Service provider GTM strategy session: New revenue opportunities with Veeam Jordan Jacobs Senior Director, Global Cloud Solutions Anthony Spiteri Global Technologist, Product Strategy Leah Troscianecki Senior Cloud Marketing Specialist, Global Product Marketing
About this webinar You were automatically muted on entry
Veeam is A software company Experiencing it s 37 th straight quarter of double-digit growth Privately held, self-funded One of Forbes 2017 World s Best 100 Cloud Companies 100% channel focused with an ecosystem of 51,000 partners A leader in the 2017 Gartner Magic Quadrant for Data Center Backup
Offices in 30+ countries HQ in Baar, Switzerland 267,500 Customers worldwide 4,000 additional per month 15.3M+ VMs protected in 200+ countries +73 Veeam s Net Promoter Score (NPS) Industry Leading Customer Satisfaction Score More than 2x the industry average 57% of Global 2000 74% of Fortune 500 Satisfaction level Likelihood to renew 9.0/10 Product features and functionality 8.9/10 Likelihood to recommend are Veeam customers 9.1/10 9.1/10
In 2017, Veeam earned a Net Promoter Score (NPS) of 73, 2.4x the industry average. Veeam (73) Lowest possible score Typical range of individual scores Southwest Airlines (62) Pandora (59) Apple (89) Highest possible score -100 0 10 100 Industry average score (30) Veeam is consistently an industry leader! Sources: Omega, Veeam Customer Satisfaction Research, March 2017 Temkin Group, Tech Vendor NPS Benchmark, October 2016 2017 NPS Lookup at www.npsbenchmarks.com
The Availability Gap
In this era, Availability is critical to customer confidence, brand integrity, and competitive advantage; yet there is a clear Availability gap for most organizations 66% of enterprises admit that digital transformation initiatives are being held back by unplanned downtime 60% of U.S. businesses that experience a cyber attack suffer the consequence of data loss $21.8M is an average financial cost of Availability and Protection Gaps for the enterprise Source: Veeam 2017 Availability Report: https://go.veeam.com/2017-availability-report Half of U.S. Businesses Report Being Hacked: http://www.insurancejournal.com/news/national/2017/09/29/465954.htm
The Veeam Availability Platform Any App, Any Data, Any Cloud Any app Any data Any cloud Cloud-Native Apps Physical File VM Container 100% channel Managed Cloud SaaS Private cloud On-Premises Public Cloud
The Veeam Availability Platform Any App, Any Data, Any Cloud Non-Stop Business Continuity to instantly recover any app, any data, on any cloud Digital Transformation Agility Veeam Agents for Microsoft Windows & Linux with multi-cloud data management and migration choose your Cloud, your way Managed Cloud Private cloud On-Premises Physical Public Cloud SaaS Analytics & Visibility with actionable insights for data management, operational performance, and compliance
Data protection services Providers have both a business need, and a profitable opportunity to close the Availability gap Protect your services Help your current customers avoid the downtime and data loss, and maintain your customers confidence in the services you deliver Capture new customers Get your foot in the door with high-demand services that help you survive and thrive in the rapidly evolving IT space
Veeam-powered data protection services
Remote managed 56% services Customers looking to leverage a managed backup and recovery service in 2017 1 1 451 Research 2017, Microsoft Hosting and Cloud Study
Public Cloud SaaS Public cloud workloads Microsoft Office 365 Remote managed Remote managed services services Virtual servers Workstations Physical servers Customer Environment Protected with Veeam
3 Veeam solutions to check out Remote managed services Veeam Agents for Microsoft Windows & Linux Availability for physical servers, endpoints, and workloads running the public cloud, all powered by the trusted technology built into Veeam s virtual backup solution Veeam Backup for Microsoft Office 365 Demand for this solution is high, as customers seek to meet compliance requirements, unify hybrid deployments and minimize risk of lost data by leveraging a purpose-built backup tool for O365. Veeam Availability Console A FREE solution makes it easy to maximize productivity and efficiency of a managed service offering with this multi-tenant, web-based management platform.
