Guide to add as trusted site in Java 8 Update 51. Version of 24 OCBC Bank. All Rights Reserved

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Transcription:

Velocity@ocbc Guide to add https://bbmy.ocbc.com as trusted site in Java 8 Update 51 Version 1.1 220815 1 of 24

Contents Java 8 Update 60 (difficulty logging into Velocity@ocbc)... 3 Uninstall Java Prior Version... 4 Install Java 8 Update 51 on Windows PC... 6 Login using Internet Explorer... 18 Login using Firefox... 20 Version 1.1 220815 2 of 24

Java 8 Update 60 (difficulty logging into Velocity@ocbc) You will be not able to login to Velocity@ocbc after you have upgraded to Java 8 Update 60. Please proceed to follow the steps below to downgrade to Java 8 Update 51. Version 1.1 220815 3 of 24

Uninstall Java Prior Version Log in to an administrator account. Go to Start > Control Panel Click on Programs and Features Version 1.1 220815 4 of 24

Click on the prior Java version and click Uninstall Click on Yes to proceed with the uninstallation. Version 1.1 220815 5 of 24

Please wait while the system is uninstalling Java. Install Java 8 Update 51 on Windows PC Launch a browser and go to URL: http://www.oracle.com/technetwork/java/javase/downloads/java-archive-javase8-2177648.html and click on the Java SE Runtime Environment 8u51 Version 1.1 220815 6 of 24

Click on the option Accept License Agreement Click on jre-8u51-windows-i586.exe for Win 32bit. Version 1.1 220815 7 of 24

OR Click on jre-8u51-windows-x64.exe for Win 64bit. Sign in Oracle Account if you have it, or else create a new account as below: Version 1.1 220815 8 of 24

Click on save button to download the package: Wait for download to complete and Click on Run to proceed with the installation. Please wait while the system is installing Java. Version 1.1 220815 9 of 24

Click Restart my browser now to complete the installation, then Close to complete the installation. Version 1.1 220815 10 of 24

To resolve login issue add https://bbmy.ocbc.com as trusted site in Java 8 Log in to an administrator account. Go to Start > Control Panel Click on Java Version 1.1 220815 11 of 24

Click on Security tab. Click on the Edit Site List button. Version 1.1 220815 12 of 24

Click the Add in the Exception Site List window Version 1.1 220815 13 of 24

Click in the empty field under Location field to enter the URL: https://bbmy.ocbc.com Click OK to save the URL that you entered. Click Apply followed by the Ok Button. Version 1.1 220815 14 of 24

Version 1.1 220815 15 of 24

Click ok and go to Advanced tab. Version 1.1 220815 16 of 24

Go to mixed mode section and select the option highlighted below, Click ok and close all windows. Restart the browser and try again. Version 1.1 220815 17 of 24

Login using Internet Explorer Launch Internet Explorer and go to bbmy.ocbc.com > Click on Login to Velocity@ocbc Enter your User Name, Password and Organisation ID Version 1.1 220815 18 of 24

Enter the Security Code displayed on your token and click on Submit. You have now successfully login to Velocity@ocbc Version 1.1 220815 19 of 24

Login using Firefox Launch Firefox and go to bbmy.ocbc.com > Click on Login to Velocity@ocbc Some Firefox user may encounter the following message. Click the red plugin icon in the address bar and a message window will open. At the bottom of the message window, click the Activate All Plugins dropdown menu and choose Always activate plugins for this site. Version 1.1 220815 20 of 24

You will be prompted to run Java before entering login credentials, select I accept the risk and want to run this app and Do not show this again for this app, then click on Run Enter your User Name, Password and Organisation ID Version 1.1 220815 21 of 24

Enter the Security Code displayed on your token and click on Submit. You will be prompted to run Java for the second time, select I accept the risk and want to run this app and Do not show this again for this app, then click on Run Version 1.1 220815 22 of 24

You have now successfully login to Velocity@ocbc Version 1.1 220815 23 of 24

Version 1.1 220815 24 of 24