM, see the Change Impact and Upgrade Guide. Note:The removal of old Portfolio features affected the BRM Accelerator.This add-in had portfolio-related portlets that were removed. The pages that displayed the portlets were left in place. The pages were left to accommodate customers who placed custom portlets or other valid portlets on the pages. If no custom or other portlets are present, the pages appear blank. Review your Studio portlet pages and delete any that are empty. Chapter 1: Release Notes: Business Relationship Manager (BRM) Accelerator 7

Chapter 2: Documentation The IT Service Management User Guide contains product overview information for the BRM Accelerator. It includes detailed processes and procedures on how to use the add-in. The most recent version of the guide and release notes are available from the Documentation page on CA Support. Visit this web site periodically for the latest editions of the documentation. Chapter 2: Documentation 9