For which of the following purposes does/did your organization use cloud infrastructure services? (Percent of respondents, N=319, multiple responses accepted) Cloud Backup and DRaaS Data backup and archive Disaster recovery Run internal production applications 31% 36% 46% Primary storage for files 30% Run internally/externally facirg web servers 30% Source: Enterprise Strategy Group To the cloud
Cloud backup 25% 47% DRaaS 39% 40% Cloud Backup and DRaaS End to end BaaS 39% 37% 0 10 20 30 40 50 60 70 80 90 Currently use Interested in using To the cloud Customers interested in or currently using cloud backup, Disaster Recovery as a Service, or end-toend Backup as a Service (remote managed services + cloud backup) 1 1 Enterprise Strategy Group 2016, Data Protection Cloud Strategies Download ESG Report
Your Managed Cloud Replica Backup Backup Backup Cloud Backup and DRaaS Disaster recovery failover/failback Virtual servers Workstations Cloud backups/replicas Physical servers Customer Environment To the cloud Protected with Veeam
3 Veeam solutions to check out Cloud Backup and DRaaS Veeam Cloud Connect The fast and secure solution that integrates seamlessly into Veeam Backup & Replication via a multi-tenant cloud gateway so you can create Cloud Backup and DRaaS offerings no VPN needed. Veeam Availability Suite Drives business continuity and agility to new levels with enhanced features for recovery, cross-cloud support and optimized data management capabilities. To the cloud Veeam s Cloud Provider Ecosystem Veeam has strong relationships with the top cloud providers in the world, from hyperscalers like AWS, Microsoft Azure and IBM Cloud, to partners like iland OVH and Fujitsu.
IaaS and SaaS Data protection From the cloud Download IDC Report
Your Managed Cloud IaaS and SaaS Hosted private cloud Hosted public cloud Hosted bare-metal servers Hosted applications (SaaS) Data protection From the cloud Protected with Veeam
3 Veeam solutions to check out IaaS and SaaS Data protection Veeam Backup & Replication Fast, image-based data protection solution for vsphere and Hyper-V, bringing VM backup and replication together in a single software solution. Veeam ONE Powerful business intelligence reporting with 24/7 real-time alerting, capacity planning and resource management tools, all built on a multi-tenant architecture for restricted access. From the cloud vcloud Director Integrations Leverage the power of vcloud Director investments to offer self-service backup and restore with native vcloud Director authentication, with deeper integrations coming in future Veeam releases.
35% Average number of cloud infrastructure service providers currently in use 30% 27% 30% Cross-Cloud 25% 20% 21% data protection 15% 10% 11% 5% 3% 2% 5% 0% 1 2 3 4 5 6 or more Don't know Within the cloud 1 Enterprise Strategy Group 2017, Multi-Cloud Strategies Are on the Rise Download ESG Report
Public Cloud SaaS Public cloud workloads Microsoft Office 365 Cross-Cloud Data protection between your data centers IaaS/SaaS backed-up to your cloud data protection Your hosted services Backup Backup Backup Backup Within the cloud Your Managed Cloud Protected with Veeam
3 Veeam solutions to check out Cross-Cloud data protection Within the cloud Veeam Backup & Replication Leverage Veeam s powerful technology to replicate between your data center locations. And coming in a future release, you ll gain the power of near Continuous Data Protection (CDP) capabilities. Veeam Backup for Microsoft Office 365 Demand for this solution is high, as customers seek to meet compliance requirements, unify hybrid deployments and minimize risk of lost data by leveraging a purpose-built backup tool for O365. Veeam Agents for Microsoft Windows & Linux Solves the issues organizations face in closing the Availability gap by delivering data protection for Microsoft Windows and Linux workloads running in any cloud environment
Data Protection for a Multi-Cloud Strategy Cloud Backup and DRaaS IaaS and SaaS Data Protection Cross-Cloud Data Protection To the Cloud From the Cloud Within the Cloud Remote managed services
GTM with Veeam
Elevating our Multi-Cloud Story Learn more on veeam.com
Elevating your Multi-Cloud Offerings Learn more on veeam.com
Listing your services on veeam.com Learn more on veeam.com
Building your channel business Learn more on veeam.com
Selling your Cloud Connect services Learn more on the ProPartner Portal
Building technical knowledge VMCE The Veeam Certified Engineer (VMCE) course is a great training resource for systems engineers, infrastructure admins and post-sales/solutions architects looking to gain a deep understanding of Veeam s solutions Veeam University These FREE online courses will take you through the basic knowledge of Veeam s underlying technologies, how to complete common tasks, gain solution selling tools. VCSP Forum Connect with Veeam on the VCSP forum, the best place to share ideas with fellow service providers and interface with Veeam product developers. Plus, you ll get the latest on product releases, exclusively for VCSP partners. Learn more Find courses Join now
Coming soon: Veeam Availability Suite 9.5 Update 3 and NEW versions of the Veeam Agents Improved scalability for Service Providers Enhancements to Veeam Cloud Connect Insider protection feature Direct to Cloud Connect for Veeam Agent for Linux Veeam ONE reporting Agent Monitoring and Reporting Backup Compliance Reporting Download latest versions
Protect your services Capture new customers Contact your VCSP rep Schedule a demo
Q&A
Thank you!